travel manager duties and responsibilities

Travel Manager

United States

Travel Manager directs the operation of the company's travel services. Administers and monitors the travel policies, guidelines, and budget to deliver efficient travel arrangements. Being a Travel Manager prepares periodic budget and utilization reports. Provides guidance to employees about travel requirements including visa, medical, and special conditions. Additionally, Travel Manager may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Travel Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Travel Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.

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Corporate Travel Manager Job Description

Corporate travel managers are responsible for planning, developing, and creating a corporate travel policy for a company. Their duties include setting up travel budgets, negotiating rates with travel agencies, monitoring travel activities, and reconciling expenses.

Corporate Travel Manager Job Description Template

We are looking for a dynamic corporate travel manager to join our company. In this role, your duties will include setting up a corporate travel policy, as well as tracking and managing travel expenses. You'll also ensure that the company adheres to all relevant travel regulations and procedures.

To ensure success as a corporate travel manager, you should have exceptional knowledge of best practices in travel management and display analytical prowess. Ultimately, a top-notch corporate travel manager should have excellent communication skills and the ability to manage multiple tasks at once.

Corporate Travel Manager Responsibilities:

• Developing and implementing a corporate travel policy.
• Setting up and organizing a monthly or annual travel budget.
• Negotiating rates, travel deals, and contracts with travel agencies.
• Maintaining a good working relationship with travel service providers and vendors.
• Completing daily travel tasks, such as booking tickets and managing credit card operations.
• Tracking and reconciling travel expenses.
• Recording travel activities to ensure they comply with the company travel policy.
• Providing guidance to employees on travel documents, insurance, and travel laws.
• Updating the company travel policy as needed based on market research and travel regulations.

Corporate Travel Manager Requirements:

• A bachelor's degree in tourism, travel, hospitality, or a similar field.
• At least two years' experience working as a corporate travel manager.
• Excellent knowledge of travel management processes.
• Exceptional managerial skills and proven ability to work with a variety of service providers and staff members.
• Proficiency in financial management.
• Strong computer skills.
• Solid communication and interpersonal skills.

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Travel planner job description, travel agent job description, corporate travel manager interview questions, travel planner interview questions, travel agent interview questions.

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Job Description Template

Travel manager job description template.

January 17, 2023

When you look for a qualified candidate to hire, you should consider someone who can best fit your business profile and requirements. We have prepared this FREE Travel Manager Job Description Template to guide you during your hiring process.

The easiest and fastest way to discover the best individuals is to write a detailed job description for the open position in question.

Learn about this position through the list of most important skills , responsibilities , and requirements , along with much more useful additional information.

To make sure this job description matches your business image, take a chance to customize it as you wish and make it more engaging and relatable for desirable candidates.

Use our VIVAHR Software to continue and complete your hiring journey.

Discover numerous features, tips, and tools that will level up your business performance and set you apart in the market!

Let’s find your next hire! 🙂

What is a Travel Manager?

Travel Managers are responsible for planning and coordinating travel arrangements and other travel-related needs for the company or individuals.

Their job is to organize and secure transportation, flight tickets, accommodation, and other travel arrangements.

Travel Managers are also in charge of informing passengers about the necessary travel documentation , such as passports, visas, insurance, and medical forms.

They process payments, manage and handle travel budgets and expenses, and write reports on travel statistics and activities .

Related Job Titles for Travel Manager

• Travel Agent
• Travel Planner
• Travel Consultant

The Top Travel Manager Skills

Travel manager job description template (free).

Our company is hiring an experienced Travel Manager for the team. As our Travel Manager, you manage and coordinate all aspects of travel-related needs for the company and our clients. You will be responsible for researching and booking flight tickets, accommodation, transportation, and other travel arrangements and ensuring the smooth execution of all travel plans. You will inform passengers about necessary travel documents, such as passports, visas, insurance, and medical forms, and process payments and documentation before travel.

Your goal will be to establish and maintain positive relationships with clients, as well as with travel service providers such as airlines, hotels, transportation companies, and others. You will also be responsible for monitoring potential flight delays, cancellations, and other travel-related issues to resolve them on time.

As a Travel Manager, you should have excellent technical, communication, attention to detail, and problem-solving skills.

Travel Manager Duties & Responsibilities:

• Develop and manage corporate travel policies and coordinate the company’s travel plans
• Organize and handle travel arrangements and operations, such as flight tickets, ground transportation, accommodation, expenses, etc
• Research and book flights, hotels, car rentals, and other activities
• Ensure travel arrangements comply with the company policies, state and federal laws, and other regulations
• Establish and maintain relationships with clients, airlines, hotels, transportation companies, and other service providers
• Inform passengers about passports, visas, medical forms, insurance, import regulations, and other travel documentation
• Negotiate contract terms and rates with vendors and service providers to get the best travel deals
• Collect and process passports, visas, payments, itineraries, and other travel-related documents
• Research travel deals, evaluate and compare prices and services, and continuously improve and develop travel programs
• Identify and resolve any travel-related issues or security risks
• Monitor and manage travel budgets and expenses
• Monitor flight statuses, accommodation deals, and other travel aspects to ensure accuracy
• Write reports on travel statistics and travel activities

Travel Manager Requirements:

• A Bachelor’s degree in tourism, travel, or hospitality
• Relevant travel certification may be required
• Prior working experience as a Travel Manager, Travel Consultant, or a similar position in the travel industry
• Familiarity with state and federal travel laws and regulations and customs
• Proficiency with various travel management software, applications, and programs
• Excellent budget management skills
• Strong written and oral communication
• Problem-solving abilities
• Attention to detail

Sample Interview Questions for a Travel Manager

Once you gather up all the received applications, you can use these sample interview questions for Travel Manager .

• When did you become interested in the travel industry?
• What are some of your best skills?
• Personally, what do you enjoy about traveling?

Human Resources

• Where did you receive relevant education for this position?
• Why did you leave your prior employment?
• Do you have any questions about the job at this point?
• Can you describe your travel management style?
• How do you ensure travel plans run smoothly and efficiently?
• Have you ever made a significant mistake while organizing a travel arrangement and how did you handle it?

Technical Skills and Knowledge

• What would you do if you had to make a last-minute flight ticket purchase but your computer was broken?
• How do you compare and evaluate prices for flight tickets and other travel elements?
• What travel programs, applications, and software do you have the most experience with?

What are the Educational Requirements for a Travel Manager?

Travel Managers’ educational requirements typically include a Bachelor’s degree in tourism, travel, or hospitality.

Previous working experience is also a requirement for the majority of employers because it shows that candidates are familiar with the way the travel industry operates and functions.

There are several certification programs that can prove candidates’ competency and knowledge and boost their hiring opportunities.

The most common certificates are Travel and Tourism Professional (TTP), Certified Travel Associate (CTA), and Certificate in Corporate Travel Execution (CCTE).

How Much to Pay a Travel Manager when Hiring

Travel Managers earn between $11,000 and $116,500 per year.

The median annual salary is $69,957 .

Hourly rates range from $5 to $56.

The median hourly rate is $34 .

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Frequently Asked Questions about Travel Manager

What do travel managers do.

Travel Managers are responsible for planning and coordinating travel plans and programs for companies and individuals.

They research and book transportation, flights, and accommodation identify and resolve travel-related issues, manage travel budgets and expenses, and process payments and necessary travel documentation.

What are the educational requirements for Travel Managers?

Travel Managers typically need a Bachelor’s degree in tourism, travel, or hospitality.

Relevant certification or training can also be beneficial for their hiring prospects.

What skills are crucial for Travel Managers?

Travel Managers must be proficient in various travel management software , applications, and programs.

Additionally, they must have exceptional communication , problem-solving , attention to detail , and budgeting skills .

How much do Travel Managers earn annually?

Similar job descriptions as travel manager.

• Travel Consultant Job Description
• Travel Agent Job Description

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Corporate Travel Manager Job Description [Updated for 2024]

In today’s globalized business environment, the importance of corporate travel managers has never been more evident.

As businesses expand geographically, the demand for skilled professionals who can manage, optimize, and streamline their corporate travel requirements is on the rise.

But let’s delve deeper: What’s truly expected from a corporate travel manager?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager detailing the ideal candidate,
• Or simply interested in the complex dynamics of corporate travel management,

You’re at the right place.

Today, we present a customizable Corporate Travel Manager job description template, designed for easy posting on job boards or career sites.

Let’s dive right into it.

Corporate Travel Manager Duties and Responsibilities

Corporate Travel Managers are responsible for planning, developing, and implementing corporate travel strategies and programs.

They manage relationships with travel agencies and vendors while ensuring compliance to the company’s travel policies.

Their key duties and responsibilities often include:

• Developing, implementing, and managing the corporate travel policy
• Negotiating contracts or rates with travel service providers
• Providing advice on travel documents, insurance, import/export regulations, etc.
• Handling and overseeing all travel arrangements (air, lodgings etc.) and operations
• Managing relationships with travel agencies and vendors
• Conducting regular analysis of travel data to drive cost efficiency
• Managing credit card programs and expenses related to corporate travel
• Ensuring the safety and security of employees on business travel
• Dealing with travel-related issues or emergencies
• Staying informed about travel industry trends and best practices
• Implementing a travel approval process and enforcing travel policies

Corporate Travel Manager Job Description Template

We are seeking a detail-oriented and experienced Corporate Travel Manager to oversee and facilitate travel needs for our organization.

The primary responsibilities of the Corporate Travel Manager include managing our corporate travel program, negotiating with vendors for cost savings, and ensuring the comfort and safety of all employees during their travels.

Our ideal candidate has a thorough understanding of travel procedures, excellent negotiation skills, and the ability to multitask efficiently.

The end goal is to ensure that all travel operations run smoothly and are cost-effective.

Responsibilities

• Develop and enforce corporate travel policies
• Plan and organize all travel arrangements for staff, from transportation to accommodation
• Negotiate contracts or rates with travel service providers
• Provide advice on travel documents, insurance, import/export regulations, etc.
• Handle credit card programs and reporting systems
• Manage relationships with travel agencies and vendors
• Resolve any problems or complaints related to travel
• Prepare regular reports and analytics on travel expenses and trends
• Stay updated on travel industry trends and best practices

Qualifications

• Proven experience as a Corporate Travel Manager
• Knowledge of international travel regulations, customs and currencies
• Knowledge of T&E reporting and processing
• Working knowledge of MS Office and CTM systems
• Excellent communication (oral and written) and negotiation skills
• Well-organized and reliable
• An analytical mind with strong business acumen
• Customer-oriented approach
• High school diploma or equivalent; Bachelor’s degree is preferred
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

Additional Information

• Job Title: Corporate Travel Manager
• Work Environment: Office setting with options for remote work. Some travel may be required for industry events or vendor meetings.
• Reporting Structure: Reports to the Director of Operations or equivalent.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $65,000 minimum to $100,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

What Does a Corporate Travel Manager Do?

Corporate Travel Managers work in companies across various industries, organizing and managing all aspects of corporate travel.

They are typically responsible for the planning, development, and implementation of an organization’s corporate travel policies.

A Corporate Travel Manager negotiates contracts with travel service providers, such as hotels and airlines, to secure the most cost-effective travel arrangements for the company.

They also review travel expenses to ensure they align with the company’s budget and financial goals.

They work closely with executives and employees to coordinate travel plans, ensuring they meet the needs of the business and the comfort of the travelers.

This can include booking flights, arranging for rental cars, securing accommodations, and planning for meetings or conferences at the travel destination.

A Corporate Travel Manager also handles any issues or problems that may arise during travel, such as flight delays, hotel overbookings, or lost luggage.

They are responsible for maintaining the safety and well-being of employees during their travel and may also provide advice on travel safety and protocols.

Moreover, they stay updated with trends in the travel industry, technological advances, and changes in travel regulations to optimize the company’s travel practices and policies.

Corporate Travel Manager Qualifications and Skills

A proficient Corporate Travel Manager should possess skills and qualifications tailored to the role, including:

• Strong knowledge of the global travel industry, with an understanding of travel-related policies and regulations
• Excellent negotiation and relationship management skills to work with travel vendors and get the best travel deals for the company
• Superior organisational skills to manage multiple travel schedules and itineraries simultaneously, ensuring all travel arrangements run smoothly
• Problem-solving skills to quickly and efficiently address travel issues such as cancellations, delays or emergencies
• Excellent communication skills to clearly convey travel information and policies to employees and to address their queries and concerns
• Strong budgeting and financial management skills to manage the company’s travel expenses and ensure cost-effectiveness
• Ability to use travel management software and other technology tools to streamline travel processes and maintain records
• Experience with risk management, to ensure the safety and security of traveling employees

Corporate Travel Manager Experience Requirements

A Corporate Travel Manager generally possesses a bachelor’s degree in Business, Hospitality Management or a related field.

This role often requires a minimum of 5 to 7 years of experience in travel management, corporate travel services, or a related position within the travel industry.

Prior experience as a Travel Consultant, Travel Agent, or within a Travel Management Company can serve as a foundation for this role.

These experiences help to develop an understanding of travel policies, regulations, and international travel procedures.

Candidates with more than 7 years of experience often have a deeper understanding of travel operations, including negotiating contracts with travel service providers, managing travel budgets, and implementing travel policies.

They may have also gained leadership experience, managing teams or departments, and are well-equipped to oversee large-scale corporate travel operations.

Some organizations may prefer candidates who have earned the Certified Travel Manager (CTM) designation from the Global Business Travel Association (GBTA), which requires a combination of education, experience, and the successful completion of an examination.

Experience with travel management software, analytical tools, and a strong understanding of travel risk management are also valuable for this role.

Corporate Travel Manager Education and Training Requirements

Corporate Travel Managers typically have a bachelor’s degree in business, finance, hospitality management, or a related field.

They are also expected to have a profound understanding of travel regulations, contract negotiations and excellent customer service skills.

Familiarity with various travel software and reservation systems is often necessary.

Some roles may require Corporate Travel Managers to have a master’s degree in Business Administration or Tourism Management, depending upon the complexity and scale of the organization’s travel requirements.

In addition to the formal education, there are also a number of industry certifications available.

The Global Business Travel Association, for instance, offers the Certified Corporate Travel Executive (CCTE) program, which provides advanced professional development for individuals in this role.

Work experience within the travel industry, often in a travel agency or in corporate travel coordination, is highly beneficial for this role.

Continuous professional development is crucial in this ever-evolving industry, with changes in travel policies, advancements in technology, and fluctuating costs requiring ongoing learning and adaptability.

Corporate Travel Manager Salary Expectations

A Corporate Travel Manager earns an average salary of $83,602 (USD) per year.

However, the actual pay may depend on the level of experience, education, and location of the company.

Other factors such as the size of the company and the complexity of travel management tasks may also influence the salary.

Corporate Travel Manager Job Description FAQs

What skills does a corporate travel manager need.

Corporate Travel Managers should possess excellent organizational and multitasking skills to manage multiple travel itineraries simultaneously.

They should have strong negotiation skills to secure the best travel deals and contracts, and excellent interpersonal skills to liaise with various suppliers and service providers.

Proficiency in travel software systems and a keen attention to detail are also required for this role.

Do Corporate Travel Managers need a degree?

While a degree is not strictly necessary for a Corporate Travel Manager, having a bachelor’s degree in business administration, hospitality, or a related field can be advantageous.

Experience in corporate travel planning or management is often more important.

Certification from recognized travel organizations can also enhance credibility and employment prospects.

What should you look for in a Corporate Travel Manager resume?

On a Corporate Travel Manager’s resume, look for extensive experience in travel planning and management.

Familiarity with travel systems and tools is a must, and any experience negotiating contracts or working with suppliers is a huge plus.

Also, look for evidence of strong organizational and multitasking skills, such as managing multiple large-scale projects at once.

What qualities make a good Corporate Travel Manager?

A good Corporate Travel Manager is detail-oriented, ensuring all aspects of travel are seamlessly coordinated.

They are effective communicators, able to negotiate with suppliers, and clearly articulate travel plans to employees.

They should also be adept problem-solvers, able to quickly adapt to travel disruptions or emergencies.

A passion for travel and a commitment to staying up-to-date with industry trends can also be beneficial.

Is it difficult to hire a Corporate Travel Manager?

Hiring a Corporate Travel Manager can be challenging, as it requires finding a candidate with a unique blend of skills, including travel industry knowledge, negotiation skills, and strong organizational abilities.

Offering a competitive salary and benefits, along with opportunities for professional development, can help attract qualified candidates.

And there we have it.

Today, we’ve given you an inside look into the dynamic world of a corporate travel manager .

Surprise, surprise!

It’s not just about booking flights and hotels.

It’s about orchestrating smooth corporate journeys, one trip at a time.

With our comprehensive corporate travel manager job description template and practical examples, you’re ready to embark on this career journey.

But don’t stop here.

Dive further with our job description generator . This is your gateway to precision-tailored job listings or a fine-tuned resume for flawless applications.

Every journey you manage is a step towards corporate success.

Let’s create those successful journeys. Together.

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The Editorial Team at InterviewGuy.com is composed of certified interview coaches, seasoned HR professionals, and industry insiders. With decades of collective expertise and access to an unparalleled database of interview questions, we are dedicated to empowering job seekers. Our content meets real-time industry demands, ensuring readers receive timely, accurate, and actionable advice. We value our readers' insights and encourage feedback, corrections, and questions to maintain the highest level of accuracy and relevance.

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Travel Manager: Roles and Responsibilities

With globalization and mobility, come modern professions to go with the rapidly growing trends. And as businesses and markets expand, corporate travel is becoming more and more common. Only a few years ago did we start hearing the term Travel Manager since this role was often covered by the administrative staff. However, the latter usually do not have the training or the expertise necessary to properly manage corporate travel. In the last article of our Travel series, we discover what the travel manager’s job description is and what their responsibilities and goals are?

What is a Travel Manager?

As the name indicates, a travel manager (TM) is responsible for all aspects of business travel within a corporation. They assist in creating a company’s  T&E policy , establishing and maintaining relationships with travel agencies, and managing T&E expenses. The TM’s job does not end once employees have departed on their business trips; in fact, post-trip, the TM analyzes data and uses it to streamline future trips. A set of skills that include excellent interpersonal and negotiating skills as well as knowledge in data management are also needed to excel as a travel manager.

Different kinds of travel managers:

In most cases, the internal travel manager is part of the HR or the finance teams and managing corporate travel is among their different responsibilities. Due to cost restrictions and low-volume business trips, the internal TM is often found in startups or SMEs.

An external travel manager can work in-house or remotely and is more specialized in corporate travel and better connected in the industry. These travel managers can be freelancers or a part of a corporate travel management company (TMC), an entity that provides solutions for the travel needs of businesses.

What are the main responsibilities of a travel manager?

Corporate travel policy.

One of the main roles of travel managers is to manage the entire T&E activity of the company. They are the key contact internally, as well as with suppliers for all matters relating to business travel of employees or guests. They also manage the budget and the services needed during travel (travel agencies, partner hotels, air and rail ticketing, car rental agencies, travel management tools, etc.)

Travel managers also encourage employees to follow the company’s travel policy by organizing and leading internal meetings and conducting training to encourage the implementation of best practices and compliance with the established rules.

Travel logistics

In certain companies, travel managers are the ones responsible for booking all the travel necessities of employees, while other companies leave this up to the employees themselves. Travel necessities are not exclusive to transport and accommodation but also include travel insurance, airport transfers, etc.

Travel managers always book trips in accordance with the T&E policy that they have created; this ensures the company managers that they are getting the best deals.

Managing T&E expenses

Travel managers are required to set acceptable spending limits for employee trips and to put a cap on company credit cards in order to gain better control over business travel expenditure.

It goes without saying that employees should have a certain degree of freedom, and so a TM with enough knowledge and resources is responsible for finding a balance between what’s cost-efficient and employee freedom while taking into account the variation of costs of living from one destination to another.

Analyzing data

As mentioned above, the travel manager’s job does not end when the employees leave on their business trips. It is very important to analyze the trips made, to extract trends, and to make informed decisions about employee spending going forward.

This financial data is also very important when it comes to setting company KPIs and analyzing the profitability of business trips. Are the expenses incurred compensated by the gains of every trip?

New technology

Travel managers are required to keep up with the new trends in the world of business travel and to quickly adapt. Tools such as  Expensya  help travel managers set up rules, manage business trips, and extract relevant data easily and quickly.

Why is the travel manager important?

Whether internal or external, having a travel manager within your company establishes control of your business travel expenditures. Unmanaged and uncontrolled travel can lead to unexpected costs that could have been easily reduced had the company resorted to a travel manager.

An expense reporting solution like Expensya makes travel easier for employees and for travel managers by automating the entire expensing process and by customizing the solution to your company’s travel policy rules. Try Expensya for free  for 30 days , and you will be convinced it is your best friend during business trips.

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Travel Operations Manager Job Description

Travel operations manager duties & responsibilities.

To write an effective travel operations manager job description, begin by listing detailed duties, responsibilities and expectations. We have included travel operations manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Travel Operations Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Travel Operations Manager

List any licenses or certifications required by the position: ITIL

Education for Travel Operations Manager

Typically a job would require a certain level of education.

Employers hiring for the travel operations manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Leadership, Education, Business, Business/Administration, Management, Accounting, Marketing, Biology, Hospitality, Engineering

Skills for Travel Operations Manager

Desired skills for travel operations manager include:

Desired experience for travel operations manager includes:

Travel Operations Manager Examples

• Microsoft Word (.docx) .DOCX
• PDF Document (.pdf) .PDF
• Image File (.png) .PNG
• Communicate the customer service objective to Managers and Artists
• Quickly and effectively resolve customer issues
• Provide ongoing management of travel agencies
• Develop and lead communication and change management plans for travel
• Liaise with global and regional directors and local business units to understand their existing and emerging travel requirements and develop solutions for those needs
• Optimize online booking adoption
• Drive air and ground transportation savings
• Optimize hotel and airline spends
• Enhance the traveler experience and address safety/security needs
• Monitor Key Performance Indicators for the travel program with reporting
• Experience giving presentations to stakeholders
• University Degree in Sales and Marketing or Business Management preferred
• 5 years retail management experience in cosmetics field preferred, travel retail will be deemed an advantage
• Ability to resolve employee conflicts and to function in a fast paced environment
• Embrace the brand’s corporate philosophy
• Minimum 10 years of travel management experience- corporate and agency experience
• Responsible for the team's achievement of production goals delivery of quality work product and building effective provider relationships throughout the assigned team
• Develops, translates and executes strategies or functions/operations into objectives for the assigned territory
• Responsible for the talent management process throughout territory with a focus on development of key performers, recruitment, succession planning and performance management
• Leads the effort or provides direction to review current work processes, procedures and policies, seeking efficiencies and effectiveness improvements making sure company objectives are met
• Leads the effort to implement new business implementations (client, technology, processes, ) successfully and on-budget
• Manages overall budget and performance against budget
• Responsible for evaluating and maintaining operation staffing
• Identify and communicate risks, issues and benefits to the operations and/or the customer
• Provides supervision and coordination of SPD team including coordinators and technicians at the assigned facilities
• Staff Management (Recruitment, Performance, Training, Absence and Appraisals)
• Experience with travel technologies TMC implementations
• Strong organizational, analytical and presentation skill
• Leadership skills necessary
• Ability to travel with little lead time and availability to work overtime
• Strong financial acumen and ability to establish aggressive goals and deliver results
• Ability to successfully manage a P&L
• Managing client feedback in a calm and professional manner
• Maintaining positive client and supplier relationships
• Managing change and demonstrating adaptability
• Consulting with VIP clients
• Process and System Management
• Agent training - you will understand GDS (Sabre preferred) and airline fares and ticketing
• Liaising across all internal departments
• Successful recruitment and retention of staff
• The successful candidate will take accountability for liaising with key travel bookers, legal, finance and the business with respect to the commercial management of the travel management contract
• Lead the implementation and configuration of a marketing automation platform and integration with CRM
• Minimum of five (5) years corporate travel experience
• Knowledge of Sabre GDS
• Ability to work night and weekends, when needed
• Our preference is for a candidate who lives in EITHER the North Castle, NY or Endicott, NY geographic areas
• While performing the duties of this Job, the employee is regularly required to use hands, sit and talk, see and hear
• While performing the duties of this Job, the employee is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals
• Take an active approach to identifying policy and program enhancement opportunities, that are aligned with business objectives, to the Regional Travel Manager for future consideration
• Manage and coordinate resolution
• Support the Regional Travel Manager in monitoring TMC service delivery against contracted SLAs / key account metrics and actions required to address under-performance
• Oversee TMC response to day-to-day business disruptions
• Perform specific vendor management activities for targeted categories in region (eg ground transportation, rail, corporate apartments) under the direction of the RTM and category owner
• Present and implement innovative solutions that support the customers overall business objectives
• Coordinate and lead communications, progress, consistencies, and best practices in executing tactical / operational travel management activities for a selected number of countries
• Manage the day to day operations and staffs of multiple district offices
• Drive and train productivity within the offices to achieve company standards
• Assure that all RGIS LLC policies and guidelines are followed
• Working experience within a Shared Service Centre advantage (min
• Mnimum of 4 years of related experience
• Must have experience implementing and maintaining multiple projects
• Must learn how to navigate JDA Labor Management Systems and have a basic understanding of Industrial Engineering Requirements
• Familiar with LEAN operating procedures
• Working Knowledge of Microsoft Office and Visio (Flow Chart Design)
• Conveying detailed or important instructions or ideas accurately, loudly or quickly (frequent)
• Able to hear average or normal conversations and receive ordinary information (frequent)
• Other important duties may be assigned by the Company
• Managing and facilitating assigned projects
• Liasing with the Global Data Team and others to ensure the consistent, timely & accurate flow of data
• Prepare and conduct client operational presentations providing analysis and consultancy
• Plan, implement and track project plans and ensure that timelines are established and achieved
• Maintain oversight of the travel program performance in regions, regularly reviewing with team members in the region
• Provide performance analysis and identify opportunities for improved savings
• Act as cross regional Trip Authoriser champion, leading all client programming requests and performance issues
• BA/BS degree in marketing, communications or business
• 5+ years experience preferred in project management, special events coordination, meeting planning, vendor relations or operations
• Must be able to multi-task and prioritize activities, resources and overall workflow
• Most successful candidates will have demonstrated abilities of business acumen, sound judgment, diplomacy, flexibility, communication, customer service and problem solving skills
• Ability to learn and stay current with a wide range of relevant technology and computer applications
• A pre-placement physical is required for this position

Related Job Descriptions

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Job Description

Travel Manager job description

Example travel manager requirements on a job description.

• Bachelor’s degree in business or related field.
• At least 5 years of experience in travel management.
• Proven leadership skills.
• Mastery of relevant travel industry software.
• Extensive knowledge of travel regulations and policies.
• Excellent interpersonal and communication skills.
• Strong problem-solving and organizational abilities.
• High level of attention to detail.
• Able to work independently and under pressure.

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Travel Manager job description FAQs

What are the most common skills on a job description for a travel manager, what does a travel manager do.

Updated March 14, 2024

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• Hiring A Corporate Travel Agent
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• Hiring A Travel Counselor
• Hiring A Travel Service Consultant
• Hiring A Travel Specialist
• Hiring A Traveler
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Career Opportunities with National Pool Partners

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Operations Manager - Route Based Experience

Are you a customer focused operational leader with a way of thinking and approach to work that focuses on achieving sales goals and building relationships if so, we want to talk with you today national pool partners (npp) is a family of companies with a mission to elevate the pool service industry and make pool ownership enjoyable., summary of description:.

The Operations Manager will assist the General Manager with the branch operations and management of branch personnel. Assist with overseeing the complete day to day operation of a branch and ensures the branch is working to optimize safety and quality measures. Assist General Manager with state regional team to plan, develop and achieve business objectives to ensure growth is achieved, resources and assets are managed, and profit expectations are delivered. This position will assist the General Manager with team leadership, staff training and development, customer satisfaction and retention, service delivery, operational efficiency and new business development.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Assist with managing P&L to ensure revenue and profit targets are obtained
• Assist General Manager with attaining productivity and service targets for routes and repairs
• Assist General Manager with efficient purchasing and inventory management, guided by NPP best practice
• Assist with overseeing AR collections and AP/Expense approval with assistance from the NPP Branch Services
• Maintain a positive work environment that motivates and engages employees while driving customer satisfaction--be a Champion of Culture!
• Ensure customer expectations and satisfaction are maintained; customer issues and complaints are addressed and resolved in a timely manner
• Assist General Manager with recruiting, hiring, training and managing branch staff per established practices, processes, and company policies with assistance from the NPP Branch Services Team
• Assist with coaching, mentoring, developing and performance-managing the branch team
• Partner with Branch Services Teams (HR, Finance, IT, etc.)
• Identifies local issues and makes recommendations to General Manager to implement solutions to resolve them.
• Communicate and enforce NPP policies and procedures at the branch
• Assist General Manager with the branch fleet and facilities, with focus on safety, organization, and cleanliness
• Ensure employees are properly trained to perform their job duties safely and effectively
• Assist General Manager with reporting to NPP management on metrics and goals
• Promote a safe work environment through overseeing safety committees, training, and verifying all safety concerns are addressed
• Ensure compliance with all municipal and government regulations and company operations, safety, and quality standards
• Participate in special projects regionally and/or nationally
• Local travel required via company vehicle to vendor or customer locations may be required
• Some travel will be required for offsite training
• Performs other related duties as assigned

Education, Licensure and Experience Requirements:

• Bachelor�s degree preferred, but not required.
• Home services work related experience preferred.
• 3+ years of home services industry experience is preferred.
• 1 year of experience with route management home service business preferred.
• (external candidate) Experience managing a multi-million dollar P&L is STRONGLY preferred.
• (internal candidate) Some experience managing a multi-million dollar P&L or divisional gross margin is preferred.
• 5+ years in people management is preferred

Competencies/Skills:

• Effectively lead and motivate others through coaching, mentoring, etc.
• Ability to read financial statements and manage them effectively
• Customer service experience for field services
• Strong personal and written communication skills
• Effective time management and organizational skills
• Ability to problem solve issues with practical solutions
• Build rapport and trust with customers and employees
• Ability to use information systems to conduct business, includes MS Office, enterprise systems (ERP), route management
• Valid driver�s license is required

Environmental Conditions and Physical Requirements:

The environmental conditions and the physical requirements described below are representative of those that must be met by an employee to successfully perform the duties & responsibilities of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties.

Environmental Conditions:

General Office Environment: Noise level in office environment is generally quiet.

Outdoor Service Environment: Position will be exposed to various work conditions, at a variety of client settings. Indoor conditions may have dust, heat, cold, noise, etc. Outdoor conditions may include exposure to the outdoor elements, seasonal weather, damp and/or dusty locations, freezing conditions, and hot conditions. The noise level in the work environment is moderate.

Physical Requirements:

If performing office duties: Employee is required to sit, stand, hear, and use hands to operate all office equipment. Employee must view computer monitors for long periods of time. Vision requirements are close vision and the ability to adjust focus. Employee occasionally will be required to lift, generally no more than 25 pounds.

At client locations: While performing the duties of the position, the employee is regularly required to stand, walk, sit, climb, bend, kneel, reach with hands and arms, crouch, crawl, twist, push/pull, lift/carry on a regular basis up to 15 lbs. throughout the day, lift/carry occasionally lift up to 50 lbs. The ability to swim as this position may work near swimming pools.

The job description reflects the general details necessary to describe the duties and responsibilities of the position and shall not be construed as a detailed description of all the work requirements that may be inherent in the position.

© 2024 National Pool Partners

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• English (CA)
• Deutsch (DE)
• Deutsch (CH)

Procurement Manager key duties and responsibilities

What is procurement management, what does a procurement manager do, there’s a wide variety of tools and software available to procurement managers, procurement manager responsibilities, duties and tasks list.

• Identifying the procurement needs of the entire organisation
• Managing direct procurement processes, including the purchasing or obtaining of raw materials, resources, goods and services for manufactured goods
• Managing indirect procurement, including the purchasing of goods, services, supplies, and materials needed for daily operations
• Creating RFQs and overseeing competitive bidding cycles
• Managing procurement budgets, strategies and payment processes
• Developing and implementing cost-effective procurement strategies and policies for the purchasing of raw materials, goods and services
• Managing the procure-to-pay process, including requisitioning, purchasing, receiving, invoicing, and paying for goods and services
• Evaluating and strategic sourcing of potential suppliers
• Devising initiatives to drive procurement performance
• Negotiating contracts with vendors to secure the best deals and terms
• Maintaining advantageous relationships with suppliers and managing disputes
• Monitoring supplier performance for optimal business operations performance
• Ensuring the timeliness and effectiveness of goods and services
• Forecasting to predict future demand for goods, servicesa nd purchase requisitions.
• Collaborating with internal departments to ensure procurement needs are met
• Finalising purchase details and approving purchase requests and purchase orders
• Tracking key metrics and KPIs to reduce costs
• Analysing procurement data, conducting spend analysis and preparing reports.
• Streamlining the organisation’s business travel processes , including ensuring the best corporate management rates and maintaining compliance .
• Optimising workflows and automation processes to save time and money
• Compiling reports for the Chief Procurement Officer (CPO)
• Ensuring compliance with relevant regulations, standards and laws
• Incorporating new procurement software, e-procurement processes and business processes when necessary
• Leading the procurement department, including a team of procurement officers and other team members
• Developing and implementing risk mitigation strategies
• Monitoring industry trends and developments

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