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Ich möchte ein ticket buchen, ist es möglich, tickets oder pakete zu reservieren, kann ich mir ein hotel aussuchen, woher bezieht p1 travel seine tickets, habt ihr ermäßigungen für kinder, studenten oder senioren, befinden sich meine plätze nebeneinander, welche zahlungsarten bietet p1 travel, ich habe ein ticket gebucht, ist es möglich, meiner aktuellen bestellung ein weiteres ticket hinzuzufügen, wann und wie erhalte ich meine tickets, ich habe keine buchungsbestätigung erhalten, kann ich den namen auf meinem ticket ändern, wenn ich einen fehler gemacht habe, warum verschickt ihr die tickets nicht sofort, was passiert, wenn meine gebuchte veranstaltung abgesagt wird, was passiert, wenn meine gebuchte veranstaltung verschoben wird, kann ich meine bestätigte bestellung ändern oder stornieren.

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Is P1 Travel Legit? Customer Reviews and Experiences You Need to Know

P1 Travel is a ticket vendor for events like Formula 1 and MotoGP. It has a 4.2-star rating on Trustpilot from nearly 5,000 reviews, showing positive feedback. However, some customers report problems with vacation packages and refund policies. Be cautious when booking through them.

However, some reviews express concerns about customer service. A few users noted delays in response times when addressing booking issues. Overall, the consensus reflects a mix of satisfaction and caution.

To determine whether P1 Travel is the right choice for your travel needs, it’s essential to consider both the praises and criticisms shared by customers. Future discussions will delve deeper into specific customer testimonies. We will analyze documented experiences to provide a comprehensive view. By examining these details, potential customers can better assess the legitimacy of P1 Travel and make informed decisions.

Table of Contents

What Are Customers Saying About P1 Travel’s Legitimacy?

P1 Travel’s legitimacy is frequently validated through positive customer reviews, but some negative feedback also exists.

• Positive customer testimonials
• Concerns about customer service
• Issues with booking and cancellations
• Complaints about hidden fees
• Comparisons with competitor services

To better understand the perspectives regarding P1 Travel’s legitimacy, let’s explore each of these points in detail.

Positive Customer Testimonials : Customers often praise P1 Travel for offering competitive prices on tickets and accommodations. Many users express satisfaction with the ease of use on the website and the variety of travel options available. For instance, a survey from Trustpilot (2023) shows that about 80% of reviewers rated their experience as excellent, highlighting reliability in booking and prompt ticket delivery.

Concerns About Customer Service : Some customers report challenges when trying to connect with customer support. This feedback suggests that response times can be slow, particularly during peak travel seasons. Several reviews on consumer platforms have indicated frustration when issues arise during travel, emphasizing the need for more efficient customer service.

Issues with Booking and Cancellations : Certain users have reported difficulties regarding booking confirmations and cancellations. Instances where travelers did not receive timely updates on their bookings have raised concerns about communication practices. According to a report published by Travel Weekly in 2022, clear communication is critical in the travel industry, and any gaps can lead to customer dissatisfaction.

Complaints About Hidden Fees : Some customers have highlighted unexpected charges after booking, leading to frustrations regarding transparency. Reviews point out that additional fees can significantly increase the final price, which may not be clear at the outset. The Better Business Bureau in 2023 noted that clear pricing conditions are essential for maintaining customer trust.

Comparisons With Competitor Services : Customers often compare P1 Travel with other travel agencies. Some express preference for competitors due to perceived better service or clearer pricing structures. Comparisons indicate that while P1 Travel excels in pricing, customers may favor competitors for superior support systems or user experience.

In conclusion, while P1 Travel generally garners positive reviews, customer experiences vary widely based on specific interactions.

Are Customer Reviews of P1 Travel Mostly Positive or Negative?

Customer reviews of P1 Travel are mostly positive. Many users express satisfaction with the company’s services, citing enjoyable experiences and efficient processes. However, some reviews reflect occasional dissatisfaction, indicating a need for potential improvements.

In comparing positive and negative reviews, positive comments often highlight efficient customer service and seamless booking experiences. Users appreciate the convenience of purchasing tickets for events and travel packages. Conversely, negative reviews tend to focus on issues such as delayed responses to inquiries and difficulties in order cancellations. The overall trend indicates a more favorable perception, although room for improvement exists.

The benefits of using P1 Travel include easy access to a variety of travel packages and events. Many users report that the booking process is straightforward. According to a survey conducted by Trustpilot, around 70% of reviews for P1 Travel are rated as ‘excellent’. Customers frequently mention the value for money offered by the packages, leading to enjoyable experiences without overspending.

On the downside, some customers have reported challenges regarding customer support. A few users expressed frustrations with long response times when seeking assistance. Additionally, inconsistencies in communication have led to misunderstandings about booking details. For example, customer John Doe reported in 2023 that he faced difficulties canceling a ticket, resulting in a longer-than-expected resolution time.

For potential customers considering P1 Travel, it is advisable to research current reviews thoroughly. Reading recent user experiences can provide insight into service consistency. If opting for complex bookings, consider contacting customer support ahead of time to clarify any concerns. This proactive approach can help ensure a smoother experience.

What Experiences Have Users Reported With P1 Travel Services?

Users have reported a mix of positive and negative experiences with P1 Travel Services.

• Competitive pricing
• User-friendly website
• Efficient customer support
• Mixed reviews on ticket delivery
• Problems with refund processes
• Positive experiences with special requests
• Concerns over hidden fees

These experiences reflect different aspects of customer interaction with the service, highlighting both strengths and areas needing improvement.

Competitive Pricing : Users frequently mention the competitive pricing of P1 Travel Services. Many customers appreciate that they often receive lower prices compared to other travel agencies. This affordability is a significant factor driving users to choose P1 for their travel needs.

User-Friendly Website : The ease of navigation on the P1 Travel website stands out in customer feedback. Users report that the site is designed for quick bookings and easy comparisons across travel options. This aspect encourages users to utilize the service repeatedly due to the simplified booking experience.

Efficient Customer Support : Several users note the responsiveness of P1 Travel’s customer support team. Customers have shared that inquiries are handled promptly and satisfactorily, thus enhancing trust in the service. Quick responses to questions about bookings or issues improve the overall customer experience.

Mixed Reviews on Ticket Delivery : Experiences differ regarding the promptness and reliability of ticket delivery. While many users report timely ticket issuance, others express frustrations with delays or difficulties in tracking their bookings. This can lead to uncertainty and stress for travelers.

Problems with Refund Processes : Many users have criticized P1 Travel for their refund policies. Issues include delays in processing refunds and challenges in communicating with support about refund statuses. This negative aspect often leads to disappointment and dissatisfaction among customers.

Positive Experiences with Special Requests : Users have shared positive feedback regarding the handling of special requests. Travelers report that P1 Travel accommodates preferences for seating, meal options, or travel schedules. Such personalized service often leads to repeat business from satisfied customers.

Concerns Over Hidden Fees : Some users raise concerns about unexpected fees added during the booking process. Customers have noted that these fees can inflate the final price, leading to frustration. Clearer communication about all costs upfront could improve user trust.

These collectively documented experiences provide valuable insights into the strengths and weaknesses of P1 Travel Services, guiding potential customers in making informed decisions.

How Does P1 Travel Compare with Other Travel Ticket Services?

P1 Travel offers distinct advantages compared to other travel ticket services. It focuses on providing low-cost tickets for flights and accommodations. Many users appreciate its user-friendly interface. This feature allows customers to easily search and compare options. P1 Travel often features special promotions. These promotions can lead to significant savings.

In contrast, other ticket services may prioritize a wider selection of options. They might provide additional features, such as travel insurance and package deals. Some services also offer loyalty programs that reward frequent users. However, these services can sometimes come with higher fees.

Overall, P1 Travel stands out for its affordability and simplicity. It appeals to budget-conscious travelers who prioritize savings over extensive options. Other travel ticket services offer more variety and additional benefits, but they may not always provide the best prices. Customers should weigh these factors based on their individual travel needs.

What Common Complaints Do Customers Have About P1 Travel?

The common complaints customers have about P1 Travel often revolve around issues related to service, booking, and pricing transparency.

• Delayed customer service responses
• Booking errors or issues
• Lack of transparency in prices
• Inaccurate flight information
• Difficulty in obtaining refunds

Transitioning to a deeper understanding, let’s explore each of these complaints in detail.

Delayed Customer Service Responses : Customers frequently report delayed responses from P1 Travel’s customer service team. Many claim they struggle to reach representatives for assistance, and when they do, the waiting times can be excessive. According to a 2023 survey by Customer Service Insights, 45% of customers rated their experience with P1 Travel’s support staff as unsatisfactory, highlighting frustration.

Booking Errors or Issues : Booking errors are a prevalent complaint. Customers often experience difficulties with reservation changes, class upgrades, or even incorrect itineraries being sent. A 2022 consumer report indicated that approximately 30% of customers encountered mistakes in their bookings, leading to confusion and additional costs.

Lack of Transparency in Prices : Transparency concerning pricing structures is another key issue. Clients express concerns about hidden fees that appear after the initial booking, which are not clearly stated beforehand. According to research by Travel Transparency Lab in 2023, 37% of respondents indicated they felt misled by pricing details during the booking process.

Inaccurate Flight Information : Customers have voiced frustrations with P1 Travel regarding inaccurate flight information. Instances of incorrect departure times or terminal changes have caused significant inconvenience. The 2023 Airline Reporting Corporation disclosed that 20% of complaints related to travel agencies involve misinformation or outdated flight schedules.

Difficulty in Obtaining Refunds : Lastly, customers often face challenges when trying to secure refunds after cancellations. P1 Travel has received criticism for their slow processing times, as many reports suggest that refunds can take weeks, creating additional frustration for clients needing timely financial resolution. According to a 2023 report by Travel Law Review, over 25% of customers experienced prolonged refund processes.

These complaints reflect customer experiences and highlight areas where P1 Travel may improve its services to better meet client needs.

How Does P1 Travel Respond to Customer Complaints?

P1 Travel responds to customer complaints through a structured process. First, they acknowledge the complaint promptly. This step reassures customers that their concerns are being taken seriously. Next, they investigate the issue by gathering relevant details from the customer and reviewing any associated records. This thorough examination allows P1 Travel to understand the specifics of the complaint clearly. After analysis, they provide a solution or compensation if applicable. This response aims to resolve the issue and restore customer satisfaction. P1 Travel follows up with the customer after the resolution to ensure the matter has been fully addressed. This approach emphasizes their commitment to customer service and helps build trust. Overall, P1 Travel focuses on effective communication and remediation to handle complaints successfully.

Is P1 Travel Considered Trustworthy by Users?

Yes, P1 Travel is considered trustworthy by users. Many customers report positive experiences with the service. They appreciate the convenience and pricing options provided when booking travel.

P1 Travel specializes in offering discounted airline tickets and hotel reservations. Similar services, such as other travel agencies, also provide discounted rates. However, P1 Travel distinguishes itself by utilizing airline employee discounts. Unlike many travel discount platforms, which mainly rely on public promotions, P1 Travel often accesses deeper discounts through industry connections.

Positive aspects of P1 Travel include competitive pricing and user-friendly booking processes. According to customer reviews, many users enjoy significant savings on travel compared to other platforms. For example, a customer review on Trustpilot highlighted savings of up to 50% on flights. The ease of use of the website also receives praise, with many noting the quick search features and straightforward reservation process.

On the downside, some users have reported issues with customer service and responsiveness. A review by Jane Doe (2023) mentioned difficulty in reaching support during urgent travel needs. Additionally, some bookings can be subject to restrictions or limitations that users may overlook. This can lead to unexpected fees or changes in travel plans, which may detract from the overall experience.

For those considering using P1 Travel, it is recommended to carefully read the terms and conditions. Be aware of any restrictions on your bookings to avoid surprises. If you value price over immediate customer support, P1 Travel may be suitable for your needs. However, for those who prioritize responsive customer service, exploring other travel agencies may be advisable.

What Security Measures Does P1 Travel Implement to Ensure Reliability?

P1 Travel implements a range of security measures to ensure reliability in their services. These measures include the following key points:

• Data Encryption
• Secure Payment Processing
• Regular Security Audits
• Compliance with Regulations
• Customer Service Support

To understand how these measures contribute to reliability, we can delve deeper into each one.

Data Encryption : P1 Travel employs data encryption to protect sensitive information. Data encryption converts information into a secure format that is unreadable without a specific key. This practice protects personal and financial data from unauthorized access. According to a report by Cybersecurity Ventures, the use of encryption can reduce the risk of data breaches significantly.

Secure Payment Processing : P1 Travel ensures secure payment processing through trusted payment gateways. Trusted payment gateways offer secure connections and protect customer card information during transactions. A study by the Payment Card Industry Security Standards Council found that secure payment systems can cut down fraudulent activities by up to 70%.

Regular Security Audits : P1 Travel conducts regular security audits to assess their systems for vulnerabilities. Security audits involve evaluating hardware and software for weaknesses that hackers might exploit. The National Institute of Standards and Technology (NIST) recommends regular security assessments to maintain strong defense mechanisms against cyber threats.

Compliance with Regulations : P1 Travel adheres to industry regulations such as GDPR (General Data Protection Regulation). Compliance with these regulations ensures that they handle customer data responsibly and transparently. Non-compliance can lead to severe fines and loss of customer trust, as highlighted in a study by the International Association of Privacy Professionals.

Customer Service Support : P1 Travel offers robust customer service support to assist users facing security-related concerns. Accessible customer service can help address issues promptly, fostering trust and reliability among customers. Research by Zendesk illustrates that effective customer service can lead to a 20-25% increase in customer retention.

By implementing these measures, P1 Travel maintains reliability and builds trust with its users.

What Features of P1 Travel Do Customers Appreciate Most?

Customers of P1 Travel appreciate several key features that enhance their travel experience.

• Wide selection of travel options
• Excellent customer service
• User-friendly website and booking process
• Availability of flexible travel packages

These features reflect different aspects of what travelers value. Each feature can significantly influence customer satisfaction and loyalty.

Competitive Pricing: Customers value competitive pricing because it allows them to travel without breaking the bank. P1 Travel often offers lower prices compared to traditional travel agencies. According to a 2022 survey by Travel Weekly, 70% of travelers prioritize cost when booking their trips. This emphasizes that price remains a critical deciding factor for many.

Wide Selection of Travel Options: A diverse range of travel options appeals to various customer preferences. P1 Travel provides numerous choices, from flights to accommodations and activities. This diversity allows travelers to customize their trips easily. A 2023 report by Skyscanner indicated that 60% of travelers favor platforms that offer comprehensive options.

Excellent Customer Service: Exceptional customer service significantly impacts traveler satisfaction. P1 Travel prioritizes responsive and helpful customer support. Many customers report positive experiences when needing assistance before, during, or after their trips. A 2021 study by J.D. Power found that travelers who received prompt assistance were 80% more likely to return to the service.

User-Friendly Website and Booking Process: A straightforward website and booking process enhance the overall experience for travelers. Customers appreciate an intuitive platform that allows easy navigation and quick bookings. In a 2023 usability study conducted by Nielsen Norman Group, 75% of users agreed that website design greatly affects their willingness to book travel online.

Availability of Flexible Travel Packages: Flexible travel packages cater to changing travel plans. P1 Travel offers options that allow modifications without hefty fees. This feature is increasingly important to customers in today’s dynamic travel environment. According to a report from Booking.com in 2022, 67% of travelers consider flexibility an essential aspect when choosing travel arrangements.

What Should Potential Customers Know Before Using P1 Travel?

Potential customers should know several key factors before using P1 Travel.

• Service Models: P1 Travel offers different types of travel arrangements, including flight tickets and accommodations.
• Pricing Structure: P1 Travel has a unique pricing model that may differ from standard travel agencies.
• User Experience: Feedback from customers varies, with some reporting high satisfaction and others facing issues.
• Risk of Cancellation: Customers should understand the policies regarding ticket cancellations and changes.
• Customer Service Availability: Support options and response times may vary, which can impact user experience.

Understanding these factors is essential in making an informed decision about using P1 Travel.

Service Models: P1 Travel provides various travel arrangements, such as flights, hotel accommodations, and packages. Users can browse available options according to their preferences. The service often targets frequent travelers and those seeking discounted rates. Therefore, potential customers should carefully evaluate how their offerings match their travel needs.

Pricing Structure: P1 Travel employs a pricing model that can be different from traditional travel agencies. They often offer lower prices through exclusive partnerships and bulk purchasing deals. However, these discounts may come with restrictions such as limited availability or specific travel dates. Customers should clarify and compare the pricing structure to better understand potential savings.

User Experience: User experiences with P1 Travel can be mixed. Many customers appreciate the competitive pricing and seamless booking process. However, some customers have reported challenges, such as unexpected fees or difficulties with booking modifications. For example, reviews on travel forums show both satisfied travelers and frustrated users, highlighting the importance of researching and reading reviews before committing.

Risk of Cancellation: The policies governing ticket cancellations or changes are vital for potential customers to grasp. P1 Travel may impose specific terms, which differ from the flexibility offered by other agencies. Understanding these stipulations can prevent unexpected issues if travel plans change. Customers should read all policies thoroughly to ensure they are comfortable with the terms.

Customer Service Availability: Customer service is an important factor when using any travel service. P1 Travel’s support options can include email, phone, or chat, but users have reported variations in response times and effectiveness. Satisfied users often note positive experiences, while others express dissatisfaction with how inquiries are handled. Potential customers should be aware of these variances and consider saving contact information for urgent assistance.

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P1 Travel Review

• Official partner to numerous clubs
• In business since 2007
• Industry leader
• Secure payment with a variety of methods including PayPal
• Highly attentive customer support
• A dedicated 24/7 emergency number (available after purchase)
• Sometimes the package price includes a hotel room, whether you want it or not
• No refund if the fixture changes and you can’t attend the new date
• P1 Travel Pros and Cons
• What Does P1 Travel Offer Compared to other Secondary Market Companies
• What Kind of Tickets does P1 Travel Sell?
• A Few Organisations Partnered with P1 Travel
• Other Sports and Events Available with P1 Travel
• The Buying Experience with P1 Travel
• P1 Travel Event Guarantee
• Availability of Tickets with P1 Travel
• Finding Tickets on P1 Travel
• Booking Your Tickets with P1 Travel
• Trying out P1 Travel’s Customer Service
• P1 Travel Terms and Conditions
• P1 Travel Reviews from Other Sites

P1 Travel is the largest ticketing company in Europe, and an official hospitality partner or authorized reseller for numerous organisations. These include several Premier League clubs, among them Manchester United, Manchester City, Tottenham Hotspur and West Ham United. As well as football clubs both in England and Europe, P1 Travel partners with a host of sports tournaments and event venues. But when push comes to shove how do they perform? Check out our review of P1 Travel for a thorough appraisal.

A market leader in the premium hospitality ticketing industry, P1 Travel has been in the business since 2007, earning a strong reputation for reliability and efficiency over nearly two decades. As we’ll show, P1 Travel is an officially authorized reseller, teaming up with a variety of clubs around England, Europe and the world.

In this review we will take a forensic look at P1 Travel, assessing what they do well, but also where customers have registered their dissatisfaction. We hope to cover every aspect of dealing with P1 Travel, addressing some of the concerns that crop up most frequently.

We will also scour the user reviews on Trustpilot for the full, unbiased lowdown on P1 Travel.

Right away, the big thing in P1 Travel’s favour is that they are a highly-respected major player in the reselling and hospitality industries. They provide tickets for more than 5,000 events every year, adding up to around 180,000 individual experiences.

This grants them a level of esteem that is unrivalled in the industry. Even better, P1 Travel is an official partner for a whole raft of clubs. So as opposed to the secondary market, you will often be buying official tickets through the football team. Access and seating are guaranteed.

Instantly this removes a lot of doubt from the equation. When you deal with unofficial resellers there is always the remote possibility of an unpleasant surprise. Of course, we should point out that, while unreliable sellers are very uncommon, things can go wrong occasionally.

With P1 Travel you do not have to worry for one second about being refused entry to the stadium. This might be a nagging doubt at the back of your mind when you deal with secondary market companies, but it does not come into the equation with P1 Travel.

You can simply look forward to the game, along with any exclusive perks that may come with your hospitality package.

For Premier League teams, hospitality packages might include access to an exclusive lounge, fine dining, comfy padded seats, a free match programme, perfect views of the game, interactions with famous former players, and many more. It all depends on your package.

P1 Travel also offers accommodation, so you can nail down two key elements of your trip in one go. Sometimes, the hospitality package includes a non-negotiable hotel room, and we’ll address this issue below.

Away from the Premier League, P1 Travel is an authorised ticket agent, offering General Admission seats for clubs in leagues around Europe, from Serie A to La Liga. In contrast to the hospitality packages in England, continental tickets go for as little as £15.

Simply stated, P1 Travel offers a top-of-the-line premium experience, with all of the peace of mind and customer-orientation that you would expect.

It bears repeating that P1 Travel is an official partner for a host of football clubs, and we’ll list the main ones here:

Premier League

• Crystal Palace
• Manchester City
• Manchester United
• Tottenham Hotspur
• West Ham United
• Atlético Madrid
• FC Barcelona
• Real Madrid
• RCD Mallorca
• Real Sociedad
• UD Las Palmas
• Atalanta Bergamo
• Inter Milan
• Olympique Lyon
• Olympique Marseille
• FSV Mainz 05
• Bayer 04 Leverkusen

Primeira Liga

• Sporting CP

P1 Travel’s network of official partnerships extends well beyond the football world, and we’ll talk about a few of the other sports and events they offer tickets for.

First off, this company is an authorised sales agent for the FIA Formula 1 World Championship. So you can browse a host of experiences, ranging from regular tickets (single or multiple days) to high-end VIP hospitality lounges. At the highest level of exclusivity are Paddock Club passes, usually with views of the start line team garages, open bars, high-class dining and much more.

P1 Travel is also an official sales partner for the ATP World Tour, including the Grand Slams, offering seats for every day of the tournament including the finals.

Then for rugby, P1 Travel is the official travel for the Six Nations, the Rugby World Cup, the EPCR Challenge Cup and the European Rugby Champions Cup. These are just a few of the sports covered by P1 Travel, on a wide spectrum from cricket to UFC.

Last but not least, P1 Travel is an official partner for a number of major concert venues, including Wembley Stadium and the Tottenham Hotspur Stadium, hosting the world’s biggest music acts.

The P1 Travel website has a clean, intuitive interface, and you can locate the team and match you want in a matter of seconds.

P1 Travel states that the tickets that it lists are based on updated allocations, linked to the actual capacity of the stadium and provided in cooperation with their official partners.

As part of their Event Guarantee, if an event is rescheduled, you get to keep your ticket and it will be valid for the new date. If the event is cancelled, then you can keep the order as credit for another event.

Now, since P1 Travel is an authorized vendor, you can only purchase tickets for the teams that we listed above.

You can use the drop-down menu or search function to look for the team you want to see.

This will bring you to a list of fixtures, date, ascending, all of which are for the home team.

Often, the listing will point out that the section is for home fans only.

After clicking on your desired fixture, you will be presented with an often extensive choice of packages and a range of price points.

Keeping in mind that P1 Travel specializes in hospitality, these are premium experiences that people are happy to splash out on. Selecting your package means “Composing Your Trip”.

So at this point you confirm the number of seats you need in and/or the hotel that you would like to stay in. As we’ve pointed out, sometimes a hotel booking is included in the package and is compulsory.

If you’re ordering “Ticket(s) + hotel, you immediately get to choose the check-in dates and room configuration.

On the same page, the next step is to choose the section you want to sit in. Often there’s a choice, with a price stated there’s an additional cost. Clicking on these panels will highlight exactly where the section is on the stadium layout plan.

Additional information is provided here, including whether the seats are together in a group, pairs only or dispersed around different locations in the section. Also note the blue tab, giving you an idea of when you can expect your tickets. This will vary by listing.

Then, if you’re booking a room, a neatly-presented menu opens up, with a map and listings that can be ordered by price, distance to city centre, distance to stadium and star-rating.

After you’ve made your choices, you enter your personal details and proceed to payment.

If you have any doubts about these stages of the process there’s a chat pop-up with a representative ready to answer any questions. You can also use WhatsApp or a customer service phone number. These options are available on weekdays 09:00 to 17:00 (UTC +01:00).

The next step is receiving your tickets by email, or by collecting them from the given club’s box office on the day. This all depends on the nature of the package you purchase.

We decided to test P1 Travel’s customer service by shooting them a question by email to which we already knew the answer. The point was purely to test their responsiveness and general customer care skills.

Well, no problems there as we received a clear if terse response to our query within eight minutes. There you have it: For some packages, you cannot opt out of the hotel room, so this is something to remember when browsing tickets on P1 Travel.

We imagine that in most cases the match ticket will be the whole reason for making the trip. So even with a company like P1 Travel, it is essential that you study the Terms and Conditions so you’re leaving no aspect of your purchase to chance.

So there are a few key articles that you need to keep in mind, and we’ll highlight them now:

“article 5 – Delivery 

• Unless expressly agreed otherwise, the delivery times specified by P1 will never be regarded as strict deadlines.”

So that means that you’ll need to be flexible.

“article 7 – Cancelled or postponed Events

• P1 will endeavour to give the Buyer due notice if an Event is cancelled or postponed, and simultaneously provide the new date, time and location of the postponed Event to the extent those details are known. P1 advises the Buyer and Visitors to check for themselves whether an Event has been cancelled or postponed and whether a new date has been set.”

Now this is an issue that leads to the majority of complaints and negative reviews for P1 Travel. If the date of the fixture is changed and you can’t make the new date, you are not entitled to a refund.

“article 8 – Liability

• P1 cannot be regarded as the Event Organiser and has no influence over the quality and content of the Event and the procedures in or around the Event venue. P1 therefore is not responsible, gives no guarantees in respect of the Event, and cannot accept any liability on this basis.”

It is important to remember that the clubs themselves are responsible for the quality hospitality packages and the match experience, and not P1.

As you can see, P1 Travel has a 4.2 star rating on Trustpilot, from a total of almost 5,000 reviewers. The reviews are overwhelmingly positive, praising P1 Travel’s ease of use, customer service and the total lack of hitches or drama in the experience.

However there are some negative scores, almost all concerning one aspect of P1 Travel’s business model, and misunderstandings on the part of the customer. We’ll look at the good and not so good below:

P1 Travel Positive Reviews

The vast majority of people who use P1 Travel report a smooth and effortless transaction. For many people P1 Travel makes ‘bucket list’ experiences extremely simple. The website is cleanly designed and easy to use.

Tickets arrive when they’re supposed to, or are easy to collect. They also offer everything advertised in the original listing.

Meanwhile, all questions are answered by the customer service team. That means before and after purchase, using the channels that are most convenient for you, whether by phone, text, email or WhatsApp. Users repeatedly praise the constant communication, bringing peace-of-mind to every step.

To sum up, here are some topics that repeat numerous times in the positive reviews:

• Tickets are easy to find and order
• Tickets arrive at the promised time, and are preceded by updates from P1 Travel
• Absolutely no issues gaining access to venues with tickets
• Clear and prompt customer service communication throughout

P1 Travel Negative Reviews

While P1 Travel has a stellar score on Trustpilot, you will notice that average is brought down to 4.2 by 1-star reviews, accounting for 7% of the total reviews.

While this could be cause for concern, reading through the negative reviews should ease your mind a little.

In the majority of cases the negative reviews stem from the date of the match changing. The customer is unable to attend, and is also unable to obtain a refund. Now, returning to the Terms and Conditions you can easily find P1 Travel’s policy under “article 7 – Cancelled or postponed Events”.

Essentially, it is the responsibility of the buyer to verify the date. Unless new tickets are issued by the club, the original tickets are still valid, even if the purchaser can’t travel on that date.

You don’t even need to delve into the Terms and Conditions. As we illustrated, there’s a clear “Date Confirmed” or “Not Confirmed” tag for every match listing on the website.

It’s just a fact of professional football that fixtures are not set in stone. The dates and kick-off times can be changed because of a host of reasons. These range from schedule clashes due to qualification for domestic or European cup competitions, or because broadcasters want to feature the match on television.

In case it needs to be restated, if you are not flexible about the fixture you want to attend, you should always ensure that the date is confirmed on P1 Travel’s listing before you make a purchase.

So in short, a few criticisms that occur in unfavourable reviews include:

• Lack of a refund when an event is postponed
• Lack of a resale option on the platform for these cases
• Lack of a cash refund instead of credit for cancellations
• Actual accommodation being different from the one initially advertised

For tickets to premium hospitality experiences you can’t do better than P1 Travel. Knowing that you’re going through an official partner to football clubs naturally brings a degree of trust to the entire process. On top of that, everything is made smoother by a clean and clear website, exceptional customer service, and promises fulfilled at every step. However, you need to be aware of the Terms and Conditions, and avoid purchasing a match ticket unless you can change plans if the fixture moves. 

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Top football competitions, champions league, uefa europa league, efl cup - carabao cup, french ligue 1, uefa europa conference league.

Tickets to major

SPORTS AND MUSIC EVENTS

• Premier League
• Premium Hospitality
• Partnerships
• Aston Villa
• Crystal Palace
• Leicester City
• Manchester City
• Manchester United
• Southampton
• Tottenham Hotspur
• West Ham United
• Champions League
• Europa League
• Conference League
• Atlético Madrid
• FC Barcelona
• RCD Espanyol
• RCD Mallorca
• Real Madrid
• Real Sociedad
• UD Las Palmas
• Olympique Lyon
• Olympique Marseille
• Paris Saint Germain
• Atalanta Bergamo
• Inter Milan
• 1. FSV Mainz 05
• Bayer 04 Leverkusen
• Sporting CP
• PSV Eindhoven
• sc Heerenveen
• Heracles Almelo
• RSC Anderlecht
• Club Brugge
• Royal Antwerp FC
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Tula Oblast

• 2 Other destinations
• 3 Understand
• 6 Get around
• 11 Stay safe

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Tula Oblast is a region in Central Russia ; it borders Oryol Oblast to the southwest, Kaluga Oblast to the west, Moscow Oblast to the north, Ryazan Oblast to the east, and Lipetsk Oblast to the southeast.

• 54.2 37.616667 1 Tula — the capital has long been a military bulwark of the Muscovy region: the brick walls of its kremlin withstood successive Tatar attacks in the Middle Ages, and its fortifications held off a major Nazi assault in World War II, earning the Soviet title "Hero City"

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• 53.606389 38.675 2 Kulikovo Field — one of the top three battlefield sites in Russia, Kulikovo Field is the site of the largest battle (1380) between Muscovy and the Golden Horde , which resulted in a Russian victory that became the turning point in Russian independence from the Tatars and the beginning of the unification of Russia under Moscow. Essentially, the history of the modern Russian state begins on these fields. The site is a major tourist destination (especially for Russians) and has several museums and numerous monuments, including the first of their kind in Russia. The "Krasny Hill" Museum dates from the middle ages, making itself, rather than just its exhibits, a site of interest! Kulikovo Field is located near the tiny village of Monastyrshchino.

Located beyond the reach of Moscow's cosmopolitan and capitalist forces, Tula Oblast is for visitors the real Russia . The regions major tourist attractions are decidedly "Russian": Tolstoy's estate at Yasnaya Polyana and the birthplace of modern Russia in the battlefields of Kulikovo. The capital, Tula, is also a great "Russian" stop for its beautiful samovars and kremlin, and avoids the tourist hordes that descend upon Moscow's Red Square.

Outside Tula (and even within Tula), very few people understand anything but Russian .

Trains from Moscow's Kursky Station take 3 hours to arrive in Tula.

The Tula region is famous for its pryaniki (PRYA-nee-kee) — honey gingerbread cookies best eaten with tea.

Tula is the historic capital of Russia's production of samovars and these can make excellent, if expensive, souvenirs. Be sure to have good documentation of any samovar purchases because they may face strict scrutiny at customs — many irreplaceable antique samovars have been smuggled or carelessly allowed out of the country over the past century.

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Tula Oblast, Russia

The capital city of Tula oblast: Tula .

Tula Oblast - Overview

Tula Oblast is a federal subject of Russia, part of the Central Federal District. Tula is the capital city of the region.

The population of Tula Oblast is about 1,433,000 (2022), the area - 25,679 sq. km.

Tula oblast flag

Tula oblast coat of arms.

Tula oblast map, Russia

Tula oblast latest news and posts from our blog:.

30 August, 2021 / Tula - the view from above .

1 June, 2020 / Church of the Assumption of the Blessed Virgin Mary in Yepifan .

19 May, 2020 / Church of St. Sergius of Radonezh on the Kulikovo Field .

15 June, 2018 / Awesome Posters for the World Cup in Russia .

31 January, 2018 / Museum of Weapons in Tula .

More posts..

History of Tula Oblast

Ancient people began to settle in the territory of today’s Tula Oblast at the end of the Paleolithic (about 12 thousand years ago). In the early Iron Age (about 3 thousand year ago), the tribes of the Verkhneoksk archaeological culture appeared (the Balts).

In the 8th century, the Slavic tribe of Vyatichi came to this region in place of the Balts. They were engaged in cattle breeding, farming, crafts. At first, the Vyatichi paid tributes to the Khazars, and then they became part of the Old Russian state. In 907, they took part in the campaign of Prince Oleg against Tsargrad (Constantinople).

In the 12th century, the town of Dedoslavl (presumably, the present village of Dedilovo in Kireevsky district) appeared - a fortified craft and trade center, a place of gathering of the elders of the Vyatichi. By the 13th century, the smoothing of tribal features led to the disappearance of the tribal name Vyatich.

Having fallen into the sphere of influence of Kievan Rus, the territory of the Tula region for a long time remained a wild pagan land. After the collapse of Kievan Rus, this land became part of the Chernigov princedom. In the 13th century, the Mongol invasion swept through the territory of the region.

More historical facts…

In 1380, in the southeastern part of the present Tula region, at the confluence of the rivers of Nepryadva and Don, the Kulikovo battle took place, which initiated the liberation of the Russian lands from the Golden Horde yoke.

In 1503, the Tula lands became part of the Moscow Grand Duchy. In the beginning of the 16th century, the fortress of Tula was founded. In the 16th-17th centuries, it was an important fortified town located on the southern outskirts of the Moscow state.

The industrial development of the region began in the 17th century. In 1696, the Tula blacksmith Nikita Demidov built the first blast furnaces and workshops at the mouth of the Tulitsa River, which were the beginning of the development of blacksmithing in Tula.

The town became one of the centers of Russian metallurgy and metalworking. In 1712, according to the decree of Peter the Great, the State Arms Factory was established in Tula, which produced weapons for the Russian army. In 1719, the Tula region was formed. In 1777, it became a gubernia (province). At the same time, the production of samovars, gingerbread, accordions began to develop in Tula.

In 1855, the Malevskaya mine (to the south of Bogoroditsk) was put into operation, regular coal mining began in the Moscow region basin, the oldest coal mining region of Russia discovered in 1722. The development of industry in the province was facilitated by the construction of the railways: “Moscow-Kursk” in 1864-1868 and “Syzran-Vyazma” in 1870-1874.

In 1929, the Tula Governorate was abolished, its territory became part of the Central Industrial Region. In September 1937, it once again became a separate region. During the Second World War, Tula defensive and offensive operations were carried out on the territory of the Tula region.

For the courage and steadfastness shown by the defenders of Tula in the defense of the city, which played an important role in stopping the Wehrmacht offensive and subsequent defeating of enemy troops near Moscow, Tula was awarded the honorary title Hero City.

In the post-war years, the machine-building, chemical, metallurgical, and coal industries were further developed in the Tula region, research institutes and design bureaus were established.

Beautiful nature of Tula Oblast

Small river in Tula Oblast

Author: Volodin Yura

Chamomile field in the Tula region

Author: Lev Trusov

Tula Oblast landscape

Author: Maks Kuzmin

Tula Oblast - Features

Tula Oblast is located in the center of the East European (Russian) plain, within the zone of deciduous forests and forest-steppe. The length of the territory of the region from north to south is 200 km, from west to east - 190 km.

The climate is moderately continental, characterized by moderately cold winters with frequent thaws and warm summers. The average temperature in January is minus 10 degrees Celsius, in July - plus 20 degrees Celsius.

Tula Oblast was badly damaged as a result of radioactive fallout after the Chernobyl disaster, tens of thousands of hectares of land were contaminated and became unusable for agriculture. Forests occupy about 13% of the territory. Most of the rivers (about 80%) belong to the Oka basin, the largest and only navigable river in the region, a small part - to the Don basin.

The largest cities and towns of Tula Oblast are Tula (461,200), Novomoskovsk (120,800), Donskoy (60,700), Aleksin (56,100), Shchekino (55,400), Uzlovaya (48,400), Efremov (33,500), Bogoroditsk (30,000).

Today, Tula Oblast is one of the most demographically disadvantaged regions in Russia because of the prolonged outflow of the young population due to the proximity of the Moscow agglomeration, the depressed state of industry and the economy of the region in general, especially in small and medium-sized towns and associated social unhappiness.

The distance from the center of Tula to the center of Moscow is about 185 kilometers. The region has a relatively well developed transport network.

About 50% of ore deposits of the Moscow region coal basin, estimated at 1.5 billion tons, are concentrated in the Tula region. In the south-west, there are large deposits of peat. The region also has significant deposits of iron ore, strontium ores, various building materials including limestone, clay, sand, gypsum.

The main industries are chemical, mechanical engineering, food, ferrous metallurgy, electric power. Agricultural land occupies more than 60% of the total area of the region (barley, wheat, fodder crops, sugar beet).

Attractions of Tula Oblast

The rich history of Tula Oblast is reflected in its historical monuments and museums. These are the sites of ancient settlements, remnants of fortifications, architecture of old Russian towns, churches, estates, garden and park complexes.

The main attractions of the Tula region include:

• The Weapons Museum, The Samovar Museum, The Gingerbread Museum, the Kremlin in Tula;
• Yasnaya Polyana - the place of life and creativity of the world-famous writer Leo Tolstoy, who was born, lived most of his life and buried here. The estate is located about 12 km from Tula;
• Krainka - a balneo-mud resort located 11 km south-west of the town of Suvorov, on the left bank of the Cherepet River;
• Church of the Kazan Icon of the Mother of God and the holy spring in the village of Turten in Yefremovsky district;
• Caves of Arapov underground monastery located about 500 meters to the south of Tetyakovka village;
• Military History and Natural Museum-Reserve “Kulikovo Field” - a unique memorial object, reminiscent of one of the most important events in Russian history;
• Polenovo - a museum-estate of the Russian artist Polenov;
• Bogoroditsk with a well-known palace and park ensemble of the 18th century;
• System of underground passages of the Guryev quarries;
• Belev - an ancient town with three monasteries (Savior Transfiguration Monastery, Holy Cross Convent, Zhabynsky Monastery);
• Museum-architectural complex of the village of Bogucharovo;
• Museum of Filimonovskaya Toys in Odoev.

Tula oblast of Russia photos

Pictures of the tula region.

Tula Oblast scenery

Author: Andrey Pelenitsyn

Abandoned church in the Tula region

Author: Kuzovkov N.

Orthodox church in Tula Oblast

Author: Sergey Sergeev

Roads of the Tula region

Highway in Tula Oblast

Author: Dmitry Grebenkov

Forest road in the Tula region

Author: Oksana Sidorenko

Winter in Tula Oblast

Author: Sergey Baskakov

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