travel assistant cars

Travel Assist ⁠ 1

Part of the iq.drive safety-enhancing and intelligent technologies.

The Travel Assist feature is a semi-automated driving assistant that blends the functions of Adaptive Cruise Control and Lane Keep Assist to help your Volkswagen maintain a safe distance from the vehicle ahead and keeps you centered in the lane.

Reduce driver workload and fatigue

Supports driver steering, braking, and accelerating

The Travel Assist feature in your Volkswagen combines Adaptive Cruise Control with Lane Assist to help maintain the vehicle 's position within the lane. When activated, it provides the driver with steering assistance , braking, and acceleration support.

This feature allows the vehicle to maintain a predetermined distance from the vehicle in front and stay centered in the lane within the system's limitations. It utilizes adaptive lane guidance to regulate the vehicle 's speed and steering, providing a comfortable driving experience .

Assists in emergency situations

Helps prevent collisions caused by driver inactivity or medical emergencies

When Travel or Lane Assist is active and something serious happens where you lose the ability to drive, Emergency Assist helps safely bring the vehicle to a stop and will contact assistance for you.

The ins and outs of  travel assist

How it works

Designed to prevent fatigue on long highway trips, Travel Assist combines Adaptive Cruise Control and Lane Assist to help keep your vehicle centered in its lane, and maintain a preset distance from the vehicle ahead. Uses steering, braking and acceleration.

Instructions

• To activate, engage Adaptive Cruise Control and then switch to Travel Assist by pressing the ACC button on steering wheel. If Travel Assist is activated, a green indicator light will show in your digital cockpit.
• To set the speed, accelerate to the desired speed and press the SET button on the steering wheel.
• To deactivate, press the brake pedal.To resume, press the RES button on the steering wheel.
• To switch back to Adaptive Cruise Control, press the ACC button again on the steering wheel.

Limitations

• Both hands must be on the steering wheel.
• Braking force is limited. If additional emergency braking is needed, Front Assist may intervene.
• The following situations can disable the system:
• Damage to, misalignment of or blockage of the sensor. 
• Towing heavy trailers or carrying heavy cargo in the rear of the vehicle , which can elevate the front of the vehicle and change sensor angles.
• To keep you centered in the lane, the vehicle must be able to detect clear road markings; if the markings are clear, the green indicator light in your digital cockpit will include green lanes.
• Designed to detect vehicles that are moving in the same direction of travel; does not react to oncoming or intersecting vehicles .
• System may not keep the vehicle in the lane in the following conditions:
• Poor weather conditions.
• Unclear lane markings.
• Driving below 35 miles per hour.
• Driving on a narrow curve.
• You must be driving above a minimum speed to activate the system. For some models the minimum speed is 15 mph; for others, it is 20 mph.
• Only reacts to objects within the sensor’s line of sight; some vehicles such are not detected until they are within the sensor’s line of sight.
• Once activated, system only operates between 0 and 95 mph.
• The following situations can lead to unwanted braking:
• Damage to or misalignment of the sensor or sensor mounting. 
• Sensor blockage, which can be caused by ice/snow buildup, dirt, mud or leaves. 
• Towing heavy trailers or carrying heavy cargo in the rear of the vehicle , which can elevate the front of the vehicle and change sensor angles. 
• Curvature in the road.

Find answers about driver assistance

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All level 2 driver assistance technologies are not created equal...

More than half of new cars can be equipped with a semi-autonomous driver assistance system.

Ford’s bluecruise beats out gm’s supercruise in every category except “unresponsive driver”., hyundai/kia’s highway driving assist doesn’t make it to the top 10..

Consumer Reports has just published its test of twelve of the most advanced driver assistance systems currently on the market, and the results are interesting to analyze.

Alongside the move towards electrification, the automotive industry is seeing another technological push with the goal of achieving totally self-driving cars in the near future.

As of now, no vehicle sold in North America is capable of driving completely on its own without driver supervision, but this could be coming quite soon with the first Level 3 systems having been cleared for use on public roads in the last few months.

Nevertheless, level 2 systems have become more and more capable and more than 50% of all new cars sold in the US and Canada can be ordered with such a system.

Typical driver assistance technologies combine adaptive cruise control (ACC) and lane-centring assist (LCA) to keep the vehicle in the center of its lane and at a safe distance from other road users with minimal input from the driver.

Here is a list of the 10 best according to 5 criteria that were tested by Consumer Reports:

1. Ford BlueCruise / Lincoln ActiveGlide

Beating out GM’s SuperCruise, Ford’s driver assistance technology claimed 84 points out of a possible 100 by being the best in two of the five categories and second in all of the others.

This is because the Ford system uses a driver monitoring camera that makes sure the driver is paying attention to the road ahead, thus making its operation safer than systems that only require pressure on the steering wheel. Also increasing safety is the fact that this feature prompts the driver to put their hands back on the steering wheel before tricky situations such as sharp curves and merging traffic. In addition, BlueCruise provided smooth steering inputs and kept the car in the center of its lane even on curves. Furthermore, testers liked that this technology makes it very clear to the driver when it is activated and when it is safe to use by incorporating geofencing measures.

Where Ford loses some points is in the “unresponsive driver” category because the system will only slow the vehicle to 6 mph (10 km/h) and keep driving in its lane indefinitely, without activating the hazard lights or calling for help, if the driver becomes unresponsive by falling asleep or suffering from a medical emergency.

2. General Motors SuperCruise

The SuperCruise system found in some Chevrolet, GMC, and Cadillac vehicles is similar to Ford’s BlueCruise in many ways, such as its geofencing and its driver monitoring technology, but it loses to its rival by being slightly less competent in every category except “unresponsive driver”.

Indeed, GM ’s SuperCruise uses its driver monitoring camera to allow continued operation in traffic even when the vehicle stops for over 30 seconds as long as the driver is looking at the road, but its lane-centring capability was found to be less polished than in the Ford system. In the “keeping the driver engaged” category, SuperCruise gets a lower grade simply because it doesn’t allow for collaborative steering (when the driver wants to avoid a pothole or give more space to a cyclist), instead turning off as soon as a driver input is detected. In addition, this system was found to be one of the most confusing except for its large green indicator on the steering wheel that lets the driver know the system is active.

Where GM scores some points over Ford is in the “unresponsive driver” category, however, since SuperCruise is capable of stopping the vehicle in its lane, activating the hazard lights and calling for medical assistance if the driver doesn’t respond to its prompts.

3. Mercedes-Benz Driver Assistance

The Mercedes system entered third place despite obtaining a perfect score for its capabilities due to a number of deficiencies, especially not making it clear when it is safe to use.

Indeed, testers found the Mercedes technology to be the best at keeping the vehicle centred with smooth steering movements while also having well-tuned following distance settings that allow the vehicle to remain at a comfortable distance from the vehicle in front while not leaving so much space that other drivers feel entitled to cut in. Drivers can also choose the force with which the vehicle brakes and accelerates. In addition, this system permits collaborative steering and the car’s displays give a clear indication of the system’s status at all times.

However, Driver Assistance gets knocked for having a driver monitoring camera that can be switched off and for continuing to operate even when the driver is found to be inattentive. Furthermore, the vehicle can drive for 30 seconds before an audible warning is issued if the driver is not paying attention. Also, its settings can be more confusing than other systems and the automaker makes it more difficult to know when Driver Assistance can be safely used.

In the case of an unresponsive driver, however, the Mercedes-Benz system performed just as well as SuperCruise.

4. BMW Driving Assistance Professional

Coming in only three points behind Mercedes’ system, BMW’s Driving Assistance Professional takes fourth place due to its strong capabilities and its slightly confusing layout.

Indeed, the BMW system earned 9/10 for its capabilities because of its driver monitoring camera that allows it to keep working even in a traffic jam, just like SuperCruise. In addition, its ability to perform collaborative steering and its clear displays placed it higher in the ranking.

Holding it back however, were its average ease of use and management of an unresponsive driver, as well as its ability to communicate when it is safe to use, which earned only 3 points.

5. Toyota Safety Sense 3.0 / Lexus Safety System + 3.0

Despite scoring 9 out of 10 for its capabilities, this system only managed to get 65% overall due to its difficulty in letting the driver know when it is safe to use and its lax approach to monitoring the driver’s attention.

In terms of performance, this technology compares with Mercedes’s Driver Assistance by keeping the right following distance to discourage other drivers from jumping in front while leaving a large enough gap to be safe.

On the other hand, its ability to function when only the center lane marking is detected can lead drivers to use this system in unsafe situations. Indeed, testers noticed that in these cases, Toyota and Lexus’ system tries to determine where the center of the lane should be but often ends up driving too close to the unpaved shoulder. The driver monitoring function can also be easily defeated by keeping a hand on the wheel without looking at the road.

6. Volkswagen Travel Assist / Audi Adaptive Cruise Assist

Scoring 62%, this system places behind Toyota and Lexus due to its slightly lower capabilities and ease of use, despite being slightly better at monitoring the driver and communicating when it is safe to use.

The Volkswagen and Audi system didn’t stand out enough in any category to receive either positive or negative comments from the testers, but it scored 8/10 for capabilities while only receiving 3/10 in the “clear when safe to use” category.

7. Tesla Autopilot

Considering Tesla was one of the first to introduce an advanced driver assistance system, it is surprising to see its Autopilot technology being ranked so low.

Scoring 61%, this system stood out for its smooth inputs and its ability to keep the vehicle centred on curves, but also due to its ability to work in unsafe situations. Similarly to the Toyota / Lexus technology, Autopilot will try to find the center of a lane when only the median line is detected, which causes it to wander toward the edge of the road. In addition, Tesla does a poor job of making sure the driver pays attention by only monitoring pressure on the steering wheel and allowing the vehicle to restart after coming to a stop for an indefinite period of time without any driver input. Just like the Mercedes system, the first audible warning given to an inattentive driver is heard close to 30 seconds after their hand left the steering wheel, which means that the car could have covered half a mile at highway speeds while the driver is not looking at the road.

8. Rivian Highway Assist

Rivian ’s driver assistance technology placed behind Tesla’s Autopilot with 59% despite being safer and easier to use as well as managing an unresponsive driver better, due to its lower overall capabilities.

Testers didn’t have much to say about this system, except that it clearly displays its status to the driver and its geofencing helps make sure it is used only in safe environments such as divided highways.

However, complaints included the inability to allow collaborative steering and the lack of camera-based driver monitoring which allows more inattention than ideal.

9. Nissan / Infiniti ProPILOT Assist

The ProPILOT Assist system used in Nissan and Infiniti vehicles is one of the most disappointing ones that were tested this time, mainly due to a lack of effective driver monitoring.

In addition, testers found the system’s one-touch operation to be confusing and not as easy to use as it would seem since drivers have to navigate menus in the center screen to change some of its settings.

9. Honda Sensing / Acura AcuraWatch

Scoring 58%, Honda and Acura’s technology obtains the same score as Nissan and Infiniti’s despite having different strengths and weaknesses.

For example, Honda ’s technology proves more capable and easier to use due to its separate controls for adaptive cruise control and lane centring assist that lets the driver easily switch the system’s mode of operation.

However, the way in which this system deals with an unresponsive driver is concerning. Indeed, Honda Sensing and AcuraWatch will simply deactivate if the driver takes too long to touch the steering wheel, without stopping the vehicle or activating the hazard lights. This means that a driver suffering a medical emergency would likely run off the road or smash into another vehicle.

10. Volvo / Polestar Pilot Assist

Earning only 53%, Volvo and Polestar’s Pilot Assist system rounds out the top ten and is only the second worse system out of the 12 tested in this round.

This is because it is among the least capable and it scores the lowest in the “clear when safe to use” category. This poor result is due to the system regularly and seemingly randomly switching to stand-by mode without warning the driver. In this mode, the adaptive cruise control remains active but the vehicle won’t take control over the steering system, which could lead to an accident if the driver hasn’t noticed this partial deactivation.

To be fair, this problem could be fixed with the addition of a driver-facing camera, which will be done in the upcoming Volvo EX90 and the Polestar 3.

The worst system by far tested by Consumer Reports this time around is Kia, Hyundai, and Genesis’ Highway Driving Assist, which only scored 47% overall.

Complaints included an inability to keep the vehicle inside the lane on some curves and its ping-pong action on some straightaways, and its response to an inattentive driver, which is the same as the Honda system, meaning it simply turns off without making sure the driver will be safe.

This technology did come first in terms of ease of use due to its separate controls for each function, at least.

Source: Consumer Reports

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VW ID: The Difference Between ACC and Travel Assist (Is There One?)

In the current age, when we’re buying a new car, we tend to focus a lot of our attention on features and packages. When we were all buying internal combustion engine (ICE) cars, besides digital and technology features, we also took engine and mechanical features into account: cylinders, displacement, horsepower, torque, miles per gallon, etc. There’s been a shift, however, as we move toward electric cars. 

With electric cars, we do care about range and battery capacity of course, but we are more fascinated by the software and digitally-driven features that dominate how the car works. Electric cars run so much more dependently on digital algorithms rather than mechanical power, and so what’s really exciting about them is what they can offer us on that front. 

The VW ID.3 and VW ID.4 are part of a growing family of electric cars from Volkswagen. They also bring a lot of interesting technology to bear , including their much lauded Adaptive Cruise Control (ACC) system, and Travel Assist features.

The trouble with these 2 features, however, is that many people have trouble telling the difference between them? Are they just 2 names for the same feature? Is there a real difference? Is one for the ID.3 and the other for the ID.4?

In today’s blog, we want to answer these core questions and others.

ACC and Travel Assist – Two Features Explained

First of all, let’s deal with one important part of the core questions, which is that ACC and Travel Assist are two distinct things and are not simply the same thing renamed or repackaged. They are, however, closely related to one another , which is why there is some confusion about them in the first place.

Adaptive Cruise Control (ACC)

This is the older of the two features and is present in both the ID.3 and ID.4 vehicles . ACC is a feature not unique to VW cars, and in other cars might be known by the same or similar name, or something like “dynamic cruise control,” or “advanced cruise control,” and so on.

In essence, ACC is designed to maintain the driver’s speed, but then also adapt the speed according to the traffic conditions ahead. It does this both through braking and acceleration .

Early versions of ACC are limited to these functions, but the latest versions have also been augmented with a radar sensor , a camera and navigation data to help manage how it works according to local speed limits. The navigation data helps the car to calculate any required speed reductions required before hitting bends, roundabouts and intersections.

For clarity’s sake, we should say that ACC is by no means an autonomous driving system. The best way to think of ACC is as a much more advanced and updated version of cruise control that many cars have had for the past few decades.

Travel Assist

Now we come onto the Travel Assist feature. If ACC is an evolution of cruise control, then Travel Assist is a further evolution of ACC . More accurately, it’s a broadening of the scope of ACC to include and combine other features into a new package.

VW explains Travel Assist (also sometimes called Assistance Pack Plus) like a larger package of technology that now includes ACC. Another useful element combined into the package is lane keeping assist.

So what can Travel Assist do, exactly? The first thing to note here is that among the many functions of Travel Assist is the ACC system and its related functions. This is why people have been confused, because all Travel Assist systems include ACC, but not all VW cars with ACC have the wider Travel Assist package .

Travel Assist’s functions include (besides ACC), greater autonomous control of the accelerator, brake and steering, especially when driver inactivity is detected and the car predicts an emergency situation is coming. It’s activated by a button mounted on the steering wheel of your ID.3 or ID.4, symbolized by a car in lane with a speedometer next to it; the bottom-right button of the left-hand control cluster on the steering wheel.

When active, and assuming that the car’s sensors know and can identify the road that the car is on, that same symbol on the button will appear on the dash display as a green light. If the driver at any point applies the hydraulic brake, Travel Assist is automatically deactivated. To remain active, it requires that the driver’s hands remain on the wheel at all times.

What is “Emergency Assist”

Within the Travel Assist package you have ACC, the lane-keeping feature, and also Emergency Assist. This activates when the car detects no driver input — e.g. hands not on wheel — and a hazard perceived in the road ahead. Alternatively, if the driver is to remove their hands from the wheel, the car will first run for a few minutes without any problems .

It will then prompt the driver to return their hands to the wheel with a message on the dash display. If the driver fails to respond, an audible warning is activated.

If the driver fails to respond to the audible warning, then the car automatically enters Emergency Assist mode and will begin to slow the car down. It can even bring the car gradually to a safe and complete halt and activate the hazard lights. Imagine a scenario, for example, where  a driver had a seizure or a heart attack and was left incapacitated.

The idea is that their car would be able to stop itself while also avoiding other cars around it, maintaining safe distances and speeds until that emergency mode kicked in .

ACC Vs. Travel Assist

So, now you can see that while both ACC and Travel Assist are clearly related, they bring distinct things to the table, with arguably the latter doing more for drivers and passengers, but both clearly being useful.

Surely, then, most people are clamoring to get their hands on the Travel Assist Package to upgrade their existing ACC system? It’s at this point where things start to get a bit complicated. Well, for those in the US market it’s actually quite simple. Travel Assist is a standard feature now on US models of the ID.4, but it’s the European market where things get harder . 

In the UK, for instance, the ID.3 and ID.4 models all have ACC as a standard feature, but the Travel Assist features are only available on the Max trims and higher for both models. The new ID.5 SUV in the UK does have Travel Assist features as standard, as well as ACC.

What’s interesting is that there is even debate about how necessary Travel Assist is. As it happens, not everyone is clamoring to get their hands on it, with many arguing that ACC on its own is more than sufficient.

The ACC features a stop and go technology which makes heavy-traffic commutes much less tiring, and the ACC is apparently able to bring the car to a complete stop if needed .

The main difference then for drivers is whether or not they want the assistance with lane keeping, steering and the emergency features. For many, it seems that these are overkill and not worth the extra money. Drivers in the US, however, it seems don’t really have to worry since it all comes as one single package.

Can I Get Travel Assist as an OTA Update?

Finally, there is a question for those with older ID models that only have ACC, and that is whether or not it’s possible to upgrade to get Travel Assist simply with an OTA update . This is similar to Tesla offering owners of its older models the ability to upgrade from standard Autopilot to the Full Self-Driving (FSD) package for a fee.

The reason that worked for Tesla is that it didn’t require the addition of any other hardware. As long as the main operating system was updated to the latest version, then it was possible to upgrade many vehicles with Autopilot without any problem.

There is a question mark over whether or not the VW ID models would be able to receive Travel Assist because of some potentially missing hardware, namely the hardware for the side assist features that help with lane keeping and steering assistance.

If that’s the case, then no OTA is possible, but if it turns out existing hardware is sufficient, then it’s certainly something VW could offer.

Related Reading: Do Any VW ID Cars Have Ventilated Seats?

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Latest Technology from VW Group: How Do Travel Assist and Adaptive Lane Assist Work?

New technology is one of the most exciting parts of new automotive development. As new cars roll off the production line each model year, many of us wait eagerly for OEMs to tell us all about the brand-new technology that will be featured in the new models. Since most of us don’t have the privilege of attending auto shows in Geneva, Frankfurt, New York, and Beijing (among others), then we often miss the latest announcements from these companies as they happen. Volkswagen is one of the largest OEMs and thus showcases much of its latest technologies when unveiling its newest models. Two of their recent developments include Travel Assist and Adaptive Lane Assist. In today’s blog, we’ll be taking a closer look at each, how it works and what benefit they bring to drivers.

/ Travel Assist – What Is It and How Does It Work?

When thinking about both Travel Assist and Adaptive Lane Assist, it’s not quite right to think of them as totally separate or independent features. In fact, the Adaptive Lane Assist features is one of the key features that makes up Travel Assist, among others. So, in this section we’ll take a look at the parts of Travel Assist that don’t include the Lane Assist elements. We’ll cover those in the next section.

What is Travel Assist?

In short, Travel Assist is a package of features that is similar to Ford’s BlueCruise and GM’s Ultra Cruise technology. It chiefly combines both adaptive cruise control and lane assist features, as well as what VW calls “Emergency Assist” to allow the car to control itself while out on the road. When it is active, Travel Assist is able to independently control the vehicle’s accelerator, brake and steering. The system will keep the car in lane (more further below), while also actively maintaining safe distances between the car and other vehicles on the road. To activate this system, the driver first needs to ensure that adaptive cruise control has been activated, and be travelling at a speed greater than 20-mph. Once these 2 conditions have been satisfied, they can press the Travel Assist button mounted on the steering wheel to activate the feature. To confirm that the system is active, drivers need only look for a green symbol appearing on the dash to indicate that the vehicle recognises the current road and is able to operate with some autonomy. If the driver wants to deactivate the system, they need only push the button or press on the brake pedal. They can then reactivate by accelerating to their desired speed and pressing the Travel Assist button once more.

What is Emergency Assist?

Another key part of Travel Assist is known as Emergency Assist. While Travel Assist is a very smart feature that can help maintain lane position and relative distance from other vehicles on the road, it is by no means a fully autonomous driving system. Therefore, it’s critical that drivers keep their hands on the steering wheel at all times while using it. Emergency Assist is the failsafe mechanism that first helps remind drivers to keep their hands on the steering wheel. If it detects that the driver’s hands are not on the wheel for more than a few seconds, it will display a message on the dash reminding the driver to take the wheel again. After a few more seconds, this becomes an audible warning and the dash message turns red. At this point, with no driver input detected, Emergency Assist kicks in, and starts to slow the car down while at the same time keeping it in lane. If there is still no driver input, the system will continue to work until the car is safely brought to a stop, and it will also activate the hazard lights. The idea here is to prevent the car from losing control and veering off the road or into other vehicles in the event that a driver becomes unconscious — either through fatigue, illness, or something else.

/ Adaptive Lane Assist – What Is It and How Does It Work?

VW’s Adaptive Lane Assist technology is a key constituent part of the Travel Assist system. Lane-centering technology is not brand new, but it being used in concert as part of these new advanced driver assistance systems is a relatively new thing. In its more basic form, lane centering technology was designed to use the car’s own cameras and sensors to detect when a driver was starting to veer from their chosen lane. It would then broadcast audio-visual warnings to the driver, but would take no corrective action. Later, the car was able to keep itself within the lane by having some automatic control over steering. Adaptive Lane Assist uses a camera mounted above the dashboard to monitor the road and lanes to provide the recognition of certain roads that allows Travel Assist to Work. As we mentioned above, not all roads are recognised by the system and thus Adaptive Lane Assist and Travel Assist can’t be used on all roads. This is indicated by the green marker on the dash, which is green when the system recognises the road, but will be yellow where it does not. When the system is red, only the cruise control elements will work, and not the Adaptive Lane Assist.

How Does It Work?

Lane Keeping Assist is an interesting technology that raises some questions from new users. One question is how does it work when you want to change lanes? It’s surely a good technology to keep active, but when you need to change lanes, as you might well do on a motorway, how does it work? The system is designed to intervene as and when you get too close to the lane lines, at which point it will redirect the car back toward the lane centre. However, if you use your indicators — as you always should when changing lanes — then the system will allow you to change lanes as normal. So, one of the added benefits of the Adaptive Lane Assist, on top of preventing any loss of control, is that it encourages drivers to use the correct procedures when manoeuvring in the road.

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Semi-automated driving assistance Travel Assist with swarm data

Keeps you in your lane. And others at a distance.

With the optional Travel Assist, you have an extremely useful driving assistance system on board. It can keep your vehicle in its lane, keep its distance from the vehicle in front and maintain your pre-defined speed. Among other things, it uses the adaptive lane guidance system for this. This system actively keeps the vehicle in the middle of its lane. Travel Assist adapts to your driving style and can drive further on the left or right in the lane instead of in the centre. In addition, Travel Assist also actively provides support on request when changing lanes on the motorway. If swarm data is available, Travel Assist can use just one identified road lane marking to keep the vehicle in lane. (More information about Travel Assist with swarm data) Travel Assist also comes with predictive cruise control and a cornering assist function. Here, the vehicle speed can be adapted to applicable speed limits and the course of the road (bends, roundabouts, etc.).

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Travel Assist with swarm data Duration: 00:01:40 · Video Key: V2022NR0120 · Rights: Use for editorial purposes free of charge

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The specified fuel consumption and emission data does not refer to a single vehicle and is not part of the offer but is only intended for comparison between different types of vehicles. Additional equipment and accessories (additional components, tyre formats, etc.) can alter relevant vehicle parameters such as weight, rolling resistance and aerodynamics, affecting the vehicle's fuel consumption, power consumption, CO 2 emissions and driving performance values in addition to weather and traffic conditions and individual driving behavior.

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Digital travel assistants: an innovative service for car rental companies

• November 1, 2022

A number of changes occurred in the travel and car rental industry over the last decade. Growing environmental awareness and technological advances have been the main factors triggering this transformation .

Out of all technological innovations, digital travel assistants are one of the most interesting for both companies and their customers. These smart devices are playing an important role in improving the travel experience of car renters and, at the same time, in providing a valuable investment for car rental companies.

What is a digital travel assistant for car rentals?

A digital travel assistant is a customized smartphone with free calls and connectivity, tour guides, audio guides and travel maps for a richer and more personalized rental experience.

This additional feature has been introduced nationwide in Italy in 2018 to offer an ancillary service to travellers, mainly to overseas visitors planning to spend their holidays outside their own country. In 2019, this service consolidated its footprint as a result of its adoption by leading international brands . The impact of the pandemic on international tourism has not restricted the spread of this ancillary, which has increased its distribution thanks to other major car rental companies .

What kind of services does a digital travel assistant offer to car rental customers?

The digital travel assistant offers countless functions . It is delivered upon car pick-up and usually provides Internet connection at no extra charge, with free international calls, unlimited data traffic and a secure Wi-Fi hotspot.

The rental experience becomes even more immersive thanks to tour guides, audio guides and travel maps, providing information on historical monuments along the route and suggestions on gastronomic tastings and the best places to stop and admire the breathtaking views.

In addition, a number of useful travel tools such as a translator, currency exchange, emergency numbers and parking facilities will be available, as well as the possibility of purchasing tickets for museums, events and attractions.

The digital travel assistant is easy to use and secure: at the end of the rental period, when the device is returned, it undergoes an automatic data cleaning process activated by the car rental company’ staff at the drop-off point, so personal data is completely removed and privacy is guaranteed.

What advantages does a digital travel assistant offer to car rental companies?

The digital travel assistant mainly contributes to increasing the profits of the car rental company, because it is hired over the counter as an innovative ancillary service. In addition, the device is able to improve the rental experience and thus positively affect customer satisfaction.

By using suitable features, the digital travel assistant also collects customer feedback to optimize the service and keeps in constant touch with travelers with customisable push notifications.

How can the digital travel assistant be a great investment for car rental companies?

The over-the-counter rental of a digital travel assistant as an ancillary service enables a high return on investment in a short time, as witnessed by important use cases of leading brands that have adopted the solution. Data below illustrates two real-world use cases in Italy involving two of the most important international car rental companies operating in the country.

50+ rental locations, 10 months.

Results: 3.8k devices rented , 26k total days of rental.

20+ rental locations , 4 months.

Results: 1.6k devices rented , 11k total days of rental.

How to adopt a digital travel assistant in my car rental company?

Suppliers of digital travel assistants are quite limited, as we are talking about a specific technology with high quality standards.

More details on the features and capabilities of a digital travel assistant can be found in specific information material .

In addition, you can also arrange real product demonstration sessions with dedicated sales teams.

If you have a car rental company, start using a digital travel assistant now as an extra service for your customers. Get a quick and significant ROI by taking advantage of simple and intuitive technological innovation!

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What does a Travel Assistant do?

Published November 15, 2022 4 min read

A travel assistant is responsible for helping to plan and coordinate travel for individuals or groups. This may involve booking flights, hotels, and other transportation, as well as making sure all necessary documents are in order. The travel assistant may also be responsible for providing guidance and assistance during the trip itself.

Travel Assistant job duties include:

• Assist with planning and booking travel arrangements for staff and clients
• Arrange ground transportation, accommodation, and meeting space for traveling staff and clients
• Manage travel itineraries and schedules
• Keep track of passport and visa requirements for international travel
• Process travel expense reports
• Monitor changes in travel policies and procedures
• Research new destinations and travel options
• Stay up-to-date on current events affecting travel plans
• Provide customer service support to travelers

Travel Assistant Job Requirements

A travel assistant typically needs a high school diploma, although some employers may prefer candidates with postsecondary education, and most require certification from a professional organization such as the American Society of Travel Agents. Many travel assistants have several years of experience working in the industry.

Travel Assistant Skills

• Time management
• Organizational skills
• Communication skills
• Research skills
• Writing skills
• Editing skills
• Proofreading skills
• Scheduling skills
• Budgeting skills
• Negotiation skills
• Interpersonal skills

Related : Top Travel Assistant Skills: Definition and Examples

How to become a Travel Assistant

A travel assistant is a professional who helps to make travel arrangements for individuals or groups. They typically work in the travel industry, and their job is to help customers plan and book their travel itineraries. In order to become a travel assistant, there are a few things you will need to do.

First, it is important that you have excellent customer service skills. This is because you will be working closely with customers and helping them to plan their travel. It is important that you are able to understand their needs and requirements, and then provide them with the best possible options. Excellent customer service skills will also be beneficial when it comes to dealing with any problems or queries that customers may have.

Second, you should have good organizational skills. This is because you will need to be able to keep track of all the different elements of each customer’s travel itinerary. You will need to be able to coordinate flights, accommodation, transfers, activities, and more. Good organizational skills will also be helpful when it comes to keeping track of your own work schedule and deadlines.

Third, it is important that you have good knowledge of the different destinations that your customers may want to visit. This is because you will need to be able to advise them on the best places to go and what sights they should see. It is also important that you have good knowledge of the different transport options available in each destination, as this will help your customers to get around easily.

Finally, it is important that you are able to use different computer software programs. This is because you will often need to use these programs in order to book flights and accommodation for your customers. It is also important that you are familiar with how to use social media platforms such as Facebook and Twitter, as this can be a great way to promote your services and attract new customers.

Related : Travel Assistant Resume Example

Related : Travel Assistant Interview Questions (With Example Answers)

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Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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Sign Up For This Type Of Service To Make Your Road Trip Less Stressful

T hey say that if you fail to plan, then you plan to fail. This statement holds merit in many situations, including road trips. While it's no secret that road trips are typically cheaper  and more flexible than air travel, the key to a successful one is planning for contingencies in case your vehicle decides to sputter and break down in an unfamiliar area .

Director of Automotive Engineering at the American Automobile Association (AAA) Greg Brannon once said in a press release that before you embark on any lengthy trip, it's worth having your car inspected: "Drivers may skip taking their car in for an inspection, hoping to avoid an expensive repair bill. But, when you factor in the cost of an interrupted trip, having a vehicle inspected and proactively repaired will cost much less in the long run." 

Both new and old cars are susceptible to breaking down: "All vehicles -- even the newest ones -- are prone to typical roadside headaches like dead batteries, flat tires and misplaced keys, but vehicles 10 years and older are four times more likely to encounter a problem serious enough to require a tow to a repair facility," Brannon said.

Aside from having your vehicle inspected, there's another related precaution you should take for your next road trip: getting roadside assistance.

Read more: Your Guide To Renting A Car For The First Time

Roadside Assistance Can Give You Peace Of Mind

Roadside assistance can help you get out of a pickle whenever, wherever. Whether you have a flat tire, run out of gas, or accidentally lock yourself out, roadside assistance offers help. How it usually works is you call your provider to describe your situation, and a dispatcher will assign a service person to head to your location. The average wait time for AAA is under half an hour, but it can take longer depending on where you are. And in case your vehicle requires substantial repairs, the service person may need to tow it to the nearest auto shop for further assessment.

It's wise to secure roadside assistance coverage when you go on a lengthy road trip so you can have a backup in case you find yourself in a sticky situation. The good news is that plans are not on the expensive side -- basic auto-club plans start at $70 a year. You may also contact your car insurer to check if they offer add-ons for roadside rescue so you won't have to get a plan directly with an auto club. There are even credit cards that offer roadside assistance benefits, including Chase Sapphire Preferred and Capital One Venture Rewards.

If you opt for a separate plan, companies like AAA, Better World Club, and Good Sam offer various options. Usually, basic coverage includes towing, tire installation, lockout assistance, and battery jumpstarts.

Road Trip Travel Insurance Can Be Another Layer Of Safety

If you have extra money to spare and want additional protection and security, it may also be worth getting travel insurance for your trip , especially if you're driving hundreds of miles away from home or engaging in high-octane activities like rock climbing. It can also help if you're renting a car or staying in hotels that don't offer refunds.

Travel insurance for road trips works just like any standard insurance in that it gets you out of a bind when you're dealing with unforeseen circumstances. For instance, it can cover nonrefundable spending on rental cars, hotels, and vacation rentals and reimburse you for trip cancelations and interruptions. It can even help you out with medical-related emergencies. "Travel medical coverage with travel insurance can be zero-dollar deductible, so there's no out-of-pocket expense at all," Damian Tysdal, founder of the travel insurance site CoverTrip.com, told Forbes .

Before you go ahead and buy a policy, it's important to check with your car insurance first to see what it covers during road trips. You don't want to pay for something you already have! 

Read the original article on Explore .

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Car Insurance for Vintage and Classic Cars: Tips and Considerations

Understanding the Types of Old Cars

1. classic cars, 2. antique cars , 3. vintage cars , the importance of vintage and classic car insurance, 1. protection against financial loss , 2. preserving the value, 3. peace of mind , factors influencing car insurance premiums, 1. age of the car , 2. current valuation of your car , 3. future cost of repairs , 4. distance covered, car insurance tips for vintage and classic cars, 1. understand the coverage , 2. consider agreed value coverage , 3. check for mileage restrictions , maintaining your vintage or classic car, 1. regular servicing , 2. use genuine parts , 3. store properly , 4. drive periodically , 5. keep detailed records.

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Amazon’s secret Prime Day deals: Save on credit cards, subscriptions, travel and more

Amazon's Prime Day deals are plentiful, but the discounts don’t stop there. The retailer is also offering a handful of Prime member -exclusive promotions, including free gift cards or savings on travel bookings. However, these promos aren’t front and center on the retailer’s site, so you may not know about them yet.

Below are some of the best Prime Day credit card, subscription, food and travel deals worth taking advantage of , plus how to save through Buy with Prime. Make sure you note when the deals end so you don’t miss out on them. We’ll continue updating you about these Prime Day deals and more during Amazon’s mega sale, which live now through on Jul. 17.

SKIP AHEAD Buy with Prime deals | Buy with Prime home, kitchen and tech deals | Buy with Prime beauty, wellness and hobbies deals | Best Prime Day credit card deals | Best Prime Day subscription and travel deals | Best Prime Day food and grocery deals

select When will Prime Day be this year? Here’s everything we know so far

Buy with prime deals.

Beyond Amazon's exclusive sales and invite-only deals , Prime members can access even more discounts when they Buy with Prime directly through participating brands’ websites. Buy with Prime partners include Bearaby , Pizza Pack , Carbone Fine Food and The Woobles . Here’s how to take advantage of these exclusive deals:

• Browse Buy with Prime deals here . When you find one you want to purchase, click on it to visit the product page on the brand’s site.
• On the product page, scroll down to the blue button that says “Buy with Prime.” You’ll either be prompted to sign into your Amazon Prime account or get automatically logged in.
• Select a payment method and address saved in your Prime account, then complete the checkout process.
•  Since you’re buying through Amazon Prime, you’ll get free, fast shipping on your order. You can track it through Amazon’s app or website.

The best Buy with Prime deals: Home, kitchen and tech

Home, kitchen and tech deals.

Pizza Pack Single

Contour Swan Full Body Pillow

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Baby Brezza One Step Baby Bottle Sterilizer and Dryer Advanced

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Truff Variety Pack

JBuds Air Pro ANC

Nixplay 10.1” HD Touch Screen Wi-Fi Digital Frame

The best buy with prime deals: beauty, wellness and hobbies, beauty, wellness and hobbies deals.

SiO Beauty Super LipLift

Roe Beauty Stretch Mark Cream

Roe Wellness

Lifepro RejuvaWrap Infrared Sauna Blanket

iHealth Nexus Wireless Body Composition Scale

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PureSleep Snoring Mouthpiece

The Woobles Narwhal Crochet Kit

The Woobles

Best Prime Day credit card deals

• Prime Visa credit card : Prime members can get a $200 Amazon gift card upon approval for a Prime Visa credit card through Jul. 24.
• Prime Store card : Prime members can get a $80 Amazon gift card upon approval for a Prime Store Card through Jul. 17.
• Prime Card Bonus : Amazon cardmembers with Prime memberships can earn 10% back or more on Prime card exclusive deals from brands like Bissell , Dyson , Shark and Sony .

Best Prime Day subscription and travel deals

• Amazon Music Unlimited : Prime members who haven’t tried Amazon Music Unlimited yet can sign up for five months free.
• Kindle Unlimited : Eligible Prime members can get three months of Kindle Unlimited for free through Jul. 17.
• Audible Premium Plus : Prime members can get their first three months of Audible Premium Plus for free.
• Amazon Travel Deals : Prime members can save on travel experiences by booking through the Amazon Travel Deals Page. For example, you can get up to 40% off select sailings with Carnival Cruise Line and 30% off Avis rentals, plus 10% back in an Amazon gift card.

Best Prime Day food and grocery deals

• Amazon Fresh : Prime members can get coupons for $15 off a $75+ total purchase when shopping at Amazon Fresh’s physical stores.
• Amazon grocery subscription : Prime members and those with a registered EBT card who haven’t signed up yet can get three free months of Amazon’s new grocery subscription program. 

Why trust NBC Select?

I’m an associate updates editor for NBC Select who has covered deals and sales for five years. To round up the best Prime Day deals on credit cards, travel, subscriptions and more, I researched promotions exclusive to Prime members on Amazon’s website.

Catch up on NBC Select’s in-depth coverage of personal finance , tech and tools , wellness and more, and follow us on Facebook , Instagram , Twitter and TikTok to stay up to date.

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• Russian towns of the Golden Ring (Sergiev Posad, Suzdal, Vladimir); Trips out of Moscow
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We are officially endorsed by Moscow Government to guide in most iconic tourist attractions of Russia’s capital such as Red Square, St. Basil’s Cathedral, museums of the Moscow Kremlin, the Tretyakov Art Gallery, etc.

We love our city and are ready to share with you our in-depth knowledge of Moscow, this old but very dynamic and amazing city. We will be glad to provide context and fun in equal measure opening up your eyes to Russian history, culture and art.

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55 Prime Day Travel Deals Left To Shop: Save On Tumi, Apple And More

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Vacationers and frequent fliers, rejoice: Amazon Prime Day may be over, but steep discounts on travel must-haves are still up for grabs. That means you can score major post-Prime Day travel deals from brands we trust, like $225 off Tumi’s Expandable Carry-On , $100 off Samsonite’s expandable Freeform Hardside and 24% off an Apple AirTag four-pack . Plus, Amazon is partnering with brands like Viator and Avis to offer deals like up to 30% off car rentals and discounts on international experiences like guided tours.

Leftover Prime Day travel deals: Save up to 60% on luggage, bags, organizers and more.

If you’re specifically in the market for a new carry-on or a whole set, check out our roundup of the best Prime Day luggage deals for extended Prime Day discounts. Below, find the best leftover Prime Day travel deals you can still snag while they last. (Afterward, see our guide to worthwhile Amazon Prime Day deals still available, according to our expert shopping editors.)

Helix Vs. Saatva Mattress Comparison: Find Out Which Luxe Bed Is Best

How to soften linen sheets in five simple steps, best extended prime day travel deals at a glance.

• Samsonite Freeform Expandable 2-Piece Luggage Set : Now $360, Was $480 (25% Off)
• Tumi 19 Degree International Expandable Carry-On : Now $525, Was $750 (30% Off)
• SwissGear Wanderlust Pro Expandable 3-Piece Set : Now $278, Was $545 (49% Off)
• Travelpro Maxlite Air 25-Inch Checked Hardside Suitcase : Now $187, Was $220 (15% Off)
• Matein Extra Large Carry-On Backpack : Now $30, Was $46 (38% Off)
• Belkin BoostCharge Hybrid Wall Charger : Now $43, Was $60 (29% Off)
• Apple AirTag 4-Pack : Now $75, Was $99 (24% Off)
• Dot&Dot Twist Memory Foam Travel Pillow : Now $25, Was $40 (38% Off)
• Forge TSA-Approved Cable Luggage Locks : Now $25, Was $36 (31% Off)

Best Extended Prime Day Travel Deals: Luggage

Samsonite freeform hardside expandable 2-piece set.

• Samsonite Freeform Hardside Expandable 2-Piece Set : Now $360, Was $480 (25% Off)
• Samsonite Freeform Hardside 28-Inch Expandable : Now $180, Was $280 (36% Off)
• Kenneth Cole Reaction Renegade 20-Inch Carry-On : Now $75, Was $115 (35% Off)

Bagsmart Hardside Expandable Carry-On (Blue)

• Bagsmart Hardside Expandable Carry-On : Now $70, Was $110 (37% Off With Coupon)
• Delsey Paris Helium Aero 29-Inch Checked Hardside Suitcase : Now $132, Was $210 (37% Off)
• Traveler’s Choice Pagosa Hardshell Expandable Spinner Luggage : Now $88, Was $111 (20% Off)
• Kenneth Cole Reaction Renegade 20-Inch Carry-On: Now $75, Was $100 (25% Off)

Best Extended Prime Day Travel Deals: Backpacks And Duffels

Matein extra-large carry-on backpack.

• Matein Extra-Large Carry-On Backpack : Now $30, Was $46 (35% Off)
• Tumi Harrison Nelson Duffel: Now $540, Was $675 (20% Off)
• Travelpro Maxlite 5 Underseat Bag: Now $78, Was 100 (25% Off)
• Adidas Unisex Defender 4 Large Duffel Bag : Now $38, Was $55 (32% Off)
• Samsonite Andante 2-Wheeled Rolling Duffel : Now $44, Was $62 (30% Off)
• Bagsmart 31L Travel Duffle Bag : Now $23, Was $30 (23% Off)
• Yorepek Travel Backpack : Now $25, Was $40 (37% Off)

Best Extended Prime Day Travel Deals: Bags And Cases

Travelon anti-theft classic messenger bag (black).

• Travelon Anti-Theft Classic Messenger Bag : Now $34, Was $80 (57% Off)
• Travelon Anti-Theft Heritage Crossbody Bag : Now $36, Was $60 (40% Off)
• Kipling Women’s City Pack : Now $49, Was $99 (50% Off)
• Bagail 8-Set Packing Cubes : Now $14, Was $25 (42% Off With Coupon)
• Nanit Pro Travel Case : Now $21, Was $30 (30% Off)
• Bagsmart Electronics Organizer Travel Case : Now $14, Was $22 (36% Off)
• Timberland Men’s Canvas Toiletry Bag : Now $14, Was $20 (31% Off)
• Yamiu Travel Shoe Bags Set : Now $14, Was $22 (36% Off)

Best Extended Prime Day Travel Deals: Tech

Apple airpods max (green).

• Apple AirPods Max (Green) : Now $395, Was $550 (28% Off)
• Apple Watch SE (2nd Generation) : Now $169, Was $249 (32% Off)
• Apple AirPods Pro (2nd Generation) : Now $169, Was $249 (32% Off)
• Apple AirTag : Now $24, Was $29 (17% Off)
• Travel Inspira Luggage Scale : Now $10, Was $13 (23% Off)

Anker 3-in-1 Portable iPhone Charger

• Anker 3-in-1 Portable iPhone Charger : Now $32, Was $45 (29% Off)
• Iniu Portable Charger : Now $18, Was $24 (25% Off With Coupon)
• BolaButty Bluetooth Wireless Speaker : Now $23, Was $60 (60% Off With Coupon)
• Jisulife Handheld Mini Fan With Powerbank: Now $14, Was $25 (42% Off)

Best Extended Prime Day Travel Deals: Accessories

Dot&dot twist memory foam travel pillow.

• EverSnug Travel Blanket And Pillow : Now $30, Was $34 (13% Off)
• Travelon WTE Set Of 2 Currency and Passport Organizers : Now $16, Was $27 (31% Off)
• HiLife Portable Steamer : Now $30, Was $40 (25% Off)

Vera Bradley Women's Passport Wallet

• Vera Bradley Passport Wallet : Now $18, Was $26 (29% Off)
• Travelon RFID-Blocking Passport Zip Wallet : Now $21, Was $30 (29% Off)
• Toughergun RFID-Blocking Wallet : Now $12, Was $17.13 (30% Off)
• Melisbrinna Waterproof Passport Holder : Now $14, Was $25 (44% Off)
• Endmak Door Stop Alarm (2-Pack ): Now $14, Was $18 (22% Off)

Best Extended Prime Day Travel Deals: Beauty And Style

Tula skin care the cult classic purifying face cleanser (travel size).

• Tula The Cult Classic Face Cleanser : Now $10, Was $14 (30% Off)
• La Roche-Posay Toleriane Moisturizer (Travel Size) : Now $23, Was $33 (30% Off)
• Sulwhasoo Gentle Cleansing Foam (Travel Size) : Now $8, Was $12 (30% Off)
• Clean Skin Club Clean Towels XL : Now $13, Was $18 (30% Off)

The Gym People Women’s Longline Sports Bra

• The Gym People Women’s Longline Sports Bra : Now $18, Was $27 (32% Off)
• The Gym People Thick High-Waist Yoga Pants : Now $20, Was $30 (33% Off)
• Anrabess Knit Jumpsuit 2-Piece Set : Now $33, Was $56 (39% Off)

Best Extended Prime Day Travel Deals: Experiences

• Avis : Prime members can get up to 30% off car rentals plus a 10% off gift card .
• Viator : Take 20% Off Viator Travel Experiences

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Introduction to the Capital One Travel Portal

Utilizing rewards for bookings, how to use capital one travel, what is the capital one premier collection.

• Cards that are eligible for the travel portal

Capital One Miles Value in the Capital One Travel portal

Capital one travel portal: your guide to booking and rewards.

Affiliate links for the products on this page are from partners that compensate us and terms apply to offers listed (see our advertiser disclosure with our list of partners for more details). However, our opinions are our own. See how we rate credit cards to write unbiased product reviews .

The information for the following product(s) has been collected independently by Business Insider: Capital One Venture X Business Card†, Capital One Spark Miles for Business†, Capital One Spark Miles Select for Business†, Capital One Spark Cash Plus†, Capital One Spark Cash Select for Excellent Credit†, Capital One Spark 1% Classic†, Capital One Walmart Rewards® Mastercard®†, Journey Student Rewards from Capital One†. The details for these products have not been reviewed or provided by the issuer.

The Capital One Travel portal is an online travel platform that allows customers to book flights, hotels, and rental cars. The site provides exclusive travel deals, discounts, and tools to help you save on your next vacation. Select Capital One credit card customers can earn elevated rewards for every purchase made through the portal or redeem them for bookings. It's a great tool that lets you make all your travel reservations in one place and takes the guesswork out of redeeming miles. 

However, Capital One Travel also has several downsides. You're giving up loyalty rewards with those programs by booking hotels and rental cars through Capital One. The Price Freeze function also doesn't work as promised and redeeming Capital One miles for travel bookings may not be the best way to maximize your rewards.

Overview of the Portal

The Capital One Travel Portal offers excellent value for money and flexibility, with various travel options to suit any budget. It also provides a range of rewards, discounts, and tools to help you save on your travels.

With the added convenience of booking flights, hotels, and car rentals all in one place, it is the perfect choice for anyone looking to book their next trip. While some of its features are more gimmicky than others, the fact remains that this portal provides ease and convenience for travelers who don't want to deal with multiple booking platforms and loyalty programs. 

The Capital One Travel portal is a travel booking platform powered by Hopper, an app that helps travelers pick the best times to book and travel at the lowest prices. Capital One Travel offers competitive prices, exclusive discounts, and access to a wide selection of flight, hotel, and rental car options for Capital One cardholders. Customers can use the portal to earn and redeem rewards on travel bookings. 

Additionally, the portal provides helpful tools such as a price calendar to find the cheapest airfares and price drop protection that will refund the fare difference if it drops post-booking. The portal also has a price freeze feature, which allows users to "freeze" a specific airfare for up to $25 or 2,500 miles.

Benefits of Booking Through the Portal

One of the key benefits of using the Capital One Travel portal is that certain types of bookings will earn you higher rewards when you pay with an eligible Capital One credit card. For example, the Capital One Venture X Rewards Credit Card earns 10 miles per dollar on hotels and rental cars and 5 miles per dollar on flights booked through Capital One travel. And with the Capital One Venture Rewards Credit Card , you'll earn 5 miles per dollar on hotels and rental cars booked through the portal.

This works out well for Capital One Venture X Rewards Credit Card cardholders' flight bookings since Capital One lets you enter your frequent flyer number on the booking page. You'll not only earn elevated Capital One miles, but you'll also earn airline miles and elite-qualifying miles through your chosen frequent flyer program. You won't get the same benefits on hotel or rental car bookings, so that's worth weighing into your booking decision.

Above all else, the Capital One Travel portal provides convenient and easy travel booking. You can use it to compare airfare from multiple airlines at once, helping you find the best deal on your next trip. Additionally, you can use your Capital One miles to pay for travel bookings at a rate of 1 cent per mile, or get discounted rates on certain flights or hotel stays. Finally, customers have access to customer service representatives who can answer questions and assist with bookings.

How to Use Capital One Miles

The Capital One Travel portal can be a great way to earn elevated rewards and enjoy extra perks. Booking flights through this portal can make sense since you can double-dip, earning rewards with your credit card and frequent flyer miles from airlines. However, you won't earn hotel points or elite night credits on Capital One bookings, which means you'll miss out on possible elite benefits with major hotel loyalty programs. Depending on how often you travel, this could be a significant downside. 

Transferring Capital One miles to one of the 18 airline or hotel partners can be a much better value proposition. If you redeem your miles for business and first-class travel, you'll usually get more than the 1 cent per mile your rewards are worth through the Capital One Travel portal. For example, a sample of fun, valuable ways to use the Capital One VentureOne welcome bonus of 20,000 miles after spending $500 on purchases within three months from account opening.

However, not all card members want to learn the ins and outs of various loyalty programs to get the most value. Some people want simplicity and the Capital One Travel portal offers just that. If you prefer convenience over value, booking with the Capital One Travel portal is a smart move. But if you're willing to put in the legwork for a high-value redemption, transferring Capital One miles to an airline or hotel program is the best option.

Using the Capital One Travel Portal is straightforward. Simply head to travel.capitalone.com and log into your account. From here, you can select between a flight, hotel, or rental car tab. Enter your destination and travel dates, then browse through the available options.

You can filter results by price, airline, hotel type, and more to find the best deal. Once you've made your selection, you can book directly with Capital One and either pay with your eligible Capital One card or use miles to pay for all or part of your trip. 

Before booking anything, check out the travel offers section underneath the tabs mentioned above. Here, you'll find travel credits in select target markets. If you make a qualifying booking, you'll get a travel credit that's applicable toward future bookings.

How to Book Flights Through the Capital One Travel Portal

You can book flights with both domestic and international airlines through the Capital One travel portal. On the Capital One Travel homepage, select the "Flights" tab and enter the number of travelers, departure city, destination, and travel dates. You can book both one-way and round-trip flights. 

When you select your travel dates, a color-coded calendar will show the cheapest and most expensive travel dates. This is great when your travel dates are flexible and you just want to find the lowest fare.

Choose your outbound and return dates on the calendar and select "done." Next, select the blue "search flights" button to generate your search results. On the results page, you can sort by price, departure time, arrival time, number of stops, and duration. You can also filter results by fare class, stops, airline, time, and price. 

Capital One offers a price predictor tool at the top of the page, recommending whether it's a good time to book a particular price. You'll also get the option to freeze a specific price and book it later, though this feature isn't reliable in my experience. If you're not ready to book, you can select "watch this trip" to receive alerts when fares drop.

You'll also get the option to purchase cancel for any reason insurance (CFAR travel insurance) during the flight booking process. And, if Capital One Travel recommends you buy a specific flight now, it will apply free price drop protection to that flight for 10 days. If the price drops within that time period, Capital One will credit you the difference in fare, up to a maximum of $50.

How to Book Hotels Through the Capital One Travel Portal

Booking hotels through Capital One Travel is similar to booking flights. On the top of the Capital One Travel page, select the "Hotels" tab. Enter your destination, travel dates, number of travelers, and rooms, then select "Search Hotels." 

Unlike the flight search tool, there is no calendar function displaying the lowest rates. However, the hotel search tool does have a city map to help you narrow down your options and find the cheapest rates. Hotel search results can also be filtered by star rating, amenities, price, and amenities. You can also sort results by price and star rating.

Once you select your room and rate, you'll be directed to the checkout page to see your total amount due in miles or cash. You can choose to pay either the cash rate or redeem miles. Note that some hotels charge additional service fees at check-in. These will be displayed on the checkout page, but you won't pay them until you get to the hotel.

How to Book Rental Cars Through the Capital One Travel Portal

To book a rental car, select the "Rental Cars" tab on the Capital One Travel portal and enter your pick-up and drop-off location, rental dates, pick-up and drop-off time, and driver age. Drivers under the age of 25 may be subject to additional fees. Click "Search Cars" to be redirected to the results page.

You can filter results by vehicle type, price per day, rental car company, cancellation policy, and other factors. As with flights and hotel bookings, Capital One displays both the total cash rate and mileage redemption rate (including taxes and fees). Once you've selected your vehicle, you'll get to a booking page displaying your total. During booking, you'll pay the rental cost minus taxes. The taxes will be collected at pick-up.

The Capital One Premier Collection is a curated list of luxury hotels and resorts worldwide that eligible cardholders can access via the Capital One Travel portal. Each property offers special benefits and includes bonus points and money-saving extras, including daily breakfast for two, experience credits, and room upgrades when available.

In addition to earning bonus points, eligible cardholders can also redeem Capital One miles toward their Premier Collection bookings. That's a huge plus, considering some of the properties in the collection are quite pricey. For example, Montage Hotels often have room rates of $1,000 per night or higher. Being able to redeem miles for these stays is a great way to save on upscale hotel bookings.

Capital One Premier Collection Hotels

Some Premier Collection hotels are operated by major hotel chains, while others are independent. Regardless of the hotel's affiliation, booking through the Premier Collection can help you secure added benefits typically reserved for elite members or those willing to pay extra for them. 

There are currently seven major hotel chains represented in the collection. They include upscale brands like 1 Hotels, Design Hotels, Leading Hotels of the World, Montage, Preferred Hotels & Resorts, Small Luxury Hotels of the World, and Viceroy Hotels.

Some of these names may be more familiar than others. They include high-end hotels like the Montage Laguna Beach, Viceroy Los Cabos, Hotel Cafe Royal London, and the Wittmore in Barcelona.

Who Can Book the Capital One Premier Collection?

The only Capital One credit cards that have access to the Premier Collection are the Capital One Venture X Rewards Credit Card and Capital One Venture X Business Card† . Both of these are premium cards with high annual fees; for example, the Capital One Venture X Rewards Credit Card costs $395 per year ( rates and fees ) but comes with an annual $300 travel credit you can apply toward Premier Collection bookings. In addition to all the hotel-specific benefits, cardholders who book a Premier Collection stay will earn 10 miles per dollar spent — the highest travel booking payout of any transferable points card. 

The Capital One Venture X Business Card was previously known as the Capital One Spark Travel Elite, and it's very similar to the Venture X. It has the same $395 annual fee, $300 travel credit, and 10,000 annual bonus miles.

Both cards are great for travel enthusiasts and those looking to earn generous rewards on their daily spending. While the Premier Collection access is not enough reason to get a Venture X card (the list of participating hotels is limited), it is an excellent addition to the various other benefits these cards offer. 

Capital One Premier Collection Benefits

Booking through Premier Collection provides travelers with various perks, including special amenities and bonus miles. The following benefits are available at Premier Collection properties worldwide: 

• 10 miles per dollar on hotel bookings
• $100 experience credit per stay
• Daily breakfast for two
• Space-available room upgrade
• Early check-in and late check-out
• Complimentary Wi-Fi

The experience credit will vary by property, but you'll need to charge the qualifying expense to your room to receive it. The hotel will then apply the credit to your folio upon checkout.

The daily breakfast can be especially valuable in high-priced destinations like the Maldives, where the remote setting often translates to breakfast charges of $50 or more per person. Having breakfast included in the cost of your stay, along with $100 toward some of the most expensive spa treatments in the world, is an excellent value in exchange for booking a stay through Capital One's Premier Collection.

Capital One Credit Cards That Are Eligible for the Travel Portal

You don't necessarily need a high-priced travel credit card to use the Capital One Travel portal. The platform is open to many Capital One cardholders, including those who carry a student credit card or small-business credit card issued by Capital One.

Over a dozen options are available, ranging from no-annual-fee credit cards like the Capital One Quicksilver Cash Rewards Credit Card to the Capital One Venture X Rewards Credit Card, a premium credit card :

• Capital One Venture Rewards Credit Card
• Capital One Venture X Rewards Credit Card
• Capital One VentureOne Rewards Credit Card
• Capital One Quicksilver Cash Rewards Credit Card
• Capital One QuicksilverOne Cash Rewards Credit Card
• Capital One Quicksilver Student Cash Rewards Credit Card
• Capital One Quicksilver Secured Cash Rewards Credit Card
• Capital One SavorOne Cash Rewards Credit Card
• Capital One SavorOne Student Cash Rewards Credit Card
• Capital One Spark Miles for Business†
• Capital One Spark Miles Select for Business†
• Capital One Spark Cash Plus†
• Capital One Spark Cash Select for Excellent Credit†
• Capital One Spark 1% Classic†
• Capital One Walmart Rewards® Mastercard®†
• Journey Student Rewards from Capital One† (no longer available to new applicants) 

At 10 miles per dollar spent on hotels and rental cars and 5x on flights booked through the portal, Capital One Venture X Rewards Credit Card cardholders will earn the most rewards on Capital One Travel bookings. The Capital One Venture X Rewards Credit Card includes $300 per year in credits toward Capital One Travel bookings, which helps offset much of the card's $395 annual fee.

Capital One miles are worth 1 cent each in the Capital One Travel Portal. This is pretty generous, considering miles are earned at a rate of 2 to 5 per dollar spent with the Capital One Venture Rewards Credit Card and 2 to 10 miles per dollar on the Capital One Venture X Rewards Credit Card. 

However, it's possible to get more value from your miles by skipping the portal and instead transferring rewards to Capital One's transfer partners . You can transfer miles to 18 airline and hotel loyalty programs to book award travel. 

Business Insider's points and miles valuations peg the value of Capital One miles at 1.7 cents each, because it's possible to get outsized value from transferring miles to partners and booking award flights or stays. Be sure to read Insider's guide on how to earn and redeem Capital One miles to find out more about maximizing your rewards. 

Yes, the Capital One Travel Portal allows you to book a wide range of airlines and hotels, offering the flexibility to use your miles without blackout dates or restrictions.

Yes, you can earn Capital One miles on bookings made through the portal, further increasing your rewards.

The portal provides tools to predict price trends for flights and flexible booking options that allow you to filter searches based on free cancellation policies, offering you peace of mind and potential savings.

Yes, Capital One offers the flexibility to pay with a combination of cash and miles, giving you more options to utilize your rewards.

For changes or cancellations, you can either manage your booking directly through the portal or contact Capital One's customer support for assistance.

Editorial Note: Any opinions, analyses, reviews, or recommendations expressed in this article are the author’s alone, and have not been reviewed, approved, or otherwise endorsed by any card issuer. Read our editorial standards .

Please note: While the offers mentioned above are accurate at the time of publication, they're subject to change at any time and may have changed, or may no longer be available.

**Enrollment required.

***Terms, conditions, and exclusions apply. Refer to your Guide to Benefits for more details. Travel Accident Insurance is not guaranteed, it depends on the level of benefits you get at application.

For Capital One products listed on this page, some of the benefits may be provided by Visa® or Mastercard® and may vary by product. See the respective Guide to Benefits for details, as terms and exclusions apply.

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