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Safari cannot open the page because the network connection was lost

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I cannot open Facebook website on safari

How to Fix the Safari Cannot Open the Page Error in Safari Web Browser

It happens to us all. You're browsing contentedly in Safari, when suddenly Safari can't open the page you're trying to navigate to. So what causes this Apple Safari issue, and what can you do about it? We’ve laid out five easy ways to fix the Safari Cannot Open the Page error. Let's get started.

• Easiest Fix for Safari Not Working on Mac, iPhone, or iPad
• Safari Can’t Open Page? Extensions May Be to Blame
• Safari Can't Find Server Error
• Clear Safari Cache to Fix Safari Won't Load Issues
• How to Fix Safari Cannot Open Page Error If Above Steps Didn’t Work

1. Easiest Fix for Safari Not Working on Mac, iPhone, or iPad

Whenever there are internet issues and Safari can’t open pages or Safari is not working on iPhone , it’s best to try the most straightforward fixes first, such as swiping between tabs to see if the issue persists on all webpages or just one. Start with these steps before you move on to the more involved troubleshooting options. If they don't work, don't worry! There are plenty of other ways to fix the Safari Cannot Open the Page error.

• First, check your Wi-Fi or data connection. Sometimes a loss of connection happens briefly and then resolves on its own, or you may need to reconnect manually.

• If these methods fail, restart your iPhone or other Apple device, then try again.

If the above steps still haven't resolved the Safari Cannot Open the Page error, move on to the next section for further troubleshooting.

2. Safari Can’t Open Page? Extensions May Be to Blame

While extensions are helpful sometimes, they may interrupt the connection to a website you’re trying to load, especially ad blockers or VPN extensions. You can  remove all your Safari extensions  or one or two and try to open pages again. Once you can open pages you’re trying to reach, you can re-enable the extensions using the same steps.

3. Safari Won’t Load? Anyone Can Do This Easy DNS Server Trick

Another common cause for the Safari Cannot Open Page error message is the DNS server, which helps your device connect to web pages correctly. If needed, you can manually change your DNS server in Settings to use Google’s DNS. This can sometimes help with the Safari Cannot Load Page error. Don't worry, it's easier than it sounds! For iPhone or iPad, use the steps below. To change DNS on Mac to Fix Safari issues, skip ahead .

How to Change DNS on iPhone or iPad

Try loading the page again and see if this helps. If not, skip to the next Safari troubleshooting step .

Fix Safari Cannot Open Page Error: Change DNS on Mac

In most cases, this will resolve your Safari Cannot Open Page error. If not, continue on to the next troubleshooting step.

4. Clear Safari Cache to Fix Safari Won't Load Issues

Another way to resolve the Safari cannot open the page error is to clear your Safari cache. Doing this saves valuable storage space and is key to fixing quite a few Apple Safari issues, but it does mean a little bit of extra work signing back into everything you used to be logged into online. Clear the Safari cache on iPhone or iPad and see if it helps. To clear teh cache in Safari on Mac, use the steps below.

Still having trouble with Safari loading? Read on.

5. How to Fix Safari Cannot Open Page Error If Above Steps Didn’t Work

If you're still getting the Safari Cannot Open the Page Error, you may need to use a different web browser, such as Chrome. If the webpage opens with another browser, the issue likely lies with Safari. If it does not open on any browser, it's probably a problem with the site itself, such as a temporary outage.

Hopefully these steps helped you fix Safari browser issues! Know of another trick we didn't cover here? we'd love to hear it in the comments below.

Author Details

Emma Chase is a freelance writer for iPhone Life. She has her Bachelors degree in Communication from the University of Northern Iowa. Emma has worked in many sectors in her professional career, including the higher education, finance, and nonprofit. Emma lives in small-town Iowa with her husband and two children. When she’s not geeking out over the newest Apple product or wrangling her kids, Emma enjoys a good book, crocheting, and trying new foods.

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Safari User Guide

• Change your homepage
• Import bookmarks, history, and passwords
• Make Safari your default web browser
• Go to websites
• Find what you’re looking for
• Bookmark webpages that you want to revisit
• See your favorite websites
• Use tabs for webpages
• Pin frequently visited websites
• Play web videos
• Mute audio in tabs
• Pay with Apple Pay
• Autofill credit card info
• Autofill contact info
• Keep a Reading List
• Hide ads when reading articles
• Translate a webpage
• Download items from the web
• Share or post webpages
• Add passes to Wallet
• Save part or all of a webpage
• Print or create a PDF of a webpage
• Customize a start page
• Customize the Safari window
• Customize settings per website
• Zoom in on webpages
• Get extensions
• Manage cookies and website data
• Block pop-ups
• Clear your browsing history
• Browse privately
• Autofill user name and password info
• Prevent cross-site tracking
• View a Privacy Report
• Change Safari preferences
• Keyboard and other shortcuts
• Troubleshooting

If you can’t open a website in Safari on Mac

If you can’t open a website, try these suggestions.

Open Safari for me

It may suggest ways to solve the problem or include information you need to solve it.

Make sure you’re using the correct address for the webpage.

If you copied and pasted the address, make sure it doesn’t have extra characters or missing characters at the beginning or end.

If the website requires a VPN connection, make sure it’s functioning properly.

See Connect your Mac to a VPN .

Try entering /index.html or /index.htm at the end of the address.

Choose View > Reload Page.

If the page still won’t open, quit Safari, reopen it, then try again.

Try again at a different time.

The website server may be busy, or the website may be unavailable temporarily.

Contact your network administrator for help.

If you connect to the internet using a corporate or enterprise network, the network may have a firewall that prevents you from opening the webpage.

If your computer or network is protected by a firewall, you may need to specify proxy servers to access some internet sites.

See Set up a proxy server using Safari .

Contact the website’s owner to find out if the web server has a problem, or if the website is incompatible with Safari.

For example, Safari can’t open a website that uses a protocol other than http or https.

Use the latest version of Safari. See Keep your Mac up to date .

The page might be blocked by a Content Blocker you have installed.

How To Fix Safari Cannot Open The Page Because Too Many Redirects Occurred

• Software & Applications
• Browsers & Extensions

Introduction

Encountering the "Safari cannot open the page because too many redirects occurred" error can be a frustrating experience for Safari users. This issue often arises when attempting to access a specific website, and it can disrupt the browsing experience. However, there are several effective methods to address this problem and restore seamless access to the desired web content.

In this comprehensive guide, we will explore various troubleshooting techniques to resolve the "Safari cannot open the page because too many redirects occurred" error. By following these steps, users can regain access to the affected website and prevent similar issues from recurring in the future.

Whether you are a casual Safari user or rely on this browser for professional purposes, encountering such errors can disrupt your workflow and hinder your ability to access essential online resources. Therefore, understanding the underlying causes of this error and learning how to address it effectively is crucial for maintaining a smooth and uninterrupted browsing experience.

By delving into the troubleshooting methods outlined in this guide, users can gain valuable insights into the inner workings of Safari and learn how to navigate and resolve common browsing issues. With a proactive approach to addressing browser errors, users can enhance their overall browsing experience and minimize the impact of technical glitches on their daily activities.

In the following sections, we will explore step-by-step solutions to address the "Safari cannot open the page because too many redirects occurred" error. By implementing these strategies, users can overcome this obstacle and continue to enjoy seamless access to their favorite websites without encountering disruptive redirects. Let's dive into the troubleshooting process and empower ourselves with the knowledge to resolve this common Safari error.

Clear Safari History and Website Data

Clearing Safari's history and website data is a fundamental troubleshooting step to address the "Safari cannot open the page because too many redirects occurred" error. This process involves removing stored browsing data, including history, cookies, and cache, which can become corrupted or outdated, potentially leading to browsing issues.

To initiate this process, users can follow these simple steps:

Open Safari Preferences : Begin by launching the Safari browser and accessing the "Safari" menu located in the top-left corner of the screen. From the dropdown menu, select "Preferences" to access the browser's settings.

Navigate to Privacy Settings : Within the Preferences window, navigate to the "Privacy" tab. Here, users will find options to manage website data, including cookies and other browsing information.

Manage Website Data : Click on the "Manage Website Data" button to view a list of websites that have stored data on the browser. Users can choose to remove individual website data or clear all stored data by selecting the "Remove All" option.

Clear History : To clear browsing history, users can navigate to the "History" menu in the top menu bar and select "Clear History." This action will prompt a window to appear, allowing users to choose the time range for which they wish to clear their browsing history.

By following these steps, users can effectively clear Safari's history and website data, eliminating potentially problematic stored information that may be contributing to the "too many redirects" error. This process can help reset the browser's state and remove any conflicting or outdated data that could be causing browsing issues.

Clearing history and website data is a proactive measure that can contribute to a smoother browsing experience, not only in resolving the current error but also in preventing similar issues from arising in the future. It provides a fresh start for the browser, allowing users to navigate websites without the burden of outdated or corrupted data hindering their access.

In the next section, we will explore another essential troubleshooting step: disabling Safari extensions. By understanding how extensions can impact browsing behavior, users can take proactive measures to address the "Safari cannot open the page because too many redirects occurred" error effectively.

Disable Safari Extensions

Disabling Safari extensions is a crucial step in troubleshooting the "Safari cannot open the page because too many redirects occurred" error. Safari extensions, also known as plugins or add-ons, are designed to enhance the browsing experience by providing additional features and functionality. However, these extensions can sometimes conflict with website behavior and lead to browsing errors, including excessive redirects.

To disable Safari extensions, users can follow these straightforward steps:

Access Safari Preferences : Begin by launching the Safari browser and navigating to the "Safari" menu located in the top-left corner of the screen. From the dropdown menu, select "Preferences" to access the browser's settings.

Navigate to Extensions : Within the Preferences window, click on the "Extensions" tab. Here, users will find a list of installed extensions along with options to manage their functionality.

Disable Extensions : To disable an extension, users can simply uncheck the box next to the extension's name. This action effectively deactivates the extension, preventing it from impacting the browsing experience.

By disabling extensions, users can isolate the browsing environment and assess whether any installed extensions are contributing to the "too many redirects" error. This step allows users to identify and address potential conflicts between extensions and website behavior, ultimately restoring seamless access to web content.

Furthermore, disabling extensions can serve as a diagnostic measure, helping users pinpoint the specific extension that may be causing browsing issues. By systematically re-enabling extensions one by one, users can observe the impact of each extension on browsing behavior, facilitating the identification of the problematic extension.

In some cases, outdated or incompatible extensions can trigger browsing errors, including excessive redirects. Therefore, by disabling extensions and selectively re-enabling them, users can ensure that only reliable and compatible extensions are active, minimizing the risk of encountering similar errors in the future.

By following these steps to disable Safari extensions, users can proactively address the "Safari cannot open the page because too many redirects occurred" error and gain valuable insights into the impact of extensions on browsing behavior. This proactive approach empowers users to optimize their browsing environment and mitigate potential conflicts, fostering a smoother and more reliable browsing experience.

In the subsequent section, we will delve into another essential troubleshooting method: checking for website URL errors. Understanding how website URLs can influence browsing behavior is crucial for resolving the "too many redirects" error effectively.

Check for Website URL Errors

When encountering the "Safari cannot open the page because too many redirects occurred" error, it is essential to investigate the website URL for potential errors or inconsistencies. Website URLs, or Uniform Resource Locators, serve as the addresses for accessing specific web pages, and discrepancies within these addresses can lead to browsing issues, including excessive redirects.

To address potential website URL errors, users can take the following steps:

Verify the URL : Begin by carefully examining the URL of the website that is triggering the error. Ensure that the URL is accurately entered, including the use of proper syntax, domain names, and page paths. Typos or inaccuracies in the URL can lead to redirection loops, causing the browser to encounter the "too many redirects" error.

Check for Redirect Chains : Some websites may utilize redirect chains, which are sequences of multiple redirects that guide users from one URL to another before reaching the final destination. Excessive or misconfigured redirect chains can result in the "too many redirects" error. Users can use online tools or browser extensions to analyze the redirect paths of specific URLs and identify any problematic chains.

Inspect HTTPS and HTTP Protocol Usage : The implementation of secure HTTPS connections is increasingly prevalent across websites, offering enhanced security and data protection. However, inconsistencies in the usage of HTTPS and HTTP protocols within a website's URL structure can lead to browsing errors, including excessive redirects. Users should ensure that the website's URL consistently employs the appropriate protocol to maintain a secure and stable browsing experience.

By meticulously examining the website URL and addressing any potential errors or inconsistencies, users can mitigate the risk of encountering the "Safari cannot open the page because too many redirects occurred" error. This proactive approach empowers users to identify and rectify issues related to website URLs, ultimately contributing to a smoother and more reliable browsing experience.

In the subsequent section, we will explore another essential troubleshooting method: resetting network settings. Understanding the impact of network configurations on browsing behavior is crucial for effectively addressing the "too many redirects" error.

Reset Network Settings

Resetting network settings can serve as a potent troubleshooting measure to address the "Safari cannot open the page because too many redirects occurred" error. Network configurations, including DNS settings, proxy configurations, and other network parameters, can influence the browsing behavior of the Safari browser. In some instances, inconsistencies or conflicts within these settings can lead to browsing errors, including excessive redirects.

To initiate the process of resetting network settings, users can follow these steps:

Access Network Preferences : Begin by accessing the "System Preferences" on the Mac and navigating to the "Network" settings. Here, users can view and manage various network configurations that impact the overall connectivity and browsing experience.

Select Active Network Connection : Identify the active network connection, which may be Wi-Fi or Ethernet , and select it to view detailed configuration options.

Reset Network Settings : Within the network configuration window, users can locate the option to reset network settings. This action effectively clears network-related parameters and restores default configurations, potentially resolving any conflicts that may be contributing to the browsing error.

By resetting network settings, users can effectively address potential network-related issues that could be triggering the "Safari cannot open the page because too many redirects occurred" error. This proactive measure provides a fresh start for network configurations, allowing the browser to establish stable connections and navigate websites without encountering disruptive redirects.

It is important to note that resetting network settings may temporarily disrupt the internet connectivity on the device. Therefore, users should ensure that they have necessary network credentials and connection details available before proceeding with this troubleshooting step.

By systematically addressing network-related factors, users can optimize the browsing environment and minimize the risk of encountering similar errors in the future. This proactive approach empowers users to maintain a stable and reliable network connection, fostering a seamless browsing experience on the Safari browser.

In the subsequent section, we will delve into another essential troubleshooting method: updating the Safari browser. Understanding the significance of browser updates in addressing browsing errors is crucial for maintaining an optimal browsing experience.

Update Safari Browser

Updating the Safari browser is a pivotal step in addressing the "Safari cannot open the page because too many redirects occurred" error. Browser updates often include essential bug fixes, security enhancements, and performance optimizations that can directly impact the browsing experience. By ensuring that Safari is running the latest version, users can mitigate the risk of encountering browsing errors, including excessive redirects, and benefit from improved stability and compatibility with web content.

To update the Safari browser on a Mac, users can follow these straightforward steps:

Access the App Store : Launch the App Store application on the Mac, either from the Dock or by accessing it through the Applications folder or Spotlight search.

Navigate to Updates : Within the App Store, click on the "Updates" tab located in the top navigation bar. This section displays available updates for installed applications, including the Safari browser.

Update Safari : If a Safari update is available, it will be listed in the Updates section. Users can click on the "Update" button next to Safari to initiate the update process. Depending on the size of the update and the internet connection speed, the update may take a few moments to download and install.

By ensuring that Safari is running the latest version, users can benefit from the latest security patches, performance improvements, and compatibility enhancements. This proactive approach to maintaining an updated browser environment can contribute to a smoother and more reliable browsing experience, reducing the likelihood of encountering the "too many redirects" error and other browsing-related issues.

Furthermore, regular browser updates reflect the ongoing efforts of developers to address known issues and optimize the user experience. By staying current with Safari updates, users can leverage the latest features and improvements, ensuring that their browsing environment remains secure, efficient, and seamlessly compatible with a wide range of websites and online services.

Incorporating the habit of routinely checking for and applying browser updates aligns with best practices for maintaining a secure and optimized browsing experience. By prioritizing the update process, users can proactively address potential vulnerabilities and performance limitations, ultimately fostering a more resilient and enjoyable browsing experience on the Safari browser.

Contact Website Support

In the event that all previous troubleshooting steps fail to resolve the "Safari cannot open the page because too many redirects occurred" error, reaching out to the support team of the affected website can provide valuable insights and assistance in addressing the issue. Website support teams are equipped to handle user inquiries and technical issues, offering specialized guidance to help users navigate and resolve browsing-related challenges.

When contacting website support, users can consider the following steps:

Locate Contact Information : Begin by visiting the website's official contact or support page. This section typically provides details on how to reach the website's support team, including email addresses, contact forms, or live chat options.

Provide Detailed Information : When reaching out to website support, it is essential to provide comprehensive details about the encountered error. This includes specifying the exact URL or webpage where the error occurs, detailing any specific actions or interactions that trigger the error, and providing information about the Safari browser version and device used for browsing.

Describe Troubleshooting Steps Taken : Users can outline the troubleshooting steps they have already undertaken, such as clearing browser data, disabling extensions, and verifying network settings. This information can help the support team understand the user's proactive efforts and focus on more advanced troubleshooting methods.

Request Assistance : Clearly communicate the need for assistance in resolving the "too many redirects" error. Users can express their desire to understand any website-specific configurations or settings that may impact the browsing experience and request guidance on potential workarounds or solutions.

Be Open to Feedback : Website support teams may provide specific instructions or insights tailored to the website's functionality and structure. Users should remain open to implementing the suggestions provided by the support team and follow any prescribed troubleshooting steps or recommendations.

By engaging with the website support team, users can leverage specialized expertise to address the "Safari cannot open the page because too many redirects occurred" error effectively. The support team's insights and guidance can offer a tailored approach to resolving the issue, taking into account the unique characteristics of the affected website and its interaction with the Safari browser.

In summary, contacting website support serves as a proactive and user-focused approach to troubleshooting website-specific browsing errors. By collaborating with the support team, users can gain valuable assistance and potentially uncover website-related factors contributing to the error, ultimately fostering a more seamless and reliable browsing experience.

Incorporating the option to contact website support as part of the troubleshooting process underscores the importance of leveraging specialized assistance when addressing complex browsing issues, ensuring that users can navigate and enjoy their favorite websites with minimal disruptions.

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Safari Not Working on Your iPhone? Here’s How to Fix It

Although iPhones and iPads support other apps to reach the Web, Safari remains the most favored and frequently used browser for iOS users. Troubleshooting on Safari can be frustrating, especially if its issues prevent you from searching for a solution online. Here are a few common reasons why Safari may not be working on your iPhone and how to fix the problems.

Turn on Mobile Data for the Safari App

Disable experimental features, change your network settings.

Also read: How to Make Mobile Safari Save Your Passwords on iOS

Test Your Internet Connection

To begin with, ensure that the problem is with Safari and not with your internet connection. For this, open, say, a non-Apple app like Facebook or Chrome, and see whether the website or the feed loads. If it does, then Safari is at fault. Otherwise, your internet connection is at fault. If it’s the former, move on to the next step.

If you’ve been exploring your iPhone’s data-saving features, which let you specify which apps have access to your phone’s mobile data, then there’s a chance that you turned off mobile data for the Safari app. That means Safari will work when you’re connected to Wi-Fi but not to mobile data. (Try running Safari over Wi-Fi to test this.)

If that’s the case, then to turn mobile data back on for Safari, go to “Settings -> Mobile Data,” and then in the “Mobile Data” list, make sure the slider next to Safari is in the green “On” position.

Also read: 20 of the Best Siri Shortcuts for iOS Power Users

You may not know about this, but Safari for the iPhone has a whole load of experimental features that you can disable and enable as you please.

The problem with these, as the name suggests, is that they are indeed experimental and subsequently don’t all work properly. Disabling them one by one can fix Safari if it’s not working and help you discover which exact feature was causing the problem,

On your iPhone, go to “Settings -> Safari -> Advanced -> Experimental Features.”

If you have more than one feature enabled here, disable just one, then check to see if Safari works normally again. If it doesn’t, re-enable that feature (if you want it) and disable the next one. Keep repeating this procedure until Safari starts working again.

Also read: Everything You Need to Know About Using “Shared with You” in iOS 15

Try resetting your Wi-Fi connection and reconnecting to the network.

• Go to “Settings -> Wi-Fi” and turn it off, then turn it back on after a few seconds.

• If you’re using mobile data, go to “Settings -> Mobile Data” and turn “Mobile Data” off and back on after a few seconds.

• If neither option works, go to “Settings -> Wi-Fi,” connect to a different Wi-Fi network, and try loading the web page again.

If the problem persists, try restoring your network settings to their original configuration.

• Go to “Settings -> General -> Transfer or Reset iPhone -> Reset” and choose “Reset Network Settings.”

Also read: How to Fix Contact Names Not Showing, Appearing as Numbers in iOS

Common Problems With Safari And How To Solve Them

By following the fixes we’ve mentioned above, you should be able to revive Safari and make it work normally again. However, there are some specific issues that commonly come up with Safari. Here’s how to solve them.

Problem: Safari Crashed and Won’t Open

If you’ve ever panicked after Safari closed unexpectedly and couldn’t get the app to start, you probably encountered a bug that affects Safari’s search engine suggestions. This issue can cause the app to crash, freeze, or fail to start altogether. Although the bug usually plagues devices running iOS 10, it can affect just about any iPhone or iPad.

How to Fix It: Disable Search Engine Suggestions

Go to “Settings” and choose “Safari” in your list of apps. Here, find “Search Engine Suggestions” and turn it off.

This feature offers suggestions for what you can search for as you type into Safari’s search bar. Disabling it gets rid of the problem for many users.

Problem: Safari Is Gray (and Won’t Open)

Sometimes when you update your iPhone’s iOS to a newer version, you may encounter a bug that turns some apps gray and prevent them from opening.This bug causes Safari to stop working and turns its icon gray when you switch to another app while Safari is running in the background.

How to Fix It: Update Your Software

To solve this problem, update your iPhone to the latest version of iOS. Apple includes important bug fixes in each software update, so it’s important to keep your iPhone or iPad up to date. iOS 11.1 fixed this bug for most users, so be sure to update to 11.1 or greater if you’re running an older version of iOS.

Go to “Settings -> General,” choose “Software Update,” and install the latest update.

Also read: How to Update to iOS 17 Smoothly

Problem: Safari Is Slow

As powerful as your iPhone can be, it can get bogged down with all the extraneous information that it processes. If you notice that Safari takes longer to load pages or graphics, it may be time to do some housekeeping. Try clearing your browser history, website data, and cache to make Safari run more smoothly.

How to Fix It: Clear Your Data

To delete your cookies, cache, and browsing history, go to “Settings -> Safari,” choose “Clear History and Data,” and confirm that you want to go ahead. Safari will remember your AutoFill information if you choose this option.

To keep your browsing history but clear your cache and cookies, first go to “Settings -> Safari -> Advanced.”

There, choose “Website Data -> Remove All Website Data” and tap “Remove Now.” Note that Safari will not remember your AutoFill information if you choose this option.

To remove only a portion of your browsing history, cache, and cookies, start by opening Safari and tapping the Bookmark icon. Here, open your history and tap “Clear.” Now Safari will give you the option to clear your history, cookies, and browsing data from the past hour, the past day, the past 48 hours, or from your entire history. Pick the relevant option.

Problem: Safari Still Isn’t Working

Although it sounds cliche, turning your phone off and back on again can be the solution to any number of Safari-related issues.

How to Fix It: Restart Safari or Reboot Your Phone

If none of the previous fixes help solve your problem, try restarting the app or rebooting your phone.

• Swipe up from the bottom of the screen and press on the screen when your finger is near the center to open the multitasking view, and then swipe up on Safari to close it. This will reset Safari.
• To shut down your phone, press and hold the sleep/wake button until a slider appears. Slide to the right to power off your phone. For iPhone X and above, press and hold the side button and one of the volume buttons until the slider appears. Then slide it to the right to power off your phone.

Also read: How to Block Websites on Chrome, Firefox, Edge, Safari, Android, and iOS

Frequently Asked Questions

How to fix "safari can't find server" on iphone.

The most probable and common reason behind the “Safari can’t find server” error is not with Safari but with your internet connection. Here are a few ways to fix it.

• Reset your wireless router.
• Turn mobile data off and turn it back on again.
• Clear Safari cache and data.
• Restart your iPhone.

How to reset Safari on iPhone?

To reset Safari on your iPhone, open the Settings app and scroll to the Safari settings. There, tap on “Clear History and Website Data” and the bottom of the page and follow up along with the pop-up on your screen to confirm the action. Once it’s complete, all your data and cookies will be wiped clean, and Safari will be as good as new.

Can you reinstall Safari on your iPhone?

Yes, just like any other app, you can uninstall Safari from your iPhone by holding down the Safari icon on the home screen and tapping “Remove app.” Then, visit the App Store, search for Safari, and reinstall it from there. Can’t find the Safari app to delete it? Here’s how to delete hidden apps .

Image credit: Flickr

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Ojash has been writing about tech back since Symbian-based Nokia was the closest thing to a smartphone. He spends most of his time writing, researching, or ranting about Bitcoin. Ojash also contributes to other popular sites like MakeUseOf, SlashGear, and MacBookJournal.

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Why: Safari Cannot Open the Page Because the Network Connection was Lost (iOS)

If you are trying to open a website that is using https or http on your iPhone or iPad, you may receive the following error browsing a website using Safari. The error also happens either over Wi-Fi or using Cellular data.

Safari cannot open the page because the network connection was lost.

You may be able to open the website OK on other iPhones or iPads that are using a different version of iOS. There seems to be a bug in some versions of iOS and Safari that prevents the page from loading (it doesn’t matter if you are on WiFi or using your Cellular Data Network)

Using Safari Web Inspector  on Mac reveals the website we were trying to load on our iPhone isn’t really loading any of the page source itself. We are trying to communicate using https which should invoke an SSL certificate; however, none is loaded on the page. We see in the screenshot the elements on the page are the default iPhone error message.

Try the following steps to reset Safari and your iOS device network settings.

• Clear Safari Cache. Go to Settings -> Safari -> Clear History and Website Data.
• All else, reset network settings. Go to Settings -> General -> Reset -> Reset Network Settings.

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Still did not work. Anyone have a real fix?

Had the problem intermittently for a while. I used the fix only yesterday-OK. Today down again. Won’t someone at Apple just it

Tried your suggestions and still doesn’t work. Worked fine yesterday.

Fixed my problem with facebook messenger!

Tried and tried again, never worked

Tried both recommendations, and I'm still pissed AF nothing worked! And I'm about to break this iPad.

Tried both recommendations..........got nothing

worked great

What a load of.... You could say I don't know.sounds like you are deflecting the issue by saying the hy-vee website is bad.please.or by saying my latest update is responsible.are you saying my iOS 9.3.5, wich I will never be able to update? Thank you for rating this....., when I tried to rate it did so for me.don't tell me to do anything,just email or call me and say it is fixed.soon!

Sure wish I spoke computerese. To me, it said, “korbock bunkle junkrot noger.”

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Safari Can't Open the Page? Here's What to Do

When Safari can't open a page or fails to load it properly on your Mac, you can try these simple fixes to get it working.

Safari on macOS is pretty stable. So it might come as a surprise when Safari can't open a page. Such a struggle could tempt you to download or use Firefox, Chrome, or Edge to open the page instead, but you don't have to go down that road just yet.

We'll show you how to get Safari to open web pages normally with some simple troubleshooting tips.

1. Quit and Relaunch Safari

At times, an unknown glitch might prevent Safari from opening sites. You should quit and restart Safari if it fails to open the page to fix these glitches.

If you have any important work open in any of the tabs, save it first. Then press Cmd + Q to quit Safari.

Relaunch Safari as normal to see if it can open the page you wanted to visit now.

2. Check Your Internet Connection If Safari Can't Open a Page

If Safari can't open a page, then it might not be the browser's problem. Your internet connection might be slow or intermittent. You can check that by testing your internet connection speed to see if it's slowing everything down.

Related: How to Access Websites That Won't Load

Since Mac supports dual-band routers, you can switch your internet connection to a 5GHz band (if your router offers it). This can help if too many devices are using the same band (usually the 2.4GHz), slowing down browsing performance.

You can also bring your Mac closer to the router and change the Wi-Fi router's channel for better speeds and reliable connectivity.

3. Safari Can't Open a Page If It Doesn't Exist

By default, the latest Safari version doesn't show the full URL in the address bar, giving a minimalist look instead. If you're trying to open pages of old websites or outdated URLs from your bookmarks, it's a good idea to verify the URL to make sure you got it right.

Click on Safari's address bar to reveal the entire URL. You can then inspect whether it's the one you want to open or a misspelled mistake.

If the URL is incorrect, or the page no longer exists, you'll get the 404 error, which means Safari can't open the page no matter how much you try.

4. Check the DNS Settings for Your Mac

Most people use the default DNS of their Internet Service Provider (ISP). In such cases, an ISP's DNS servers might be choking up. So Safari can struggle to open a web page if it can't use a fast DNS.

Changing to different DNS addresses is often suggested as an easy way to improve your internet speeds. You can use Google's DNS servers to speed up things for your Mac.

Here's how to change DNS addresses on your Mac:

• Open System Preferences and select Network .
• Click on the Advanced button and go to the DNS tab.
• Click the Plus ( + ) button to add Google's Public DNS addresses: 8.8.8.8 and 8.8.4.4 .
• Click OK on that window and then select Apply to confirm the changes.

Next, open the Terminal and run the following command to clear the DNS cache:

After that, you should try disconnecting and reconnecting to the Wi-Fi network to see whether Safari can open a page or not now.

5. Purge Safari's Cache and Temporary Files

Safari retains a cache from all the websites you visit, just like other browsers do. But if that website data is outdated on your Mac, Safari might say it cannot open a page. It's a good idea to dump Safari's cache every now and then to avoid this problem and make space for new data.

Here's how to purge Safari's Cache:

• Launch Safari, and click Safari > Preferences in the menu bar at the top of the screen.
• Head to the Advanced tab and select the checkbox for Show Develop menu in menu bar at the bottom.
• Close the Preferences window and click Develop > Empty caches to purge all the old Safari cache.

Once you make the Develop menu appear, you can hit Option + Cmd + E to delete the Safari cache at any time. You can also employ Safari browser tweaks to further boost its speed and performance.

6. Check Safari's Website Restrictions in Screen Time

If your Mac runs macOS Catalina or Big Sur, it's worth checking whether you have Screen Time enabled and applying Website Restrictions.

Go to System Preferences > Screen Time and select the Content & Privacy option from the sidebar. That'll reveal whether you've set any rules for blocking certain kinds of websites.

Click on the Turn Off button at the top, next to where it says Content & Privacy Restrictions to disable the website restrictions, if any.

7. Inspect and Edit the Hosts File on Your Mac

Some extensions or apps tend to edit the hosts file to connect your Mac to the webservers of an app or service directly. And the entries for that contain a domain or sub-domain.

Whether you're using your Mac for local server development or simply blocking the redirects, the hosts file might have some unknown IP address entries.

Cleaning up the unwanted entries from the hosts file can also help Safari and other apps.

To inspect and edit the hosts file, launch Terminal app and type this command:

Once the hosts file opens in Terminal, scroll down using the arrow keys and remove the unwanted entries. Then hit Ctrl + O to add those changes to the hosts file and Ctrl + E to exit the nano editor.

Updating the hosts file might make a few apps and sites run slow momentarily.

8. Install Outstanding Updates for Safari

Running the latest version of Safari on your Mac is a good way to eliminate all the niggles that hinder it from opening pages. An updated browser can often fix many problems, especially when Safari couldn't open a page that demands a specific browser version to work.

Head to App Store > Updates to check for any outstanding updates for Safari and install if there is one. Then go to System Preferences > Software Update to check for macOS updates as well.

You can also reset Safari to default settings to purge all old website data as well as cookies.

The Best Ways for Safari to Open Web Pages

While there's no single reason to point at, these solutions can remove any underlying issue that Safari faces when opening a page or a site. These improvements will make Safari faster after a few seconds once it gathers new cookies and site data.

Whenever Safari hits a roadblock while loading a site, you can use the solutions mentioned above to troubleshoot it. To improve your Safari browsing experience, there are lots of Safari tips and tricks you can use to tweak it to its maximum potential.

How to Fix the “Safari Can’t Establish a Secure Connection to the Server” Error (6 Solutions)

When you’re browsing the web, the last thing you want is to run into an error message. If you’re a macOS user, one of the issues you might come across is: “Safari can’t establish a secure connection to the server” error.

While it may seem intimidating at first, this is a relatively common problem with a few simple solutions. All it usually takes is a little bit of troubleshooting before you’re able to effectively (and safely) access the site.

This post will explain what this Safari error message is and some of its common causes. Then we’ll provide you with six easy ways to fix the problem.

Let’s get started!

What’s the “Safari Can’t Establish a Secure Connection to the Server” Error?

Some of the best features of Mac devices are their built-in security settings . Apple has created an experience designed to keep you and your device safe, especially while browsing the web.

This is why its native browser, Safari, will sometimes prevent you from accessing a website that it doesn’t deem as secure. When this happens, you’ll likely see an error message that says, “Safari can’t establish a secure connection to the server.”

The specific wording of the error may vary. For example, as you can see in the image above, you might also come across a notification letting you know that “Safari Can’t Open the Page.”

In a nutshell, this error message means that the browser doesn’t trust the encrypted data on the site. Alternatively, Safari could not access and verify the information successfully. For example, this might happen when a site doesn’t have a Secure Sockets Layer (SSL) certificate  properly configured.

Using SSL and Secure Shell Access (SSH)  is critical for websites today. This is especially true when you have a site that handles sensitive customer data, such as a WooCommerce store .

However, if you know the site that you’re accessing is secure, the problem is likely with Safari. Many people experience this error message when accessing popular websites, such as Facebook, YouTube, and Google.

What Causes “Safari Can’t Establish a Secure Connection to the Server” Error?

There are many different reasons you might be seeing this error message. As we mentioned, the main explanation is that Safari can’t verify that the website you’re trying to access is secure enough to protect your data.

However, it’s essential to understand  why it deems the site unsecured to know how to resolve it. Sometimes, you may not know what the culprit is until you try troubleshooting it.

With that said, there are a handful of common causes behind the “Safari can’t establish a secure connection” message. For example, the issue may be attributed to a third-party extension or add-on you have installed on your browser. It could be something as simple as having outdated cache data. However, it could be a more complicated problem, such as the Internet Protocol (IP) version you’re using.

How To Fix the “Safari Can’t Establish a Secure Connection to the Server” Error (6 Solutions)

Now that we understand more about the issue and its potential causes, it’s time to look at how to fix it. Below are six solutions you can use to resolve the “Safari can’t establish a secure connection” error.

1. Clear Your Browser Data

When you visit websites, Safari will store some of the information in the browser cache and cookies. If this data includes outdated details relating to the site’s SSL or encryption , it can be the reason you see the error message.

Therefore, one of the quickest and simplest methods you can use to resolve this error is to clear your browser cache . To do that in Safari, you can start by opening up the browser.

Next, click on Preferences  > Privacy , then select Remove All Website Data .

After it finishes loading (it may take a minute or two), you can decide which websites to clear the data from. For example, you can select them all or simply the one you’re having trouble accessing.

When done, click on the Done  button at the bottom of the screen.

Next, to clear your entire browsing history, you can navigate to  Safari  > History  > Clear History .

When finished, try revisiting the site that was showing the error message. If it’s still there, you can move on to the next solution.

2. Check Your Device’s Date and Time

While it may seem odd, sometimes having the incorrect date and time on your Mac device can cause some issues within Safari. Therefore, it’s essential to ensure that yours is set to the correct time zone and date.

To get started, you can click on the Apple icon, then navigate to System Preferences  > Date & Time .

From here, you can verify that you’re using the right date and time.

Under the  Time Zone tab, you can also enable your device to sync to your current location automatically. When you’re done, you can exit the window and try re-accessing the site.

3. Change Your DNS Settings

If the error is still there, you might want to check out your Domain Name Server (DNS)  settings. In a nutshell, your DNS acts like a phonebook that allows devices and sites to reach each other. Safari uses your DNS settings to connect to websites.

If there are issues with your DNS settings, it might be why you see the “Safari can’t establish a secure connection to the server” message. To see if this is the case (and resolve it), you can try changing your DNS addresses. For example, you could use Google’s Public DNS.

To get started, browse to Apple  >  System Preferences  > Network .

From this window, select your connection, then click on the Advanced tab, followed by DNS . Next, click on the (+) icon next to IPv4 or IPv6 addresses .

Then you can enter the new DNS IP addresses. For example, if you want to use Google’s Public DNS, you can enter “8.8.8.8” and “8.8.4.4”.

When you’re finished, click on the OK  button. Recheck the website to see if this process removed the error message.

4. Uninstall or Disable Your Browser Extensions

As we mentioned earlier, an extension or add-on in your browser may be conflicting with Safari’s ability to connect to a site securely. Sometimes, this is common with anti-virus programs and security-related extensions.

Therefore, the next step is to try deactivating all your browser extensions. To do this, you can open Safari, then navigate to Preferences  and click on the Extensions  tab.

A list of your extensions will display in the left column. You can click on the checkmark next to the add-on name to disable it.

Once you’re done, try revisiting the site. If this solves the problem, you’ll need to pinpoint which extension was to blame. You can do this by systematically enabling each add-on and visiting the site after each time.

5. Disable IPv6

Internet Protocol (IP) is a set of rules that controls how data moves across the internet. IPv6 is a newer protocol version. However, some websites still use the older version, IPv4. If this is the case, it might be why you’re running into the “Safari can’t establish a secure connection” message.

Therefore, you can try disabling IPv6 on your network. To do so, navigate to System Preferences > Network once again, then click on your network connection, followed by the Advanced  button.

Under the TC P/IP tab, click on the dropdown menu under  Configure IPv6  and select Manually .

When you’re done, click on the OK button. This should resolve the issue if IPv6 were the problem. If not, there’s one last solution you can try.

6. Make Sure Keychain Trusts the Certificate

Earlier, we mentioned how Safari could sometimes present the connection error message if it cannot verify the validity of the site’s SSL certificate. If this is the case, you can bypass the issue by configuring settings in your macOS’s Keychain Access app.

Keychain Access is the application that stores your passwords , account details, and application certificates. It keeps your data secure and can control which sites are trusted by your device. As such, you can tell it to accept a site’s SSL certificate moving forward.

To do this, you can go to the website showing the error message, then click on the lock icon to the left of the address bar, followed by View/Show Certificate  > Details .

With the Details panel expanded, click Control + Space Bar . A Spotlight Search bar will appear in the top right-hand corner of your screen. Enter “Keychain” in the search field.

Next, on the left, click on System Roots . Search for the website’s certificate. Once you locate it, go to the Trust section. Then click on the dropdown menu next to When using this certificate section  and select Always trust :

That’s it! You should now be able to access the site successfully.

Trying to access a website only to be met with an error message can be highly frustrating. While Safari is simply trying to keep your data protected, sometimes it can get misconfigured. In this case, the browser may unnecessarily present a security notification such as “Safari can’t establish a secure connection.”

There are six methods you can use to fix this issue when it happens:

• Clear your browser data, including the cache and cookies.
• Check your device’s data and time.
• Change your DNS settings.
• Uninstall or disable your browser extensions and add-ons.
• Disable IPv6.
• Make sure Keychain trusts the SSL certificate.

Do you have any questions about fixing the Safari secure connection issue? Let us know in the comments section below!

Content & Marketing Editor at Kinsta, WordPress Web Developer, and Content Writer. Outside of all things WordPress, I enjoy the beach, golf, and movies. I also have tall people problems ;).

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Tried as much of this as possible, and Safari still doesn’t work. Couldn’t try some things, because I’m running it on a PC, and not on a Mac.

However, I am able to access all sites with FireFox, so teh problem does seem to be with Safari. Too bad.

Thank you so much!!! My date was wrong and it fixed the issue thank u ❤️👍

I tried all six of the fixes you offered. All seemed to work – except I did not fully grasp the extensions one. Also cannot get to the lock on the website I’m trying to open (gov.uk) because that website won’t open so no lock is shown.

Fixing date and time worked for me

Great information. I went through every step and got to the SSl certificate section. There is no certificate for the site I’m attempting to visit. Safari will not allow me to visit many sites. So it isn’t just the one site.

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How to Fix: Safari Cannot Open the Page on iPhone

Did you get an unexpected error while using Safari stating that “Safari cannot open the page iPhone”? Then, this guide can help you in fixing this error. Here, we have provided several solutions that you can try so that you will be able to search any page seamlessly on Safari.

Safari is the default web browser for iPhone users. Many iPhone users have reported queries like “why does my iPhone say safari cannot open the page” and tried to find a way to fix this problem. You can’t just uninstall and re-install the Safari browser as it is a default app on iPhone. That’s why we come up with this guide with various solutions to help iPhone users to come out of this annoying error.

You can look for some tips to  fix Safari cannot find server on iPhone .

How to Fix the “Safari Cannot Open the Page on iPhone” Error

Solution 1: check your internet connection.

The first thing that you should do is check your Internet connection as Safari browser shows this error when your iDevice is not connected to either cellular or Wi-Fi network. Check the connection settings and make sure that it is enabled. No matter which iPhone model you are using either the latest iPhone 12 or the old one; you can try this solution to resolve the Safari browser issue.

Solution 2: Check and Refresh Website URL

If you are typing URL manually on Safari search box, then recheck the URL address that you have entered is correct or not. Recheck it multiple times as even a little mistake while typing a URL can cause to face “Safari cannot open the page iPhone” error. This is also one of the common reasons why you failed to load some WebPages. Once you are sure that entered URL is correct, still facing the issue, then load or refresh the URL several times from the circular icon which is near to the website address or URL. Sometimes, there might be a connection interruption that causes you to face this issue.

Solution 3: Close and Open the Safari Browser

Still, facing the issue? Then, close the Safari browser on your iPhone. After a few seconds, again launch the Safari browser. Many times, closing and reopening the app solve the minor issue. You can also give try this method or maybe you will be able to resolve this problem on your Safari.

Solution 4: Enable the Cellular Network on Safari

If you are using a cellular network on your iDevice, then it might be the case that your Safari browser is loading page under the Wi-Fi network only. So, you need to modify some settings on your iPhone manually to fix this error.

Solution 5: Reset Network Settings:

Another solution that you can try is resetting all network settings on your iPhone and from scratch, again connecting your iPhone to Wi-Fi. This will delete all the stored Wi-Fi passwords as well as DNS settings. This might be able to resolve Safari’s cannot open the page iPhone error.

Step 1. Launch the “Settings” and then, move to the “General” settings. Thereafter, tap on the “Reset” option from the general to open it.

Step 2. Eventually, click on the “Reset Network Settings” and a pop-up box will appear on your iPhone screen to confirm the settings.

Fix Safari Cannot Open the Page on iPhone – Reset Network Settings

Solution 6: Turn on and off Airplane Mode

You can also switch on and then, turn back off Airplane mode. Turning off the Airplane mode will reset your Wi-Fi or mobile network without forgetting any connection password. There are two methods to turn off the Airplane mode.

Method 1: on your iPhone, you need to swipe up from the bottom to launch the control center. After that, switch on the Airplane mode.

Method 2: Launch the “Settings” app and then, move to the “Airplane Mode”. Finally, enable it on by sliding the green button which is next to it.

Fix Safari Cannot Open the Page on iPhone – Turn on and off Airplane Mode

After a few minutes, turn back off the Airplane mode. Again, open the Safari browser and check if now issue iPhone safari cannot open the page because the address is invalid comes or not.

Solution 7: Use the IP address of Webpage

Rather than entering or typing a complete website URL, enter the IP address of the URL. This might be able to open your desired webpage on Safari browser. On the internet, you can get various free tools that can give your IP address for the domain name.

Solution 8: Force Restart your iPhone

Tried all the above solutions, but still, you are getting the same error “Safari cannot open the page iPhone”? Then, now it’s time to force restart your iPhone. The process of restarting an iPhone is different for every iPhone model and below we have mentioned the restart process for every iPhone model.

For iPhone 8 or earlier, or iPad, press and hold the Top (or Side) button until the slider appears. For iPhone X/XS (Max)/XR and iPhone 12/12 Pro Max, you need to press and hold the Side button and either volume button until the slider appears on the screen.

Solution 9: Check DNS

Not able to resolve the error even after restarting an iPhone forcibly, then it might be DNS issue. Sometimes DNS server that you are using is unable to load some WebPages. Therefore, use Google DNS servers either 8.8.8.8 or 8.8.8.4 if you are not using it. Below are the simple steps on how to change DNS servers on iPhone:

Step 1. Open the “Settings” menu and then, go to the “Wi-Fi”. Then, tap the icon as shown in the below figure.

Fix Safari Cannot Open the Page on iPhone – Check DNS

Step 2. After that, tap on the “Configure DNS” and then, change it to Automatic to Manual. Then, add Google DNS server either 8.8.8.8 or 8.8.4.4 from “Add server”.

The Bottom Line

Hence, you are now aware of many possible solutions to resolve “Safari cannot open the page iPhone” issue. All the solutions that we mentioned above are applicable to every iPhone model. We hope that this guide aids you in fixing Safari browser’s common issue.

Senior writer of the iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android-related issues.

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