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The Fair Housing Amendment Act States

FHAA requires that the housing provider make reasonable modifications in rules, policies, practices or services necessary to give persons with disabilities equal opportunity to use and enjoy the dwelling.

Allowing a tenant who is blind to have a guide dog even though the building has a no pet policy. This same rule would apply to individuals who need a service animal, emotional support animal or a therapy animal.

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Navigating ESA Accommodations: Housing, Travel, and Beyond

• Written By: Chris
• Last Updated On: November 7, 2023

Emotional Support Animals in Housing

People with emotional or mental health disorders have the right to live with their emotional support animals (ESAs) in their homes. Housing providers are required by law to reasonably accommodate ESA owners, ensuring that they can keep their ESAs even if there is a no-pet policy.

Understanding Reasonable Accommodation for ESA Owners

A reasonable accommodation refers to any modification made by housing providers that allow individuals with disabilities, including those who require an ESA, equal opportunity to use and enjoy their dwelling. The U.S. Department of Housing and Urban Development (HUD) enforces the following regulations under the Fair Housing Act:

• Housing providers cannot charge extra fees for accommodating an ESA.
• Breed restrictions do not apply to emotional support animals.
• An individual must provide documentation from a licensed healthcare professional stating the need for an ESA as part of their treatment plan.

How to Request an ESA Accommodation from Your Housing Provider

To ensure a smooth process when requesting accommodations for your emotional support animal, follow these steps:

• Gather Documentation: Obtain a letter from your licensed healthcare professional explaining your need for an emotional support animal as part of your treatment plan. This letter should be on official letterhead and include the practitioner’s contact information and license number.
• Contact Your Landlord or Property Manager: Inform them about your need for an ESA accommodation and provide them with a copy of the documentation you obtained earlier. It’s best to do this in writing, either through email or a formal letter.
• Follow Up: If your housing provider requests additional information, provide it promptly. They may also ask for verification of the healthcare professional’s credentials. Keep communication open and cooperative throughout the process.

By understanding your rights and following these steps, you can ensure that you and your emotional support animal are welcomed into your home without any unnecessary hurdles.

People with emotional or mental health disorders have the right to live with their emotional support animals (ESAs) in their homes, and housing providers are required by law to reasonably accommodate ESA owners. To request an ESA accommodation from your housing provider, gather documentation from a licensed healthcare professional explaining your need for an emotional support animal as part of your treatment plan and inform them about it in writing.

College Dorms and Emotional Support Animals

College dormitories must also accommodate students who require the assistance of emotional support animals (ESAs). It’s essential to check with your school for specific details on how they handle ESAs on campus and any necessary documentation you may need.

Knowing Your Rights as a Student with an ESA

The Fair Housing Act (FHA) protects students’ rights to have their ESAs in college housing. The FHA prohibits discrimination against individuals with disabilities, including those requiring the companionship of an ESA. A letter from a qualified mental health professional confirming the necessity of an ESA for addressing your condition is necessary to qualify for FHA protections.

Tips for Navigating College Life with an Emotional Support Animal

• Research Your School’s Policies: Familiarize yourself with your college’s rules regarding ESAs by visiting their website or contacting the disability services office directly.
• Gather Documentation: Obtain a valid ESA letter , which verifies that you have been prescribed an emotional support animal by a licensed healthcare professional.
• Inquire About Roommate Preferences: If possible, discuss living arrangements with potential roommates before moving in together to ensure everyone is comfortable sharing space with your ESA.
• Create A Care Plan: Develop routines for feeding, grooming, exercising, and cleaning up after your pet while balancing academic responsibilities.
• Educate Others About Your ESA: Be prepared to answer questions from peers and staff about your emotional support animal’s role in your life. This can help foster understanding and acceptance on campus.

By knowing your rights as a student with an ESA and following these tips, you can enjoy a fulfilling college experience while benefiting from the invaluable companionship of your emotional support animal.

Flying With Your Emotional Support Animal

Traveling with your emotional support animal (ESA) can be a wonderful experience, but it’s essential to prepare in advance. To fly with your ESA in the cabin, you will need to pay pet fees and submit a Department of Transportation (DOT) form . Airlines have different policies regarding flying with ESAs, so researching each airline’s requirements before booking a flight is crucial.

Preparing Proper Documentation for Air Travel

Before embarking on your journey, gather all necessary documentation for traveling with an ESA. This typically includes:

• A letter from a licensed mental health professional stating the necessity of your ESA.
• Your DOT form completed by the same healthcare professional.
• Vaccination records and any other required health documents for your pet.

It’s also wise to familiarize yourself with airport security procedures involving ESAs. The TSA offers advice on how service animals should go through screening at checkpoints.

Selecting Airlines Based on Their Individual Policies

Different airlines have unique rules concerning ESAs; some may charge additional fees or impose size restrictions while others might not accept certain types of animals altogether. Here are some tips when choosing an airline:

• Contact customer service: Reach out to each airline directly and inquire about their specific policies for flying with an ESA.
• Read reviews: Research other travelers’ experiences flying with their ESAs on various airlines to help make an informed decision.
• Plan ahead: Book your flight well in advance, as some airlines have a limited number of spots available for pets in the cabin.

These steps will ensure a smooth and enjoyable journey for you and your emotional support animal. Happy travels.

Psychiatric Service Dogs vs. Emotional Support Animals

If you want a psychiatric service dog instead of an ESA, consult a licensed healthcare professional about obtaining one. Unlike ESAs, psychiatric service dogs receive specialized training and enjoy broader access rights under federal laws like the Americans With Disabilities Act (ADA).

The differences between psychiatric service dogs and ESAs

While both emotional support animals and psychiatric service dogs provide comfort to individuals with mental health disorders, there are some critical differences between them:

• Training: Psychiatric service dogs undergo extensive training to perform specific tasks that help their handlers cope with their disabilities. In contrast, emotional support animals do not require any specialized training.
• Access Rights: Under the ADA, individuals with psychiatric service dogs have more access rights than those with ESAs. For example, they can bring their trained assistance animal into public places where pets may be prohibited.
• Certification: While there is no official certification for either type of assistance animal, it’s essential to have documentation from a licensed healthcare professional stating your need for an ESA or PSD.

Rights granted by ADA concerning psychiatric service dogs

The Americans With Disabilities Act protects people who rely on the aid of trained assistance animals such as psychiatric service dogs. Some special protections include the following:

• Housing accommodations:  Federal law requires housing providers to make reasonable accommodations for tenants who use trained assistance animals like PSDs without charging additional fees or deposits.
• Air travel:  Besides housing, the ADA covers air travel for psychiatric service dogs. Airlines must allow trained assistance animals to accompany their handlers in the cabin without charging extra fees.
• Public places:  Individuals with psychiatric service dogs can bring their animals into public spaces where pets are typically not allowed, such as restaurants and stores.

To learn more about your rights under the ADA concerning psychiatric service dogs, visit the ADA website .

Hotels And Accommodations For Emotional Support Animals

While hotels are not legally required to allow guests’ emotional support animals, many establishments do so voluntarily out of goodwill or due to state or local regulations. However, hotels must allow psychiatric service dogs as they are protected under the Americans With Disabilities Act (ADA) .

Finding pet-friendly hotels for your ESA

To ensure a smooth and enjoyable stay with your emotional support animal, it’s essential to research and book accommodations at pet-friendly hotels in advance. Many websites offer comprehensive lists of pet-friendly lodging options, making it easy to find suitable accommodations that welcome you and your ESA.

Understanding hotel policies regarding emotional support animals

Before making a reservation, it is important to be aware of the varying regulations regarding ESAs from one hotel chain to another. Some factors you may want to consider include:

• Pet fees: While some hotels waive pet fees for service animals, others might charge additional costs for accommodating an ESA.
• Pet size restrictions: Hotels may have limitations on the size or weight of pets allowed on their premises; be sure your ESA meets these requirements.
• Breed restrictions: Certain breeds might be prohibited due to either insurance reasons or local ordinances; check if this applies in case your ESA belongs to such breed(s).
• Amenities provided: Inquire about any amenities offered specifically for pets during your stay – e.g., pet beds, bowls, or designated walking areas.

By taking the time to research and understand hotel policies regarding emotional support animals, you can ensure a comfortable and stress-free stay for both you and your ESA. Also, remember that open communication with hotel staff is critical – always inform them about your ESA when making reservations so they can make necessary arrangements to accommodate your needs.

Emotional Support Animals in the Workplace

Some employers may choose to accept ESAs in the workplace depending on their internal policies and individual employee needs. Therefore, discussing bringing your ESA to work should be done through open dialogue with your employer regarding possible accommodations.

Discussing ESA Accommodations with Your Employer

To initiate a discussion about having your ESA at work, first, consult with human resources or management regarding company policies. Then, be prepared to provide documentation from a licensed healthcare professional confirming your need for an ESA. It’s also helpful to present information about how reasonable accommodations can be made without causing undue hardship for the company.

If your employer agrees to allow you to bring your ESA into the workplace, make sure both parties understand and agree upon any specific guidelines or restrictions that will apply.

Tips for Maintaining a Professional Environment with an ESA at Work

• Select appropriate areas: Designate specific spaces where you and your emotional support animal can spend time together during breaks or when needed throughout the day. This ensures minimal disruption of other employees’ workflow.
• Maintain cleanliness: Keep all pet-related items organized and promptly clean up after accidents. Regular grooming is also crucial; ensure that fur shedding does not become problematic within shared spaces.
• Prioritize training: While ESAs do not require specialized training like service dogs, basic obedience skills are necessary to maintain workplace professionalism. Consider enrolling your ESA in an introductory  obedience class to ensure they behave appropriately around coworkers.
• Communicate with colleagues: Inform your coworkers about the presence of an emotional support animal and address any concerns or questions they may have. Open communication helps create a supportive environment for both you and your ESA.

Incorporating these tips can help foster a positive work atmosphere while ensuring that you receive the emotional support needed from your animal companion throughout the day.

The article discusses the possibility of bringing emotional support animals (ESAs) to work and how some companies may choose to accommodate them on a case-by-case basis. It advises employees to consult with human resources or management regarding company policies, provide documentation from a licensed healthcare professional confirming their need for an ESA, and maintain professionalism in the workplace by designating appropriate areas, keeping pet-related items clean, prioritizing training, and communicating with colleagues.

FAQs about ESA Accommodations

How to write a reasonable accommodation request letter for an emotional support animal.

Suppose you need an emotional support animal (ESA) to help alleviate symptoms of a mental health condition. In that case, you may need to request a reasonable accommodation from your housing provider or employer. Here’s how to write a reasonable accommodation letter for an ESA:

• Include your name, address, date, and contact information at the top of the letter.
• Explain your disability and how the emotional support animal helps alleviate symptoms.
• Request specific accommodations needed in housing or other settings.
• Attach documentation from a licensed mental health professional confirming the need for an ESA.

Do Emotional Support Animals Really Help?

Yes, emotional support animals can significantly benefit individuals with mental health conditions by offering companionship and comfort during times of stress or anxiety. In addition, studies have shown that ESAs can reduce loneliness, promote relaxation, and improve overall psychological well-being.

What Are Two Diagnoses That May Require Emotional Support Animals?

Two common diagnoses that may benefit from having an emotional support animal include depression and anxiety disorders. Other conditions where ESAs might be helpful are post-traumatic stress disorder (PTSD), bipolar disorder, autism spectrum disorder (ASD), attention deficit hyperactivity disorder (ADHD), and panic disorders.

How Do Emotional Support Dogs Help with Anxiety?

An emotional support animal helps individuals with anxiety by providing calming companionship, which reduces feelings of isolation while promoting relaxation through physical touches such as petting or cuddling. The presence of an ESA also encourages routine activities like exercise, which can further alleviate anxious thoughts.

Understanding ESA Accommodations is crucial for pet owners who rely on their emotional support animals for comfort and assistance. Whether navigating college life or air travel, knowing your rights and responsibilities can make all the difference in ensuring a smooth experience.

At ServicePets.com, we are committed to providing resources and support for individuals seeking ESA accommodations. Connect with us now to discover how we can aid you and your pet achieve optimal living.

For more information on ESA accommodations, feel free to give us a call today.

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Emotional Support Animal (ESA) Letter for Housing 101 Guide

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For many people struggling with mental health conditions, emotional support animals are an essential asset to their quality of life. Emotional support animals help people cope with a wide range of mental illnesses and emotional disorders. But what if you, as an emotional support animal owner, aren’t permitted to have your ESA live with you because your landlord doesn’t allow tenants to have pets? The good news is that there’s a straightforward way to protect your medical need for an emotional support animal, and it comes in the form of an official ESA letter . 

Your emotional support animal does not require any special certifications (or even training) to fulfill its role of providing comfort and companionship, but you will need an official recommendation from a licensed medical professional to verify your need for its presence. Whether you’re hoping to move to a new home with your emotional support animal, or you’re simply wondering whether your current pet qualifies as an emotional support animal, there are a few things you need to know about ESAs, ESA letters, and housing .

Take this short quiz to see if you pre-qualify for an ESA.

Here’s the bottom line.  

• What is an emotional support animal? An emotional support animal is a companion animal that helps its owner cope with mental health issues or emotional struggles . You don’t need to find a specially-trained dog to be an emotional support animal. Any pet that offers you emotional support can be an emotional support animal. 
• Which animals are best as emotional support animals? Dogs and cats are the most common emotional support animals, but any animal can be an ESA as long as they provide their owner with emotional support and help them to cope with a mental or emotional condition.
• Why do tenants need an ESA letter? In the context of housing, ESA letters are used to show landlords that a licensed mental health professional has determined that you benefit from the companionship of an emotional support animal. Having a legitimate ESA letter ensures that you and your ESA will be allowed to live together in rented housing, even if your landlord typically has a “no pets” policy or charges pet deposits or fees.
• How to get an ESA letter: By working with an online ESA letter provider, you will be matched with a licensed medical professional. During an online consultation, this clinician will assess your mental health and determine whether you have a legitimate need for an emotional support animal. If so, they will write you an ESA letter that you can use for housing.
• Best ESA Online Providers: There are many trusted, well-known online providers of ESA letters, but unfortunately, there are a number of scam sites, too. The best companies have earned many positive reviews from their customers and offer a fast, transparent process to provide ESA letters to clients with legitimate mental health needs.

Read on to learn more about the role of emotional support animals, why tenants need an ESA letter, how to get an ESA letter, and which online ESA letter providers offer the best service.

What is an emotional support animal?

An emotional support animal offers comfort, love, and companionship to its owner. Some people struggle with day-to-day stress and anxiety, which can lead to more serious mental health issues. Many individuals with mental health needs benefit greatly from the emotional support of a companion animal, whether they are coping with a long-term mental illness or dealing with extreme stress and anxiety surrounding big life events, such as moving to another state or switching jobs. Regardless of whether an individual lives with daily mental health struggles or experiences sporadic episodes, a support animal can help.

For those planning to move with a support animal, here are some locations we service:

• New York City Movers
• Dallas Movers
• Boston Movers
• Philadelphia Movers
• Pittsburgh Movers
• Los Angeles Movers
• San Francisco Movers
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• Charlotte Movers
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• Find Movers Near You

Also, if you are considering moving to another state, check out this quick guide on tips for moving company quotes.

There is no formal registration or licensing process for emotional support animals themselves. However, to prove to other people (including landlords) that your need for an ESA is legitimate, you will require a letter from a licensed mental health professional verifying this need. 

Severe anxiety, panic attacks, and chronic stress are among the many emotional and mental conditions that can be eased by an emotional support animal.. A licensed therapist can help you determine whether you would truly benefit from the presence of an emotional support animal in your daily life. It’s also possible for a pet that you already own to be regarded as an emotional support animal – your therapist can make that judgment, too.. 

Which animals make the best ESAs?

The most common emotional support animals are dogs and cats. However, an emotional support animal can be any animal that offers comfort and companionship to a person in need. While you most commonly see emotional support dogs, there are many other animals that have successfully served as emotional support animals, including hamsters, rabbits, birds, hedgehogs, and even miniature horses and pigs. Any of these animals can help people to cope with a mental or emotional disability. 

It’s important to keep in mind that although landlords will need to accommodate emotional support animals (as long as you have a valid letter), the accommodations should be reasonable. For example, if you want to live in a top-floor studio apartment, you probably can’t have a miniature horse live with you, even if they are considered an emotional support animal. A landlord is required to provide a habitable space , but ESA owners should also think logically and realistically about which space is best for them and their support animal.

Why do tenants need an ESA letter?

Many ESA owners who benefit from their animal’s companionship and emotional support may wonder why they need an official ESA letter as a tenant. An ESA letter for housing is essential for any ESA owner because the letter shows others that you have a legitimate medical need for your support animal – they are more than just a pet. An ESA letter will show that your animal plays a specific role in helping you cope with a mental health condition.

Because mental and emotional disabilities are often unseen, some people may dismiss them more easily than they would a cast on a broken arm or another physical injury. An ESA letter is the best way for ESA owners to show others that they have a medical need for their companion animal..

Even if they are less obvious to others, mental health struggles can be just as debilitating as physical ailments, and emotional support animals can help. ​Emotional support animals are essential for helping their owners cope with the daily occurrences and big events that cause stress and anxiety. Moving stress , changing jobs, or losing a loved one can significantly exacerbate everyday pressures and create a dangerous situation for someone who is already struggling with a mental health condition.

There are several important laws that protect ESA owners, especially when it comes to housing rules and landlords – as long as they have a legitimate ESA letter. Clearly, the process of getting an official ESA letter is of vital importance if you need to live with your emotional support animal in rented housing..

How to get an ESA letter

An ESA letter will prove incredibly useful when it comes to showing a landlord your medical need for an emotional support animal. If someone has an emotional support animal and they are asking for reasonable accommodations from their landlord, their landlord must respect the legitimacy of their ESA letter for housing.

There are a few steps to follow when getting an ESA letter. First, you need to find a reputable provider that can help you obtain an official ESA letter for housing. Getting your ESA letter online involves just a few simple steps, and you can complete the entire process from the comfort of your own home. 

Take an online assessment

The first step is to explore your need for an ESA. Certain online services can help you with this step by offering an assessment that you can complete in your own time, at home. The assessment might take as little as three minutes. After you complete this assessment, you will most likely have a consultation with a medical professional. 

Have a consultation with a licensed mental health professional

You’ll need to meet, talk on the phone, or have a video call with a licensed mental health professional to discuss your needs and concerns. You’ll need to be matched with a licensed mental health professional or therapist who is authorized to practice where you live, as ESA letter requirements stipulate that the health professional must be licensed in your state. During this consultation, your therapist will outline the best options for getting you help for your mental health needs. A mental health professional is the best person to determine whether an emotional support animal would be an asset to your treatment plan. 

Get your letter

After your appointment with a mental health professional, they will decide whether you would benefit from the presence of an emotional support animal in your life. If your therapist decides that this is the case, they will issue you an official ESA letter. Your ESA letter will need to include certain information in order to be legally approved. Your letter needs to state your mental health clinician’s name, the name and phone number of their practice, the clinician’s license type and number, and when and where the license was issued.

The letter will also need a statement confirming that you need an emotional support animal. It must be written on official letterhead. If you use a legitimate, well-respected site like Pettable to help you get your letter, your therapist will know exactly what to include on your letter. 

Best ESA Online Providers

The process of obtaining an ESA letter can seem overwhelming, but connecting with an experienced, trustworthy company will streamline the process significantly. We’ve selected a few of the best online ESA letter providers that can guide you through each step of the ESA letter process. 

Connecting with an online ESA letter provider can be life-changing for people living with a mental or emotional disability. Having a mental health condition can cause anxiety, frustration, and fear, but an emotional support animal can help. Don’t hesitate to prioritize your health today.

• Easy online prequalification quiz
• Full money-back guarantee
• Fair Housing Act-compliant ESA letters
• Customer support, including email and phone assistance
• You can get your letter in as little as 24 hours after qualifying.
• You must provide an email address and phone number to complete the online prequalification quiz.
• You must pay in full before your consultation, but Pettable offers a 100% refund if you don’t end up qualifying for an ESA letter.

Pettable – The Bottom Line

Pettable has a very easy-to-use process that starts with a simple three-minute assessment about your ESA needs. Pettable will also set up an online consultation for you with a mental health professional who is licensed in your state. If you need a fast and incredibly reliable ESA service, Pettable is one of your best options.

Fast ESA Letter

• Easy three-step process to get an ESA letter
• Speak with a licensed mental health professional
• Fast ESA Letter sends ESA letters via email for easy downloading.
• You can receive a refund only under certain conditions.

Fast ESA Letter – The Bottom Line

Fast ESA Letter is a HIPAA-compliant online service that connects people in need of an ESA letter with licensed mental health professionals. Their process is simple and straightforward, although you may want to think carefully before committing, as refunds are only issued in limited circumstances.

Real ESA Letter

• Offers a free online assessment – no credit card needed
• Letters are written on official letterhead and signed by a licensed healthcare professional.
• You’ll receive a physical copy of your ESA letter by mail, along with your emailed digital copy.
• There are other services that send digital letters more quickly. Real ESA Letter sends digital copies within 48 hours.
• It’s difficult to find contact information for customer support on their website.

Real ESA Letter – The Bottom Line

Real ESA Letter offers legitimate ESA letters that comply with the Fair Housing Act, and they connect people with licensed mental health clinicians. Their letters are professionally written and legally compliant, although it can be difficult to access customer support if you encounter any issues.

ESA Benefits for Students

Pursuing higher education can be stressful , and having a pet to come home to can make a huge difference. There are also resources available for students who have emotional support dogs, or who just love dogs in general, like the scholarship below!

A Dog Changed My Life Scholarship

Has a dog been a special part of your life? Then there’s an annual scholarship just for you! The $500 annual A Dog Changed My Life Scholarship Scholarship was created to support those who love and have been moved by dogs, and who need little help in paying for their education or education-related expenses.  The deadline for applications is August 15 of every year, with winners announced one month later on September 15.

The companionship of a dog is one of the most rewarding experiences in life. Dogs bring years of joy to individuals and families across the globe. Their unconditional love and support can truly change our lives.

This scholarship aims to honor our furry friends and their caring humans by awarding one student $500 to put towards their education.

Any high school senior, undergraduate, or graduate student who’s a US citizen or permanent legal resident and has been impacted by a dog may apply.

Any high school senior, undergraduate, or graduate student who is a US citizen or permanent legal resident and a lover of dogs is welcome to apply for the Dog Lover scholarship. 

Just click to apply below and share why you love dogs and how a dog has changed your life!

• Amount: $500
• Application deadline: August 15
• Recurrence: Annual

Eligibility: 

• Education Level: High school senior, undergraduate, or graduate student
• Citizenship: US citizen or permanent legal resident
• Background: Must love dogs!
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What is the Purpose of an ESA Letter?

The purpose of an emotional support animal letter is to make the special bond between people and their therapy pets even stronger. Many different factors can lead to symptoms such as depression, anxiety, sleepless nights, PTSD etc. The bond people have with their emotional support animal dogs and other animals can be very important in helping to ease the symptoms of those conditions. At Therapy Pet, the goal is to improve the lives of people by making sure they get to live and travel with their therapy pets, who can be essential in the persons comfort and well-being.

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Understanding ESA Letters for Airlines & Housing

Emotional support animals (ESAs) play a crucial role in providing comfort, companionship, and emotional well-being to individuals with mental health conditions. Recognizing the importance of these animal companions, certain regulations and policies have been established to allow ESAs to accompany their owners in airlines and housing. In this blog, we will delve into the concept of ESA letters for airlines, their significance, and how they facilitate the inclusion of ESAs in air travel and housing arrangements.

What is an ESA Letter?

An ESA letter, also known as an emotional support animal letter or prescription, is a document provided by a licensed mental health professional (therapist, psychiatrist, or psychologist). The letter confirms that an individual has a diagnosed mental health condition and that an emotional support animal is an integral part of their treatment plan.

ESA Letters and Air Travel:

Airlines have specific policies regarding the accommodation of emotional support animals on flights. An ESA letter serves as the required documentation to inform the airline of the individual’s need for their animal companion during air travel. It grants the ESA owner the right to travel with their animal in the cabin, bypassing restrictions on pets or additional fees.

To obtain permission for air travel with an ESA, it is essential to provide the airline with a valid ESA letter. The letter should include the mental health professional’s credentials, their contact information, and confirmation of the individual’s need for an emotional support animal. It is advisable to contact the airline in advance to understand their specific requirements and guidelines.

ESA Letters and Housing:

The Fair Housing Act (FHA) in the United States protects individuals with disabilities, including those who require emotional support animals, from housing discrimination. An ESA letter is instrumental in exercising the right to live with an emotional support animal, even in housing that has pet restrictions or no-pet policies.

An individual seeking accommodation with their ESA must provide their landlord or housing provider with a valid ESA letter. The letter should include the mental health professional’s information, confirmation of the individual’s mental health condition, and the necessity of the emotional support animal as part of their treatment plan. This letter helps establish the individual’s right to live with their ESA without facing discrimination or additional fees.

Importance of Valid ESA letters for airlines:

Having a valid ESA letter is crucial for several reasons:

a. Legitimacy: An ESA letter serves as official documentation that validates the presence of an emotional support animal as part of an individual’s mental health treatment plan. It provides credibility and legitimacy to the need for an ESA.

b. Legal Protection: Under the FHA and Air Carrier Access Act (ACAA), individuals with valid ESA letters are protected from discrimination in housing and air travel. The letter affirms the individual’s rights and ensures compliance with legal requirements.

c. Accessibility: An ESA letter allows individuals to have their emotional support animals by their side, providing comfort and assistance in stressful or anxiety-inducing situations, such as air travel or residing in pet-restricted housing.

d. Avoiding Misrepresentation: A valid ESA letter helps distinguish between legitimate emotional support animals and pets. It prevents the misuse or misrepresentation of pets as ESAs, which can undermine the rights of individuals with genuine mental health conditions.

• Obtaining an ESA Letter:

To obtain a valid ESA letter, individuals can contact United Support Animals as they have a Network of licensed Mental Health Professionals and Medical Doctors across the United States who provide our members and customers with legal emotional support animal documentation via the most efficient and simple customer-friendly process.

Also they have a Network of licensed Mental Health Professionals and Medical Doctors that provide quick and confidential consultations to their members and customers.

Responsibilities of ESA Owners:

Owning an emotional support animal comes with responsibilities. As an ESA owner, it is important to:

a. Provide Proper Care: Ensure the well-being and proper care of your emotional support animal. This includes regular veterinary visits, appropriate nutrition, exercise, and grooming.

b. Training and Behavior: Train your ESA to be well-behaved, obedient, and socially appropriate. This helps create a positive environment and promotes the well-being of your animal companion.

c. Respect Rules and Regulations: Abide by the rules and guidelines set by airlines, housing providers, and public spaces when it comes to the presence and behavior of your ESA. It is crucial to respect the rights and comfort of others.

d. Maintain Documentation: Keep your ESA letter and other relevant documentation readily available in case you need to provide proof of your animal’s status.

United Support Animals – ESA letters for airlines

ESA letters play a vital role in recognizing the therapeutic benefits of emotional support animals and facilitating their inclusion in air travel and housing arrangements. By obtaining a valid ESA letter from United Support Animals , individuals can ensure their rights are protected and enjoy the companionship and support of their emotional support animals during their journeys toward improved mental well-being.  To select a letter package call to see if you qualify at 800-918-3151 or do an online screening.

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• Psychiatric Service Dog
• Emotional Support Animal
• How to Get a Legitimate Emotional Support Animal (or ESA Letter)

By:   Lily Velez  Updated: February 24, 2023

Would you like to live with your ESA without paying extra fees?

What is an Emotional Support Animal?

An emotional support animal is a type of assistance animal that helps mitigate the symptoms of mental or emotional disabilities such as depression, anxiety, and post traumatic stress. Such assistance animals are typically prescribed by a licensed mental health professional as part of an individual’s treatment plan. The prescription takes the form of an official document called an emotional support animal letter, also known as an ESA Letter. This document confirms that an individual has a legitimate need for the support that their companion animal provides and entitles them to certain rights under federal law.

What is an ESA Letter For?

An ESA letter is an official document signed by a licensed mental health professional. An ESA letter can also be prescribed by other health professionals who have familiarity with an individual’s medical condition or a person’s disability, such as a general practitioner or a psychiatrist. 

Essentially, an ESA letter takes the form of a prescription. It recommends the use of an emotional support animal as part of a person’s treatment plan when it comes to managing their mental health. This means that the mental health professional believes their client can benefit from the therapeutic relationship and emotional comfort that emotional support animals provide. 

ESAs are commonly prescribed to those living with mental disabilities or emotional conditions such as anxiety, depression, PTSD (post traumatic stress disorder), and other types of mental disorders which can be found in the Diagnostic and Statistical Manual, a handbook published by the American Psychiatric Association and used by mental health professionals all over the world to establish reliable diagnoses.

When a mental health professional has determined that a person can benefit from the companionship of a support animal, they will issue that individual an ESA letter. A legitimate ESA letter will be printed on the licensed professional’s letterhead and include their licensing information in addition to being signed and dated by the prescribing professional. The ESA letter will clearly establish that the patient in question has a confirmed disability and that an emotional support animal provides them with needed support.

These days, the internet is rife with scams when it comes to fraudulent ESA websites and fake ESA letters. As a result, it’s absolutely essential for those in genuine need of an emotional support animal to understand what a legitimate ESA letter contains as to avoid getting scammed by services that don’t comply with federal and state regulations.  Only a legitimate ESA letter is recognized under federal law, and only a legitimate ESA letter entitles an individual to certain rights when it comes to reasonable accommodation from housing providers while also permitting an individual to travel with their animal on ESA-friendly airlines.

It’s important to note that an ESA letter does not designate a companion animal as a service animal. Emotional support animals and service animals both provide assistance to their handlers, but they hold different designations under federal regulations and are entitled to different kinds of rights.

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Emotional Support Animals vs. Service Animals

There are all kinds of assistance animals in the world today that provide a great service to those who rely on their support.

Emotional Support Animals , also called ESAs or comfort animals, are companion animals that offer comfort and support to those living with emotional disabilities such as anxiety, depression, social phobias, and other mental health disabilities. 

The most common type of emotional support animal is an emotional support dog, and there are many popular dog breeds commonly used for their natural talent for providing emotional comfort, but there are no federal regulations stating that only dogs are permitted to provide this service. Emotional support animals can also include cats, rabbits, and other types of pets. The animal simply needs to be able to provide emotional support to an individual in order to be recognized as an ESA. 

ESAs aren’t individually trained to perform tasks the way service animals are. As a result, their rights are limited when it comes to certain types of public access and, in some cases, air travel.  

Service Animals , on the other hand, receive extensive training (and often highly specialized training) in order to provide assistance to their handlers. The most common types of service animals are service dogs. 

Service dogs are commonly trained to perform a specific task or a set of tasks. A seeing-eye dog, for instance, helps a visually impaired individual or fully blind person navigate life in a safe manner that gives them their independence back. Other types of service dogs include diabetic alert dogs, hearing dogs, and mobility assistance dogs, among many others. 

Because service dogs provide assistance for major life activities such as getting around throughout the day, opening doors, turning on lights, setting off alarms, and in some cases alerting a person to potentially-deadly blood sugar levels, they’re entitled to the broadest possible range of privileges and rights under federal law. 

Psychiatric Service Dogs  are another type of service animal. A psychiatric service dog is a type of service dog that has been individually trained to perform tasks that help with the emotional issues of a person’s disability. 

A specific task may entail a psychiatric service dog providing deep pressure therapy to help their handler through a panic attack. Psychiatric service dogs may also help with assistive actions such as waking up their handler from a night terror or guiding their handler to a safe space during an anxiety episode. The  U.S. Department of Justice  also offers the example of a psychiatric service dog reminding their handler to take their medication, which is considered a ‘Medical Reminder’ task. 

Just like any other service animal, psychiatric service dogs receive extensive training to perform tasks that assist their handler and are commonly prescribed to those living with post traumatic stress, anxiety, and other types of emotional disabilities. Because being separated from their psychiatric service dog substantially limits an individual’s ability to thrive as much as possible, psychiatric service dogs are also entitled to the same privileges and rights as any other type of service dog. Some of the most common  dog breeds  used for psychiatric service include Golden Retrievers, Labrador Retrievers, and German Shepherds.  

Therapy Animals aren’t entitled to special rights the way emotional support animals or service animals are, but they still provide an incredible service to those on the receiving end of their attention. Therapy animals are commonly found in hospitals and nursing homes and their task is simple: to comfort people. Therapy animals can also be found on-site after major tragedies or natural disasters to offer emotional support to those in need.

Service Animal and Emotional Support Animal Laws

It’s helpful to understand the difference between service animals and emotional support animals when it comes to important issues such as the basic requirements of their training regimen, the functions they must perform to uphold their designation as an assistance animal, and how an individual can qualify for one or the other. 

Another important distinction between service animals and emotional support animals are the rights and privileges each is entitled to under federal regulations.  

What is the Americans with Disabilities Act?

The Americans with Disabilities Act became law in 1990 and prohibits discrimination against people with disabilities. This protection extends to all areas of public life, including employment, education, transportation, and public accommodations. For instance, The United States Department of Transportation ensures that transit agencies comply with the ADA to make public transit vehicles and facilities accessible to those with disabilities, and the U.S Equal Employment Opportunity Commission (EEOC) also enforces the ADA by prohibiting employers from discriminating against qualified individuals on the basis of a disability. 

When it comes to service animals, the  Americans with Disabilities Act  is the most important piece of legislation to be familiar with. This piece of legislation states that  "Under the ADA, state and local governments, businesses, and nonprofit organizations that serve the public generally must allow service animals to accompany people with disabilities in all areas of the facility where the public is allowed to go."

This law extends to public access rights (meaning service animals can accompany their owner in public places such as restaurants, malls, local government agencies, and stores where animals are not normally allowed) and educational facility access rights (meaning service animals are permitted to accompany their owners into schools, colleges, and universities).

In addition to the Americans with Disabilities Act, there are two federal statutes that those with service animals and emotional support animals should be familiar with.

What is the Fair Housing Act?

The Fair Housing Act applies to both emotional support animals and service animals. It was signed into law in 1968 and protects people from discrimination during housing-related activities such as renting when it comes to race, religion, or disability.  The Fair Housing Act ensures that an individual with a mental illness or mental disability does not experience housing discrimination because of their need for an emotional support animal or service animal. Housing providers must instead provide reasonable accommodations for these individuals and are not allowed to charge the individual any type of fee, such as pet deposits.

Those with emotional support animals will need to present their landlord with an ESA housing letter to demonstrate their need for the animal’s support. This is why it’s essential to seek out a legitimate ESA letter, as only a legitimate ESA letter is recognized under law. Legitimate ESA letters must be signed and dated by a licensed mental health professional, must include the professional’s licensing information, and must be printed on the practitioner’s professional letterhead. 

Just like with the ADA, there are local government agencies and other federal departments that work to ensure fair and equal housing opportunity for all, such as The U.S. Department of Housing and Urban Development, which provides  comprehensive resources on tenant rights, laws, and protections. 

What is the Air Carrier Access Act?

The  Air Carrier Access Act  went into effect in 1986 and prohibits discrimination in air travel on the basis of a person’s disability.  This law requires air carriers to accommodate the needs of passengers with disabilities, including the accommodation of service animals.  Because of the Air Carrier Access Act (ACAA), service animals are permitted to ride in the airline cabin with their handler (provided the animal is not too large or too heavy) and a person with disabilities cannot be charged a pet fee when traveling with their service animal. This law applies to all flights of U.S. airlines as well as flights to or from the United States by foreign airlines.

Airlines may, however, request specific documentation and/or 48-hour advanced notice if a service dog is boarding a flight, such as an official document from a licensed mental health professional confirming an individual's mental or emotional disability and their need for their assistance animal. 

For a psychiatric service dog, this document will take the form of a Psychiatric Service Dog Letter, also called a Psychiatric Service Dog Travel Letter. For emotional support animals, this document is commonly referred to as an ESA Letter, or more specifically, an ESA Travel Letter. The allowance of emotional support animals onboard flights varies from airline to airline, however, so travelers should always contact an airline in advance to confirm any policies or restrictions when it comes to emotional support dogs and other types of assistance animals. Travelers may also opt to book their flight with an ESA-friendly airline to better suit their travel needs.  

If at any time, an airline staff member is violating a disabled person's rights under the ACAA, that individual has the right to speak with a Complaints Resolution Official (CRO).  The U.S. Department of Transportation advises that "A CRO is the airline’s expert on disability accommodation issues. Airlines are required to make one available...at no cost, in person at the airport or by telephone during the times they are operating."

Are Emotional Support Animals Allowed on Flights?

As of January 11, 2021, the U.S. Department of Transportation allows each individual airline to determine its own policies and regulations when it comes to emotional support animals. 

While airlines such as Delta, United, and Air Canada no longer recognize emotional support animals as a type of assistance animal,  these air carriers may still permit individuals to travel with their comfort animal as long as the individual pays a pet fee , the way pet owners typically do when traveling with a companion animal. 

There may, however, be restrictions in place in terms of an animal’s weight, size, or breed, so ESA owners should always contact their airline of choice ahead of time for more information about the air carrier’s policies.  Those with concerns can also opt to travel with one of several ESA-friendly airlines that still permit emotional support animals onboard flights. These airlines will require proper documentation (in the form of an ESA letter) in order to confirm that the animal’s presence is required to help with emotional conditions or a mental disability.  

How to Qualify for an ESA Letter / Emotional Support Animal

As previously mentioned, comfort animals like emotional support dogs are commonly prescribed to those living with mental disabilities or emotional conditions such as anxiety, depression, PTSD (post traumatic stress disorder), and other types of mental disorders. A person's disability must be one that's found in the Diagnostic and Statistical Manual, also known as the DSM. Mental health professionals all over the world commonly refer to this handbook to establish reliable diagnoses. 

To qualify for a comfort animal, therefore, a licensed mental health professional must first determine that an individual has a mental disability or mental illness as classified by the DSM. Apart from mental health professionals such as psychologists and licensed counselors, this determination can also be made by an individual’s general practitioner. 

For those who may not already have access to a mental health professional or physician, telehealth can help make the process of getting an emotional support dog easy. Telehealth platforms such as  CertaPet improve access to mental health care, with a focus on providing services to individuals who are seeking animal assisted interventions as part of their treatment plan.  

Typically, the process of getting an emotional support animal letter from one of these telehealth platforms will begin with an online questionnaire. The  online questionnaire  serves as a pre-screening to determine if an individual qualifies for an emotional support dog or cat (although other domestic animals like rabbits are also a common option). 

The online questionnaire takes only minutes to complete, and if the pre-screening determines an individual qualifies for an ESA, they are then connected to a licensed mental health professional for a consultation. The mental health professional will speak with the individual about their needs, and if the professional believes an ESA will be a beneficial part of the patient’s treatment plan, they will issue an emotional support animal ESA letter. An individual will typically receive immediate access to a PDF version of their emotional support animal letter, which they can print from a home computer. Most telehealth platforms also offer the option of mailing an ESA letter. 

A legitimate ESA letter will always be printed on the licensed professional’s letterhead and include their licensing information in addition to being signed and dated by the prescribing professional. The ESA letter will clearly establish that the patient in question has a confirmed disability and that an emotional support animal provides them with needed support.

The ESA letter entitles its holder to reasonable accommodation when it comes to housing (meaning an individual cannot be charged a pet fee or pet deposit for having an ESA, nor can they be denied housing in a no-pets property). This reasonable accommodation is made possible because of the Fair Housing Act. An ESA letter also provides the proper documentation required when traveling with an airline that permits emotional support dogs and other types of ESAs onboard flights.

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* Check your airline's policies based on changes made by the U.S. Department of Transportation as of January 11, 2021.

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What Types of Pets Can Be an Emotional Support Animal?

Emotional support dogs are the most common type of comfort animal. This is because emotional support dogs tend to be easy to train and because dogs in general are typically allowed in a greater variety of places such as dog-friendly public parks and other dog-friendly locations. However, cats and rabbits can also be ESAs, as can miniature horses. 

Exotic animals such as sugar gliders, snakes, and certain types of amphibians, birds, and insects can also be designated as an ESA. However, an exotic animal may not be entitled to the same reasonable accommodation as domestic animals. For instance, airlines that allow ESAs typically only permit dogs or cats onboard, as some animals (especially untrained ones) can pose a risk to public health. For these reasons, mental health professionals will typically recommend that an individual select a domestic animal as their ESA.

Is a Registry Site or Emotional Support Animal Vest Required?

An individual does not need to register with any ‘national databases’ or ‘registry sites’ to prove their animal is an ESA. While many fraudulent sites claim that an ESA will need a registration number to validate its status, this isn’t in any way the case and is simply the rhetoric of typical ESA scams. All that’s required to confirm that an animal is an ESA is a legitimate ESA letter signed by a professional licensed in mental health.  

However, many ESA owners still choose to outfit their animal in special vests or harnesses that clearly distinguish the animal from an ordinary pet. An ESA ID card is also a common item these individuals make it a point to have on hand. These items help communicate that a comfort animal is ‘on duty’ and therefore shouldn’t be disturbed. These items also help communicate to personnel such as a landlord or an airline staff member that the animal provides needed assistance that supports certain disabilities. 

How to Get an Emotional Support Animal

A pet that an individual already owns can serve as their ESA if the animal is one that already provides emotional comfort and support. For those who don’t already have pets, there are no restrictions as to an ESA’s species, breed, size, or weight, which makes it easier for individuals to select the perfect comfort animal for their unique needs. 

Licensed mental health professionals recommend selecting a domestic animal as a person’s ESA, as this makes it easier to enjoy the animal’s constant companionship when it comes to housing and travel situations. 

Individuals can easily find a comfort animal through local animal shelters or rescue groups. Most of these organizations will allow a person to interact with their dog or cat of choice pre-adoption to ensure there’s a connection between the two, allowing individuals to select an animal that will provide emotional support and the much-needed comfort they’re seeking.

Frequently Asked Questions

Can you have more than one esa.

An individual can have more than one ESA if their health professional agrees that more than one animal can help to promote their well-being and that each animal will play a role in the person’s treatment plan. An individual ESA letter will be needed for each animal. 

What makes a legitimate ESA letter?

A legitimate ESA letter should be printed on the licensed professional’s letterhead and include their licensing information in addition to being signed and dated by the prescribing professional. The ESA letter will clearly establish that the patient in question has a confirmed disability and that an ESA provides them with needed support. 

What if my landlord doesn't allow pets?

The Fair Housing Act ensures that an individual with a mental illness or mental disability does not experience housing discrimination because of their need for an ESA. Housing providers must allow ESAs to live with their owners, regardless of any no-pets policy in place. They are also prohibited from charging pet-related deposits or fees for the ESA. 

Do emotional support animals have a size limit?

There are no restrictions when it comes to an ESA’s species, breed, size, or weight. However, some ESA-friendly airlines may have certain restrictions in place when it comes to a dog’s breed. Other airlines may not allow certain species (such as exotic animals) onboard flights. 

Are ESAs allowed in all public places?

ESAs are not entitled to the same public access rights as a service dog and are therefore not always allowed in all public places. A legitimate ESA letter entitles ESA owners to reasonable accommodation when it comes to housing and can also allow the individual to travel with their animal on ESA-friendly airlines. However, ESAs may not be allowed in certain establishments such as restaurants or hotels unless such businesses are already pet-friendly.  

Can I bring my emotional support animal on flights?

As of January 11, 2021, the U.S. Department of Transportation permits each individual airline to determine its policies and regulations when it comes to the allowance of ESAs onboard flights. Some airlines still permit animals to fly with their owners but may now require the payment of a pet travel fee. Those traveling with an ESA should contact their air carrier of choice ahead of time to confirm its policies and restrictions when it comes to ESAs. 

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