west midlands travel website

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Plan your journey

General options.

Show me: All modes of transport

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Please select any mobility restrictions you may have below.

• I cannot use stairs
• I cannot use escalators
• I cannot use lifts
• I require wheelchair accessible vehicles
• Avoid walking

Please let us know of any further preferences below.

Walking options

I would like to walk part of the way.

I don't want to walk for more than   5 10 15 20 25 30 35 40 45 50 55 60   minutes.

Our journey planner will estimate the time it will take you to walk a particular journey step. The time will vary depending on what you have selected here.

Cycling options

I would like to cycle part of the way.

I don't want to cycle for more than   5 10 15 20 25 30 35 40 45 50 55 60   minutes.

Our journey planner will estimate the time it will take you to cycle a particular journey step. The time will vary depending on what you have selected here.

Nearest stations & stops

 ( mins walk away)

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Due to the Conservative Party Conference at the ICC (29 Sept–2 Oct), there will be partial road closures on Broad Street in Birmingham City Centre.

Swift and tickets.

You can get tickets from bus, train and tram operators when you travel.

You can also use a Swift card. Swift cards are the smart and flexible way to travel around the West Midlands.

We have all your ticket needs covered. Whether you want to catch the bus, train or tram, for just one day, one month or a year.

Swift cards

Swift cards are flexible. You can use them:

• as a ticket for the train*, bus or tram
• to pay as you go on the bus or tram
• to pay for parking*

*For use on the train, only nnetwork or ntrain tickets can be loaded onto Swift cards.

* Paying for parking using Swift is only available at specific locations.  

Top up your Swift Go at Payzone and Swift kiosks

You can now top up and tap on the go.

Swift Go is the ideal flexible ticket option for hybrid working or vocational bus and tram use.

Apply for your 16-18 card today!

Get the 16-18 card and save 50% on travel to school, college and work.

Load your ticket onto your card to save money on your travel so you can spend what you save on being social!

About Swift

Everything you need to know about Swift and how to get a Swift card.

Top up your Swift card

Find out how to put credit and tickets on your card.

Ticket finder

Find and buy the best ticket for your journey.

Find a ticket

Swift card types

Swift photocard.

A Swift card for adult and student season or Direct Debit tickets for use on bus, train or tram.

Child photocard

A Swift card for child season or Direct Debit tickets.

16-18 photocard

A Swift card for 16 to 18 year olds travelling to school, work or college. You can use it to buy half-price tickets.

Pay as you go

Use Swift pay as you go instead of cash. You can buy bus and tram tickets. You can also pay for parking.

Tap your Swift photocard and make as many journeys as you like in a day or week. We'll cap the cost, so once you hit your cap you can carry on travelling for free!

Multi-day card

Multi-day cards are bundles of discounted nBus tickets. You can share them with other people.

Swift account & payment

Set up, cancel or update a direct debit.

Direct Debit is an easy way to buy tickets. Find out how to set up, update or cancel a Direct Debit.

Manage your Swift card

Registering your Swift card online will allow you to see your payment history, get credit back if your card is lost or stolen, see your journey history and more. 

Get a refund or compensation

Find out when you can get a refund or compensation and how to ask for it. 

TfWM- Powered by Swift 4+

West midlands combined authority.

• #118 in Travel
• 1.4 • 137 Ratings

iPhone Screenshots

Description.

Get everything you need to travel around the West Midlands with ease, when you download the TfWM app (Formerly Swift App). View departure times for bus, train and tram, find your nearest mode of transport, manage your Swift account, find and buy transport tickets on the go, plan a journey, and book car hire quickly and simply. Please note: If you have an older device you may experience some slower loading times. For Swift customers, account switching is not available yet within the app. Purchases made for any child linked accounts will not be valid in the app. For now, please continue to buy those products and manage your account online. If you would like to set up a child account, you can still do this online. Features: • Instantly find and buy transport tickets for your West Midlands travel • No need to visit a travel shop or go to a Swift Kiosk, top-up your Swift card on the go • Payment made simple, pay for tickets using Debit/Credit card • Collect your products on your Swift card using the Swift Collector • Use our handy locator map to find your nearest mode of West Midlands transport • Keep up to date with the latest departure times for bus, train and tram · Add all modes of transport as favourites (bus stop, tram stop, train station, cycle bay, car hire, car club) · Manage your favourites by renaming them or removing them from your favourite list · Quick access to departure information from your homepage • Explore our new transport services and book car club, hire a car or a bike • Easily plan a journey and find the best route to get you to your destination quickly • Know everything about your ticket including when you need to collect and when your ticket will expire • View your latest Swift card balance and never get caught out with negative funds We all lead busy lives and want life to be as simple as possible. So why shouldn’t travel be just as simple? The TfWM app makes this possible, combining all your West Midlands transport needs in one place, at the touch of a button. Whether it’s checking a train, bus or tram time, locating the nearest bus stop or train station, topping up your Swift card or planning a journey, this app can make West Midlands travel easy. There’s no need to sit in front of a laptop or go to a shop to manage your travel needs. You can buy transport tickets in advance or just before you travel. Jump on the bus and plan a journey whilst you’re travelling. You can check your next connecting transport service to see if there are any delays. Quickly find an alternative route for when there is a traffic jam or road incident. Beat the rush by knowing when your next bus is arriving. Your Swift account, your tickets, your departure times and your transport service locator all on your phone in one smart app. The TfWM – Powered by Swift app is the smart way to travel around the West Midlands. Use your app for Birmingham travel, Coventry, Wolverhampton, Dudley, Sandwell, Walsall and Solihull. You can also use it to locate many transport services including, National Express bus, West Midlands Trains and West Midlands Metro. If you’re new to Swift, you can use the app to create an account. Find and buy the transport ticket you need for your journey, whether it be for Birmingham travel, Coventry travel, a Monthly ntrain or Monthly regional travelcard. You can then use your phone to collect your transport ticket on your Swift card and start travelling. It’s as simple as that. https://www.tfwm.org.uk/swift-and-tickets/ A card production time applies to new customers. New customers will need to wait 7 days to receive their Swift card before they can start travelling. NFC is required to use the Swift Collector feature within the app. You will need to have an Apple iPhone 7 or later with iOS 13.

Version 2.11.2

Remove child in the app features

Ratings and Reviews

137 Ratings

Don’t bother!!!

I’ve had to update to this app as the old one had as old version had been turned off. This app is absolutely crap and will be getting removed as every time I’ve tried to open it it’s taken forever to load. I’ve tried to sign in every time as it doesn’t remember my details despite I’ve pressed the save details box and not supported on iOS keychain so that doesn’t save it but says details not recognised. You can’t pinpoint your location straight away it just gives you a overview of the whole of the midlands with loads of little circles with numbers on them. You have to pinpoint the actual bus stop you want to view the times of, if you add the bus stop and the one across the road to your favourites it doesn’t say what direction it’s going, for example the 2 bus stops I’ve added one goes towards Solihull and the other goes towards Sheldon but nothing is physically said on the page so you need to check and then check again to make sure you’ve got the bus stop. Please go back to old version or get this app sorted out!!!

Awful user experience

This app just doesn’t work at all. So many poor reviews all citing the same bugs, I’m so surprised that a professional app with this many faults is allowed to be released to the public. Far from making life easier, it makes it ten times worse if not more. Even the website is out of sync in terms of information to go with this app, and it drives me absolutely insane. We’re told to use more public transport, yet this is just plain confusing. Maybe they can learn how to do things the right way from TFL.

This is awful. All I need to know is what time the next bus is. I could do that from the old app quickly and easily. No chance of that with this one! Why the need to change? Also, I have tried numerous times to register and just get blank screens part way through the registration process and can’t go any further. This app needs some serious attention before it can be considered to be even remotely useful. Take a look at TfL and the Cardiff Bus app to see how things should be done.

App Privacy

The developer, West Midlands Combined Authority , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

Data Linked to You

The following data may be collected and linked to your identity:

• Financial Info
• Contact Info
• User Content
• Identifiers
• Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Information

• Developer Website
• App Support
• Privacy Policy

More By This Developer

Swift Collector

SwiftParking

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