tours 4 cruisers

Focused on maximizing your time ashore!

Our tours and experiences are tailored to accommodate your port stay schedule., we specialize in tours and excursions for cruise passengers.

What sets us apart is our ability to provide the best services at the most competitive prices. We take great pride in having a team of local guides who are truly passionate about their work

Zero Payment Reservation

We offer the convenience of reserving your tour without any upfront payment required. we understand that flexibility is important, and we want to make the booking process as easy as possible for our customers. you can choose to pay for your tour on the day of the tour itself, and we accept both cash and credit card payments. choose tours 4 cruisers for the flexibility and convenience of paying for your tour on the day itself, whether in cash or with a credit card. we look forward to providing you with an exceptional experience., money-back guarantee, we take pride in providing exceptional experiences and ensuring our customers' satisfaction. if, for any reason, you are not satisfied with your tour experience, we will refund your money. your satisfaction is our top priority, and we want you to have complete peace of mind when booking with us. choose tours 4 cruisers with confidence, knowing that your satisfaction is guaranteed. book your tour with us and let us exceed your expectations., on-time arrival guarantee, our dedicated team works diligently to plan and execute every aspect of your journey, taking into account factors such as traffic conditions, weather, and unforeseen circumstances. we employ advanced scheduling techniques and real-time monitoring to minimize delays and maximize efficiency. choose our services and experience the peace of mind that comes with our on-time arrival guarantee. , unbeatable prices, we believe that exceptional experiences should be accessible to everyone, without compromising on quality. when you choose us, you can expect top-notch services that are tailored to meet your needs and exceed your expectations. with tours 4 cruisers, you can have peace of mind knowing that you are getting the best services at a price that fits your budget. choose us for the best services at the best price and embark on a journey filled with extraordinary moments and remarkable adventures. , instant confirmation, we are pleased to offer instant confirmation for your booking. as soon as you complete the booking process, you will receive a confirmation email that verifies your reservation and provides you with all the necessary details. this eliminates the need for any additional waiting time or uncertainty, allowing you to have peace of mind and plan your trip with confidence. we look forward to welcoming you and ensuring a smooth and enjoyable experience., secure (ssl) payment, with ssl encryption, your payment information is transmitted securely over the internet. this advanced encryption technology ensures that your sensitive data, such as credit card details, is protected from unauthorized access and potential fraud. choose our services and enjoy the confidence that comes with our ssl-secured payment system. your payment information is handled with the utmost care and security, allowing you to focus on enjoying your experience with us., meet the team.

Allow us to introduce our passionate and multilingual local team of guides, dedicated to providing you with the best possible experience.

Our team of guides is made up of enthusiastic individuals who are deeply knowledgeable about the local area. They are not only fluent in multiple languages, but they also possess a genuine passion for sharing the beauty and wonders of our region with visitors like you.

Whether you're exploring historical sites, embarking on outdoor adventures, or delving into cultural experiences, our guides are here to ensure that every moment of your journey is memorable. They have a wealth of information about the area's history, traditions, and hidden gems, and they are eager to share their insights with you.

Our guides are not just experts in their field; they are also committed to providing personalized and attentive service. They understand that each traveler is unique, and they go the extra mile to tailor their tours to your interests and preferences. With their friendly and approachable nature, they create a welcoming and engaging atmosphere for everyone in the group.

We take immense pride in our passionate multilingual local team of guides. Their knowledge, enthusiasm, and dedication to creating unforgettable experiences set them apart. Join us on a journey led by our exceptional guides, and let us show you the very best our region has to offer.

 Why Choose Tours 4 Cruisers?

At Tours 4 Cruisers, we strive to provide an alternative to traditional cruise excursions that often come with inflated prices and a manipulated sense of security by major cruise lines. As an "unofficial" tour company, we take pride in offering experiences that are equal to, if not superior to, those provided by official cruise tour companies.

When you choose Tours 4 Cruisers, you can expect transparency, direct communication, and a commitment to showcasing the best of our destination. We are proud to work with knowledgeable local guides who are passionate about their cities and dedicated to providing unforgettable experiences.

Experience the difference with Tours 4 Cruisers and discover the authenticity and richness that "unofficial" tours can offer.

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• TOURS and TRANSFERS

VIGO City Tour

A very complete worthy tour (with stops).Vigo is a popular destination in the region that is an essential stopover of cruise ships that navigate the European Atlantic coast. Vigo is a friendly city which will surely surprise you!

• Duration: 150 Minutes (approx.)

From VIGO to SANTIAGO DE COMPOSTELA

Santiago de Compostela is a destination for pilgrims since the Middle Ages and one of the most important Christian pilgrimages. TOURS 4 CRUISERS excursion is your best option to visit this city because of the short port time.

• Duration: 330 Minutes (approx.)

Private EXCURSION to SANTIAGO DE COMPOSTELA

Looking for a unique and personalized tour of Santiago de Compostela? Look no further! Our private tours from Vigo, Coruña, or Ferrol are the perfect way to explore this incredible city at your own pace.

• Duration: 8 Hours (approx.)

Tours 4 Cruisers

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Tours 4 Cruisers - All You MUST Know Before You Go (2024)

Tours 4 Cruisers

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TOURS 4 CRUISERS (Lisbon) - All You Need to Know BEFORE You Go

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8 Shore Excursions You Should Never Do on a Cruise

Posted: June 4, 2024 | Last updated: June 4, 2024

Port Mistakes

There are so many shore excursions to choose from on a cruise that the array can be dizzying. Each port will have many options, and without a little guidance, you might end up paying a lot of money for something you could have gotten cheaper — or even worse, something that's a total waste of time. Here are popular types of cruise shore excursions that you should always avoid. 

1. Trips That Take Too Much Travel Time

You almost always have a very limited amount of time in a cruise port. Do you really want to spend four or more of those hours on a bus just getting to and from your destination? Chances are, you'll only have a couple hours at whatever ruins or site you're headed to if you have a 2- or 3-hour bus ride there. Unless the destination is on your bucket list and you don't think you'll ever get back there, don't spend most of your port time in transit. 

Related: 6 Weird and Surprising Things You'll Find on a Cruise Ship

2. Excursions Involving Mistreated Animals

Excursions involving animals seem like dreams, especially when you get to swim with dolphins or horseback ride along a tropical beach. But you need to do your research thoroughly before you book any activity involving animals on a cruise. Too often, the animals are mistreated or not well cared-for, and as an animal lover, that's not something you want to support. In the case of swim-with-dolphins activities, the Humane Society even says they're just not safe for humans or the animals . 

Related:   23 Things That You Should Never Do on a Cruise

3. Anything Beyond Your Fitness Level

You have to be honest with yourself about your (and your family's) fitness level when you book some excursions. Usually, cruise lines will indicate how strenuous an activity is, but it's ultimately up to you to know whether you'll actually be able to complete a 5K mountain hike or kayak for three hours straight. The same goes for things like ziplines if you're sometimes afraid of heights, or glass bottom boats if you easily get seasick. 

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4. Museum Tours

When you go to a museum shoreside, you probably don't book a tour; you just go. Why would going to a museum in a port be any different? There's no reason to pay for a tour guide and be beholden to them and the rest of the group when you can go on your own for less money. The same goes for shopping tours, where they take you only to places that give kickbacks to the cruise lines.

5. Beach Breaks

You don't need the cruise line to get you to and from the beach. There will be taxis everywhere at the port, and they will all know where the beaches are. If the "beach break" excursion is in a resort or beach that requires admission, you're going to get a much better deal if you book directly through the resort. Same goes for reserving chairs or renting snorkel equipment.

Related:   Cruise Employees Share What It's ACTUALLY Like To Work on a Cruise Ship

6. All-Day Tours

Marathon tours, where you do a million things in one long day, may seem like an easy way to see everything you want. But you're going to be very tired, the kids are going to be cranky, and you'll be more miserable than if you had just chosen a select one or two things to see. Chances are, lots of the eight or more hours off the ship are going to be traveling in a tour bus, and waiting for other members of your group to get back to the bus, or use the bathroom, or whatever. It ends up being a frustrating time. 

7. 'Panoramic' Bus Tours

Lots of cruise lines try to make sightseeing tours sound better than they are by calling them "panoramic" or "coach" tours. In actuality, that just means you're going to be looking at everything from a tour bus, and frankly that sucks. Plus, if you end up sitting on the wrong side of the bus, you may not even have a view of the thing you're supposed to be seeing. Talk about a ripoff. Unless you have mobility issues, avoid these at all costs.

Related:  The Worst Cruise Ship Horror Stories

8. Choosing Cruise-Run Tours Exclusively

Booking a shore excursion through the cruise line isn't a necessity. It does come with advantages, namely that the ship will usually wait for your group if you're late, but you'll almost always be paying a lot more money than if you booked the same or similar tour yourself. Cruise ports have massive amounts of tourists come through them, so there are plenty of independent tour guides, beaches, and activities that you can book directly for less. It's great to explore and find your own adventures on your own.

This article was originally published on Cheapism

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THIS IS A DAY UNLIKE ANY OTHER

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perfect day YOUR WAY

There’s no such thing as a ‘one-size-fits-all’ vacation — especially on Perfect Day® at CocoCay®. Whether your ideal beach getaway involves larger-than-life thrills or unwinding at a peaceful waterfront chill spot, you’ll find there’s no right or wrong way to make the most out of your adventure when you hop onboard the best CocoCay cruises. 

ways to chill 

Max out your relaxation with endless ways to chill. Jam to DJ spun beats with a signature Coco Loco from the bustling swim-up bar at Oasis Lagoon. Wind down shoreside in a private cabana at Chill Island®. Level up your lounge game along the infinity pool at Coco Beach Club®. Or let loose at the ultimate beach party just for adults on the new Hideaway Beach℠.

hideaway BEACH

COCO BEACH CLUB

OASIS LAGOON

CHILL ISLAND

WAYS TO THRILL 

Turn up the thrills like never before. Here, Thrill Waterpark® puts adventure in the fast lane with shriek-inducing slides and rushing tides. You can soar up to 450 feet high in a helium balloon for island views in every direction. And get your adrenaline fix ziplining across the sunny, blue sky.

Perfect Day at CocoCay offers loads of options to fuel up in between adventures. From mouthwatering Caribbean-style bites at Chill Grill to irresistible chicken sandwiches at Snack Shack, there’s plenty of complimentary delicious options everywhere you turn. Plus, discover even more ways to indulge at Coco Beach Club with elevated dishes like Bahamian lobster rolls, and grilled Caribbean grouper.

CAPTAIN JACK'S®

This harborside dive will put you in an island state of mind in no time. Grab a drink, settle into a rope swing seat and snack on the house specialty — chicken wings and fries dipped into signature sauces like mango-habanero and Caribbean jerk.​

SKIPPER'S GRILL

At Skipper’s Grill, treat your tastebuds to all-you-can-eat favorites and your eyes to incredible harborside views. Burgers, dogs, sweets and more always hit the right spot in between island adventures. ​

CHILL GRILL

Take a break from catching rays and dig into lunchtime favorites served buffet style just steps away from the beach — from tacos with guac to barbecue chicken hot off the grill. It’s a cookout the Caribbean way.​

SNACK SHACK

Don’t let the name fool you. It may be small — but the Snack Shack goes big on crave-worthy eats. Enjoy quick-served bites like burgers dressed in our secret shack sauce, fried mozzarella sticks, fresh salads, funnel cake — and of course our famous chicken sandwich. ​

COCO BEACH CLUB®

Level up your lounge game — and your cravings — at Coco Beach Club® Restaurant, an exclusive retreat with an indulgent menu. Try beachside classics like the herb-marinated filet mignon or grilled Bahamian lobster perfectly paired with refreshing craft cocktails. And save room for Coco Beach Club’s decadent dessert, rum-soaked cake.

SLICE OF PARADISE

Slice of Paradise℠ is the ultimate pizza haven just steps from the beach, featuring menu options with an island twist like the Bahamian-style Guava Barbecued Chicken or Veggie Feast. Pair your fresh-from-the-oven pizza with delicious drinks and the unmatched tropical views of Hideaway Beach — an adults-only beachfront paradise.

ALL THE FUN  MAPPED OUT

Choose your own ultimate beach day on a cruise to Perfect Day at CocoCay. Zen out at your choice of unforgettable places to unwind. Catch some rays along five stretches of powdery beach. Luxe the day away with an Overwater Cabana at Coco Beach Club®. Refuel at the swim-up bar in the largest freshwater pool in The Bahamas. This isn’t vacation days spent. This is bragging rights earned — at the island voted Best Private Destination by Travel Weekly readers for three years running.

Download the Entire cococay Map

BEST COCOCAY CRUISES

A cruise to CocoCay is filled with exciting destinations, each with its own style and vibe. Discover CocoCay onboard the Best Royal Caribbean Cruise Ships.

TWO ICONS ARE BOLDER THAN ONE

This isn’t your routine getaway. It’s having the time of your life, multiple times a day. We are leveling up everything you thought possible from a vacation. We’re taking thrills to new heights. Chill to the absolute max. And vacation memories beyond belief. Introducing two new ships that double down on the best family vacation in the world — Icon of the Seas ℠ and Star of the Seas ℠. This is Icon Class.

SAIL ON ICON CLASS SHIPS

IT'S TIME TO WIN THE WEEKEND

Max out every minute without maxing out your vacay days. Tropic trek to sun-kissed shores. Take your tastebuds on a delicious globetrotting tour. And set sail to the award-winning Perfect Day at CocoCay while making memories onboard Utopia of the Seas® , Allure of the Seas® , Liberty of the Seas® or Freedom of the Seas® .

EXPLORE WEEKEND CRUISES

WHAT TO KNOW BEFORE YOU GO CocoCay Cruises Insider

Most of the experiences at Perfect Day at CocoCay are complimentary, including plenty of free loungers and activities at five stretches of beach — not to mention five complimentary dining venues located throughout the island. Other attractions, like Thrill Waterpark®, Overwater Cabanas, the Zip Line, and Up, Up and Away helium balloon, are available for a charge.

Ready to max out the memories? There’s something for everyone at Perfect Day at CocoCay. You can learn more by visiting our FAQs section.

Everything You Need to Plan a Perfect Day at Cococay

May 13, 2024

Planning on maximizing your experience at Perfect Day at CocoCay discover everything you need to know from record-breaking slides and rides, free kid-friendly attractions to delicious restaurants, and chilled out activities.

Weekend Getaways: Perfect Day at CocoCay, Bahamas [Infographic]

May 6, 2024

Perfect Day at CocoCay in the Bahamas gives you the best opportunity to create your own great weekend getaway the way you want to travel!

Top Free Activities and Free Things To Do at Perfect Day at CocoCay

April 12, 2024

The best free activities and free things to do at Perfect Day at CocoCay®, Royal Caribbean's private island in the Bahamas.

Take Your Perfect Day at CocoCay® to the Next Level | Royal Caribbean Cruises

March 8, 2024

Who said you shouldn't mess with perfection? Visit a thrilling water park or a relaxing lagoon to make your Perfect Day at CocoCay® even better.

Traveling With a Toddler to Perfect Day at CocoCay | Royal Caribbean Cruises

Traveling with a toddler is easy when you book a cruise to Perfect Day at CocoCay. Read on for advice and tips for traveling with a toddler.

One Day, Three Ways At Perfect Day At Cococay

Planning your time at the new CocoCay? If you want to unwind, head to Chill Island on the east side of CocoCay. Or visit the Oasis Lagoon or the Thrill Waterpark to get on the side of adventure.

Ultimate Guide To Oasis Lagoon

The best Oasis Lagoon at Perfect Day at CocoCay insider Tips to discovering all the amazing things to do, family-friendly attractions and thrills you don't want to miss. Find cruise deals to Perfect Day at CocoCay.

Best Cruises From Miami

Cruise from Miami and start your vacation in one of the worlds best places to visit, then set sail from the Port of Miami to The Bahamas, Mexico, Puerto Rico and beyond on weekend getaway cruise or a longer Caribbean adventure. Here are the best cruises from Miami

Perfect Day Honeymoon Guide

Celebrate your newly-wedded bliss on a romantic Caribbean honeymoon cruise to Perfect Day at CocoCay, the best Caribbean destination for newly married couples. Find cruise deals to Perfect Day at CocoCay

The Ultimate College Spring Break Cruise Vacation

If you are looking for an all-out college spring break vacation filled with beach vibes, thrilling rides and amazing parties it doesn’t get any better than a spring break cruise to Perfect Day at CocoCay. Find cruise deals to Perfect Day at CocoCay

Top 7 Most Thrilling Things to do at Perfect Day At CocoCay

Experience the top 7 most thrilling things to do at the Perfect Day at CocoCay from sliding down the tallest waterslide in North America to zip lining across the island and much more.

Top 4 Insider Tips to Thrill Waterpark

Thrill Waterpark at Perfect Day At CocoCay top 4 insider travel tips uncovers free things to do, places to go and thrills you can share with friends. Find cruise deals to Perfect Day at CocoCay.

Best Restaurants at Perfect Day At CocoCay

Explore all the restaurants on the Perfect Day at CocoCay island and discover all the complimentary dining venues that offers loads of food and drink favorites that will fuel you up in between adventures.

Guide To Chill Island at Perfect Day

Discover Chill Island insider tips to all the relaxing things to do from renting overwater cabanas with VIP services, snorkeling with the friendly manta rays to finding the best places to unwind and soak up the island vibes.

The Ultimate Kid-Friendly Vacation to Perfect Day at CocoCay

Set sail to the best kid-friendly destination in the world on a cruise from Miami, Fort Lauderdale and Orlando to Perfect Day at CocoCay and discover all the amazing family-friendly activities, award-winning shows, and record-breaking attractions.

Amazing Family Friendly Summer Cruise Vacations

Enjoy your family summer vacation on a cruise to Perfect Day CocoCay and discover the private islands beautiful beaches, kid-friendly attractions, great restaurants and record-breaking water rides and activities for all ages. Find summer cruise deals.

The 5 Most Relaxing Things to do at Perfect Day At CocoCay

Discover the most relaxing things to do on your luxury getaway to Perfect Day at CocoCay from the luxury CocoCay Overwater Cabanas to the most popular Chill Island Cabanas and much more.

Relaxing Weekend Caribbean Vacation Ideas

Envision your next weekend Caribbean vacation, plan a short cruise or quick getaway to the best travel destinations to visit. Adventure awaits!

A Day Unlike Any Other Private Island Vacations

Introducing Perfect Day Island Collection, a global lineup of Royal Caribbean® private destinations that reimagines what’s possible in a day. From thrills and chill at Perfect Day at CocoCay to beachside bliss at Labadee— you’re going to need a bigger bucket list.

EXPLORE PERFECT DAY COLLECTION

GET TO KNOW OUR PRIVATE ISLAND

Check out our FAQs for more ways to maximize your day of thrills and chill.

explore faqs

Coco Beach Club day passes and cabanas include an exclusive lunch at the island’s only gourmet restaurant — enjoy favorites like lobster and filet mignon.​

Purchased a beverage or Wi-Fi package onboard or on Cruise Planner ? You can use them on the island too.

Some cabanas come with extra perks, like the cabanas at Thrill Waterpark® , which include complimentary entry to all of the slides and activities inside for up to six guests.

RELATED PORTS

Laze in a beachside hammock or get your thrills at Thrill Waterpark℠ on Perfect Day at CocoCay. Stroll along the waterfront of capital city Nassau and see its distinctive pastel-colored buildings. Or explore waterfalls and botanic gardens on Grand Bahama Island and fall in love with all CocoCay cruise ports.

Nassau, Bahamas

Grand Bahama Island, Bahamas

Bimini, Bahamas

Perfect Day at CocoCay, Bahamas

Miami, Florida

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My wife and I recently took our first ever Princess cruise on the Caribbean Princess out of Ft. Lauderdale. It was a 7 day cruise. We lived the ship. The ship had a classic, yet elegant cruise ship vibe. We had an absolute blast, and enjoyed everything on the cruise. We had previously cruised with a competitor, but Princess is definitely a step above! All of the staff from the dining room to stateroom stewards to art auction staff went above and beyond and were very nice and friendly. The food at Sabatini's and the main dining room and room service was great! The taste was wonderful and the service was just the right pace! We enjoyed all of our shore excursions as well and met some wonderful people in the process. I highly recommend Princess Cruises!

See all photos from Victoria H. for Princess Cruise Line

Before the end of the year, I thought I should do a review of my food experience on Princess Cruise line in July. My husband and I booked a short trip to Mexico and San Francisco from LA on Princess Emerald boat. We have not been on Princess Cruise line since before the pandemic. In this trip, we noticed some major differences in our cruise experience from before the pandemic. The service, food, quality and attention to details have all diminished in quality. Let's talk about food first . Princess is not the cheapest cruise line, but not the most expensive cruise line out of Los Angeles. With that said, we expect average to above average food at non-paid restaurants. From our dining room experience, the food was horrible at the sit down restaurants. We had to return our food multiple times. The food was overcooked, salty, and in some cases just un edible. We also experience poor service on our first day in the dining room. We waited so long for food that we gave up after the waiter gave the next table, our food, and then back to us. Gross! Also, due to slow service we never got all of our items ordered. In the buffet area, you limited to just water, tea and coffee without paying. You now have to order lemonade. When we got water, it was highly salinated, so much that I had to spit it out. I tried another fountain, and the water was disappointment as well. I reported this to staff and nothing was done for a while. Later I notice a sign on the water machine. The sign stayed up the whole cruise! Why was nobody testing the water. In my opinion, the water was toxic and princess should've been providing bottled water to customers for free. Princess just started a new system to deliver food so we decide to test it out. Late at night we ordered cake and it took so long to deliver that we fell asleep to only be woken by the door hours later after ordered. As for pizza and ice cream stand by the pool? The pizza was pretty good: a bit salty. The ice cream has gone down hill too! The ice cream lacked flavor. The only good food experience was at the Italian paid restaurant. Finally we had great food and service. If I was to based my decision on food alone, I would never take a Princess Cruise again!

Boat docked in San Fran

Emerald boat

Terrible customer service! Ordered a gift for my boss for their cruise and couldn't get a straightforward answer if it had been delivered. Customer service reps wouldn't provide me with the information "per policy" even when I ordered and paid for it! No confirmation that it and got hung up on twice by the reps even the supposed supervisor! Unprofessional and will never setting sails with this cruise line!

I will never trust Princess again. Platinum cruiser here- booked on the Sun Princess for 2/18. BEGGED for updates on status- continually- after the 2/8 was cancelled. Ended up cancelling for a medical emergency FOUR days before Princess cancelled the cruise 5 days before sailing. I would have held off to get the refund had I known there was a chance of cancelling- the cancelled folk all have their money. Now I have a serious health issue to deal with AND I'm in AON insurance hell. Thanks a bunch Princess. I will never sail with you again. I am so unhappy with this experience- as well as losing money and time and being frustrated as hell. They don't give a crap about their customers- book with them at your own risk.

I would say I'm a seasoned cruiser and I've been on a ton with Royal Caribbean, Norwegian Cruise Line and Carnival cruises these last couple years. This was my first Princess Cruise (11 night Barcelona to Rome on the Enchanted Princess) and it was wonderful!! As good as the best ship I've been on (RCCL Ovation of the Seas) but the food was considerably better than RCCL. Like mindblowing - we would have lunches at the buffet where there were seafood days with unlimited crab legs, lobster claws, large shrimps. Amazing desserts every day too. Our balcony room was nice and modern (tho I didn't like the light on the way to the bathroom being on motion sensor - nothing like being blinded by light in the middle of the night. Also I found the entertainment lacking compared to RCCL. The shows were meh and casino was small. Also I find that most of the people on the ship were senior citizens. Might be a seasonal thing but I didn't find this on other cruise lines. The WiFi was much more user friendly than other cruise lines by far - superior easy to switch between devices. Also embarkation and debarkation were soooo smooth. And LOVE the Medallion - the door unlocking before I even reach for the handle has spoiled me.

Lobster night!

View from the balcony on Deck 10

Just got off Diamond Princess on a 9 day Japan cruise (Apr 2 - Apr 11, 2022). I was lucky enough to bump into Constantin in the dining room again. He is now in charge of the entire dining room at Pacific Moon. Well deserved. Same excellent service. I am glad Princess Cruise recognizes his value and promoted him. While the services in Pacific Moon is exemplary, it is light years ahead of other dining rooms. I would have to say room attendant did a stellar job maintaining our room as well. These two aspects are both 5 star rating worthy. Due to weather, the captain diverted one of the port of calls from Je Ju-do S. Korea to Busan S Korea. That was also a bonus because Busan is S Korea's second largest city versus a tiny island between the Korea peninsula and Japan. My beef with this trip was the food. Food quality definitely took a huge hit compared to the Halifax trip last year. I can appreciate the challenges of feeding thousands onboard and food is a production line. But I have also seen what is possible from multiple other trips. I can only say that the food preparation team brought down the ratings of the entire trip. All the mousse are like lard across the entire trip and was to be avoided at all cost. So dessert is really limited to ice cream or sorbet and fresh fruits. The Pad Thai is also a joke. Hence, despite the stellar service I cannot give them a 5 star rating. The other beef I have is their Medallion App. It is junk and they are limping along with a half broken system, pissing off guests along the way. Finally, Diamond Princess is an aged ship well past its prime. I can see crew members frantically suck up leaks and backed up plumbing here and there using shop vacs and carpet dryers. I can blame the careless guests for the ones outside guest rooms but the ones where they open up conduit closets to suck up water is a bit more concerning. Flooring at various parts of international dining room is so rotten that every time someone walks by, the floor sinks an inch or so and bounces back after. There is an indoor pool in addition to an outdoor pool mid ship. A large piece of paint peeled off and some guest left it on the side. That prompted the pool to be closed in the middle of the voyage and the entire pool resurfaced. I must say the crew did a great job refinishing the indoor pool. The captain also called off all shore leaves for the entire ship company at the Busan port of call. I can only imagine what problems they were fighting behind the scene to keep the ship sailing. Time for a major overhaul or retirement for Diamond Princess! I would highly recommend all who consider the Diamond Princess to hold off until after a major overhaul.

Princess Cruise Line's sorry version of "Pad Thai"

Wow! I am so surprised by the lack luster ratings! I just got off the Enchanted Princess on a cruise from NYC to Halifax and back. (Oct 22-29, 2022). I have been on a few cruises with Princess and Celebrity. I must say, this was the best service I experienced so far. We went to formal dining in Amalfi dining room every evening. The manager, Costantin, treated us with a surprise dish to try each night! The two waiters, Iketut and Natalia, provided really great service as well. I just can't recall a better experience on a cruise than this trip. Room service was also top notch. The shower curtain started to smell a bit towards the end of the trip. I mentioned it to my room attendant, Milton, and went to visit another guest. I was away for no more than five minutes and then returned to my room. The shower curtain had already been changed! Simply outstanding service!

In short, Princess Cruises messed everything up; their computer had a system error which cancelled our trip, they said they restored everything. They forgot to do the air tickets. So we arrive at the airport and we are told your friends have tickets but Princess canceled your air tickets. We had to leave our friends and we returned home. We go home, my wife crying the whole way home and then the nightmare continued... Three long calls and waits and many "Were so sorry CRM manual apologies they book on a flight the next day to Juneau. I had to book a room because the flight would arrive a day before the ship docking. Non- refundable. Our friends send me a letter given to all the ship passengers, "Due to possible bad weather we will not land in Juneau." I was transferred multiple times till I was talking to someone state side. It took them 5 hours to confirm that yes indeed the ship wasn't going to Juneau. It was at 4:58pm when they called to say yes the ship would not be at Juneau. So graciously they offered to fly us to the last stop of the trip. They made it sound like it was my choice not to take up the offer. Monday I called the insurance company and was told what happened would not be covered. I was told to go back to Princess and fight it out with them. I did and three hours later I was told in 4 to 6 weeks I might get a resolution. The day after that I received a pittance of 761 dollars on my credit card. That 761 dollars did not cover the airfare nor the fees, taxes, deposits, shore to ship costs I had paid for. Ok, here's the thing. They couldn't care less. The underpaid people in the Philippines are limited in what they can do, there are few if any workers in the US. The company makes every trip stop at a foreign port to bypass US laws. DO NOT TAKE A PRINCESS CRUISE

We have traveled on Princess since 1989 and are Elite level passengers. over the past 2 years we have seen and experienced the level of quality and customer service continue to degrade and devolve. We were booked on the Feb 8 inaugural Sun Princess cruise that was canceled. We received letters from our travel agent as well as directly from Princess, offering us 50% off a future cruise $1000 onboard credit and up to $200 per person for the inconvenience of having to rebook our flights, which didn't even come close to what we had to spend to get ourselves over to Rome where the cruise was ending so we could take our flights home. British Airways wouldn't work with us to move our flights to another date for us to take a later Sun Princess sailing. they wanted another $3k to change our flights. We were stuck taking our original flights to and from London but had to change our original flight to Barcelona where the cruise was to begin and work our way to Rome to our hotel because they wouldn't work with us either. Bottom line is we are now almost 3 months from when our trip was canceled and we're still having to fight with Princess to get them to follow through with what they have offered us in writing. we were even asked to produce proof that we were booked on that cruise and proof of the cancellation! This information is in their own system. We know we are not the only passengers experiencing issues like this. Princess should be ashamed of themselves! None of their passengers should be treated like this especially their loyal Elite passengers. there is such a thing as karma and they deserve everything negative that is coming their way, including a Class Action lawsuit!

Recently cruised on the Emerald Princess in June 2023. Upon arrival home, found an error on a custom photo template. Tried to contact princess, first attempt by phone- waiting 90 min with no success. 2nd attempt by phone, waited 60 min and talked to service rep and was given an email address for their photo support. Have sent 4 emails asking for resolution, with no return response. Very Frustrated

The customer service has been the worst. We (7 passengers) booked the Alaska Cruise before pandemic. Princess kept extending the credit without communicating. Calling to see what options we have and didn't want to talk to me without my "agent". My agent has not been too much help either... I also contacted the customer service manager and nothing back of course. Worst customer service and experience ever.

4 other reviews that are not currently recommended

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Vancouver (BC Canada)

Cruise port schedule, live map, terminals, news.

Region Alaska

Local Time 2024-06-07 22:08

Port Vancouver cruise ship schedule shows timetable calendars of all arrival and departure dates by month. The port's schedule lists all ships (in links) with cruises going to or leaving from Vancouver, BC Canada. To see the full itineraries (ports of call dates and arrival / departure times) and their lowest rates – just follow the corresponding ship-link.

Port Vancouver is Canada's "Alaskan" cruise port and homeport for Alaska-based liners during summer. The port handles annually between 240-270 cruise ship calls and over 1 million passengers through Canada Place cruise terminal. Port's total annual economic impact is ~USD 1,6 billion.

As the number and sizes of cruise liners to Vancouver constantly increase, the port is more and more often ranked as congested. The average passenger capacity of the vessels increased by 138% (up to 3100 pax) and the average LOA length increased by 50%, (up to 300 m / 985 ft). However, Canada Place Terminal's capacity is limited as the facility was built for older design ships.

Port Vancouver

Vancouver's cruise shipping business generates nearly US$3 million by each visiting vessel (at Canada Place), nearly 7000 Canadian jobs, ~US$300 million in wages, ~US$840 million to Canada's GDP. As cargo port, Vancouver BC is ranked North America's 3rd largest - after South Louisiana (along Mississippi River) and Houston TX . It serves shipping lines connecting Canada with 170+ countries. Port's annual trade volume is estimated at ~USD 200 billion. It sustains a total of 115,300 Canadian jobs, and generates US$7 billion in wages and US$12 billion in GDP.

The Port Authority company Vancouver Fraser manages the federal seaport lands in and around the city. Vancouver is Canada’s largest cruise port and main homeport for Alaskan cruises. The port has 28 marine terminals serving Ro-Ro ships (car carriers), break-bulk and bulk carriers, container ships and cruise vessels.

• In 2019, BC Government, Vancouver Fraser Port Authority and FortisBC (natural gas and electricity provider) signed a deal to establish Westcoast Canada's first STS LNG (ship-to-ship LNG ) marine bunkering. The new service is for ocean-going and large-sized vessels, including BC Ferries ships .
• The project includes a 5-year construction period for building the needed infrastructure. The project's economic contribution was estimated at CAD 1,8 billion (to BC's GDP/during the construction) and an annual impact of CAD 930 million.
• State's LNG bunkering business was inaugurated in 2017. Currently, 5x Ro-Pax ships (BC Ferries) and two cargo ferries (Seaspan) are truck-fuelled with LNG by FortisBC. By the new project, large vessels are LNG-fuelled via barge, being filled up at a jetty on Fraser River (Tilbury Island).

Port's cruising season is May through late-September / early-October. Since 2008, the seaport voluntary purchases renewable / wind energy. At Canada Place terminal, port's cruise business generates (direct economic activity) an average of USD 3 million per visiting vessel. Ship types vary from large and mainstream to top-luxury and small expedition vessels. Inaugurated in 2009, Canada Place terminal's shore-to-ship power capabilities reduce significantly the amount of greenhouse gas emissions generated by visiting vessels. The new technology allows docked cruise ships to shut down completely their diesel engines and connect to BC Hydro’s electrical grid for all the needed onboard electrical power while berthed. The volume of reduced emissions per year is over 2200 tons. Approx 40% of all cruise vessels visiting the port are shorepower enabled. As incentives for using shorepower, the port offers 50% reduction in harbour dues.

In 2010, the port was visited by around 600,000 cruise ship tourists. In 2014 was closed the Ballantyne Pier terminal. Since then, Canada Place is city's only remaining cruise ship terminal.

In 2015, the cruise port handled a total of 228 ship visits (32 different vessels) and over 800,000 passengers. During season 2015, Princess Cruises introduced new roundtrip Vancouver itineraries to Hawaii and US West Coast (California) on Ruby Princess . Port's 2016 statistics included directly generated nearly 7,000 jobs (country-wide), USD 300 million in paid wages and USD 840 million to Canada's GDP.

On May 20, 2017, the cruise port reported a record day with 3 ship calls ( Emerald Princess , Star Princess , ms Nieuw Amsterdam ) and a total of 15,800 cruise tourists. Vancouver police units were assigned to direct traffic. The port authority warned of transportation delays. The record day resulted in hours-long waits at Canada Place terminal (for customs processing) and additional long waits for taxis. The taxicab problem was mainly due to the limited number of cab licenses issued in Vancouver City, as well as the local prohibition of ride-sharing services.

Over Canada Day 2017's long weekend (July 1, 2, 3), a fleet of 8 cruise ships came into Vancouver harbour docking at Canada Place. These ships ( Golden Princess / overnight, Star Princess , Nieuw Amsterdam , Noordam , Celebrity Infinity , Norwegian Sun , Crystal Serenity and Disney Wonder) had total economic impact on local businesses estimated at USD 24 million. It was based on the average USD 3 million per cruise liner ashore passenger spending (on restaurants, shopping, pre- and post-voyage hotel stays, local transportation, day tours). In 2017, the cruise port had scheduled a total of 236 ship calls (2% increase over 2016) and handled nearly 843,000 passengers (3% increase over 2016). During season 2017, the port had scheduled 33 different liners from the fleets of 15 different companies. The port's economic impact in 2017 is USD 3 million per ship call (including spending on tours, hotels, taxis, shopping, etc).

For season 2018, the cruise port reported a record year - 243 ship calls (7% increase over 2017), 33 different ships, 14 different companies, over 900,000 passengers. On May 23 was celebrated port's 25 millionth arriving cruise ship tourist. Port's largest liner so far is NCL's Norwegian Bliss (capacity 4200 passengers). NCL Bliss departed from Vancouver (Oct 1, 5-day repositioning cruise) to Los Angeles via San Francisco . Port's 1 millionth cruise passenger mark was reached in 2002 (1,060383 million).

In 2018-H1 (first half), port's containerized cargo volumes increased by 5% (over 2017-H1) to the record number 1,64 million TEU-containers. The increase was due to increasing international demand for Canadian goods and Canadian demand for Asian goods. Beside container shipping trade, port's results also showed:

• increase in potash (22,7%), autos (8%), coal (8,9%), forest (4%) and petroleum (40,2%) products
• decline in grain (10,2%, crops-feed), chemicals-minerals (5%), ores-concentrates (27,8%). Port's 2018-H1 cargo traffic (over 2017-H1) report included:
• Overall cargo increased 4,4% - to total 72,1 million tons.
• Auto units increased 8,3%, to total 236396.
• Breakbulk cargoes increased 14,4 % - to total 8,8 million tons, including 21,1% in domestic traffic.
• Drybulk cargoes increased 0,7%.
• Liquid bulk cargoes increased 28,3%, including 40,2% in petroleum products.
• TEU-container shipping increased 5,1% - to total 1,64 million.
• Cruise shipping traffic increased 12,7%.

For season 2019 (March 29 through November 1), the number of handled ship calls was 288 (+22% over 2018), with estimated 1,077 million passengers. Berth bookings 2019 were made by 24 brands/companies for 41 different vessels. New cruise lines included Azamara (ship Azamara Quest ), Cunard ( MS Queen Elizabeth ), Viking Ocean ( MS Viking Orion ) and Hurtigruten ( MS Roald Amundsen ). Other new liners (with maiden port calls) included Ovation OTS , Celebrity Eclipse , Norwegian Joy , Royal Princess , Star Legend , Silver Muse , L’Austral .

In mid-July 2020 was opened G3 Terminal Vancouver (grain export terminal, construction works started in March 2017.) featuring modern design, loop track elevators, a direct railway link for taking Canadian Prairies grain via trains (and loading it onto drybulk cargo ships), max capacity 3x 150-car trains and storage capacity 180,000 MT (metric tonnes). Trains unload while in motion and go back to the terminal’s elevators without detaching from the locomotives. At G3’s berth/dock are installed 3x loaders that move the grain (max capacity 6500 tons per hour) onto the ship. G3 Terminal Vancouver is a joint-venture between Western Stevedoring Company Ltd and G3 Global Holdings - a joint-venture between Bunge Ltd (US-based agribusiness and food company) and SALIC Canada Ltd (subsidiary of SALIC-Saudi Agricultural and Livestock Investment Company).

Despite the Coronavirus crisis, 2020 became a record-breaking year in Vancouver Port's 108-year history by revenues (~USD 50 million / ~EUR 42M) or 15% increase over 2019. Moved through the seaport were 7+ million MT (metric tonnes) of commodities, 5,4+ million MT of grain, 0,3+ million MT of copper concentrate, 2700+ wind turbines, ~90,000 automobiles.

For season 2022 (April 10 thru November 2) the cruise port handled 307 ship calls (+6,5% over 2019's 288 visits/~85% from homeported vessels, including 10x maiden calls and 18x shorepower berthings) and ~815,000 tourists.

2023 (April 12th thru October 24th) was Port Vancouver's record year, with booked a total of 332 cruise ship berthings (~9% increase over 2022) and ~1,25 million tourists (+54% over 2022 and +10% over 2019).

For 2024 (March 11th thru October 29th), the Port had scheduled/booked a total of 329 ship berthings, with projected ~1,27 million passengers to pass through the Canada Place Terminal (~2% increase over 2023).

In October 2023, Seaspan Vancouver Drydock (in North Vancouver/on 203 Esplanade E) received permit approval from the Port Authority to extend its drydock facilities and expand the infrastructure in order to be able to provide services (ship repairs and maintenance works) to larger vessels. The project included the extension of Seaspan's water lot by 130 ft/40 m and the addition of two new drydocks (smaller) plus a floating pontoon, located to the west of the old drydocks. The project's completion was slated for 2024-Q4.

Vancouver cruise terminal

Canada's Government established Port Metro Vancouver (locode CAVAN) in January 2008. Today, the Port is ranked North America's fourth-largest and Canada's largest by annually handled tonnage. Port Vancouver is in western Canada, at British Colombia’s southwestern corner. Its cruise schedule lists voyages from spring through fall, with vessels departing from Canada Place Ship Terminal.

The Terminal's address is "Canada Place Pier, 99 Canada Place Vancouver, BC, Canada".

Canada Place Cruise Ship Terminal

The Canada Place Vancouver terminal was inaugurated on April 28, 1986. The facility's design features 5 sail-shaped roofs. Except the building, other facilities include VINCI Car Park, Port Metro Office, World Trade Center Office, Pan-Pacific Hotel.

At Canada Place Terminal are available restrooms, baggage trolleys, a snack shop. From the Terminal are directly accessed ship berths North (length 274 m / 900 ft), East (506 m / 1660 ft) and West (326 m / 1070 ft).

In May 2015, Canada Place Vancouver became the world's first cruise terminal with a total of 10x BorderXpress APC kiosks (abbrev "Automated Passport Control"). The project was a collaboration of Port Metro Vancouver and the Vancouver Airport Authority.

• In comparison to the traditional clearance process, the new computerized kiosks increased 4 times the terminal's passenger processing rates. The terminal's US Customs and Border Protection area is utilized prior to ship embarkation on Canada to Alaska cruise itineraries.
• Cruise tourists using BorderXpress APCs at Port Metro Vancouver proceed directly to the self-service kiosks in the passenger processing area. Then they simply have to follow the on-screen instructions, scan their passports and answer some customs declaration questions. Then embarking passengers receive a receipt that confirms their information and continue to a US Customs officer to finalize their processing.
• The overall result was increased efficiency, less congestion, faster customs processing and shorter wait times.
• Cruise passengers eligible for BorderXpress APCs are American and Canadian passport holders, as well as US Permanent Residents.
• The service is available at no cost to the user and pre-registration is not required.

Cruise terminal luggage storage and delivery

For cruise ship passengers in Vancouver, PorterGenie offers the only curbside luggage pick-up/delivery and storage service. Pick-up and delivery locations can be anywhere: Vancouver International Airport, hotels in the Metro Vancouver area, train and bus stations, etc. PorterGenie can pick-up your luggage from anywhere in Metro Vancouver, store as long as you need, and deliver it back to you anywhere you like.

You can use PorterGenie to transport your luggage from the airport to Canada Place Terminal or the other way around. You can schedule service online at www.portergenie.com or call PorterGenie toll-free at 1-888-411-5260. No payment is required for scheduling and cancellations are free. You are encouraged to schedule in advance before the busy season.

Ballantyne Pier Terminal

The Ballantyne terminal is located on 851 Centennial Road, Vancouver. It looks like a commercial dock after its 1995 renovation and extensions. Amenities include luggage carts, restrooms, snack concessions, security and taxi ranks. The berth is only one – East, 1200 ft.

• Address: Ballantyne Pier, 655 Centenniel Road, Vancouver, BC, Canada
• Parking:$15 Canadian daily ($10 US – depends on exchange rate).
• Vancouver's second cruise terminal (Ballantyne Pier) ceased operations in 2014.

Harbour Center Tower: enjoy beautiful city panorama from the 581 ft roof.

Gastown: located at the old Vancouver, nice and quiet place for a coffee.

Dr. Sun Yat-Sen Classical Chinese Garden: the perfect equilibrium located at the city center, blended with the four elements, architecture and rock, plants and water.

Stanley Park: enjoy the native American Totem Poles and the Vancouver Aquarium in the biggest North America urban park.

Vancouver Aquarium: variety of sealife – dolphins, beluga whales, sea turtles and sea lions

Capilano Suspension Bridge: located over Capilano river, hundreds of feet tall.

Grouse Mountain: enjoy Wildlife Refuge situated on 5 acre with its wolves and bears.

Vancouver tours, shore excursions, hotels

City tours and shore excursions.

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Princess Cruises Flash Sale promotion: £1 deposits on 2025 and 2026 voyages

Princess Cruises has launched a flash sale with a special offer of £1 deposits for 1000+ sailings scheduled for 2025 and 2026. The limited...

Princess Cruises' 2024 Alaska program features Aurora Borealis experience

This summer, guests sailing with Princess Cruises to Alaska will enjoy an exclusive Voyage to the Stars experience featuring the Aurora Borealis, or...

RCI-Royal Caribbean's Radiance of the Seas fixes propulsion issue, sets sail for Alaska

RCI-Royal Caribbean International's ship Radiance of the Seas has completed necessary repairs and resumes operations following a propulsion issue...

RCI's Radiance of the Seas cruise canceled after boarding due to technical issues

An RCI-Royal Caribbean Alaskan cruise on Radiance of the Seas ship was canceled at the last minute (after passengers already boarded) due to severe...

HAL-Holland America elevates Alaska cruising experience with 'Glacier Day' and enhanced programming

As part of its "We Love Alaska" onboard experience, HAL-Holland America Line is unveiling "Glacier Day" on its Alaska cruises, offering new...

Silversea expands pricing structure to offer more options

Silversea is expanding its fare options to cater to the diverse preferences of travelers, offering 3 distinct pricing structures. In addition to the...

Seabourn reveals segments for 2026 World Cruise aboard Seabourn Sojourn

Seabourn has unveiled 9 individual segments for sale for its 2026 World Cruise - Ring of Fire: Hidden Gems aboard the Seabourn Sojourn. These...

HAL-Holland America unveils 2025-2026 Mexico and Pacific Coast seasons

HAL-Holland America Line has launched its Mexico and Pacific Coast seasons for 2025-2026, offering extended visits to distinctive ports such as...

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