ncl cruise line check in

Check-In for Large Groups Online  Check-In MyNCL Account Procedures Online Check-In Photo Upload Process E-Muster Drill-Fleetwide OCI Walkthrough - Click on the File Top Right Due to government requirements and Norwegian Cruise Line’s health and safety protocols, all guests must provide Norwegian Cruise Line with key personal information prior to sailing.  Online Check-In MyNCL Account Procedures: Guests, who have a MyNCL account, can log in @  www.ncl.com and fill out the appropriate information for the online check-in.

New Guests who do not have a MyNCL Account:

Click on “Register” on the upper right-hand side of the home screen @   www.ncl.com   to create an online account. Guests must fill in the requested information exactly as it appears on their reservation. Once logged in, "Online Check-In" will be on the right-hand side of the page.

Guests must be 18 years of age or older to complete the online check-in.

Note :  Releasing e-docs for reservations with only minors in the stateroom is no longer available. Please advise the guest that they can complete their check-in at the pier. 

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Online Check-In Photo Upload Process: Once a guest has reached step 7 during Online Check-in, guests are required to upload a security photo. If a guest encounters an issue, after two failed attempts to upload a photo, the guest will receive the following message:  

“The photo you uploaded could not be validated by our system.  As such, your photo will be taken upon your check-in at the port on embarkation day.  You may proceed with completing your online check-in.”

The guest will then continue through the OCI process and will be able to access e-docs once the remaining OCI steps have been completed. Upon arrival to the port on the day of embarkation, their picture will be taken while completing the check-in process at the port.

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As of November 22, 2021, online check-in will ONLY be available to start and complete once a reservation is between 21 days - 3 days prior to sailing.

• Guests are no longer able to start their online check-in outside of 21 days prior to sailing. As a reminder, online check-in is not available to complete once a reservation is within 3 days of the sail date.
• Guests who FULLY complete their online check-in prior to 3 days/ 72 hours before their sail date, can now access and download their e-docs via their MyNCL account and/or the Cruise Norwegian mobile app anytime through and including the day of sailing .

Please view the attached My NCL Account and OCI Walk Through to assist while guiding guests on how to create their account and/or complete their online check-in. 

Guests having issues accessing or creating their MyNCL Account should contact Digital Guest Experience at 866.625.1160 -  Monday - Friday/ 9 am - 6 pm EST.

E-Muster Drill - Fleetwide:   As of April 01, 2023 the E-Muster Drill must be done thru the guests' online check-in. Guests must complete their online check-in and review the muster drill before their online check-in is complete.

• If guests are traveling with small children, once onboard guests need to request a child or infant-sized lifejacket from their stateroom steward.
• Assigned Evacuation Team Members directs guests to the assembly stations.
• For groups of 100 guests or more: the group leader should contact the Special Events team at [email protected]
• It will be the responsibility of the Travel Agent/ Group Leader to work with the pier manager for location drop off and timing
• For groups of less than 100 guests: each guest is required to complete their online check-in and if possible, select the same pier arrival time.
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Online Check-In - MyNCL

Online check in procedures for guests including e-muster drill & check in for large groups. nov 16, 2023 • knowledge.

Nov 16, 2023 404 KB pdf

Nov 16, 2023 3.5 MB pdf

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CHECK-IN and LUGGAGE TAGS

By GeriatricNurse , January 5, 2023 in Norwegian Cruise Line

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GeriatricNurse

Are the luggage tags only able to be obtained after the 'Check-In' has been completed/submitted, 21 Days prior to Embarcation?

When I receive notification that my Luggage Tags are available for me to print, how do I locate that option on my NCL Account and be able to print off several copies?

Do I have the option to print the Luggage Tags in Colour?

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Yes, luggage tags are only available after the 21-day check in. There is a link in your e-docs that takes you to a printable luggage tag, that can be printed in color.

I print mine in B&W, didn't have an issue getting my bag in March...

18 minutes ago, hallux said: I print mine in B&W, didn't have an issue getting my bag in March...

I think the only thing the color does is designate which ship it is, so if only one NCL ship in port it's not a big deal.  An the color is spelled out on the tag as well

MyAuntFanny

Newbie with related question here!  Do we attach the luggage tags before we get on the plance, or after we land at the port city? 

It doesn't make sense to me to have to carry a stapler and do it when we grab our luggage before the transfer. But DH thinks it doesn't make sense to attach it before we fly because it might get lost or fall off while the airline deals with our bags.  

Don't expect them to still be attached when you get your bags back in baggage claim if you put them on before you check them for your flight.  I personally would recommend clear packing tape over a stapler if you're not going to use the tag holders recommended above.  We recently started using those and always attach our tags just before we leave for the port. 

As we usually fly in a day or two before, we do it at the hotel.  If flying in the day of departure, then attach them before you get in your port transfer... or even at the port itself. 

Yeah I always put them on when Im leaving for the port and use the plastic holder things from Amazon...I wouldn't trust them to make it if you put them on before the flight....

schmoopie17

We use a glue stick and put the tags on the bags right before turning them in at the port. Never had a problem with this method.

34 minutes ago, MyAuntFanny said: Newbie with related question here!  Do we attach the luggage tags before we get on the plance, or after we land at the port city?  It doesn't make sense to me to have to carry a stapler and do it when we grab our luggage before the transfer. But DH thinks it doesn't make sense to attach it before we fly because it might get lost or fall off while the airline deals with our bags.  

Put them on at the port. Worse comes to worse porters have blank ones. I've gotten into the habit of using either Tile or Apple Air Tags. They have found my luggage twice on different trips.

@Laszlo   - psssst  😉  Did you accidentally wanted all the CC addicts to know your cabin # next week ?  Redacted the eDocs but your eLuggage tags ??  If not, maybe message a MOD and see if they can "fix" that up for ya.  Did that once myself on the roll call replying to upgrade bidding, LOL.  Have a wonderful cruise ... will be following along, our packing will become real soon. 

The luggage tags simply aren't a big deal. 

Put them on before you fly if you want.  If they get torn off in transit, the porters at the pier will have blank ones. Or, print them out and bring them with you, porters have staplers or other means to attach them at the pier.   Or, simply do nothing, make sure you know your cabin number and the porters have blank ones.  We've done that on more than a few occasions.

1 hour ago, MyAuntFanny said: Newbie with related question here!  Do we attach the luggage tags before we get on the plance, or after we land at the port city?  It doesn't make sense to me to have to carry a stapler and do it when we grab our luggage before the transfer. But DH thinks it doesn't make sense to attach it before we fly because it might get lost or fall off while the airline deals with our bags.  

Check Amazon (or other travel gear site if you prefer) for something similar to "Cruise Luggage Tag Holders"...  They are little ziploc pouches that you can put the printed luggage tag into and then they attach to your case using a woven metal cable loop.  You can attach them at home or after your flight and it's all about the same.  Also, if it happens to be raining, you don't have to worry about the text on the tag smearing and becoming illegible.   Best of all, they are quite inexpensive.  I got a pack of 20 for about $12 from Amazon.  That was obviously more than enough for our suitcases.  But best of all, they are totally reusable (and make a neat little gift for friends or family headed on their first cruise).  

1 hour ago, MyAuntFanny said: It doesn't make sense to me to have to carry a stapler and do it when we grab our luggage before the transfer. But DH thinks it doesn't make sense to attach it before we fly because it might get lost or fall off while the airline deals with our bags.  

There was a link to 'sleeves' for the luggage tags posted earlier in the thread, there are some that attach with metal loops to secure them to the bags.  Keep those in your carry-on and attach them when you grab the bags at baggage claim, no stapler, tape or glue needed...

9 minutes ago, hallux said: There was a link to 'sleeves' for the luggage tags posted earlier in the thread, there are some that attach with metal loops to secure them to the bags.  Keep those in your carry-on and attach them when you grab the bags at baggage claim, no stapler, tape or glue needed...

These work very well.....   https://amzn.to/3X53LoM

Or cover with packing tape, punch a hole in one end and attach to luggage with a zip tie.  

Travelling2Some

3 hours ago, jtdlmc said: Or cover with packing tape, punch a hole in one end and attach to luggage with a zip tie.  

That's our method too.  No need to bring a stapler.  Or, if you stay in a hotel the night before you embark, just stop by the front desk and ask to borrow a stapler for a minute.

I use the luggage tags from Amazon and put them on when we are on the way to the ship.   if you have hardsided luggage you may be able to  just tape it to the top of your luggage.  Anyone that  has luggage and does not have some kind of tracker to me is being shortsighted.  I had both tile and airtag trackers in our luggage.  Our bags made it to our door for the cruise and no problem with flights we had 3 separate flights on the trip home and our bags made it with no problems.  If I did not have the trackers in place the bags would have gone to  someplace else I can assure you!

We stopped using the tags many cruises ago and just have the porters put them on at the pier. 

8 hours ago, lgdesign said: Don't expect them to still be attached when you get your bags back in baggage claim if you put them on before you check them for your flight.  I personally would recommend clear packing tape over a stapler if you're not going to use the tag holders recommended above.  We recently started using those and always attach our tags just before we leave for the port.    As we usually fly in a day or two before, we do it at the hotel.  If flying in the day of departure, then attach them before you get in your port transfer... or even at the port itself. 

Thanks all!  This makes sense.

9 hours ago, JesseB said: Yeah I always put them on when Im leaving for the port and use the plastic holder things from Amazon...I wouldn't trust them to make it if you put them on before the flight....

Love those plastic holder things!  Use them all the time.   Here's an example of the TYPE of thing I'm referring to.  I put them on once we get off the plane, before going to the pier.  Especially wonderful if you cruise a lot.

  https://www.amazon.com/Cruise-Luggage-tags-Holders-Steel/dp/B07PKKVQMQ/ref=asc_df_B07PKKVQMQ/?tag=hyprod-20&linkCode=df0&hvadid=366338196181&hvpos=&hvnetw=g&hvrand=13696084321548639703&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9003347&hvtargid=pla-815224809008&psc=1&tag=&ref=&adgrpid=76464293935&hvpone=&hvptwo=&hvadid=366338196181&hvpos=&hvnetw=g&hvrand=13696084321548639703&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9003347&hvtargid=pla-815224809008

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