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Tourism Past Exam Papers (Grade 12, 11 & 10)
Find Tourism Grade 12 Past Exam Papers (Grade 12, 11 & 10) | National Senior Certificate (NSC) Solved Previous Years Papers in South Africa.
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This guide provides information about Tourism Past Exam Papers (Grade 12, 11 & 10) for 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011, 2010, 2009, 2008 and others in South Africa. Download Tourism Past Exam Papers (Grade 12, 11 & 10) in PDF with marking scheme. Tourism Past Exam Papers (Grade 12, 11 & 10) question papers with marking scheme issued by National Senior Certificate (NSC) only is given to download.
The National Senior Certificate (NSC) examinations commonly referred to as “matric” has become an annual event of major public significance. It not only signifies the culmination of twelve years of formal schooling but the NSC examinations is a barometer of the health of the education system.
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Tourism and Hospitality Studies Grade 12
Tourism grade 12 november 2020 question papers and memos for study revision.
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NSC NOV 2017 Tourism Memo
This is Tourism Memo for National Senior Certificate November 2017. Grade 12 learners will benefit greatly when using as part of their examination preparation.
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TOURISM GRADE 12 QUESTIONS - NSC EXAMS PAST PAPERS AND MEMOS NOVEMBER 2018
TOURISM GRADE 12 NSC EXAMS PAST PAPERS AND MEMOS NOVEMBER 2018
INSTRUCTIONS AND INFORMATION Read the instructions carefully before answering the questions.
- This question paper consists of FIVE sections.
- Answer ALL the questions.
- Start EACH question on a NEW page.
- In QUESTIONS 3.1 and 3.2, round off your answer to TWO decimal places.
- Show ALL steps for the calculations.
- You may use a non-programmable calculator.
- Use the mark allocation of each question as a guide to the length of your answer.
- Write neatly and legibly.
- The table below is a guide to help you allocate your time according to each section.
SECTION A: SHORT QUESTIONS QUESTION 1 1.1 Various options are provided as possible answers to the following questions. Choose the answer and write only the letter (A–D) next to the question numbers (1.1.1 to 1.1.20) in the ANSWER BOOK, e.g. 1.1.21 D. 1.1.1 This type of visa applied for when travelling to European Union countries:
1.1.2 A compulsory vaccination required when visiting certain African countries:
- Yellow fever
- Hepatitis A
1.1.3 A bank will use the … when a South African tourist at OR Tambo International Airport exchanges R5 000,00 to euro:
- bank buying rate
- bank investment rate
- bank repo rate
- bank selling rate
- backward by ONE hour in summer.
- forward by ONE hour in winter.
- forward by ONE hour in summer.
- backward by TWO hours in summer.
1.1.5 An IDP is required to …
- participate in local cultural activities.
- fly a light aircraft in a foreign country.
- hire a vehicle at certain foreign destinations.
- participate in white water rafting activities.
1.1.6 The difference between an attraction and an icon:
- An attraction is a feature tourists want to experience while an icon is a symbol representing a destination.
- An attraction is a symbol attracting tourists while an icon is an attraction that attracts cultural tourists only.
- An attraction represents a destination whilst an icon contributes to the economy of the country.
- An attraction is a new experience at a destination while an icon is an existing attraction at a destination.
1.1.7 The Jungfrau-Aletsch is a mountain range found in this country:
- Switzerland
- Icon A and icon B
- Icon A and icon C
- Icon C and icon D
- Icon B and icon D
1.1.9 A stretch of coastline with golden beaches and world-class golf courses:
- Floating Markets
- Blue Mosque
- irresponsible
- sustainable
1.1.12 A payment made to an employee for work done:
- Remuneration
- Transaction
1.1.13 An example of ethical staff behaviour:
- Inform the supervisor when you will be absent from work.
- Granting unlimited discounts to family and friends.
- Not paying an employee for all the extra hours worked.
- Taking credit for work that is not considered your own.
1.1.14 An example of a fringe benefit for cabin crew at an airline:
- Monthly salary
- Severance pay
- Uniform allowance
- Reduced tax
1.1.15 The eruption of a volcano on an island relying on tourism as their main source of income will have this negative impact:
- Damaged access roads and fewer tourists visiting the resorts
- Heavy snowfalls and more tourists arriving for a skiing holiday
- Wild flowers to bloom and an increase in eco-tourists visiting the island
- A display of fireworks and fewer volunteers for the opening ceremony
1.1.16 The image of a country hosting a global event will be enhanced when …
- unknown sponsors are involved in the event.
- deadlines during the preparation process are met.
- the event is advertised on one media platform.
- local communities are not allowed to sell their products.
- job creation.
- loss of investor confidence.
- the strengthening of the local currency.
- positive publicity.
1.1.19 Statistical information regarding tourist arrivals in South Africa from countries such as the United States of America and Australia, is classified as …
- land markets.
- water markets.
- air markets.
- rail markets.
1.1.20 Renovations to a hotel room during a guest's stay may …
- decrease GDP growth.
- enhance staff team building.
- inconvenience the guest.
- add costs to the guest's bill. (20)
1.2 Give ONE word(s)/term for each of the following descriptions by choosing a word(s)/term from the list below. Write only the word(s)/term next to the question numbers (1.2.1 to 1.2.5) in the ANSWER BOOK.
1.2.1 An example of a preloaded foreign currency card where the exchange rate is fixed by the bank when purchased 1.2.2 A business will display the logo of this institution to indicate they accept credit card transactions 1.2.3 An electronic method to transfer funds to foreign countries 1.2.4 The additional amount payable when a guest prefers not to share a room 1.2.5 The term reflected on the salary slip of an employee that shows the amount paid to the Unemployment Insurance Fund (UIF) (5) 1.3 Choose the correct word from those given in brackets. Write only the word(s) next to the question numbers (1.3.1 to 1.3.5) in the ANSWER BOOK, e.g. 1.3.6 passport. 1.3.1 The (educational level/financial status) of a client is an important factor to consider when drawing up a tourist's profile. 1.3.2 A South African tourist returning to OR Tambo International Airport with gift purchases over one hundred thousand rand must go through the (red/green) channel at customs. 1.3.3 A positive impact for the locals of hosting the 2018 FIFA World Cup in Russia is referred to as the (magnetic/multiplier) effect. 1.3.4 When a South African tourist applies for a visa, proof of paid (accommodation/taxes) is a compulsory requirement. 1.3.5 The (Blue Mosque/Dome of the Rock) is a religious structure located in the city of Jerusalem. (5) 1.4 Choose the host (country/province/city) from COLUMN B that matches the global event in COLUMN A. Write only the letter (A–F) next to the question numbers (1.4.1 to 1.4.5) in the ANSWER BOOK, e.g. 1.4.6 G.
TOTAL SECTION A: 40
[Adapted from www.paperlesstravel.com] 2.1.1 Refer to Mr David Smith's electronic boarding pass on his cellphone and identify the following:
- The flight number (1)
- Mr Smith's seat number (1)
- The airport code for Charles De Gaulle International Airport in Paris (1)
2.1.2 With reference to Mr Smith's boarding pass, give ONE reason why he had to board at the front door of the aircraft. (2) 2.1.3 Explain TWO advantages for airlines using electronic boarding passes. (4) 2.1.4 Discuss the following:
- ONE advantage of using electronic boarding passes for tourists (2)
- ONE disadvantage of using electronic boarding passes for tourists (2)
2.2 Study the itinerary below and answer the questions that follow.
2.2.1 There were no directs flights available from Johannesburg to Havana on the dates Mr Smith wanted to travel. The travel agent, who did the flight bookings, considered logical route planning for Mr Smith's trip. Refer to the route indicated on the map, give ONE reason to support this statement. (2) 2.2.2 First leg of Mr Smith's trip Calculate what time it was in Paris when Mr Smith departed from OR Tambo International Airport at 19:00. NOTE: France practises DST. Show ALL calculations. (4) 2.2.3 Calculate how many hours Mr Smith was in transit at the Charles De Gaulle International airport. Show ALL calculations. (4) 2.2.4 Second leg of Mr Smith's trip Calculate the flying time of Mr Smith's flight from Paris to Havana. NOTE: Both France and Cuba practise DST. Show ALL calculations. (5) [28]
QUESTION 3
Study the information below and answer the questions that follow.
3.1 With reference to the exchange rate table above, identify the strongest currency. (1) 3.2 3.2.1 Give ONE reason why the bank selling rate of the currencies in the table is higher than the bank buying rate. (2) 3.2.2 In the table above, identify the TWO countries where South Africans will receive the greatest value for their money. (2) 3.3 Ms Nobuhle Maliti lives in South Africa and wants to visit the United States of America (USA). She has R58 000,00 for the trip. Her return flight ticket will cost R26 000,00, the USA visa and travel insurance will cost R3 800,00 and the tour package for the USA is R23 100. 3.3.1 Calculate, in rand, the total cost of Ms Maliti's trip to the USA. (2) 3.3.2 Will Ms Nobuhle Maliti have enough money for the trip? Give ONE reason for your answer. (2) 3.3.3 Ms Maliti exchanges R58 000 for USD at the OR Tambo International Airport. Using the exchange rate table above, calculate the amount of US dollars Ms Maliti received when she exchanged the R58 000. (3) 3.3.4 When Ms Maliti returned to South Africa she had USD150 left which she exchanged at the OR Tambo International Airport. Calculate the amount of rand she received. (3) 3.4 Study the magazine cover below and answer the questions that follow.
[Adapted from www.financialmail.com] Refer to the scenario above, write a paragraph in which you discuss how a weak rand can help to alleviate poverty and unemployment in South Africa. Your discussion must include the following:
- How a weak rand will give international visitors more buying power (2)
- How the scenario will contribute to the multiplier effect (2 x 2)
NOTE: ONE mark will be awarded for the paragraph format containing complete, well-constructed sentences without bullets or numbers. (1) (7) [22]
TOTAL SECTION B: 50
SECTION C: TOURISM ATTRACTIONS; CULTURE AND HERITAGE TOURISM; MARKETING QUESTION 4 Study the information below and answer the questions that follow. 4.1
- Identify the military activity 4 that Mr Bean will watch when visiting icon 3. (2)
- Describe the military activity in QUESTION 4.1.4(a). (2)
- State what icon 3 is mainly used for. (2)
4.1.5 Mr Bean's final clue is to locate the Crown Jewels. Name the icon where he will find this treasure. (1) 4.2 Study the information below and answer the questions that follow.
4.2.1 Identify the icon in this article. (1) 4.2.2 Name ONE other icon located in Australia. (1) 4.2.3 Do you think the icon named in QUESTION 4.2.1 is a successful tourist attraction? Give ONE reason for your answer. (2) 4.2.4
- Give TWO reasons why the Aborigines are unhappy with the current situation regarding this icon. (4)
- Recommend ONE way in which the Australian authorities can address EACH of the reasons given in QUESTION 4.2.4(a). (4) [25]
QUESTION 5 5.1 Read the information below and answer the questions that follow.
5.1.1 Give the name of the province where the World Heritage Site in this article is located. (1) 5.1.2 State the type of World Heritage Site of the ǂKhomani Cultural Landscape according to UNESCO's classification. (1) 5.2 Explain ONE reason why this World Heritage Site is referred to as a 'living heritage'. (2) 5.3 In a paragraph, discuss how the ǂKhomani Cultural Landscape being declared a World Heritage Site will support the rural development strategy for the ǂKhomani San. Your paragraph must include the following:
- Improved quality of life
- Cultural pride and sustainability
- Infrastructural accessibility (3 x 2)
NOTE: ONE mark will be awarded for paragraph format containing complete, well-constructed sentences without bullets or numbers. (1) (7) [11]
TOTAL SECTION C: 50
SECTION D: TOURISM SECTORS; SUSTAINABLE AND RESPONSIBLE TOURISM QUESTION 7 7.1 Read the extract below and answer the questions that follow.
7.1.1 Explain the term contract of employment. (2) 7.1.2 Identify ONE way in which Megan is being exploited at her place of employment in the extract above. (2) 7.1.3 Advise Megan and give TWO ways how her grievances in the workplace can be addressed. (4) 7.1.4 Discuss TWO ways in which the current working conditions can impact on Megan's work ethic. (4) [12]
QUESTION 8
8.1 Read the extract below and answer the questions that follow.
8.1.1 Explain what is meant by a code of ethics for responsible tourist behaviour. (2) 8.1.2 Explain the meaning of '… do your children not deserve to see this continent as you do today?'. (2) 8.1.3 International visitors to South Africa want to experience a taste of the African lifestyle and history. Recommend THREE ways in which they can behave responsibly when visiting the Basotho Cultural Village. (6) 8.2 Read the case study below and answer the questions that follow.
- Identify the TWO pillars of sustainable tourism practices evident in this extract. (2)
- Match each pillar of sustainable tourism identified in QUESTION 8.2.1(a) with ONE example in the extract. (2)
8.2.2 Discuss TWO ways in which the support offered by the Wilderness Adventure Camp is positively changing the lives of the HIV-positive women within the Katutura community. (4) [18]
TOTAL SECTION D: 30
SECTION E: DOMESTIC, REGIONAL AND INTERNATIONAL TOURISM, COMMUNICATION AND CUSTOMER CARE QUESTION 9 9.1 Read the news article below and answer the questions that follow.
- Only arrivals (2)
- Multiple trips (2)
9.3 Financial institutions reward clients with loyalty points every time they use their credit cards. Explain how tourists can use these accumulated loyalty points when they travel. (2) [24]
TOTAL SECTION E: 30 GRAND TOTAL: 200
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Tourism Grade 11 2019 November Questions and Answers from Past Papers and Memos PDF
Tourism Grade 11 2019 November Questions and Answers from Past Papers and Memos PDF: from past exam papers and tests.
Looking for Grade 11 comprehensive resources to ace your exams? Look no further! Our collection of Tourism Grade 11 2019 November Questions and Answers offers invaluable insights drawn directly from Past Papers and Memos PDFs. Covering all South African provinces, including Gauteng, Western Cape, Eastern Cape, KwaZulu-Natal, Free State, Limpopo, Mpumalanga, Northern Cape, and North West, these study materials offer a wide array of questions and expert solutions. Enhance your test preparation and deepen your understanding of key concepts in Tourism with our meticulously curated content.
List of Tourism Grade 11 2019 November Questions and Answers from Past Papers and Memos PDF
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Do you have an educational app, video, ebook, course or eResource? Contribute to the Western Cape Education Department's ePortal to make a difference. This is Tourism Memo for National Senior Certificate Nov 2016. Grade 12 learners will benefit greatly when using as part of their examination preparation.
Here, you'll find a comprehensive range of grade 12 past year exam papers and memos, ranging from 2024 to as far back as 2009. Our collection will help you prepare for your upcoming exams by familiarizing yourself with the exam format and identifying areas for improvement. We have a vast collection of CAPS DBE NSC and Common Test Papers from ...
Tourism Grade 12 2016 November Past Exam Question Papers and Memos for Revision on pdf format. These papers are the best for Tourism Grade 12 studies, exam preparations, and revision. Practicing using these papers will enable students to learn how to answer the questions on time during the exams. Tourism is the study of the activities, services ...
QUESTION 3. 3.1 Read the information below and answer the questions that follow. A South African visited the United Kingdom in 2015 and in 2016. He bought fish and chips from the menu below on both trips. Compare the value of the rand on both trips in the table below. 2015. 2016. £1 = R22,55. £1 = R24,69.
3.1.1 It will prevent child trafficking. . It will prevent parents from taking their children to another country without consent (permission) from the other parent. It will prevent criminals using South Africa as a springboard to get access (entry) into another country. It will reduce illegal immigration.
This guide provides information about Tourism Past Exam Papers (Grade 12, 11 & 10) for 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011, 2010, 2009, 2008 and others in South Africa. Download Tourism Past Exam Papers (Grade 12, 11 & 10) in PDF with marking scheme. Tourism Past Exam Papers (Grade 12, 11 & 10) question papers with marking scheme issued by National Senior Certificate (NSC ...
This article contains all the Grade 12 NSC November 2016 examination past papers for download in pdf format. This Grade 12 NSC November 2016 examination past papers are free for view and download in PDF at no cost. All you need to view them is an internet and PDF enabled device.
Tourism Grade 12 Past Exam Papers and Memos Tourism Grade 12 Past Exam Papers and Memos Access all the Latest Grade 12 Tourism Past Exam Papers and Memos. Tourism past papers with
TOURISM GRADE 12 NOVEMBER 2019 MEMORANDUM NATIONAL SENIOR CERTIFICATE. SECTION A: SHORT QUESTIONS QUESTION 1 1.1 1.1.1 D / Train MTP 1.1.2 D / Jet lag is disorientation of passengers after a long- haul flight over many time zones whilst jet fatigue is physical tiredness experienced after a long-haul flight over a few or no time zones.
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TOTAL SECTION E: 30. GRAND TOTAL: 200. Last modified on Thursday, 17 June 2021 12:09. Published in Grade 12 NSC Exam Papers and Memos 2016 November. TOURISMGRADE 12MEMORANDUMNATIONAL SENIOR CERTIFICATENOVEMBER 2016 TOPICS IN THE TOURISM CAPS ABBREVIATION Topic 1 Touris...
TOURISM GRADE 12 QUESTIONS - NSC PAST PAPERS AND MEMOS NOVEMBER 2019. Read the instructions carefully before answering the questions. This question paper consists of FIVE sections. Answer ALL the questions. Start EACH question on a NEW page. In QUESTIONS 3.2 and 3.3, round off your answer to TWO decimal places.
(NOVEMBER 2011) TOURISM 7 SECTION D: TOURISM GEOGRAPHY, ATTRACTIONS AND TRAVEL TRENDS QUESTION 6 6.1 6.1.1 In both cities visitor numbers have increased with Cape Town a bit slower. √√ LO3 AS3 (2) 6.1.2 Cape Town/Mother City attracts huge number of foreign/ inbound international tourists √ and Durban/KwaZulu Natal is the
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QUESTION 10. Staff training involving practical experiences will encourage methods of solving problems/complaints experienced with customers at the hotel. Builds a better business. Improves customer satisfaction and encourages repeat visits. CC (4) TOURISM FEBRUARY/MARCH 2016 MEMORANDUM TOPICS IN THE TOURISM CAPS ABBREVIATION Topic 1 Tourism ...
January 5, 2024 by My Courses Editor. Tourism Grade 12 2017 November Past Exam Question Papers and Memos for Revision on pdf format. These papers are the best for Tourism Grade 12 studies, exam preparations, and revision. Practicing using these papers will enable students to learn how to answer the questions on time during the exams.
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QUESTION 6. Study South Africa Tourism's (SATourism's) Marketing Event Calendar 2018 below and answer the questions that follow. 6.1 Identify TWO international events where SATourism markets South Africa as a destination of choice. (2) 6.2 Explain the purpose of the event from 23 to 25 September 2018.
Our collection of Tourism Grade 11 2019 November Questions and Answers offers invaluable insights drawn directly from Past Papers and Memos PDFs. Covering all South African provinces, including Gauteng, Western Cape, Eastern Cape, KwaZulu-Natal, Free State, Limpopo, Mpumalanga, Northern Cape, and North West, these study materials offer a wide ...