Are concerts safe? For a growing number of artists and tour pros, risk outweighs reward

BTS onstage at the Rose Bowl in 2019.

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Back in July, Madeline felt sick after a concert and knew she’d lose her job.

The L.A.-based musician and audio engineer — who asked to use a different name for this story, for fear of losing future work — was mixing sound for a support act on a medium-sized tour through the U.S. promoted by Live Nation. They were some of her first dates working in a year and a half.

At the end of the month, she said a portion of the crew — all vaccinated — fell ill after a show. Their tour manager got rapid COVID-19 tests for the whole 11-member team (paid from their own tour budget). Three members tested positive, including Madeline.

“The tour manager made the call to shut the tour down and go to a hotel to isolate. That was exactly the right way to do it,” Madeline said. But she’s frustrated to see tours once again falling apart over COVID-19 fears, just as many states end expanded unemployment and other support systems.

“Every show we played was in a hot spot, and no one working backstage at the local venues was masked. If you’re a smaller artist dependent on live events, there’s no way to be able to afford to test every day,” Madeline said. “There’s so much secrecy around this and there might well be outbreaks happening within this demographic, but we’re all shooting in the dark.”

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Concert promoters, crews, artists and fans — who had enjoyed a brief window of optimism just two months ago — are trying to figure out what to do as the Delta variant circulates. While vaccines still provide a very high degree of protection against severe illness and hospitalization, worries over Delta’s increased infectiousness have already sidelined major tours.

“It’s already having an impact in terms of postponements, and until we turn the tide, it will continue to have an impact,” said Ray Waddell, president of Oak View Group Media & Conferences, the parent firm of concert industry analyst Pollstar. He said that while the industry is “in large part united” on necessary policies to keep fans and professionals safe, “I had one promoter tell me that the reopening has been far more challenging than the shutdown.”

Phoebe Bridgers, dressed as a skeleton, sings and plays the guitar at a microphone.

Touring provides the bulk of income for most artists, the majority of whom have not performed live in a year and a half. But in just the last few weeks, acts including BTS and Nine Inch Nails have canceled stadium and festival headline dates . Live events company AEG Presents canceled the New Orleans Jazz & Heritage Festival. Garth Brooks yanked five stadium gigs, and country duo Florida Georgia Line nixed its tour. Neil Young bowed out of Farm Aid . Stevie Nicks preemptively backed out of several planned headline gigs; the Pixies canceled their fall tour and festival dates, while Phoebe Bridgers moved all of her upcoming shows to outdoor venues and will require proof of vaccination wherever possible. The metal band Korn rescheduled dates on its summer tour after singer Jonathan Davis tested positive for COVID-19.

“When originally planned, these shows were intended to be a cathartic return to live music,” Nine Inch Nails wrote on social media announcing the cancellations. “However, with each passing day it’s becoming more apparent we’re not at that place yet.”

Both independent clubs and major promoters like Live Nation and AEG Presents have responded by implementing or strengthening requirements for fans to be fully vaccinated (or, at minimum, have a recent negative COVID-19 test). L.A. County has mandated masking at all outdoor gatherings larger than 10,000 people, including outdoor festivals and sports events, and masks are already required in all indoor public settings. Individual artists such as the Eagles and Dead & Company demanded their own vaccine mandates as part of their contracts.

Jay Marciano, chairman and chief executive of AEG Presents, which produces the Coachella and Day N Vegas festivals as well as shows at L.A. venues including Staples Center and the El Rey Theatre, said his company’s coming Oct. 1 vaccine requirement for all fans and staff — a negative test will not suffice after that — should give show-goers more confidence.

“The good news is that, far and away, artists, fans and our live event staffs have applauded our action. They appreciate this is not political positioning and that AEG Presents has undertaken this measure to help create a safer environment,” Marciano said.

He added that while some ticket sales for upcoming shows may be affected by Delta fears, “I believe it cuts both ways,” he said. “A minority of fans will disagree with our policy, but this has been offset by fans who were concerned about attending shows and now believe it is safer to do so.”

Live Nation, the country’s largest concert promoter, will mandate vaccines or a recent negative test for all show-goers and staff beginning Oct. 4. The Los Angeles Philharmonic will require vaccines for fans at Walt Disney Concert Hall. (The 18,000-capacity Hollywood Bowl abides by current L.A. County guidance for large events and does not require vaccines or testing for entry yet, though masks will now be mandatory for most shows.)

So far, large outdoor U.S. festivals like Live Nation’s 385,000-capacity, three-day Lollapalooza have not been major vectors for disease spread (the Chicago festival required vaccines or negative tests to attend). But some festival promoters have raced to accommodate the new Delta reality.

Sean Miyashiro, founder of the pan-Asian rap and electronic label 88 Rising, whose Head in the Clouds festival comes to the Rose Bowl in November, said that some international artists have had to drop off his bill because of logistical complications due to the virus.

When a foreign artist requires a big block of visas to perform in the U.S., “That’s where it gets difficult,” Miyashiro said. “People can be fully vaccinated and want to play, but some acts aren’t able to come.”

A handful of Republican-led states, including Florida and Texas, have made touring more complex by forbidding vaccine or mask mandates at businesses, including concert venues. For artists and crews desperate to return to the road, and for hard-hit local venues doing their best to protect fans, the varying state-to-state policies have make safety calculations more difficult. (It’s a volatile political issue too: One Texas venue representative, reached for comment, said, “We have no interest in discussing this matter on the record.”)

“The most frustrating thing since day one has been the wide variety of protocols, regulations and laws on the city, state and national level,” said Numa Saisselin, president of the Florida Theatre Performing Arts Center in Jacksonville, Fla.

Even national promoters like Live Nation and AEG Presents, who would otherwise mandate vaccinations and masks for fans and staff, cannot do so there due to state laws and regulations.

“Several promoters made big proclamations about mandates, but there’s always an asterisk about ‘except where it violates the law,’” Saisselin said. “At the risk of dipping a toe in politics, if there were at least a real national protocol, it would be a terrific help.”

Amanda Shires and Jason Isbell sing and play musical instruments onstage.

For artists, especially those with big fan bases in the South, the risks of Delta after a year and a half off the road make the lack of support and consistency feel maddening. Grammy-winning alt-country singer Jason Isbell required vaccinations or tests at his shows regardless of a venue’s existing rules. “If the venue won’t allow that, we won’t play,” Isbell said in announcing the policy. He later canceled a festival gig and a show in Houston that wouldn’t screen guests.

But for artists, canceling any dates right now is a big setback, and they’re getting angry.

“I feel like every touring artist has had PTSD since February of 2020, to be honest,” said Ruston Kelly, the Nashville singer-songwriter going on his first tour since COVID-19 scrapped his plans to support last year’s “Shape & Destroy” LP. He’s headlining the Theatre at the Ace Hotel on Oct. 9.

Kelly is adamant that all artists and crews, vaccinated or not, should routinely test on tour, even at the risk of canceling dates. The singer, who is vaccinated, said he had a breakthrough case of COVID-19 weeks ago.

“We all come from a culture of ‘The show must go on,’” says Kelly. “But we’re putting our professional lives at stake every time we swab our nose on the road, and we’re pissed that we still have to do this for everyone who doesn’t want to protect themselves.”

Unvaccinated artists are a difficult piece of the live-show puzzle. Live Nation does not yet have a requirement for artists to be fully vaccinated. Van Morrison , who has publicly opposed vaccine requirements, has a Live Nation-booked lease event at the Hollywood Bowl on Oct. 2. (Reps for Morrison did not immediately return requests for comment regarding his vaccination status.) Eric Clapton, who starts a U.S. tour in September, has said he will cancel shows at any venue that requires proof of vaccination.

A representative for the L.A. Philharmonic said, “At both the Hollywood Bowl and the Ford, we have a controlled environment both onstage and backstage where there is a full vaccination mandate and only essential personnel are allowed in those areas. Those that have religious or disability exemptions are PCR tested within 48 hours of their first onsite visit and are required to wear a mask at all times, except for the limited duration of their performance if the artist is a singer or wind/brass musician.”

In local L.A. music circles, rumors circulate about acts that are unvaccinated yet have local headline dates approaching. AEG Presents’ Marciano said, “At a minimum, we are requesting all artists’ touring personnel provide proof of vaccination or onsite day-of-performance testing, for which AEG will provide and pay.”

“It’s important that the industry take a stance and not leave it to the artists to come out pro- or anti- on the proof-of-vaccination front,” Oak View Group’s Waddell said.

For Madeline, Delta has her thinking twice about getting back on the road right now.

“I’m turning down work,” she said, exasperated, “because the first question I ask is, ‘What’s your COVID-19 policy,’ and many artists don’t have one.”

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Delta Goodrem postpones UK and European tour due to ongoing health issue

The beloved Aussie singer made the sad announcement to fans after doctors told her she needed to prioritise her health.

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Delta Goodrem has regrettably informed fans she must postpone her upcoming UK and European concerts due to illness.

The Aussie singer made the announcement on Instagram today, telling her followers she needs to rest her voice after recently overusing and overworking it on many projects, this jeopardising her Hearts on the Run Tour.

“It hurts my heart to have to share with you that we’ve had to make the difficult decision to reschedule my upcoming UK & European shows,” she wrote in a note shared on the platform.

Delta Goodrem has postponed her upcoming UK and European shows due to illness. Picture: Dylan Burns/AFL Photos via Getty Images

“I am feeling so grateful to be this busy in this moment of my career, but from overextending myself on a number of projects, including preparing new music for you all, I, unfortunately, overused my vocal cords to the point of me having no voice for extended periods of time.”

The 38-year-old said she has tried to push through the pain but doctors have told her she needs to take time away from the stage completely to properly heal.

“I have been pushing through this month believing my voice would heal, but as I sit here typing from rehearsals with a ready show, my doctors have just ordered me to go on strict vocal rest and not sing,” she wrote.

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delta cancels tour

However, Goodrem reassured fans she would be back bigger, better and well-rested later in the year.

“I am so excited to have an incredible year of touring ahead. Nothing makes me happier than being on a stage and performing for you in full flight,” she concluded, adding that her team is “working on rescheduling these shows as soon as possible” and that “tickets will remain valid for the new dates, once announced”.

Goodrem’s Hearts On The Run Tour was scheduled to kick off in Dublin, Ireland, on April 4, concluiong in Manchester, England, on May 3. The concerts were to celebrate the 20th anniversary of her debut album Innocent Eyes , which was released in 2003 and featured her biggest hits, such as Born to Try and Lost Without You .

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Artists Are Canceling Arena Tours Right and Left. Maybe They Shouldn’t Have Been Playing Arenas in the First Place

delta cancels tour

By Chris Black

Image may contain Indoors Theater Auditorium Hall People Person Amphitheatre Architecture Arena and Building

This is an edition of the newsletter Pulling Weeds With Chris Black, in which the columnist weighs in on hot topics in culture. Sign up here to get it in your inbox every Thursday.

Last week, the Black Keys, a band best known for soundtracking car commercials and occasionally fistfighting fellow Nashville resident Jack White, canceled the entire North American leg of a scheduled arena tour without explanation. Why would a band without a major hit in years think it can sell out arenas in tertiary markets? No one can be sure, but the touring business is in trouble, and part of the reason is ego.

Going on tour used to be a non-negotiable part of a life in music—a way to interact with fans, make money, and see the world. But nowadays, artists either want to play arenas or stadiums or do a residency, playing multiple nights in one city at the same venue, à la Harry Styles and Adele. Every week, another artist goes viral on Twitter for low ticket sales, with a screengrab of a Ticketmaster seat map awash in blue. I will be at the Charli XCX and Troye Sivan show in New York City at Madison Square Garden, but can that duo sell as many tickets in Tacoma on a weeknight? Kim Petras, an artist with hits, had such an awful time with arenas that she resorted to Groupon. And legacy artists aren’t necessarily faring better; for every Justin Timberlake, who just added nine dates to his Forget Tomorrow world tour, there’s a Jennifer Lopez, who recently cut her upcoming summer greatest-hits tour short by seven dates , reportedly due to soft ticket sales.

The Taylor Swifts of the world are still making money on the road, and artists from Wednesday and Waxahatchee to Chappel Roan and Joanna Newsom are selling out shows at great venues. But big arena tours have historically been sustained by early ticket sales, and that part of the market appears to be collapsing. The Twitter account @UnderFaceValue tracks price drops and undersold shows and “other peculiarities across the ticketing ecosystem”; its mantra, because soft sales translate into crazy 11th-hour price breaks, is #PaysToWait. If you’d waited for the right moment, you could have seen the Rolling Stones in Seattle for $29, 21 Savage in Chicago for $19, or George Strait and Chris Stapleton in Indianapolis for $13.

These challenges hit close to home for me. My cohost Jason Stewart and I take our podcast, How Long Gone, on the road. We experienced a high point in Philadelphia at Johnny Brenda’s, a cozy spot in Fishtown with a rich history. The show was a sellout, the crowd was fantastic. The next time we visited, we stepped up to a bigger venue, World Cafe Live. The turnout was decent, but it didn’t reach the same level of energy, and the experience felt different. We're heading back to Philadelphia in June, and we've decided to return to Johnny Brenda’s . It's a lesson learned: Better to have a packed house in an intimate setting than a half-empty room in a larger venue. The ego bruise was temporary, but the lesson was invaluable.

So, who do we blame? Is this the fault of corporate mega-promoters like LiveNation (which produced the Black Keys’ tour) booking artists into the biggest venues possible, then jacking the price of everything from tickets to parking to concessions, all regardless of what the market will bear, while tightening their grip on the marketplace to the point that the Department of Justice is preparing to sue them in federal court for antitrust violations ? Is it agents and managers gassing up the artist? Is it just the artist's desire to sell out these giant venues? Maybe all of the above.

If you’re going out on the road and you’re big enough to even consider booking an arena show, why not do three nights in a prestigious venue like Radio City Music Hall or the Beacon Theatre instead? It provides fans with a more intimate experience, and every night will feel full. The Black Keys eventually released a statement . They didn’t blame anyone. They didn’t whine about how hard touring is. They just said they were recalibrating after a successful European run playing venues like Brixton Academy in London and the Zenith in Paris. It was the right approach. We all know it was ticket sales, but no artist should be ashamed of taking your lumps, switching things up, and selling tickets.

Big streaming numbers look great online but don’t necessarily translate to ticket sales. A touring business has to be built, returning to the same cities every year. A career cannot rely solely on the algorithm. Being great live will get people through the door and keep them coming back. These offline collective experiences are few and far between these days; buying tickets and going to shows is essential and valuable. They just don’t all need to be in arenas.

Delta Optimist

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Delta cancels Tour de Delta and airshow

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The City of Delta has cancelled the 2020 Tour de Delta.

The City of Delta has cancelled two of its biggest summer events.

On Thursday the Optimist learned that the Tour de Delta and Boundary Bay Airshow have both been cancelled for 2020 due to the COVID-19 pandemic.

“It’s impossible for us to think at this time that we would be able to carry out those events, sadly,” said Mayor George Harvie. “I have sent letters to the individuals involved and the governing bodies of the Tour de Delta and the information I got back from them is that it is happening all over. We did close the Boundary Bay Airshow once and that was when we were building the overpass. It came back the next year better than ever and I’m dedicated to do that for next year.”

Harvie said these events do cost Delta money out of their budget.

“It is absolutely essential…no,” he said. “We are in a pandemic exercise and you have to look at whether it is absolutely essential.”

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What you're owed when your flight is canceled or delayed may be less than you think

delta cancels tour

What happens if my flight is canceled?

What happens if a flight is delayed, what should i do if my flight is delayed.

Whenever a flight is  canceled or delayed , it causes huge headaches for travelers, but they're not always owed the relief they think they deserve.

U.S. airlines are not required to offer compensation for delays outside their control, like severe weather or  air traffic control issues . And policies vary from airline to airline when it comes to delays caused by controllable issues like maintenance problems and staffing shortages.

The Department of Transportation's interactive dashboard shows what each airline owes travelers for both cancellations and delays. Some airlines may offer additional flexibility beyond what is listed on the dashboard.

Here's what air travelers should know:

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DOT rules  require all airlines to offer customers a refund if their flights are canceled for any reason. What changes is what's offered to travelers who choose to rebook.

For example, If American, Delta, Hawaiian or United cancel a flight for controllable reasons, they're committed to:

  • rebooking passengers on the same airline or a partner airline, at no extra cost
  • providing a meal or cash or voucher for a meal when the cancellation results in a passenger waiting at least 3 hours for a new flight
  • providing complimentary hotel accommodations for any passenger affected by an overnight cancellation 
  • providing complimentary ground transportation to and from a hotel for any passenger affected by an overnight cancellation

Alaska and JetBlue offer the same, plus some additional compensation.

Allegiant, Frontier, Southwest and Spirit do not book passengers on partner airlines. Additionally Frontier does not offer hotel accommodations and related transport.

"There are no federal laws requiring airlines to provide passengers with money or other compensation when their flights are delayed," according to the Department of Transportation, but U.S. carriers have committed to various levels of compensation for significant delays. Each airline, however, defines significant delays differently.

If a flight is significantly delayed for reasons within their control, Alaska, American, Delta, Jet Blue and United offer:

  • providing a meal or cash or voucher for a meal when the delay results in a passenger waiting for at least 3 hours for departure
  • providing complimentary hotel accommodations for any passenger affected by an overnight delay
  • providing complimentary ground transportation to and from a hotel for any passenger affected by an overnight delay

Alaska and JetBlue offer the same plus some additional compensation.

Allegiant, Frontier, Hawaiian, Southwest and Spirit do not rebook travelers on partner airlines. Frontier doesn't offer hotel accommodations or related transport either.

USA TODAY broke it down by airline: If your flight is delayed, you may be eligible for compensation from your airline

If your flight is experiencing a long delay, the Transportation Department suggests asking airline staff if they will pay for meals or a hotel room.

The DOT dashboard reflects airlines' official policies, but many carriers handle compensation for delays on a case-by-case basis and may provide vouchers or other benefits in some situations that are not formally covered.

For example, according to Delta's Customer Commitment , "Delta representatives are empowered with the flexibility and discretion to issue the following forms of compensation for passenger inconvenience when individual circumstances warrant doing so: cash equivalents (e.g., gift cards), travel credits/vouchers, and/or miles for SkyMiles members."

Best travel insurance: These policies offer the best value

Travel insurance also helps with cancellations and delays. Some credit card companies will also reimburse cardholders for expenses associated with travel disruptions, when travel is booked with their cards.

Contributing: Zach Wichter, Josh Rivera, USA TODAY; Associated Press

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Your Flight Has Been Canceled or Delayed. What Should You Do?

Amid staff shortages, wild weather and the coronavirus, flights may be prone to last-minute changes. Here’s what you need to know if yours is one of them.

delta cancels tour

By Concepción de León and Ceylan Yeginsu

Flights can be delayed or canceled because of weather, maintenance issues or staffing problems. If you find yourself stuck at an airport with a canceled or delayed flight, here’s what you should know.

First things first: Prepare before you go.

If possible, try to book directly through the airline rather than through an online travel agency, which may make it more difficult to change your itinerary in case of a cancellation or delay.

“Your rights under the law are still the same,” said Scott Keyes, the founder of Scott’s Cheap Flights , a service that tracks and emails airfare deals to customers. But dealing with an airline, he said, is “going to be simpler and generally more efficient.”

You should also make sure you have all the necessary documentation required for travel, such as a negative Covid-19 test or proof of vaccination, which many countries require for entry . “A lot of people don’t have the right information before they get to the airport, and then there’s a lot of confusion,” said Michael Holtz, the chief executive of SmartFlyer, a New York City-based luxury travel agency.

Check in 24 hours in advance of your flight and, if possible, Mr. Holtz recommends traveling with only a carry-on so you can skip the check-in or baggage drop lines, which can often be very long.

You should also keep checking your flight status before heading out, in case there are any delays or changes to your flight. It may be helpful to download the application for the airline you’re flying with so you can more easily track your flight and any schedule changes.

What should I do if my flight is delayed?

Under federal law , airlines are obliged to provide a full refund to customers if a flight is significantly delayed and the passenger chooses not to travel. What constitutes a significant delay is determined by the airline, but Mr. Keyes said that two hours is usually a good rule of thumb. You should check your airline’s website for its contract of carriage, which outlines the policies, for more specific information.

If you choose to travel, you should get in line to speak with a gate agent to discuss your options. You’ll typically be placed on the next flight with available seats. You can also call the airline, but considering the long wait times on a lot of U.S. customer service lines , Mr. Keyes recommends trying one of the airline’s international numbers, which are listed on their website’s “contact us” pages and might have a shorter wait.

“You want to make sure you know what the cellphone rates are,” he said, “but if you’re calling Canada, it’s like two cents a minute. It’s going to be a 20-minute call versus a three-hour wait if you’re calling a U.S. hotline. I think it’s worth 40 cents.”

If you booked through an online travel agency, such as Expedia or Orbitz, you will need to call it directly to resolve your issue. “The airline generally won’t want to deal with you,” Mr. Keyes said.

If you choose to keep traveling, you are not entitled to compensation under federal law , but some airlines may offer it if the delay is their fault, such as if it’s caused by a mechanical or staffing issue.

American Airlines, for instance, will arrange an overnight stay for customers whose flight is delayed and does not board before midnight on the scheduled arrival day, said Andrea Koos, a spokeswoman for American Airlines.

JetBlue offers compensation for flights delayed three or more hours, from $50 to $200, depending on the length of the delay. If your flight was booked directly through the airline, it will email you within seven days of the flight’s scheduled departure to provide instructions for receiving compensation, according to its Customer Bill of Rights. If you booked through a third party, such as Expedia or Orbitz, you’ll need to call that company’s customer service line to ask for potential compensation.

If the delay is caused by an act of God, such as bad weather, and you’re stuck somewhere overnight, you’re on your own when it comes to meals and lodging.

What should I do if my flight is canceled?

If your flight is canceled by the airline, you will either be accommodated on a later flight or, if you decide not to travel, you are entitled to a full refund under federal law. If the flight had multiple stops, you would be refunded for the unused portion of the flight.

Often, airlines will offer travel credits or vouchers in lieu of a full refund, usually valid within a year of use. “That’s why it’s so important to know your rights under the law,” Mr. Keyes said. “If you decide not to take a trip, try to push for getting a cash refund rather than a voucher. This may sound very obvious, but cash is a lot more valuable than an airline voucher.”

If you decide to accept a later flight, you should get in line to speak to the gate agent (or the customer service desk, if directed there). But Mr. Keyes recommends doing your own research beforehand to see what flight works best for you, including looking at partner airlines for your carrier, and asking the agent whether there’s room on another carrier’s flight.

“When a flight gets canceled, the agents have tons to deal with, and they’re just trying to figure out how to get the situation resolved,” he said. “They’re not necessarily trying to figure out what’s the best, simplest, most appropriate flight for your specific situation.”

While you’re in line, call the airline or online travel agency through which you booked your flight, in case you can get help before reaching the gate agent.

In recent years, travelers have taken to social media to express travel frustrations or reach customer service, but Mr. Keyes said airlines are encouraging people to call their customer service lines.

Airlines may also offer compensation, but you’re not entitled to it under federal law. In JetBlue’s case, if it cancels a flight within four hours of its departure and cannot accommodate a traveler within an hour of the scheduled departure time, it offers $50 in compensation. If the cancellation happens after the scheduled departure, the number goes up to $100.

Delta will put up passengers whose flights are canceled between 10 p.m. and 6 a.m. at one of its contracted hotels for the night, but, if no rooms are available, it provides a voucher for up to $100 that can be used toward future travel.

If you believe your experience warrants compensation, just ask. “Generally the airlines will be more cooperative as far as compensation if the flight is canceled,” Mr. Holtz said.

And make sure to be kind and courteous, Mr. Keyes said.

“If you’re an airline agent, especially with these hourlong holds, your entire day is spent dealing with irate, frustrated, impatient customers who are frankly not treating you nearly as well as you ought to be treated,” he said. “If they have somebody who’s actually treating them in a humane way, I think they’re much more likely to actually go out of their way to try to help you.”

Mr. Keyes also noted that airline agents have a fair amount of discretion, so you shouldn’t give up if the person you speak with isn’t receptive.

“Rather than trying to lobby or argue with this person, which is almost never going to work,” he said, hang up and call again. “You’re going to get patched through to one of the thousands of other agents, each of which might say ‘yes.’”

How do I redeem a travel credit?

If you receive a travel credit for a canceled flight and you booked directly through the airline, you will typically be able to redeem it directly through the airline’s app or website.

After you log into your account, there will be an option to apply a travel credit to your purchase at check out.

Airlines usually send an email with instructions for redeeming a travel credit, but information can also be found on the airlines’ websites. American Airlines, for example, offers detailed instructions on how to redeem the various types of credits it gives passengers.

But the type of ticket you purchased matters. If you originally bought a basic economy ticket, which is technically nonrefundable, you may have to call the airline directly to rebook.

If you booked through an online travel agency, the credit will need to be used on its site, Mr. Keyes said.

Follow New York Times Travel on Instagram , Twitter and Facebook . And sign up for our weekly Travel Dispatch newsletter to receive expert tips on traveling smarter and inspiration for your next vacation. Dreaming up a future getaway or just armchair traveling? Check out our 52 Places list for 2022 .

Concepción de León is a writer and book editor based in New York. More about Concepción de León

Ceylan Yeginsu is a travel reporter. She was previously a correspondent for the International desk in Britain and Turkey, covering politics; social justice; the migrant crisis; the Kurdish conflict, and the rise of Islamic State extremism in Syria and the region. More about Ceylan Yeginsu

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7 Things to Know About Delta’s Flight Delay Compensation Policy

Natasha Etzel

Natasha is a freelance writer and frequent traveler. She writes about luxury travel, travel hacking and credit card rewards. Her goal is to encourage more people to experience the world around them.

delta cancels tour

Many or all of the products featured here are from our partners who compensate us. This influences which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Our opinions are our own. Here is a list of our partners and here's how we make money .

Flight delays are common and they may happen when you least expect them. When it comes to federal rules requiring U.S. airlines to compensate travelers for regular delays—there aren’t any.

However, each airline can outline its policies for handling these situations. For example, when flying with Delta Air Lines, in some cases, the airline may compensate inconvenienced travelers for expenses such as an overnight hotel stay for delays that stretch overnight.

If you’re planning to fly with Delta soon, you should study the brand’s policies to know what to expect regarding Delta flight delay compensation. Here are seven things you should know:

1. Airlines, including Delta, aren’t required to provide compensation for delays

The U.S. Department of Transportation outlines rules that airlines must follow. And the DOT states that airlines aren’t required to compensate for delays for flights departing the U.S.

Due to recent DOT proposals, consumer protections for flight cancellations may change this fall.

Each airline can outline policies for handling flight disruption and delays. So it’s a good idea to be familiar with your carrier’s policies before you head to the airport. Luckily, Delta is known for being generous, and in some cases, you may qualify for Delta flight delay compensation.

» Learn more: The best airline credit cards right now

2. Delta will keep customers informed about delays

Delta is committed to making customers aware of known delays, cancellations and diversions. According to the airline’s customer commitment , the airline will alert customers within thirty minutes of becoming aware of the change of status of the flight.

This includes displaying updates on boarding gate signs, flight information display screens at airports, and on the Delta website and app. It’s a good idea to keep an eye on the status of your flight so you know what to expect.

3. Delta will rebook you on the next available flight

If you experience a delay, cancellation or other operational disruptions, Delta will automatically attempt to rebook you on the next available flight. The airline will also make every reasonable effort to reroute your checked baggage on the same flight.

4. If you’re inconvenienced overnight, Delta will provide hotel accommodations or offer compensation

Delta’s customer commitment outlines what the airline will do if delays, cancellations or irregular operations result in you being inconvenienced overnight.

The airline promises to do the following:

Delta will provide hotel accommodations at Delta contracted facilities based on availability if you are inconvenienced overnight while away from your home or destination due to a delay, misconnect or cancellation within Delta’s control.

If accommodations are unavailable, the airline will compensate you with a transportation credit commensurate in value with the contracted hotel rate up to $100.

5. You can ask for compensation

If you experience extended delays or other significant travel disruptions while flying with Delta, you should ask a staff member if they will offer compensation.

Keep the above policies in mind and see what the airline will do for you. The Transportation Department notes that even though airlines aren’t required to offer compensation, customers may ask for it.

If you end up paying for hotel or transit costs out of pocket due to a delay, keep your receipts and submit a claim through the airline. You can ask Delta Air Lines to reimburse you for these added travel costs. You may also consider asking for some Delta SkyMiles for the inconvenience.

If you don’t ask or aren’t offered compensation, additional food, hotel and transit costs will be your responsibility—making your trip much more expensive.

Video preview image

6. Travel insurance can protect you even more

If you’re worried about the potential for flight delays, you may want to invest in travel insurance.

With the right travel insurance policy, you may be able to file a claim for compensation for expenses resulting from travel delays and disruptions.

You can purchase coverage through a travel insurance agency. However, comparing travel insurance policies is a good idea before buying one.

You should also compare coverage details to ensure you get the right policy for your needs. There are several resources available that will allow you to compare policies from different insurance companies.

Travel insurance could be a beneficial backup resource since flight delay compensation isn’t guaranteed and requires additional steps.

» Learn more: How to find the best travel insurance

7. Your travel card may already include travel insurance benefits

Some premium travel cards include travel insurance coverage as a card benefit. If you use an eligible card to book your Delta tickets, you may be able to file a claim to receive compensation for extra expenses not covered by Delta due to flight delays.

The exact coverage offered varies by card but may include coverage for trip delays, trip interruptions, baggage delays and lost baggage.

Some examples of travel cards with travel insurance benefits include:

Chase Sapphire Preferred Credit Card

on Chase's website

Chase Sapphire Reserve Credit Card

on American Express' website

Chase Ink Business Preferred Credit Card

• Trip delay: Up to $500 per ticket for delays more than 12 hours.

• Trip cancellation: Up to $10,000 per person and $20,000 per trip. Maximum benefit of $40,000 per 12-month period.

• Trip interruption: Up to $10,000 per person and $20,000 per trip. Maximum benefit of $40,000 per 12-month period.

• Baggage delay: Up to $100 per day for five days.

• Lost luggage: Up to $3,000 per passenger.

• Trip delay: Up to $500 per ticket for delays more than 6 hours.

• Trip delay: Up to $500 per trip for delays more than 6 hours.

• Trip cancellation: Up to $10,000 per trip. Maximum benefit of $20,000 per 12-month period.

• Trip interruption: Up to $10,000 per trip. Maximum benefit of $20,000 per 12-month period.

Terms apply.

» Learn more: Credit cards that provide travel insurance

Review your policy before your trip if you have a card with these perks. It’s important to know what’s covered and whether there are any exclusions before you make a claim.

The bottom line

No one likes dealing with travel delays, but they do happen. Delta may offer compensation depending on the situation and severity of your flight delay. However, the airline isn’t required to compensate customers in most cases.

You can ask the airline what they will do for you if you experience lengthy travel disruptions. To better protect yourself, consider investing in a travel insurance policy.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are some of the best travel credit cards of 2024 :

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.

Capital One Venture Rewards Credit Card

on Capital One's website

2x-5x Earn unlimited 2X miles on every purchase, every day. Earn 5X miles on hotels and rental cars booked through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options.

75,000 Enjoy a one-time bonus of 75,000 miles once you spend $4,000 on purchases within 3 months from account opening, equal to $750 in travel.

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Jennifer Lopez cancels summer tour: 'I am completely heartsick'

Following some date cancellations and a rebranding, the singer has nixed this year's performances altogether.

Christian Holub is a writer covering comics and other geeky pop culture. He's still mad about 'Firefly' getting canceled.

delta cancels tour

Don't expect to see Jennifer Lopez on stage this summer, because the pop star has officially canceled her upcoming tour . In a statement on Friday, LiveNation said that Lopez is instead "taking time off to be with her children, family and close friends."

"I am completely heartsick and devastated about letting you down," Lopez wrote in a note to fans on her official website . "Please know that I wouldn't do this if I didn't feel that it was absolutely necessary. I promise I will make it up to you and we will all be together again. I love you all so much. Until next time..."

Want more movie news? Sign up for  Entertainment Weekly's  free newsletter  to get the latest trailers, celebrity interviews, film reviews, and more.

Gilbert Flores/Getty

This Is Me...Now was released in February of this year, and was as inspired by her rekindled romance with husband Ben Affleck as 2002's This Is Me...Then was by their previous relationship. The new album was accompanied by an ambitious, self-funded, cameo-filled musical film called This Is Me...Now: A Love Story .

This summer's tour was supposed to be the final piece of the new work, but it faced some struggles. Back in March, multiple late-August tour dates were canceled. This inspired speculation that the cancellations were due to low ticket sales, though sources told Entertainment Weekly at the time that it was actually the result of a "logistical issue." Then, in April, the tour was rebranded around greatest hits from across Lopez's whole career rather than focusing primarily on the latest album.

There have also been rumors swirling that the marriage between Affleck and Lopez (the inspiration behind This Is Me...Now ) was in trouble. Earlier this month, PEOPLE reported that the two have been living in separate residences and attending events like the Met Gala and The Roast of Tom Brady by themselves. However, the couple were photographed together on Thursday, May 30, as they attended events to celebrate the graduation of Affleck's daughter Violet.

When Lopez was recently asked about the state of their marriage while promoting her new Netflix film Atlas , she brushed aside the concerns . And in an interview with EW , her costar Sterling K. Brown said that Affleck helped Lopez on the movie: "Sometimes, the reactions that you got from her were because she was listening to her husband's voice."

Related Articles

Country music icon opens up about health battles, retirement tour

  • Updated: Jun. 07, 2024, 12:03 p.m. |
  • Published: Jun. 07, 2024, 11:43 a.m.

Alan Jackson Last Call farewell tour retirement Charcot-Marie-Tooth Disease CMT country music

Alan Jackson performs at the 56th annual Academy of Country Music Awards on April 15, 2021 in Nashville, Tennessee. Jackson, 65, discussed his "Last Call" farewell tour and his health struggles with Charcot-Marie-Tooth Disease in a video posted to X. "(I) enjoy spending more time at home, and don’t want to be away like I had to be in my younger days," he said. (Photo by Amy Harris/Invision/AP, File) Invision

  • Zach Mentz, cleveland.com

Country music legend Alan Jackson expanded on his decision to retire and his health struggles just days after announcing his “Last Call: One More for the Road” farewell tour in late May.

Jackson, 65, will play his final 10 tour dates across the U.S. from August to May 2025. After that, the two-time Grammy Award winner said he wants to enjoy his “twilight years” with his family at home.

“I’ve been touring for over 30 years, you know, played everywhere in the country and parts of the world and had a wonderful career,” Jackson said in a video posted to X . The video began with a question, “What makes now the time?”. “I’m getting into my twilight years, and all my daughters are grown, and I got one grandchild and one on the way. (I) enjoy spending more time at home, and don’t want to be away like I had to be in my younger days, and I don’t tour as much now as I did 10 years ago. I think it’s just getting time to start thinking about hanging it up full-time.”

Jackson also mentioned his battles with Charcot-Marie-Tooth Disease (CMT), a chronic nerve disease that affects peripheral nerves outside the brain and spinal cord while also affecting muscle control in feet and hands, according to the Cleveland Clinic . He first revealed his CMT diagnosis during an interview on “Today” in September 2021. While there’s no cure for CMT, treatments include physical therapy, leg braces, special footwear, surgery and/or medications for symptoms.

“Most of my fans know I have a degenerative health condition that affects my legs and arms and my mobility that I got from my daddy and it’s getting worse,” Jackson said in the video. “So, it makes me more uncomfortable on stage and I just have a hard time. I just want to think about maybe calling it quits before I’m unable to do the job like I want to.”

RELATED: Legendary rock guitarist cancels US tour, including Cleveland concert

The 10 tour dates for Jackson’s “Last Call” tour are:

Aug. 2 at TD Garden in Boston, MA

Aug. 24 at Van Andel Arena in Grand Rapids, MI

Sept. 28 at Bud Walton Arena in Fayetteville, AR

Oct. 26 at T-Mobile Center in Kansas City, MO

Nov. 16 at Delta Center in Salt Lake City, Utah

Jan. 18, 2025, at Paycom Center in Oklahoma City, OK

Feb. 15, 2025, at Dickies Arena in Fort Worth, Texas

March 7, 2025, at Kia Center in Orlando, FL

April 26, 2025, at Amalie Arena in Tampa, FL

May 17, 2025, at Fiserv Forum in Milwaukee, WI

Tickets and addition tour information can be found on Alan Jackson’s website . A donation of $1 from every ticket sold going toward the CMT Research Foundation, a 501(c)(3) federal tax-exempt organization, with each donation being matched by a group of CMTRF donors, according to a news release.

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How to change or cancel a Delta Air Lines flight

Delta Planes LAX

Delta Air Lines used to have one of the most restrictive change and cancellation policies . But once the pandemic hit and airlines started to loosen up, Delta followed suit. The Delta cancellation policy and Delta refund policy are now quite favorable and in line with most other major U.S. carriers.

No matter which fare class you purchase, you'll likely be able to cancel your Delta flight. And you'll no longer face incredibly high fees when changing or canceling most fare types.

With the current Delta refund policy, you'll be in a better situation than in the past if your plans change and you need to change or cancel a Delta flight. If that situation does arise, here's everything you need to know.

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Canceling a Delta flight

delta cancels tour

Cancel a paid Delta reservation

When purchasing a Delta Air Lines flight, there are three fare options: basic economy, nonrefundable and refundable. The nonrefundable and refundable options will give you the most flexibility, whereas basic economy options are relatively restrictive.

When searching for flights on the Delta Air Lines website, you'll typically see a few options: Basic, Main, Comfort+, First and Delta One (depending on the type of plane).

You can book Main, Comfort+, First and Delta One fares as nonrefundable or refundable. You'll usually see the nonrefundable option by default unless you select the "refundable" checkbox during your search.

But after selecting a nonrefundable flight, a pop-up will usually show you the price difference between nonrefundable and refundable fares.

delta cancels tour

You can usually cancel a Delta basic economy ticket , but you'll typically face a fee. Canceling basic economy fares for travel within the U.S. or to Mexico, the Caribbean or Central America costs $99, while other routes cost $199.

If you cancel a basic economy ticket, you'll receive an eCredit for the remaining value. However, with the ongoing pandemic, you'll want to see if Delta has released any waivers for basic economy flights. Typically, eCredits would expire a year after they are received. But, due to the pandemic, Delta has extended all eCredits through Dec. 31, 2023.

Nonrefundable tickets, on the other hand, have no fees for canceling travel originating in North America. If you need to cancel your ticket, you'll end up with an eCredit for the full amount paid. However, for flights originating outside North America, you'll still be on the hook for a fee of up to $500 based on the Delta cancellation policy. Specifically, for tickets originating in Europe, the cancellation fee is 150 euros (about $158); and for tickets originating in Africa, the Middle East and India, the cancellation fee is $199.

delta cancels tour

There are a few caveats to the above rules, though. For travel originating in Mexico, you cannot change your ticket, so, the Delta refund policy won't give you anything if you need to cancel. Additionally, for travel originating in Korea, you'll receive the refund back to your original form of payment (after Delta deducts the respective cancellation fee) instead of an eCredit.

Additionally, for all flights originating in the U.S. — even basic economy flights — you can cancel within 24-hours of making the reservation for a full refund.

If you purchase a refundable ticket and need to cancel, you'll receive the full amount paid back to your original form of payment without any fees. While refundable tickets typically cost more to buy, if you think there's a good chance you'll have to cancel and you don't want to worry about a Delta credit, buying a refundable ticket might be your best option.

To be eligible for a Delta refund, you'll need to cancel your flight before departure. If you are a "no show" (which means not showing up for your flight without changing or canceling prior), you'll lose the entire value of your ticket. Additionally, Delta will cancel any remaining flights on your itinerary.

Related: Delta gets approval for South Africa triangle route, will launch Cape Town service

Cancel a Delta reservation booked with miles

delta cancels tour

Redeeming Delta miles for your flight will typically give you the most flexibility if you need to cancel. All award flights, except those booked as basic economy awards, can be canceled before the flight's departure with no fee. Once canceled, the miles used for the flight will go back to the account they were booked from — again, with no redeposit fee. The taxes and fees paid will also go back to the original form of payment.

You can cancel basic economy award tickets, but Delta will deduct between 9,900 and 19,900 miles from the cost of your mileage ticket. For flights within the U.S., or to Canada, Mexico, Central America or the Caribbean, Delta will charge you 9,900 miles. For all other flights, you're looking at a 19,900 mileage fee. Delta will deduct this fee from the miles you paid before refunding the remaining miles to your account. The only way around the Delta cancellation policy (and this cancellation fee) is if you cancel your Delta flight within 24 hours of making the reservation.

Additionally, Delta used to have a policy where you couldn't change or cancel a flight within 72-hours of the flight's departure. Fortunately, this is no longer the case and you can cancel your flight within that "last minute" window.

Related: Your complete guide to the Delta SkyMiles program

How to cancel a Delta flight

Delta has made it incredibly easy to cancel a flight online. While you can always call to cancel, there's a good chance you'll wait on hold for a substantial amount of time .

Instead, in your Delta account, go to "My Trips." All of your upcoming flights should appear, or you can find a specific itinerary by entering your first name, last name and confirmation number. Once you are in the itinerary that you want to cancel, click the "Modify" button at the top.

delta cancels tour

You'll then have the option to change or cancel your flight. If you're canceling a Delta flight, you'll want to select the "cancel" button. Delta lists the cost of the flight along with the refund details. From there, you can go ahead and confirm the cancellation.

delta cancels tour

Although Delta's official policy is to redeposit miles within 72 hours, I've always received my miles back almost immediately.

Related: How to change or cancel a United Airlines flight

Changing a Delta flight

delta cancels tour

Change a paid Delta reservation

There might be a situation where you want to change your upcoming Delta Air Lines reservation instead of canceling. While this is possible for some reservations, the structure works similarly to canceling and rebooking.

As I discussed above, there are three different reservation types: basic economy, nonrefundable and refundable.

Basic economy tickets do not allow flight changes. Instead, you'll need to cancel your Delta flight (with the associated fees discussed above) and then book your desired flight.

But, you can change nonrefundable and refundable reservations without going through the hassle of canceling and rebooking. You'll be charged the same fees as canceling a flight for nonrefundable fares ($0 to $500, depending on where the flight originates). But, for fully refundable flights, there's no fee to change your flight.

If the flight price has gone up, you'll need to pay the fare difference in both circumstances. But, if your flight has gone down in price, you'll end up with an eCredit for the difference in the price paid and the new fare cost. According to the Delta refund policy, fully refundable flights will receive the price difference back to their form of payment.

Even if you're not looking to change your flight, if you noticed that your originally scheduled flight has gone down in price, you can go through the change process to receive the difference back. To do this, select your same flight by following the "change flight" process below.

Related: Delta's inferior 'new' A350s are coming sooner than expected — and to a 3rd route

Change a Delta reservation booked with miles

delta cancels tour

Changing a Delta reservation booked with miles follows the same policies as paid reservations. As such, basic economy awards can't be changed and instead need to be canceled (with the respective fees) and then rebooked.

You can change to a different flight for no fee on all other tickets. However, you'll need to pay the difference in miles if your flight costs more. Alternatively, if the number of miles required has dropped, you'll receive the difference back into your account. Similar to paid fares, this policy will help you reprice an award ticket if your flight has decreased in miles.

Related: Delta now has 'dynamic' seat maps that automatically block rows for families

Change a Delta reservation within 24 hours of travel

In 2021, Delta made customer-friendly improvements for those looking to change their flight last minute — which means within 24 hours of the originally scheduled departure. There are two options for flights within the United States, Puerto Rico and the U.S. Virgin Islands: same-day confirmed and same-day standby.

If your flight has gone up in price, utilizing one of these two options will save you more money than simply changing your flight to the more expensive flight. Unfortunately, these options are not available if you have a basic economy ticket.

For same-day confirmed changes, if a seat in your originally purchased fare class (or a downgraded fare class) is available, you can change your ticket to a confirmed seat on a new flight (for the same day of travel with the same the departure and arrival cities). The cost is $75, or complimentary for those with Delta Diamond, Platinum or Gold status. You can confirm a same-day seat through your account on the Delta App .

If the same-day confirmed option isn't available, you can use same-day standby to wait for a seat on an earlier flight on the same day as your original flight. Delta will keep your original reservation intact unless it can assign you a seat on the earlier flight. There is no fee for this option.

Related: What is Delta Air Lines elite status worth?

How to change a Delta flight

Changing a Delta flight can be done online through your Delta account. The start of the process is similar to if you were to cancel your flight.

In your Delta account's "My trip" section, you'll see your upcoming flights. Similar to canceling a flight, you'll want to click the "Modify" button in the specific itinerary you need to change. You'll then want to select the "Start flight change" button.

delta cancels tour

From there, you'll want to enter the new airports and departure date.

delta cancels tour

Once you select your new flight, the right-side rail will inform you of the difference in miles — if there is a difference — and your total cost or refund. Delta will also tell you if there's a difference in the taxes and fees. You then must click the "Complete change" button on the bottom to confirm your change.

delta cancels tour

Change fee waivers for a schedule change

Delta Air Lines goes through schedule changes quite often. If you have a flight that you need to cancel or change, you might be better off waiting to see if there is a schedule change . After all, a schedule change may let you change or cancel your flight easier or with fewer fees.

Even though Delta has done away with most fees, a few ticket types still incur a fee, such as basic economy tickers. But, a schedule change may let you change to another flight with no fare difference. It can also allow you to get a full refund to your original form of payment — if you want to cancel — instead of an eCredit.

Related: What to do when an airline changes your flight

Usually, you'll receive an email when there's a schedule change. Delta will usually notify you if your flight qualifies for a fee waiver. Or, if you see one of the following situations occur, you can call Delta and request a new flight as well:

  • A delay of 120 minutes or more.
  • A change in the routing of a scheduled Delta flight that adds one or more stops to the original itinerary.
  • A change in equipment from Delta Mainline to Delta Connection carrier.
  • Any change that causes a misconnect.
  • If a flight cancels and no comparable or acceptable routing is available within 120 minutes.

If any of the above situations happen, you can opt for a new flight on the same day as the originally scheduled flight. The flight has to be the same origin and destination and the same class of service. Previously, Delta allowed you to change to a flight one day before or after, but this is no longer the case.

The above scenarios may also unlock the possibility of a full refund on a nonrefundable ticket.

Related: How to change or cancel an American Airlines flight

Bottom line

Delta's cancellation policy is now extremely customer friendly if you need to cancel or change an upcoming flight. For flights originating in North America, there's no fee to cancel a flight as long as you don't hold a basic economy ticket.

Thanks to the current Delta refund policy, paid fares will receive an eCredit (unless you booked a fully refundable fare) and those booked on miles will see the full amount of miles deposited back into their account.

Although Delta used to have one of the most stringent policies, it's nice to see that it has come around to making flight cancellations and changes easier for its members. This helps travelers book a flight even if they aren't 100% sure of their upcoming plans — especially when redeeming miles.

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Jennifer Lopez Cancels Multiple Dates on ‘This Is Me… Now’ Tour Amid Weak Ticket Sales

By Jem Aswad

Executive Editor, Music

  • Ariana Grande Teams With Brandy and Monica for ‘Boy Is Mine’ Remix 22 hours ago
  • Scooter Braun Officially Retires From Management 22 hours ago
  • Coldplay’s 10th Album, ‘Moon Music,’ Due in October 23 hours ago

Jennifer Lopez Variety Cover Story

Jennifer Lopez  has canceled seven dates of her first North American tour in five years, in support of her new album “This Is Me… Now ” and its pair of companion films.

The dates spanning Aug. 20-31 in Cleveland, Nashville, Raleigh, Atlanta, Tampa, New Orleans and Houston were listed as canceled on Ticketmaster at some point on Wednesday; the Cleveland and Houston dates apparently had been removed from the itinerary earlier, as they were part of the tour’s originally announced itinerary on Feb. 15 but are no longer present on the site at all. An u pdated itinerary can be found on her social media accounts.

Popular on Variety

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The album, tour and two films are part of a self-financed $20 million three-part multimedia project examining, as Variety described in a recent cover article , “Lopez’s life as a serial romantic,” regarding her reunion with actor Ben Affleck, whom she married in 2022 nearly two decades after the high-profile superstar couple originally split in the wake of their flop 2003 romantic comedy “Gigli.”

A rep for the artist did not immediately respond to Variety ’s request for comment; the cancellation notice reads simply, “Unfortunately, the Event Organizer has had to cancel your event. No action is required to obtain a refund.”

The cancellations come after Lopez’s new album — her first in a decade — also titled “This Is Me…Now,” debuted at a disappointing No. 38 on the Billboard 200 last month.

The project, which also includes the musical film, “This Is Me…Now: A Love Story,” and a documentary, “The Greatest Love Story Never Told,” is apparently intended as a love-conquers-all statement.

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It's the end of an era: Taylor Swift says Eras Tour will end in December

It's the end of an Era(s Tour).

Taylor Swift announced Thursday night during her Eras Tour show in Liverpool, England, that her behemoth concert tour will officially end its unprecedented run in December, presumably after her Dec. 6-8 shows at the BC Palace in Vancouver, British Columbia.

"This is the very first time I've ever acknowledged to myself and admitted that this tour is gonna end in December. Like, that's it," Swift said in a speech onstage during the "Red" set.

"That feels like so far away from now, but then again, it feels like we just played our first show on this tour because you have made this so much fun for us that we wanted to do 100 shows, 150-something shows that we have on the whole tour," she continued.

Swift said the Eras Tour has "become my entire life" and "taken over everything," including her hobbies, which have been replaced with sitting at home and trying "to think of clever, like, acoustic song mashups and think about what you might want to hear" during the "surprise song" set of her show.

From the stage, Swift also acknowledged that Thursday's show was the 100th on the Eras Tour ( on June 13, no less ). She called the experience the "most exhausting, all-encompassing but most joyful, most rewarding, most wonderful thing that has ever happened in my life, this tour, these moments with you."

The Eras Tour, which started March 17, 2023, in Glendale, Arizona, has spanned five continents. When the tour wraps, Swift will have performed 152 shows. The tour has broken records and yielded (a few versions of) a concert tour movie that broke records in its own right .

Thursday's comments were the first time Swift has announced an end date to her beloved Eras Tour, which she had been adding dates to over the last year.

It’s unclear what she will be up to next, but any true Swiftie knows it’s sure to be enchanting.

Swift continues her European run this weekend in Liverpool before a rare Tuesday show in Cardiff, Wales, followed by shows in London next week.

Rebecca Cohen is a breaking news reporter for NBC News.

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How to Cancel or Change Your Flights

It is simple to cancel or change your flight prior to departure on delta.com in just a few easy steps.

Have questions about our cancel or change policies? Our Cancel or Change page is here to help. 

If you need to change or cancel your trip with Delta Vacations, we recommend reviewing their change and cancellation policies .

In-page Links

  • 1. Find Confirmation Number , Go to footer note
  • 2. Find Your Trip , Go to footer note
  • 3. Change or Cancel , Go to footer note

Note: View each video in full screen by selecting the icon in the bottom right during play.

Step 1: Find Your Confirmation Number You can use the confirmation number from your original booking to search for your trip on delta.com. 

In Your Email Inbox

Search for “Your Flight Receipt” and locate the email that applies to the trip you want to change or cancel.

You will find your confirmation number in the top section of the email, just below the Delta logo and your name.

Back to Top

Step 2: Find Your Trip Go to  My Trips   and locate your trip using your name and confirmation number, credit/debit card number, or ticket number from your Flight Receipt email.

Step 3: Begin the Flight Change or Cancellation Process Change a Flight Once you have located your trip on the Trip Details page, select the “Change or Add Flights” button to view and select new flight options. When changing your flight,  credit from your original flight will be applied, and you will need to pay any price difference between your original flight and the new flight, plus any applicable change fees – the additional amount due will be displayed in the results. If your new flight costs less than your original flight minus any applicable change fees, the difference will be issued to you as a Delta eCredit. 

Cancel a Flight

After locating your trip on the Trip Details page, select “Need to Cancel?” followed by “Start Flight Cancellation.” You will be taken through the cancellation process and have the opportunity to check your flight details and confirm that you would like to cancel before it is final. 

Your remaining ticket value will be issued as either a Delta eCredit or as a refund to the original form of payment, depending on your ticket type and circumstances of cancellation. 

For more information about accessing and using available eCredits, go to How to Rebook Using an eCredit .

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Elektrostal

Elektrostal Localisation : Country Russia , Oblast Moscow Oblast . Available Information : Geographical coordinates , Population, Altitude, Area, Weather and Hotel . Nearby cities and villages : Noginsk , Pavlovsky Posad and Staraya Kupavna .

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Elektrostal Demography

Information on the people and the population of Elektrostal.

Elektrostal Geography

Geographic Information regarding City of Elektrostal .

Elektrostal Distance

Distance (in kilometers) between Elektrostal and the biggest cities of Russia.

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Elektrostal Nearby cities and villages

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Weather forecast for the next coming days and current time of Elektrostal.

Elektrostal Sunrise and sunset

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  8. Cancellations and Refunds

    Select the flight you need to cancel. Click on the 'Need to Cancel?' button. Select 'Start Flight Cancellation' and follow the steps. Apply for a Refund for a Refundable Ticket. Visit My Trips to request a refund for an upcoming trip. Your ticket must be a refundable ticket, purchased with a credit card, cash or check.

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  27. How to Cancel or Change Your Flight

    If you need to change or cancel your trip with Delta Vacations, we recommend reviewing their change and cancellation policies. 1. Find Confirmation Number. 2. Find Your Trip. 3. Change or Cancel. Note: View each video in full screen by selecting the icon in the bottom right during play. Step 1: Find Your Confirmation Number.

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