travellers autobarn au

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Free Unlimited Miles with Every USA Rental

OUR DIFFERENCE

Free Unlimited Miles

No Young Driver Fee

24/7 Roadside Assistance

Friendly Pick-up / Drop-off Times

Discounted Caravan Parks

Free 30 Day Camp Ground App

Friendly Pick-up/Drop-off Times

Camper Van & RV Rentals USA

Travellers Autobarn – Your go-to for budget-friendly campervans and RVs rentals in the USA! From weekend getaways to epic road trips from Los Angeles to San Francisco, we’ve got you covered with a wide range of rentals. Plus, enjoy UNLIMITED FREE MILES on all our rental vehicles. Get ready for the adventure of a lifetime! 🚐✨

Select your campervan

Tent Optional

Chairs Optional

Ice Box Optional

Ext. Table Opt.

Gas Cooker Opt.

Kuga Campervan

Seats 2-3 • sleeps 2-3.

Solar panel

Hi5 Campervan

Seats 4-5 • sleeps 4-5.

Hi-Top Campervan

Beeva Camper

Seats 2 • sleeps 2.

Built-In Heater

Specials, Discounts & Relocations

10% off - early winter special, austin, texas to los angeles relocation, the dyrt camping app, free unlimited miles with every rental, 10% off koa campgrounds, 10% off us attractions, why #vanlife is better with us.

Free Unlimited Miles with each rental

9 am to 4 pm pick-ups & drop-offs – Monday to Saturdays

No young driver fees – rentals available from age 21

10% Discount with Campground Partners

24/7 Roadside Assistance – Peace of Mind

Free 30 day camp ground app – access camp ground discount all around the USA

10% Discount on US activities with Tiqets

Free Cancellation up to 15 days prior to pick-up date

Renting Campervans since 1993 – we know USA inside out

Locations around USA ( Los Angeles , Las Vegas & San Francisco ), Australia & New Zealand

Frequently Asked Questions

What is your cancellation fee.

Until 14 days before pick-up, no cancellation fee applies:

1. $200 – within 14 days of pick-up

2. 50% – within 7 days of pick-up

3. 100% – same day or no show cancellation

What options do I have with mileage?

You know what – it is for free. All Travellers Autobarn RVs/Campers come with free mileage/kilometer packages, so no charge will ever apply!

What are the pick-up & drop-off times?

All pick-ups are between 10 am to 4 pm and all drop-offs are between 9 am to 3 pm. We can accommodate for out of office pick-ups & return in Las Vegas & San Francisco yet sadly not in Los Angeles.

Can I pick up/drop off my vehicle outside of office hours?

We do offer pick ups and drop offs outside of our office hours for Las Vegas & San Francisco. To arrange a pick up or drop off outside of our hours, please contact our reservations team at [email protected] or 1800 469 4790 – charge might apply. Please note we don’t offer this service for our Los Angeles location.

Can I hire the campervan for Burning Man?

Campervans are a great way to experience music festivals! Unfortunately, we don’t allow any rentals to Burning Man at this stage.

Are bedding kits and cooking material provided?

Sheets, covers, duvets, pillows, cooking material (pots/pans/cutlery and more) and chairs are provided for a one-off fee of $45/rental.

What do I do when my campervan breaks down?

Travellers Autobarn vehicles are maintained and serviced regularly, unfortunately this doesn’t prevent the occasional mechanical malfunction or breakdown.

In the event you experience any problems, even minor, you must contact our Customer Care team for further assistance. If immediate assistance is required, it is best to phone us.

USA (+1) 800 469 4790

Minor mechanical repairs costing less than $100 may be undertaken without contacting us for authorisation and will be reimbursed when you return the vehicle, receipts must be provided as proof, or we are unable to refund you.

Road Trips & Travel Tips

San Francisco to Seattle Road Trip

Free Camping Nevada

RV Parks Near Redwood National Park

Let’s all look after our planet., leave no trace. let’s all look after our planet., over 6000 happy customers every year.

We rented kuga camper for 3 weeks. It was the best journey we could imagine and it is the best way to visit National Parks, you just have your home on wheels and it gives you so much flexibility on your trip. Everything was perfect, camper, equipment and customer service provided from Alfonso was excellent.

We drove over 8,000 miles and were on the road for 28 days in March 2022. We absolutely loved our Kuga van and made memories that will last a lifetime! We were already avid campers probably intermediate at best before our trip but thanks to Travellers Autobarn for the opportunity to rent one of their vehicles!

Russell and Alfonzo were AMAZING!! So helpful and friendly and made our drop off the best experience! They had great recommendations and made the whole process so smooth.

Fantastic! Super friendly team at the LA USA branch made our van rental super easy. The van never skipped a beat and best of all, no mileage restrictions. Highly recommend, will be back! 10/10.

Great value and service. Alfonso is also the best and super helpful. Definitely going to come back again in the future.

We had the van for 5 weeks and travelled across the US. We managed to get everywhere we wanted with our Travellers Autobarn Van. It's super comfy and cozy inside and the small kitchen was perfect to cook dinner along the roads.

We had an amazing trip with the Kuga Van. It was perfect and fit our needs. It was our home for 2 months ? Price was very good and there was no trouble when we brought it back. Thanks to Russel, Alfonso and Sam for the trip ;-)

I couldn't have thought of a better way to do our road trip. Travellers Autobarn made our renting experience so easy and fast. Russell provided great customer service and explained the ins and outs of the van in a simple manner. We will definitely rent from Autobarn again.

Rented a campervan for about 3 months and travelled through 13 states with their Kuga van. Travellers Autobarn is no doubt the best rental company to book a van through. The unlimited miles and the low price can’t be beat. The staff is incredibly helpful and nice. We’ll definitely rent from them in the future again.

I rented a Kuga from them for four weeks, from the minute I arrived, Russel was extremely helpful with all my questions and concerns. I initially had the van for two weeks but extended my trip half way through as I was having such a great time. The van was great! When I dropped it off, they were great and I can't wait

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United States

1800 469 4790

(Local call cost apply)

New Zealand (Free call)

0800 348 348

Australia (Free call)

1800 674 374

International

+61 1800 674 374

We are unable to provide any online quotes for pick-ups within 24 hours.

If you would like to book for pick-up today or tomorrow please call us on or alternatively choose a different date above.

Many thanks – Travellers Autobarn

• 1800 674 374

EXCEEDING THE EXPECTATIONS OF OUR CLIENTS

Traveller autobarn.

As a proud and well established Australian campervan company, Travellers Autobarn (est. 1993) is a ‘one stop shop’ for the backpackers and budget travellers planning their self drive trip around Australia. We offer a range of station wagons and campervans for sale from our six branches in Australia: Sydney, Brisbane, Cairns, Darwin, Perth and Melbourne.

Buying your car/camper to travel around Australia

So you’re planning a trip to Australia and you’re thinking about buying a cheap car or campervan to get you around? You want to experience Australia up close, an experience that will stay with you forever. You want the freedom to make your own itinerary and see and do things at your own leisure – then buying your own car or campervan is the right move!

Our Warranties

Travellers Autobarn is famous for taking out the risk of buying a car in Australia - plus we offer our famous Buyback Guarantee! Our Warranties include 3 day 100% money back guarantee, 2 weeks total warranty, 5000 km engine & gearbox warranty and much much more...more info here

Modify Your Search

Finding the perfect vehicle...

Australia (Free call)

1800 674 374

New Zealand (Free call)

0800 348 348

International

+61 2 8323 1500

We are unable to provide any online quotes for pick-ups within 24 hours.

If you would like to book for pick-up today or tomorrow please call us on 1800 674 374 or alternatively choose a different date above.

Many thanks – Travellers Autobarn

13 Tips For Hiring A Campervan In Australia With Travellers Autobarn

Wondering what it’s like hiring a campervan in Australia from Travellers Autobarn? With so many campervan companies to choose from, I’m sure you must have your reservations!

Luckily for you, we recently went on a road trip to Broken Hill from Sydney and used a Travellers Autobarn campervan to experience a trip to the outback! So, I’m going to take you through everything I would’ve liked to have known, before I went on a road trip with this campervan hire from Sydney.

Table of Contents

1. Why choose Travellers Autobarn

Travellers Autobarn have a focus on budget travellers planning a self drive trip, which makes sense as it was founded by two ex backpackers. This means they definitely understand all of the little things you probably didn’t realise you’ll need on your Australia road trip.

Their website even compares the price differences between a bus ticket and their van hire so you can see the benefits ahead of obtaining your quick quote.

2. Road trip vs flying in Australia

You can easily fly to all the major bucket list sights in Australia and have the best time. But in doing that, you may miss the beautiful regional towns and stunning National Parks in between that make Australia the unique place it is.

When you hire a campervan and plan a road trip, you feel that utter freedom to control your own schedule and explore to your hearts content. Plus, you never know, you might want to spend longer in some places rather than others.

3. What was I apprehensive about?

Driving a vehicle that is not your own is always a bit nerve wrecking, especially if that vehicle is the size of a van. As budget travellers, the last thing you would want to spend your money on is accidental damage to your rental.

Travellers Autobarn campervan hire focuses on travel in the most cost effective way and offer packages to cover the bond costs and alleviate your worries.

It was my first trip with a new friend and naturally I was apprehensive about living in close quarters. But, you’ll soon see in this article that there was nothing to worry about!

Looking to do a roadtrip from Sydney to Byron Bay? Check out our 22 Places To Stop Between Sydney and Byron Bay!

22 Places To Stop On Your Sydney To Byron Bay Road Trip

4. which van to choose.

One of the things that may be overwhelming is trying to work out the type of campervan hire you need.

We chose the Chubby, a Toyota Hiace 2 berth compact camper , with a lounge/sleeping area in the back and a kitchenette accessible from the boot which was perfect for a 6 day trip.

As we knew we would be travelling thousands of kilometres in a short time, we opted for a campervan without a high top, so we didn’t have to worry about potential high winds slowing us down.

Another compact option in Travellers Autobarn range would be one of their station wagons which is a classic Aussie 60’s car you can sleep in, a great vehicle for budget travellers looking for that camping experience.

If you are planning a longer road trip with a relaxed journey, a hitop, such as their Kuga van, may be for you as the kitchenette is inside the main area and there is space to stand in the van.

5. No Aussie Drivers Licence?

If you are an international traveller or an expat reading this article, you must check the local license requirements as you may need to obtain an international one. As a Brit with a full UK drivers license, I did not need to obtain an international equivalent in Australia.

The Autobarn campervan is either manual or automatic transmission with no guarantee on preferences so make sure you are comfortable with both.

FYI, Travellers autobarn have a FREE APP , providing you with directions to helpful things such as free campgrounds, water bubblers, ATM’s. and gas refills for your gas cooker.

6. How much are the extras?

Of course with all rentals, we must be covered for any accidental damage. Travellers Autobarn offer 3 options for protection:

• Standard Protection, $3,000 bond to be paid at pick up, $0 additional cost per day.
• Midway Protection, $1,500 bond to be paid at pick up, $20 additional cost per day.
• Protection Plus, $0 bond, $30 additional cost per day.Please note that the bond can be held for up to 14 days after your rental end date so account for this in your decision

7. What’s included

Travellers Autobarn is a cost effective way for anyone looking to explore Australia as their vans come with all the essential camping equipment you need. I will list the tools included in the Chubby van and most vans but there are also items you can pay extra for your comfort:

• 2 Sleeping Bags
• 1 Mattress Sheet
• 1 Large Ice Box
• 1 Gas Cooker and 3 Gas Canisters
• 1 Tea Towel
• 1 Sponge and washing up liquid
• Kitchen essentials included frying pan, pan, kettle, 2 places, 2 mugs, 2 cups, 2 bowls and cutlery
• Teabags, coffee and sugar
• Tap with running water when the water pump is connected at camp sites
• Electricity plug for campsites
• Fire Extinguisher

8. Extras you can hire

Camping Chairs – If you are a sunrise chaser like me, then I would highly recommending adding these. Nothing better than sneaking out the van, putting up your chair and enjoying the sunrise view!

Outdoor Camping Table

Child Booster Seat

Fan or Heater

GPS – Might be wise if you are going to remote areas with no phone signal

Looking to escape Sydney on a weekend getaway? Check out our 45 Best Weekend Getaways From Sydney guide!

37 Best Weekend Getaways From Sydney 2024 Guide

9. what to bring.

It’s hard to know ahead of the trip what you should pack for the van, so I’m going to help you out. These are the basics I packed from home for a short trip but you may want more comforts for a longer hire.

Please note, I haven’t included my items bought from the supermarket as these are personal preference.

But, I would say to be mindful that there is only a gas cooker, so anything that can be fried or boiled is the way to go. The Autobarn icebox would fit food to last 2-3 days.

• Ice packs for the cooler
• Salt, Pepper & herbs

10. Luggage options

Tips about clothes for those of you who overthink and overpack (me included); there is under seat storage but it is compact so I would recommend bringing an overnight bag rather than suitcase. Once the bed is up, it can be harder to access under the seats so I would put my bag into the drivers cabin for easy access at night.

I would highly recommend a pair or thongs or sliders that you can keep on the internal step in the van for those quick toilet trips at the campsite.

Another great tip would be to pack a smaller bag for walking to the shower blocks so you don’t have to balance your outfit, towel and toiletries across the campsite (honestly, I was a pro camper by the end of the trip)!

11. What my experience was like using Travellers Autobarn

Wondering what my experience was like driving a campervan for the first time in Australia? I was really worried about reverse parking, but luckily our van had a reverse camera in the rearview mirror which actually made parking surprisingly smooth.

There is so much space in the drivers cabin and the middle seat turns into a table for a much needed coffee cup and snacks on a long drive. As soon as I plugged my phone into the USB socket to charge, it auto connected to the audio so I could play my favourite road trip playlists!

There’s also a phone cradle included so I could safely use Google maps.

Make sure you check your data coverage for remote areas and maybe download your route offline beforehand as a precaution.

Fear not though, you’ll find an atlas in the van as well!

Even though we had no issues with the van or breakdowns, it was a huge comfort to know the campervan hire included 24/7 roadside assist service. If you are nervous about planning your first campervan trip in the near future, Travellers Autobarn takes these worries for you so you can just focus on having that amazing experience!

12. What’s it like sleeping in the van?

As stated at the beginning of this article I was apprehensive about being in such close quarters with a friend (I like my space). However, I was pleasantly surprised by the space in the purpose built campervan.

The bed was super easy to assemble, the dining table comes apart and slides into the space between the lounge seats to create a bed base. The back seat clicks down all the way to the kitchenette to create an extra long double bed.

The standard size of a double bed is 1.4 by 2 meters but the bed in the camper is 1.5 by 2.3m which i’m sure would be a relief for tall adults. I wouldn’t know about that, but it was a relief to sleep with extra space to stretch out and know I wouldn’t kick my travelling partner.

The pillows are soft and the mattress is made up of the seat cushions used in the lounge set up.

Although thin, it is comfy and I was not sore at all at the end of the six day trip. But I would say, do not to expect the same support as a full mattress at home.

There are curtains for all windows and the driving cabin and once closed, you get complete privacy. There are two lights in the main area which can be set to blue night lights or full lights. If you hook up to a powered site, then there are two handy USB and plug sockets for charging your devices.

13. Exceptional service

One of the things that really impressed me about Travellers Autobarn is the level of service and communication they provided. Two days before returning, I received a friendly text from them with a reminder on how to return the vehicle to the Sydney drop off.

I needed to return with a full tank of petrol, relatively clean inside and outside and a full gas tank/canisters. They also offer a prepaid option for petrol and gas refills so you don’t have to worry about these at drop off.

Once they did their quick checks, I handed over the keys and filled out a service review and I was good to go. As said at the beginning of this article, the bond could take up to 14 days to return but I received mine back within 7 days.

The best thing about a campervan hire is the freedom it gives you if you are budget travellers, to be able to hire your vehicle and accommodation in one saves a lot of money.

If you are planning a self drive trip, no company would understand what you need more than Travellers Autobarn.

My favourite part of my whole trip was waking up in the spacious van before sunrise, making myself a tea from the gas cooker in the kitchenette, setting up my camping chair and watching the sunrise. You can’t get this experience from a hotel room.

Would I book again? I sure would! You can check out their van hire from Sydney, Melbourne, Byron Bay, Brisbane, Cairns and Perth, with Darwin and Alice Springs coming soon at the time of writing!

Big thanks to Travellers Autobarn for hooking us up with the campervan for our road trip to Broken Hill. We would definitely book with them again!

13 Things to know about hiring a campervan in Australia from Travellers Autobarn

SAVE FOR LATER AND PIN BELOW

This article is written by Londoner In Sydney team member, Amii Freeman.

Hi I’m Amii! I’m from Darlington in the North East of England. I moved from London to Sydney in 2019 for a slower pace and to be by the coast, without having to give up my love of cities. My passion is in film and TV, I screen-write and act as much as I can. In my spare time I love trying new food, exploring new places, kayaking, hiking and cycling.   Follow me on Instagram  @amiifreeman !

Hi! Thanks for all this info, it’s very useful! Do you have any advice about it the bond? Which protection did you go for and is it the same as excess? Thanks

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Travellers Autobarn Australia Review

Customer Rated 3.9 / 5 from 8 reviews

Latest Reviews

" Excellent "

We hired the budget campervan for 3 weeks and had no issues at all. The ins...

" Unregistered car, poor service. "

I’ve never been much of a reviewer but feel the need to let other travelers...

Editors Review

La st updated: 15th May 2021

With an extensive range of vehicles for hire, Travellers Autobarn is still one of the most in-demand rental companies in the country. They continue to cater to the budget market, with options for backpackers, couples, families, and groups of friends. Also, they have new additions to their depot―Alice Spring and Byron Bay. 

Travellers Autobarn is an award-winning campervan hire company in Australia that supplies 2 to 5 berth campervans, cars, and motorhomes. They are one of the few suppliers in Australia that will rent to 18-21yo clients.

About Travellers Autobarn 

Established in 1993, Travellers Autobarn has now 8 depots around Australia: Alice Springs, Brisbane, Byron Bay, Cairns, Darwin, Melbourne, Perth, and Sydney. They are a large campervan hire in Australia that rents compact campers aimed at the budget and youth markets. A slow upgrade of their campers shows that they may be starting to head for a wealthier market. Additionally, they are one of the limited campervan hire companies in the country that allow rentals to under 21 years old. Accordingly, they are quite a charm for young backpackers and budget travellers.

Travellers Autobarn's selection of rental vehicles is broad enough to cater for different sizes. They have campervans and motorhomes that accommodate couples, a family of 4 and a group of 5. The Budgie and the Station Wagons go out as their cheapest choices while the newer Hi5 model acts as the priciest among all on set. The units on offer are either run by Mitsubishi or Toyota Hiace models, with 2005 as the oldest models and 2013 as the newest. 

The Vehicles

Station wagon.

Truly a backpacker classic, the Station Wagon is a simple 2 berth campervan built on a 2005 - 2010 Ford Falcon Stationwagon model.  An older campervan, this one is surprisingly cheaper than a bus, though way more straightforward. There are no frills at all, aside from the seating area/ storage space that acts as your sleeping option at night and the kitchen facilities at the rear for outside cooking. You can opt for a dome tent if you want to have more room for stretching.

The cheapest campervan on offer, the Budgie is a simple campervan with a layout and amenities that have been tried and tested by many budget campervan hire companies. The rear seats fold out to take up most the rear for the bed at night. On the other hand, the kitchenette is accessed by putting up the rear door. Since this is a Mitsubishi-based vehicle, this may be a little noisier and less comfortable to drive than the Hiace model. Additionally, the age of the vehicle means that the tech ability of the entertainment system will leave something to be desired. On the bright side, approximately 50% of the campervans come with roof racks for extra storage of weatherproof gear.

Chubby Campervan

The “Chubby” budget van, is built on the Mitsubishi Express with an age range of 3-4 years old.  Each Chubby is individually painted and the fittings are pretty much industry standard― sleeps 2, esky for cold storage, kitchenette sink, food storage at the back, and cooking with the rear door up. There are a handful of companies that are adding awnings/tents to the back door to protect you from the elements whilst cooking, and the Chubby is one of these. The “easy to assemble” awning comes standard with the hire and can save you from getting wet if you have to cook while it is raining. Overall, the awning is that main thing setting this vehicle apart from its closest competitors. One final thing to note though is that they have a headphone jack in the CD player to plug in your iPod. These are excruciatingly rare so keep that in mind if the music you listen to in your travels is high on importance agenda.

HiTop Campervan

The HiTop is the next price level up. This model is for those that want a little more room and a little more luxury. Seating and sleeping 3, this unit allows for sleeping upstairs and downstairs―1 up and 2 down. This would be great if you have a child or friend coming along. Cooking facilities allow for entirely inside cooking and it comes with a fridge and a microwave. The microwave will only run when connected to mains power like when camped a caravan park or similar. The fridge is dual power so will run on the house battery and the mains. Like nearly all budget campervans, it is a manual gear vehicle (stick shift), so if you can’t drive one of those, you will have to move up a price range or two. The beauty of the hi-top is that you can stand upright inside the vehicle.  Hence, this is a fantastic option for longer trips or for taller people. It also allows for extra storage in the area above the drivers head. Never fear, though, this vehicle already has plenty of cupboard space inside. The downside of the model is that the extra height causes extra drag on the vehicle and the fuel economy is reduced. If doing a super long journey, this will have some impact on fuel bills.

Ideal for bigger families, the Hi5 Campervan is built on a longer wheelbase Toyota Hiace. Though the company claims this campervan to be 5 people, this model is technically suitable for 4 adults or 1 couple with 2 or 3 kids as there are only two double beds. The campervan is the biggest vehicle and it comes with amazing cooking and storing facilities like a large fridge, microwave, sink, and gas stove. Since this one has an interior kitchen, your cooking sessions can be done inside the vehicle without restraining your movements. Stand up freely while witnessing the scenic countryside.

Kuga Campervan

The difference between the normal HiTop campervan and the Kuga Campervan is the newness. The Kuga vehicles are newer and hence have overall less wear and tear. The fittings and upholstery are nicer and any recent design improvements are going to be found in these vehicles. One new design element is the slide-out bench that pops out through the side door, but that is hardly a deal maker. Generally, there are more lights, prettier laminate on the cupboards, thicker cushions, and even carpet on the ceiling but the overall design of the vehicle is the same. So, if you like a little more “pamper” on your journeys, this is the one for you. Unfortunately, if you want to be able to play your iPod, you will have to rent the Chubby because you can’t plug into the hi-tech AM/FM radios―it’s a Toyota thing.

Budget Campervan

The Budget Campervan is the oldest 2-3 berth hi-top in the range. It is nice to see that Travellers Autobarn doesn't try and cover it up. They openly tell you that it is older, got higher KMs, and has more wear and tear. They are the cheapest campervan in the hi-top range for a reason. If you are simply looking for a campervan that will go from A to B with only the basics included and you are not concerned about shiny new objects, then this model may be for you.

With Travellers Autobarn, you are given three options: Standard Protection at $0/ day with $3,000 liability, Midway Protection at $20/day for with $1,500 liability, and Protection Plus at $30/day with $0 liability. The Protection Plus also includes coverage for single-vehicle roll-over or single-vehicle write-off. Accordingly, these insurance options are paid thru a credit card at the time of vehicle pick-up. 

Really, Travellers Autobarn should only be on your radar if you are looking for older, or more importantly, cheaper models. Whilst they are introducing models as young as 2013, they are not going to be the majority of the fleet. Generally, there a few complaints about the company and that is a sign that they do things well, but go in with your eyes open. You can’t rent a campervan that is 10 years old and under $45pd and expect great things. Their fleet of older campervans is highly suitable for those who want to save money and still get a decent holiday on wheels. So, If you are looking for the newest kind of vehicle with all the frills and fancies, then you might not have the best options from Travellers Autobarn. 

Overall, Travellers Autobarn is recommended if looking in the budget range. Here, you can secure an affordable unit that is well functional and nicely furnished with camping essentials.

From the Agency

Travellers autobarn kuga video.

Traveller Autobarn own video about the Hi5 van

• Multiple depots
• Good selection of older and newer models
• Cheap campervans available
• Cars available if you really want them
• Hire to Under 21 y.o campervan users
• Some of the older models are getting REALLY old
• Can't cook inside some campervans
• No standing up in some vehicles

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Write Your Own Review

• Reviewed 5 years ago

We hired the budget campervan for 3 weeks and had no issues at all. The inside was a bit worn out but that's to be expected considering how cheap it was. Would definitely recommend hiring from Travellers Autobarn.

• Reviewed 6 years ago

I’ve never been much of a reviewer but feel the need to let other travelers know. The car I rented was not registered, so I could’ve been fined $1,500 had I not gotten an understanding police officer. I was there over Christmas so no mechanics were open and all the accommodation around me was booked up. TA expected me to put my whole vacation on hold and not drive for days. Due to the holiday it took a while to process the new paperwork I guess, so even after they told me I was good to go I got pulled over AGAIN. At that point TA told me they would drive out a new car for me to use instead since it was taking so long to process. So apparently that was an option the entire time!!! I was furious. Additionally, the whole first week I had it one of the back doors didn’t lock so someone could’ve easily broken in until I took it to a mechanic. I get the feeling they don’t take good care of their cars at all. All the customer service people I spoke to were very nice, but I shouldn’t have had to spend so much time of a once-in-a-lifetime vacation on the phone with TA . Also, note that the free camping gear provided is terrible. The two man tent was barely big enough for just me and I’m only 5’4”. The sleeping bag was terribly thin so I was freezing until I could get one of those emergency blankets. Crinkly but effective. Just a terrible experience overall .

" Review of my travellers-autobarn hire "

• Reviewed 7 years ago

reliable van that worked well, no major issues.

" Pretty happy "

• Reviewed 8 years ago

We rented a Budget Hi Top Camper for three months in the Australian winter for around $3300 (through an agency). One of the cheapest deals we could find, particularly for a Hi Top. The alternative was a Jucy El Cheapo, a Toyota Estima, a much smaller, fuel inefficient SUV. Overall we were really pleased with the service Traveller's Autobarn offered. The price was great and as it was a budget version we were happy to overlook the wear and tear on the van (e.g. clunky cupboards, bed not that comfortable, CD player broken, air vents not working properly, central locking broken). You can't expect to get a pristine van for this price. What we didn't like was the fact we had to go out and buy blankets because the thin sleeping bags were completely inadequate for the time of year. We found TAB to be pleasant and helpful on the phone and during pick up and drop off. We have separate insurance to cover all the things that aren't covered by the TAB insurance - single vehicle roll overs, hitting animals, windscreen damage etc, so I would look into that before buying their own insurance (we used rentalcover.com). We weren't pressured into adding on extras during pick up like you often are when renting vehicles. Our van did break down once (we drove a seriously long way in it) and we found TAB themselves to be very helpful. Their roadside assistance helpline that is outsourced elsewhere was useless however. We broke down in the middle of nowhere and were told that we would have to pay for a tow to get us to the nearest town (this would cost $1800). This was in fact completely untrue. We ended up spending the night in the desert unable to sleep in the van as a result of this. The next day we spoke to TAB themselves who reassured us that this wasn't the case and they sent out a recovery truck at no cost to ourselves. We were refunded the downtime and back on the road shortly. Overall, I would recommend TAB if you are on a budget and it's not going to be the end of the world if your van has a few little quirks or breaks down. You are renting a vehicle with a serious amount of kms of the clock, so things may fail. We also felt that TAB were honest and weren't necessarily constantly trying to find ways to charge us extra. The rental is cheap, so there are some aspects of the rental which aren't as great as some of the more expensive companies - you can only drive 500 metres on a gravel road to a campsite which is really restrictive (other companies offer more) and the insurance as noted above is not that comprehensive. If money was no object, I'd rent from another company that offers newer vans that can go further on gravel roads (I think Jucy allows you to travel further offroad to a campsite...). I'd probably rent a 4x4 to be honest, however, these guys are a good budget choice, just make sure you fully read and understand the contract you are signing. One more thing, TAB don't actually take the bond from your credit card, they just freeze it. This means you don't get charged foreign transaction fees. Other companies take the money and the fees can amount to a couple of hundred dollars.

The stationwagon is simply not as advertised, you can't really sleep in the car, no curtains or tinted windows, no rainshields on the windows - you can't open the windows when it rains, no moskito nets, no plain surface to sleep. customer service very disappointing. you are not allowed to drive at night or on gravel roads (which you definetely have to do to get to some places) - NEVER AGAIN!

• Reviewed 9 years ago

Having recently rented a space wagon for a month, we have nothing but positives with regards to our experience with Travellers Autobarn. The entire process leading up to the rental was quick and straight forward making it very simple and easy to organise and pick up the car we wanted. The staff were also extremely informative about certain aspects such as toll roads and campsites around the country. Our space wagon was in very good condition, very clean and well equipped for camping whilst travelling the entire length of the East Coast. We highly recommend Travellers Autobarn and would definitely rent from them in the future. A great experience and a massive thanks to the company! Charles & Louise-Anne, Gibraltar.

I did a lot of car rentals in my life including big companies like Europcar, Hertz or Sixt as well as local rentals. I even rented a campervan in the USA with "Escape Campervans" which is basically Travellers Autobarn. I was happy with all's the rentals mentioned above and never had problems with those even in case of insurance or ticket issues. Even due to my very good experiences in the USA I decided to go again with Travellers Autobarn. I rented a campervan with Travellers Autobarn in Australia In 2016 for about 4 weeks. After research in the Internet and a lot of good experiences in forums they sounded like the best option for a budget campervan rental. So at first the good thinks I liked with Travelers Autobarn: 1. The car was very clean at the pick up. 2. Engine, breaks and tires had a good condition and seemed to get good maintenance. 3. Camping equipment was OK, bit to old and crappy so that we need to replace some small parts but at all allright. So the very necessary basics worked fine then. By what I really did not like is the service and how the company interacts withe there customers. Following points bothered me and in sum shaped my opinion to never rent again with this company: 1. After renting the car, Travellers Autobarn changed there pick up office in Melbourne for the car and did not send us any information about it. We just got lucky that somebody told us a day before in the hostel we stayed. I mean you can change your office but please send us mail and tell us about it Travelers Autobarn. 2. We had technical problems with paying the bond for the insurance (due to low credit card limits) and needed to upgrade the booked insurance package what we did not want. This wasn't a fault made by Travellers Autobarn, but the information about how they charge the bond on the credit card was pretty bad. Furthermore they just gave us the option to upgrade the insurance and pay a few hundred dollars more instead of the bond. So the flexibility of the company in cases like that can be better. We offered other ways to pay the bond like a bank account transfer or or a payment in 24 hours after increasing the limit on the cards - they did not accept. The one way of payment or not getting the car or upgrade the insurance. 3. The car was running OK like mentioned above (engine, breaks and tires), but the outside was horrible. The windscreen had 2 stone cracks, the car had bumps on both sides, the front and the back. OK it's a budget rental, but the employee who did the damage check of the car with us just marked the whole sides of the car on the record. In my eyes this is unprofessional. I asked an Australian car trader I met on the travels if that is usual business in Australia and he really complained about the record as well. 4. As we signed the contract we got explained in detail what we can be charged for (toll fees, speed limit tickets, parking fees, car damages, broken key, returning dirty car etc.). I remember the employee told us that we should be carefull not bending the car key because they have a lot of problems with it. Then he handed a bended key to us about 5 minutes later - not very professional Travellers Autobarn. 5. We got a small scratch from a stone in the windscreen after travelling with the car. So we had insurance for that and informed Travellers Autobarn via E-Mail. They wrote back that it's no problem but we should cover it with a sticker they store in the car for that issue. Unfortunately Travellers Autobarn forgot to do place the stickers in our car. It's just a tiny think but shows me one more time how they work. 6. As we returned the car in Brisbane we had to wait for about 1 hour before somebody had time to check our car and returns it. There was 1 employee in the office for about 8 customers who wanted to return or pick up a car. Sorry its not enough. I have seen some other employees there but they did not care about us and did other stuff - I think they haven't been responsible for the office stuff and did the maintenance on the cars. 7. After finishing our holidays I received a charge on my credit card with 75 AUD 7 weeks after returning the car and no further information from Travellers Autobarn. I knew it would be a ticket issue (it's part of the rental contract) and asked Travellers Autobarn by E-Mail to send me details. They did and it was an issue about a toll road used and not paid. I checked this payment and date and as far as I see I paid the toll fee. As I told travellers Autobarn and sended them the payment part from my credit card bill, they wrote me back that they haven't done an error on the issue and neither the toll road company and I have to pay the toll company. I think they never checked my complain and just send me prewritten standard mails that are matching for everybody. What bothers me most is the fact, that Travellers Autobarn did not send me details about the issue but charged my credit card. So I still had to pay the toll fee at the toll company, luckily I recognized the charge on my credit card and could ask what it is for otherwise I would not have known about that problem. So Traveler Autobarn what is the 75 AUD for if you even not inform your customer about a ticket? To sum up I have to say that I am honestly unhappy with the service and the communication Travelers Autobarn did. If I see the market for budget campervan rentals in Australia I would suggest everybody to hire with a different company there are enough other options.

" Good car, worth the money ! "

We travelled from Perth to Darwin and drove 7000kms with the station wagon during 1 month. Everything was fine on pickup. The car and the living equipment were very clean. We have our own Inflatable mattress so it was quite confortable to sleep in the car. When it was hot during night time, we slept in the tent they provide in the living equipment. Even if the car was a bit old (around 280 000km), it doesnt consume a lot : 9.5L/100Km We just had a problem the last day in Darwin with the battery. We called the road assistance and 30minutes later, we had a new battery in the car without pay anything. Kimda & Gautier from live-our-trip.com

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Contact Travellers Autobarn

We’re here to help you 6 days a week! Reach us at any of the below channels…

From any other country: +61 1800 674 374 (local call costs apply)

Opening Hours Reservations (AEST)

Monday – 9:00am – 5:00pm Tuesday – 9:00am – 5:00pm Wednesday – 9:00am – 5:00pm Thursday – 9:00am – 5:00pm Friday – 9:00am – 5:00pm Saturday – 9:00am – 1:00pm Sunday & Public Holidays – Closed

(Australian Daylight Savings Time)

Email Us For Campervan & Car Hire

If you wish to email us for a quote, your rental enquiry or any questions in regards to your reservations feel free to email us.

Email Us For Campervan & Car Sales

If you would like to receive more information about car & campervan sales feel free to email us. UPDATE – we currently don’t have any stock available yet expect to have more stock by end of 2024/early 2025 again…

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Our Campervans

Chubby Camper

Seats 2 • sleeps 2.

Kuga Campervan

Seats 2-3 • sleeps 2-3.

Hi-5 Campervan

Seats 2-5 • sleeps 2-5.

Solar panel

Hi-Top Campervan

Stationwagon

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