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Du Tourist Sim: How to get Sim for tourist/visitors in Dubai, UAE? Plans, Cost, Data, documents required, Where to get, How to activate, top up?

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Du Tourist Sim Card: How to get Sim for tourist/visitors in Dubai, UAE? Plans, Cost, Data, documents required, Where to get, How to activate, top up?

What is tourist sim card.

The offers special tourist SIM cards with different packages to people visiting Dubai for business or vacations . You can get the SIM from the airport as soon as you land; however, the tourist SIM is for one-time use. This means you can use it for as long as your package lasts and won’t be able to renew it.

Du Tourist Sim Card Dubai

Now tourist can buy Du Network Sim in Dubai.

Du Tourist Sim Card Plan Details

Unlimited du data plans, other du data plans, how to recharge in du tourist sim, dubai.

• Visit https://myaccount.du.ae/ .
• Enter your mobile number.
• Choose your Payment Option. (Visa, Mastercard and American Express and also use international cards.)
• Select your Data Options and Flexi minutes.
• Click Select.
• Click Confirm.

Download Du App from Google Play Store, Android/Apple store, mac, ios/ Huawei App Gallery

*You can Get a Tourist Du Sim Card on the Airport itself

How can I get sim card in Dubai?

The SIM card can only be delivered and activated in-store.

• Obtain your SIM card from Etisalat outlets: Dubai Int’l Airport (T1, T2 & T3),
• Abu Dhabi Airport (Terminal 1),
• Sharjah Airport arrivals, or city locations.

What are documents required to get/obtain in Du Tourist SIM?

• A photocopy of your Emirates ID
• Residence visa

How can I activate the free Du Tourist SIM on arrival?

The SIM is already active and has information about your name and passport details. To start using the line, you will need to perform a verification following a few simple steps:

• Insert the SIM into your phone.
• You will receive a verification SMS from 1220 , requesting you to reply with your year of birth.
• Once the verification is successful, you can start enjoying the free 1 GB of data for 24 hours.
• You will receive an SMS with your mobile number.
• In case the verification is not successful because the year of birth you’ve entered is incorrect, please visit our store to get a new free SIM with your ID. You have 14 days to complete the verification. Otherwise, your line would be deactivated.

Du Tourist SIM Recharge Options

How long is the Dubai Du tourist SIM valid for?

• The du Tourist SIM is valid for up to 90 days .
• You can extend it for another 90 days by dialing *135# .

How to Pre-book your Tourist SIM in Dubai, UAE?: Procedure, Documents required, Where to Collect, Cost?

View the How to Pre-book your Tourist SIM through the above link.

Best Tourist SIM Card in Dubai, UAE

Dubai tourists to get free sim cards on arrival at airport.

View the Dubai Tourists to get Free SIM Cards on Arrival at Airport through the above link.

Du Customer Care Contacts

View the Du Customer Care Contacts through the above link.

Du Head office : Dubai Hills Business Park, Dubai, United Arab Emirates

Customer care Number: 00 971 4 390 5555

In UAE: 800155

for Consumer or Business: 800188

Overseas: +971 55 5678155

Email: [email protected]

Du Official Website: du.ae

List of Du Stores in Dubai, UAE

View the List of Du Stores in Dubai, UAE address, phone number, email, through the above link.

Is there any problem / complaint with reaching the Du Tourist Sim Card Address or Phone number? Please report any issues using the below comment form.

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DU Tourist SIM Card Prices, Visitor Packages & Offers

DU is the largest telecom network in UAE, providing prepaid, postpaid, broadband, and WIFI services. This network is the second largest network in UAE which is mostly used due to its lowest rates and SIM card prices. DU tourist SIM card already new offers which are called the Visitor SIM plans cost about AED 49. We will explain the complete information about its packages, and prices, and comparison of DU SIM card prepaid and traveller SIM cards .

Table of Contents

A new SIM card by DU costs about a minimum of AED 49 with some free calling minutes and internet data. Customers have opportunities for free SIM cards without bundle activation that can be obtained from any airport in the UAE.

Tourist SIM cards with unlimited data packages and calls are also available at the lowest cost compared to other networks. If you want to use the WIFI services, Du also offers WIFI packages to its customers some are free and some paid but are unlimited*.

Du Tourist SIM Card Prices _ Best Visitors Plans

• Free SIM : 1GB Data (24 Hours)
• AED 49 : 30 Flexi Mins, 2 GB, Unlimited Internet Calling
• AED 99 : 30 Flexi Mins, 6 GB, Unlimited Internet Calling
• AED 139 : 30 Flexi Mins, 10 GB, Unlimited Internet Calling

These plans, including a free SIM card, are valid for 28 days only. After this, customers can recharge the balance to continue using the services. Flexi minutes are usable to call within the country and internationally.

You can get more information by dialling the USSD code *101#. All the plans have free internet calling, and you can use it for free on Botim , WhatsApp, Facebook, Twitter, and Snapchat.

Here are the more Visitor SIM card plans:

• All packages include free Unlimited internet calling .
• Internet calling is valid for the Botim app
• Flexi minutes are usable for local and international callings

Du visitor packages are limited which we have provided you with the list. If you are already living in the Emirates, you can buy additional prepaid SIM cards with different packages and prices.

You can buy any sim card online which will be delivered to your given address within 1 hour. All customers can use tourist SIM cards as Pay as You Go after expiring the packages. When you buy a new SIM card, you have option to get a physical or eSIM card.

Customers are also eligible to get free 100GB of data on prepaid SIM cards when they activate the Du UAE app for the first time. Postpaid customers have many great options before buying a SIM card in Dubai including data packs. All the information we have added on our tourist page .

Du Pay As You Go Visitor SIM Card Plans

Du pay as you go SIM card price is AED 55 which comes with hundreds of add-ons, internet, calling and roaming packages. If you want to buy a non-contract Du SIM then Pay As You Go is the best selection that comes with 2 Flexi minutes for local and international calling .

The best advantage of this offer is that you don’t have to pay monthly fees and you can save money. Whenever you need internet, calls, and any value-added services, you can easily activate them according to your needs.

Also Read: Du International SMS Packages

Tourist SIM Card Add-on

If your package and data have expired prematurely, you can activate the addon. This addon is available daily and weekly for traveller SIM card users.

• Dial *055# to activate tourist add-ons
• Dial *135# to manage your account

Out of Bundle Charges

Out of the bundle, the default rates will be applied:

How to buy a Du SIM Card in UAE?

After selecting the SIM card you can easily buy DU SIM at any airport. With all the package and SIM information provided, you can select any SIM and purchase it from the representative. If you wish to book a SIM card before you arrive in the Emirates, this option is also available on Du’s official website du.ae/.

Requirements:

• You need your original Passport along with a copy

Buy a SIM Card at the Airport

• Open shop.du.ae/ from your device or get the plans card from the airport
• select any plan according to your needs mostly we have added all in this post
• Select the SIM card eSIM or physical SIM card
• Insert it into your phone and activate it

You can buy SIM cards by visiting any nearest Du store or selling point. You must have your Emirates ID or passport to buy a SIM card.

Activating Du Visitor SIM Card

Buying a SIM card from the store will be active on your Emirates ID or passport. You have to verify your SIM card to use it.

• Insert SIM in your mobile phone and power on your phone
• Upon turning on your mobile, you will receive an SMS from 1220
• Reply it with your date of birth example your birthday is “June 12, 1990”, Send ‘1990’ to 1220
• SIM card will be activated successfully and you will receive 1GB of data for free

Sometimes customers never receive SMS from 1220 which causes a big problem and customers have to visit the Du store again. You can the second method to activate the tourist SIM card.

• Dial *122# from your phone
• Enter your passport number, date of arrival (according to your passport), and country name
• After completing all the steps, your SIM card will be activated within a short time

DU is offering free SIM cards to its new users who come to the UAE for a short time. They can buy this SIM card and can get a 1GB data bonus for 24 hours. This is a limited-time offer that is valid for only tourists or new customers.

DU SIM card is the best selection if you are on a budget. Its 5G coverage is amazing and is available in all urban and rural areas. You can call 135 to activate, deactivate and know about your SIM card. You can also buy a Du eSIM card or move from a physical SIM card to eSIM using the app. Below, we are giving you all the basic information that can be helpful for you.

Helpline: 155

Package Activation: Dial *135#

Check Balance: Send “Balance” to 1355

Recharge/voucher: Dial *135*voucher/card number#

Addon Activation: Dial *055#

Website: https://www.du.ae/

Related Posts:

Hi, I am Saleem Baloch and living in the UAE. After moving to Dubai, I got a lot of experience with telecom and travel here after which I started this blog. I personally tested eSims, physical prepaid and postpaid SIMs in UAE and share my knowledge with people.

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Free Du Tourist SIM in Dubai Airport: Activation & Top-Up Guide

If you’re visiting the vibrant city of Dubai, you’ll find that having internet access is essential for navigating and enjoying all it has to offer. In this article, we’ll show you how to get a free Du Tourist SIM card at the airport, activate it, and keep it topped up. Whether you’re looking to share your adventures, stay in touch with loved ones, or just need the internet for directions, we’ve got you covered with simple steps to ensure you’re connected throughout your stay in Dubai.

Pick Up Your Free Du Tourist SIM at Dubai Airport

Your digital journey in Dubai begins as soon as you land. After you’ve passed through immigration, you’ll be given a free Du Tourist SIM card , right alongside your passport, now stamped for entry by the Immigration Officer.

Also See: 3 Ways to Check Your Du SIM Number in the UAE

How Long Can You Use Your SIM?

The validity of your Tourist SIM card aligns with the length of your visa. As you exit the country, your SIM will automatically deactivate, and you’ll receive a notification about the deactivation. This feature ensures your privacy and data safety once your stay concludes.

Enjoy Free Data Immediately

The Du Tourist SIM comes with 1 GB of free internet, which is available for use within the first 24 hours. After you have utilized this allowance, you can recharge your SIM either through the Du website ( www.du.ae/qr ) or at a local retail outlet.

Related Article: 3 Quick Ways to Check Your Du Balance

Simple Activation Steps

To activate your SIM:

• Insert the SIM into your phone.
• You will receive a verification SMS from 1220, asking you to reply with your birth year (e.g., if your birth date is 25 February 1990, send an SMS “1990” to 1220).
• After successful verification, you can start using your free 1 GB local data for 24 hours.

Didn’t get the SMS? No problem:

• Dial *122# and enter your passport number, country name, and date of arrival as per your passport.
• The system will validate this information. You’ll then receive a notification stating that your activation is in process.
• Upon activation, you will receive a notification informing you that the SIM is ready for use, including your new mobile number.

You Might Also Like: How to Claim Your VAT Refund in UAE: A Guide for Tourists

Your New Number

You’ll receive an SMS with your phone number once the SIM is activated.

Choosing the Right Package for You

Once you have consumed the initial free benefits, Du has various plans for tourists, from 2GB to unlimited data, starting at AED 49. Plans include minutes for national and international calls and even unlimited internet calls, depending on the package you choose.

Switching to an eSIM

If you prefer eSIM, you have the option to convert your physical SIM to an eSIM. This can be done at any Du store at the airport by showing your physical SIM.

Also Read: How to Check Your Nol Card Balance: 3 Easy Ways

In conclusion, staying connected in Dubai is made easy with a free Du Tourist SIM . By following the straightforward steps outlined in this guide, you can activate and recharge your SIM, ensuring seamless internet access during your stay. Whether for navigation, social sharing, or staying in touch, this SIM card is your key to a hassle-free Dubai experience.

Related Posts:

Mohammed Ameen is a seasoned content creator specializing in expatriate life in the Middle East. Since 2012, he has been creating content for websites focused on expatriate life in the Middle East.

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Free SIM card for every tourist in Dubai

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Dubai - The SIM card will be valid for 30 days, an entire month, or the duration of the tourist's stay.

by Dhanusha Gokulan

• Follow us on

Published: Fri 5 Jul 2019, 1:45 PM

Last updated: Wed 4 Jan 2023, 5:01 PM

All tourists entering Dubai will receive a free pre-paid mobile SIM card, thanks to a collaborative 'happiness' project launched by Du Telecommunications, the General Directorate of Residency and Foreign Affairs (GDRFA- Dubai), and Smart Dubai.

The free 'tourist sim pack' will be handed over to all tourists above 18-years-old at the Immigration counter, Major General Mohammed Al Marri told Khaleej Times at a press meet at the Dubai International Terminal 3 on Sunday, June 16. He said, "The traveller will be given the SIM card on the basis of their travel document, which includes the travellers' passport and a valid visit visa."

The pilot phase of "Connect with Happiness" project allows travellers with transit visa, visit visa, visa on arrival, and GCC citizens arriving at Dubai International Airport to take advantage of complimentary du Tourist SIM cards. The SIM card will provide the tourist three-minute talk time and 20 MB mobile data for free. The SIM card will be valid for 30 days, an entire month, or the duration of the tourist's stay.

Fahad Al Hassawi, Deputy CEO - Telco Services, du, also said that the system works in sync with the immigration system, and will be deactivated once the tourist exits the country. "Otherwise, the SIM is valid for 30-days only. The tourist can also top-up the sim for three packages- small, medium, and large," said Hasawi.

Authorities believe this project will enhance the happiness of all visitors entering Dubai. Currently, the SIM will be offered to passengers exiting Dubai Airport terminals 1,2, and 3.

However, in case the tourist changes his status to a resident of Dubai, he will not be able to convert the number into a permanent one, Hawasi told Khaleej Times on the sidelines of the press meet.

"As per rules set by the telecommunication regulation authorities in Dubai, the SIM card will be deactivated in 30 days or when the individual leaves. As of right now, there is no mechanism in place to convert the temporary number into a permanent one."

Al Marri also said, "This project aims to contribute to achieving Dubai Happiness Agenda, which is being implemented by the Smart Dubai Office. We have targeted visitors of Dubai in cooperation with du, in a move to ensure they enjoy a safe and happy stay."

Al Marri added: "Dubai is witnessing an increasing growth in a number of visitors from all over the world. In addition, this initiative is line with the directives of the UAE leadership and with the city's vision for the implementation of Happiness Agenda to make Dubai the happiest city on Earth. He added, "Through our association with du, we are pleased to be enabling visitors to Dubai to enjoy a unique service on arrival."

Dr Aisha Bint Butti Bin Bishr, the director general of the Smart Dubai Office said, "Smart Dubai Office in collaboration with its strategic partners, is working to achieve Dubai Happiness Agenda, which was launched by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai in 2016, which focuses on people happiness, whether visitor, resident or citizen. People's happiness in Dubai is what we are working for."

Hawasi said, "As part of future plans, we are hoping the project will eventually be extended to all immigration checkpoints in the UAE. It will also be extended to other airports across the country."

How to activate the free Tourist SIM package

Travellers will have access to the Tourist SIM package, which comes preloaded with a free SIM card, three flexi- minutes and three-day validity.

Once activated, tourists can then opt to add more calling minutes or data via three recharge options:

1. Pay Dh25 and get 150 MB data - 10 flexible minutes, three-day validity

2. Pay Dh55 and get 500 MB data - 20 flexible minutes, seven-day validity

3. Pay Dh110 and get 2 GB data - 40 flexible minutes and 14-day validity

To activate the complimentary SIM, all travellers need to do is insert the SIM card, dial *122# and follow the instructions to get connected through du's outstanding service.

Promoters from du will also be present near immigration desks at Dubai International Airport to help visitors.

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Dhanusha Gokulan

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Uae’s du introduces eco-friendly free tourist sim.

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du, from Emirates Integrated Telecommunications Company (EITC), has introduced the eco-friendly free Tourist SIM to cater to the communication needs of world travelers.

The Tourist SIM offers various benefits including 1GB free data for 24 hours, 5G network availability, and unlimited data plans with the option to make international calls.

It also promises a seamless activation experience and is fully recyclable and environmentally friendly, making it a unique solution for world travelers. With reliable connectivity offered by this Tourist SIM, travelers can easily stay connected, share their experiences, and communicate with loved ones in real time.

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Mr. Karim Benkirane. Chief Commercial Officer at du said that, “We are excited to introduce our eco-friendly free Tourist SIM, along with our commitment to sustainable connectivity. Our goal is to provide travelers with a seamless and uninterrupted connection, allowing them to fully engage in their journey and amplify their experiences with the global community.”

“With our advanced 5G network and state-of-the-art infrastructure, we are confident that customers will enjoy unparalleled connectivity and outstanding value while helping them explore the world sustainably,” Mr. Benkirane added.

With du’s seamless connectivity, tourists can access information, navigate their surroundings, and engage in virtual experiences in a more sustainable and eco-friendly way.

According to the statement, “By leveraging its robust network and infrastructure, du ensures that tourists visiting the UAE can stay connected, stream content, and stay informed about the latest developments without any disruptions. This commitment to reliable connectivity is not only convenient for tourists, but it also promotes sustainable travel practices.”

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Visiting the UAE? Here is how you can apply for your SIM card

• Kamal Pandey

How visitors can get a free Sim card in the UAE

Dubai: If you are wanting to fly in to the UAE, you might be thinking about how you can get a nearby UAE Sim card to remain associated with loved ones. At the point when you first land in the UAE, you don't have to venture out of the air terminal to get your hands on a Sim card. In any case, regardless of whether you have left the air terminal, for the inn or your family's home, you can in any case apply for a Sim card. Here are for the most part the choices accessible to UAE guests . 

Mychoicetourism:  offers the 'Guest Line' bundles, where a guest can get a Sim card, alongside the alternative of four bundles:

1. Guest Line

• Cost: Dh49 
• Data: 2GB 
• Flexi minutes - 30 (Flexi minutes can be utilized to settle on public or global decisions)

2. Guest Line  

• Cost: Dh79 
• Data: 4GB 

3. Guest Line Premium 

• Cost: Dh125 
• Data: 6GB 
• Flexi minutes - 120 (Flexi minutes can be utilized to settle on public or global decisions)

4. Guest Line Premium +  

• Cost: Dh200 
• Data: 22.5GB 
• Flexi minutes - 525 (Flexi minutes can be utilized to settle on public or worldwide decisions)

Extra advantages

Etisalat has tied up with Careem, to offer Dh100 credit for the ride hailing administration. You can likewise get shopping benefits by utilizing the Etisalat Smiles application.

Where would i be able to get it?

You can get the SIM card at any air terminal in the UAE, or at the Etisalat stands, shops or business focuses.

Which reports do I need?

To get a Sim card as a guest, you would have to give the accompanying archives:

• Original visa

• Valid UAE visit visa

How long will it be substantial for?

The bundle is legitimate for 28 days.

Guests to Dubai can likewise get a free SIM card from du.

Where would i be able to get the free Sim card?

The card can be mentioned for at the movement counter of Dubai Airport, or by visiting any du stand, shop or business focus at the air terminal or anyplace in the UAE.

Who can get the free Sim card?

Guests beyond 18 years old can get the Tourist Sim bundle, which comes preloaded with a free Sim card, three flexi minutes, 20 MB information and a one-month legitimacy.

Travelers can add additional calling minutes or information by means of three re-energize alternatives by du:

• Pay Dh25 and get 150 MB information – 10 adaptable minutes, three-day legitimacy

• Pay Dh55 and get 500 MB information – 20 adaptable minutes, seven-day legitimacy

• Pay Dh110 and get 2 GB information – 40 adaptable minutes and 14-day legitimacy

To actuate the free Sim, you need to embed the Sim card in your telephone, dial *122# and adhere to directions.

Reports required

On the off chance that you wish to get the Tourist Sim from a du booth, shop or business focus, you would have to give the accompanying records:

1. Unique visa

2. Substantial UAE visit visa

The du Tourist SIM is legitimate for as long as 90 days. You can expand it for an additional 90 days by dialing *135#.

Are there any expenses in the event that I change my arrangement?

In the event that you are remaining on in the UAE, you can change the Tourist Sim plan to a paid ahead of time or postpaid association.

There are no charges in the event that you change to a Postpaid arrangement. Notwithstanding, on the off chance that you change to a Prepaid arrangement a one-time charge of Dh55 (barring VAT) will apply.

Virgin versatile

Virgin versatile additionally has shops at air terminals in Dubai, Sharjah and Abu Dhabi, and you can visit a stall to get a Sim card and select an arrangement that best suits your necessities.

Virgin versatile permits clients to tailor their telecom bundle dependent on their use and needs, permitting you to pay for the minutes and information you would require.

Get the Sim card conveyed

You can likewise get the Sim card conveyed by following these means:

1. Download the Virgin Mobile application

2. Pick a number from the choices accessible

3. Set up your arrangement dependent on your inclination

4. Apply for the Sim card by making the installment

As indicated by Virgin Mobile, the Sim card is conveyed to the client inside an hour and is initiated right away.

You would have to give your visa subtleties to check purposes.

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New to the UAE – what are my SIM card options?

Living in uae.

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Dubai: Have you just moved to the UAE on a new job or to live with your family? If you are a new resident, still trying to sort out all your paperwork, you may be wondering how you can apply for a SIM card. Here is all you need to know about the requirements you need to fulfil to apply for a SIM card and what your options are for getting a mobile phone line.

Can I get a postpaid or prepaid line right after I land in the UAE?

The requirements for getting a SIM card are set by the UAE’s Telecommunications and Digital Government Regulatory Authority (TDRA). As per TDRA’s regulations, an applicant must provide an Emirates ID, along with other supporting documents, to apply for a SIM card.

However, if you have just landed in the UAE and your residency-related paperwork is still under process, you can apply for a tourist or visitor’s line, which is offered by all the main telecommunications operators in the UAE – Etisalat, du and Virgin Mobile. Once you have an Emirates ID, you can convert the line into a prepaid or postpaid number.

Etisalat – Visitor line

Etisalat offers customers a visitor line, which can be applied for by anyone new to the UAE, as it only requires you to present your passport.

However, the number is only active for 90 days. If you are a new resident in the UAE and still in the process of applying for your visa, you can get a visitor line and then convert it to a postpaid or prepaid number once you get your Emirates ID.

How can I get a SIM card?

It is important to note that along with the SIM card you will need to get a prepaid pack, which will have a certain number of call minutes and internet browsing data loaded in it. Once you choose a pack suitable for your phone usage, you can purchase the SIM card through the following methods:

- Purchase it online, through etisalat.ae - Visit an Etisalat business centre or kiosk. - Stop at the Etisalat kiosk at Dubai, Abu Dhabi or Sharjah International Airport. - Visiting an Etisalat centre at the airport, or at a mall in the UAE.

du – Tourist plan

du also offers customers with a Tourist Plan, which you can purchase until you have your valid Emirates ID required to buy a prepaid or postpaid mobile line.

According to du, you can book the Tourist SIM online even before you arrive in the country, by following these steps:

- Visit du.ae/tourist. - Click on Book Now - Provide your name and email. - Collect and pay for your Tourist SIM pack at any du retail store including airport terminals stores in Dubai, Abu Dhabi and Sharjah upon your arrival in the UAE.

You can also apply for the Tourist SIM at any of the du business centres and shops, once you are in the UAE.

Virgin Mobile – Tourist SIM

Virgin Mobile offers a Tourist SIM with a 7-, 10- or 15-day duration. Tourist plans are a one-time purchase that once expired, automatically convert to a 'Pay As You Go' plan. This can then be changed to an active plan once you get an Emirates ID.

You can purchase the SIM card from kiosks at the Arrivals area in Dubai Airport’s Terminal 2 Terminal 3, Sharjah International Airport and Abu Dhabi International Airport. You can also purchase the SIM card online and have it delivered to your location. The verification takes place at your doorstep too as the SIM is delivered.

How can I convert a tourist or visitor line to a prepaid or postpaid line?

Once you have received your Emirates ID, you can visit an Etisalat or du store and provide your Emirates ID. Virgin Mobile allows customers to update their Emirates ID online, through the Virgin Mobile app. However, you may be asked to visit a store for verification purposes, if needed.

Conditions to apply for a postpaid line

If you are applying for a postpaid line, you would also be required to provide any of the following supporting documents:

- Stamped salary certificate (minimum salary: Dh2,500) - Vehicle licence - Three months bank/online bank statement - Previous month’s utility bill with physical address - Tenancy/ownership contract - Your labour contract (showing a minimum salary of Dh2,500)

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How to Activate DU SIM Card: A Complete Guide

There are three methods to activate your DU SIM card:

• Activate using the USSD Code
• Calling Customer Support
• Online Activation

Activate DU SIM using USSD Code

To activate your DU SIM using a USSD code, follow these steps:

• Insert your DU SIM card into your mobile phone.
• Dial the USSD code *122# for activation.
• Press the call button.
• Give details such as your name, ID number, and other required information.
• For tourists, a Passport number is also needed.
• Wait for the activation process to complete.
• You will receive a confirmation message.
• Restart your phone to ensure the changes take effect.

By following these steps and dialling the appropriate USSD code, you can activate your DU SIM and begin using its services.

Activate DU SIM Card Online

If you’ve purchased a DU prepaid or postpaid SIM card from an authorized DU outlet you need to update your personal information. This is how renewal or activation of a DU SIM card for residents works:

• First, visit DU’s Account Renewal page and sign in.
• Enter your phone number , and click on the “Renew” button.
• Now, you’ll receive a 4-digit PIN as an SMS.
• Enter the PIN to proceed.
• Upload the front and back sides of your Emirates ID .
• Enter your Emirates ID number and expiration date.
• Agree to the ToS before clicking on “Confirm” .
• Visit the ID Renewal Status page and use the reference number to track the progress.
• Alternatively, send an SMS to 6664 with “STATUS”.

Once your DU SIM card is activated, you can begin using all of its services. After successfully activating your SIM card, you can now simply check your Balance and Data Packs by logging in to the official website or using the DU app on your phone.

Activate DU Sim Card: Customer Service

Just dial 800155 to activate your new DU SIM card if you already have an existing DU account with you.

When calling, have the following information ready:

• DU Account Number
• SIM card number
• Passport Number
• Nationality

After giving this information, DU will take care of the next steps and your SIM will be activated in no time.

How to Buy a DU SIM Card?

• If you’re a resident, visit any nearby DU outlet with your Emirates ID card.
• Choose a plan that suits your requirements.
• Provide the necessary information and complete the registration process.
• Pay for the chosen plan and any associated fees.
• Receive your activated DU SIM card.
• Insert the SIM card into your mobile phone and start using the services.

For those who haven’t completed residency paperwork or are tourists, here’s what you can do:

• Apply for a tourist SIM card through DU to stay connected during your visit.
• Upon arrival at Dubai International Airport, present your visa and passport to obtain a complimentary DU SIM card.
• Alternatively, you can purchase a DU SIM card from various outlets across the city.

Remember, if you acquire your Emirates ID card later, it’s advisable to convert your tourist SIM into a prepaid or postpaid number for more flexibility and options.

You can also, pre-book your SIM from the official DU website to save time and get additional benefits.

DU Tourist SIM Validity

The DU Tourist SIM provides 90 days of validity from activation, ensuring uninterrupted connectivity during your stay. After 90 days, switch to a regular DU SIM. Dial *135# to check your SIM’s validity. Recharge or switch to a regular DU SIM if it expires.

How to find out if your DU SIM is active?

You will receive a confirmation SMS from DU when your SIM is activated, informing you that it’s ready to use. If you don’t receive a confirmation for long, you can call DU Customer Support at 800155 to check the status of your SIM.

In conclusion, the activation process is designed to be user-friendly and hassle-free, so there’s no need to bother. Feel at ease as you follow the provided information to activate your DU SIM card and enjoy uninterrupted connectivity.

Related posts

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How to Recharge DU SIM Card Online?

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Step-by-Step Guide: How to Recharge Du Tourist SIM

Updated on: June 4, 2023

Welcome, lovely travelers! Are you enjoying your time exploring the wonderful city of Dubai with your Du Tourist SIM ? We know how important it is to stay connected while you soak up the sun and capture precious memories.

In this step-by-step guide, we’ll show you just how to recharge Du Tourist SIM , ensuring you never miss a beat during your stay.

How to Recharge Du Tourist SIM

Du offers multiple methods to recharge your Tourist SIM, catering to your convenience. Whether you prefer the classic approach or the digital realm, Du has got you covered! Plus, you can choose from various recharge denominations, allowing you to find the perfect fit for your needs.

To recharge your DU Tourist SIM , there are several ways you can follow. Here are the step-by-step instructions for each method:

Method 1: Online Recharge

• Open your preferred web browser on a computer or smartphone.
• Visit the official DU website or download the DU mobile app from your device’s app store.
• If using the website, look for the “Recharge” or “Top-up” section. If using the app, open it and navigate to the recharge section.
• Select the option to recharge a prepaid number.
• Enter your DU Tourist SIM mobile number in the specified field.
• Choose the desired recharge amount or package from the available options. Make sure it is applicable to the DU Tourist SIM.
• Proceed to the payment section and select your preferred payment method (credit/debit card, online banking, e-wallet, etc.).
• Enter the required payment details and confirm the transaction.
• Once the payment is successful, you should receive a confirmation message on your DU Tourist SIM indicating that it has been recharged.

If you are still not clear after following the steps above, you could watch this video about how to recharge DU mobile sim online:

Method 2: Recharge via Scratch Card or Voucher

To  recharge  your Du Tourist SIM, you can purchase a top-up voucher from any Du store or authorized reseller. Once you have the voucher, follow these steps to recharge your plan:

• Scratch off the protective layer on the back of the card to reveal the recharge code.
• Dial 135 <voucher number># from your phone.
• Press the call button.

After entering the code, you will receive a confirmation message on your DU Tourist SIM indicating that it has been recharged with the amount of credit on the voucher.

Method 3: Recharge via DU Customer Service

• Dial the DU customer service hotline on your DU Tourist SIM. The customer service number can usually be found on the DU website or the SIM card packaging. In UAE : 800155 for Consumer or 800188 for Business | Overseas : +971 55 5678155 | Digital IVR : *177# (Interactive voice response)
• Du also have WA AI that provide any services including how to recharge du tourist sim.
• Follow the voice prompts to connect with a customer service representative.
• Inform the representative that you want to recharge your DU Tourist SIM.
• Provide the required details, such as your mobile number and preferred recharge amount or package.
• The customer service representative will guide you through the payment process. You may be asked to provide your payment details or visit a DU store for payment.
• Once the payment is completed, the customer service representative will confirm the recharge and provide you with a confirmation message.

It’s important to note that the exact steps may vary slightly depending on the specific DU service package or any updates made to the recharge process.

If you encounter any difficulties or have specific questions, it is recommended to consult the DU website, contact customer service, or visit a DU store for assistance.

Troubleshooting Common Issues

While recharging your Du Tourist SIM is generally a breeze, occasionally you might encounter a bump in the road. Here are a few common issues and how to overcome them:

Recharge failures and their possible causes : If your recharge fails, don’t fret! It could be due to reasons like insufficient funds, incorrect SIM details, or technical glitches. Double-check your balance, ensure the details are accurate, and try again. If the problem persists, reach out to Du’s friendly customer support for assistance.

Resolving payment-related problems : If you experience any payment-related hiccups, such as declined transactions or payment errors, fear not! Check your payment method, ensure sufficient funds, and verify that your card details are entered correctly. If the issue persists, contacting your bank or payment provider can help resolve any payment-related problems.

Contacting customer support for assistance : Should you encounter any difficulties during the recharge process or have questions, don’t hesitate to reach out to Du’s customer support. They are there to assist you with any concerns or queries you may have. They’re just a call or message away from providing the support you need.

Tips for Managing Du Tourist SIM Recharge

To make your recharge experience even smoother, here are a few handy tips to keep in mind:

Setting reminders for recharge due dates : It’s easy to lose track of time when you’re immersed in the excitement of your Dubai adventure. To ensure uninterrupted connectivity, set reminders for your recharge due dates. This way, you won’t miss a beat and can continue exploring without any interruptions.

Auto-recharge options for convenience : For those who prefer a hassle-free approach, Du offers auto-recharge options. By enabling this feature, your Du Tourist SIM will automatically be topped up with the selected amount whenever your balance runs low. It’s like having a personal assistant taking care of your connectivity needs!

Tracking recharge history and usage : Keeping tabs on your recharge history and usage can be incredibly helpful. Du provides you with tools to monitor your balance, recharge history, and data consumption. By staying informed, you can better manage your usage and make informed decisions about your future recharges.

Final Words

Congratulations, fabulous travelers! You’ve made it to the end of our step-by-step guide on how to recharge Du Tourist SIM . We hope this guide has illuminated the path and empowered you to effortlessly keep your Du Tourist SIM loaded with credit, ensuring seamless connectivity throughout your stay in Dubai.

Now, armed with this knowledge, go forth and enjoy the wonders of Dubai, capturing every moment and staying connected with your Du Tourist SIM. Happy travels!

I currently residing in Dubai, UAE and work for a multinational company in the technology industry. In my free time, I enjoys exploring the UAE's and becomes a writer in uaexpat.com

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du introduces higher bonuses and extended validity on recharges

-    Up to 60percentage bonus on ‘more international’ recharges -    Up to 30percentage bonus on ‘more credit’ recharges -    30 day validity on every ‘more credit’ and ‘more international’ recharge -    5percentage bonus on ‘more time’ recharges with unlimited validity Dubai, UAE, 17 September 2009 – Taking savings to a whole new level, du is now offering its Pay as You Go® customers extra credit on every single recharge and extended validity on the ‘more credit’ and ‘more international’ recharge options. Customers can enjoy up to 60percentage bonus credit and 30 days’ validity on all ‘more international’ recharges. The ‘more credit’ recharge option gives them a bonus of up to 30percentage and 30 days’ validity on every recharge. There is a 5percentage bonus on every ‘more time’ recharge as well. “Our Pay as You Go® customers rely on du for exceptional value and rewards. The new recharge offer not only provides our customers extra credit every time they recharge but also an extended validity period that allows them to use the credit as per their convenience. This is proof that du is committed to finding new and exciting ways to reward its valued subscribers,” said Farid Faraidooni, EVP Commercial, du. Customers who recharge with the ‘more credit’ option (valid for all types of calls) will earn the following bonuses: 15percentage with AED 20; 20percentage with AED 50; 25percentage with AED 100; and 30percentage with AED 200. They will also get a validity period of 30 days on all recharges. Similarly, customers who recharge with the ‘more international’ option (valid for international calls) will get the following bonuses: 30percentage with AED 20; 40percentage with AED 50; 50percentage with AED 100 and an amazing 60percentage with AED 200. In addition to the new bonus offer, prepaid customers will continue to receive free SMSs automatically, every time they top up their accounts, as part of du’s current ‘Free SMS’ promotion. Recharge cards worth AED 20 give two free SMS; AED 50 cards give five free SMS; AED 100 cards give ten free SMS; and AED 200 cards give 20 free SMS. In addition to this, customers can participate in the Recharge, Win and Save Promotion, organised jointly with National Bonds, by first registering through an SMS with the word ‘draw’ to 1116. Then, they can enter the draw simply by recharging their du line with ‘more credit’ or ‘more international’ recharge options, or by purchasing an Elite or Premier Plan. A recharge amount of AED 20 qualifies for one entry into the draw. AED 50 for two entries, AED 100 for five entries and AED 200 for 10 entries – so the more customers recharge with du, the better their chances of winning big. WoW Recharge Bonus Offer at a glance: Recharge denomination                                                                                                                       Total credit on ‘more  time’ recharges    Validity for ‘more time’ recharges     Total credit on ‘more  credit’ recharges    Total credit on ‘more international’ recharges    Validity of ‘more credit’ and ‘more international’ <img src="/media-files/2009/09/24/20090924_table.jpg" alt="new wow recharge prices" height="186" width="522" /> du Pay as you Go customers enjoy exceptional freedom and flexibility with du’s pioneering WoW recharge options: •    “more international” gives customers extra credit in addition to the face value of the recharge. The entire credit must be used exclusively for international voice calling within a specified validity period. To recharge with this option, customers dial *138* [card number] # •    “more credit” also offers customers extra credit in addition to the face value of the recharge card but can be used for any type of calling. The entire credit must be used within a specified validity period. To recharge with this option, customers dial *136* [card number] # •    “more time” gives customers unlimited validity. To recharge with this option, customers dial *135* [card number] # du’s Ramadan initiatives du’s recent activities include an array of special Ramadan offers, including 1 fils credit for every second of international calls made between 21:00 and 07:00 during Ramadan; a ‘double your talk-time’ offer for Pay as you Go customers; and exclusive Islamic content for mobility customers available through a partnership with regional operator Al Majd. This content includes broadcasts of live Taraweeh prayers from Mecca, seasonal ringtones and caller tunes, customised anasheed, and daily prayer timings, hadeeth, dua’a and fatwa. Customers can visit the MyWorld mobile portal for more information. du is also sponsoring Iftar meals for the less fortunate and an ‘SMS to Donate’ campaign to facilitate charitable donations to various causes (text ‘Ramadan’ to short-code 8000 for a list of causes and corresponding short-codes).  In addition, du is currently promoting its exciting ‘SMS Gold Challenge’ trivia contest which gives mobile users the chance to win up to nine kilograms of gold. For further information, visit www.du.ae.