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Hospitality and Tourism

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The  SHSM –Hospitality and Tourism enables students to build a foundation of sector-focused knowledge and skills before graduating and entering apprenticeship training, college, university, or an entry-level position in the workplace. Where local circumstances allow, boards may elect to offer one or more variants of the  SHSM in a given sector, each with a particular area of focus. This  SHSM may be designed to have a particular focus – for example, on tourism or hospitality. This focus is achieved through the selection of the four major credits in the bundle.

Required Components for the  SHSM –Hospitality and Tourism

The  SHSM –Hospitality and Tourism has the following five required components:

1. A bundle of nine Grade 11 and Grade 12 credits

These credits make up the bundle:

  • four hospitality and tourism major credits that provide sector-specific knowledge and skills. The four courses must include at least one Grade 11 and one Grade 12 credit, and may include one cooperative education credit related to the sector. (This cooperative education credit would be additional to the two that are required in the bundle; see below);
  • one in English; footnote 1 [1]
  • one in mathematics; and
  • one in science or business studies (or a cooperative education credit related to the sector, which would be additional to the two cooperative education credits required in the bundle; see below);
  • two cooperative education credits that provide authentic learning experiences in a workplace setting, enabling students to refine, extend, apply, and practise knowledge and skills outlined in the cooperative education curriculum as well as sector-specific knowledge and skills.

Note: Multiple credits in the Ontario technological education curriculum allow additional instructional time for the practice and refinement of skills needed to develop student performance to the levels required for certification, entry into apprenticeship programs, or participation in school–work transition programs (see The Ontario Curriculum, Grades 11 and 12: Technological Education, 2009 , page 17).

2. Sector-recognized certifications and/or training courses/programs

This  SHSM sector requires students to complete a specified number of compulsory and elective sector-recognized certifications and/or training courses/programs, as indicated in the following table. Note : Where an item in the table is capitalized, it is the proper name of the specific certification or training course/program that is appropriate for the  SHSM . Where an item is lowercased, it is the name of an area, type, or category of training for which specific certifications or training courses/programs should be selected by the school or board. The requirements are summarized in the table below.

Four (4) compulsory

  • Cardiopulmonary Resuscitation ( CPR ) Level C - includes automated external defibrillation ( AED )
  • customer service
  • Standard First Aid
  • Workplace Hazardous Materials Information System ( WHMIS ) – generic ( i.e. , not site-specific) instruction

Two (2) electives from the list below

  • advanced training in a technique ( e.g. , paddling)
  • anti-oppression and allyship training
  • compass/map/global positioning system ( GPS )
  • dietary considerations
  • fire safety and fire extinguisher use
  • fishing guide
  • geographic information system ( GIS )
  • heritage interpreter
  • infection control
  • leadership skills
  • portfolio development
  • safe food handling – basic
  • spa etiquette
  • ticket agent
  • tourism – basic
  • wilderness survival
  • advanced training in a technology
  • cash handling and register training
  • cook/line cook
  • event coordination
  • first aid/ CPR / AED awareness
  • Food Handler Certification
  • guest services
  • housekeeping services
  • introduction to hospitality management
  • life-saving (Bronze Cross or higher)
  • project management
  • Smart Serve
  • spa service
  • wilderness first aid

3. Experiential learning and career exploration activities

Experiential learning and career exploration opportunities relevant to the sector might include the following:

  • one-on-one observation of a cooperative education student at a placement in the hospitality and tourism sector (an example of job twinning)
  • a day-long observation of a chef (an example of job shadowing)
  • a one- or two-week placement at a local tourist attraction (an example of work experience)
  • participation in a local, provincial, or national Skills Canada competition
  • attendance at a hospitality sector trade show, conference, or job fair
  • a tour of a tourism or hospitality business
  • assisting at a community competition or event
  • participation in a wilderness survival camp

4. Reach ahead experiences

Students are provided one or more reach ahead experiences – opportunities to take the next steps along their chosen pathway – as shown in the following examples:

  • Apprenticeship: visiting an approved apprenticeship delivery agent in the sector
  • College: interviewing a college student enrolled in a sector-specific program
  • University: observing a university class in a sector-related program
  • Workplace: interviewing an employee in the sector

5. Sector-partnered experiences ( SPEs )

Students engage with a sector partner and apply skills to gain insight into the relationship between this sector and ICE (innovation, creativity, and entrepreneurship), coding, and/or mathematical literacy.

Pathways for the  SHSM –Hospitality and Tourism

See the table illustrating the four pathways and required credits leading to completion of this  SHSM

Awareness building (Grades 7 and 8)

See Section B3.4  for information on building awareness of  SHSM programs among students in Grades 7 and 8.

Exploration (Grades 9 and 10)

See Section B3.4  for information on providing Grade 9 and 10 students with opportunities for exploration of  SHSM programs. In addition, students considering this  SHSM can be encouraged to enrol in the following courses to become better informed about careers and postsecondary options in the sector:

  • Exploring Technologies: This Grade 9 course is recommended for all students following  SHSM pathways that have a technological education focus. The course provides students with opportunities to explore a variety of technologies, including hospitality and tourism technology, by engaging in activities related to them.
  • Career Studies (compulsory) and Discovering the Workplace: Some of the expectations in these Grade 10 courses provide opportunities for students to explore occupations and other postsecondary options in the sector and to participate in experiential learning activities.
  • Hospitality and Tourism (TFJ2O): This course is recommended for any Grade 10 student who is considering enrolling in an  SHSM –Hospitality and Tourism program.

Specialization (Grades 11 and 12)

Students acquire the sector-specific knowledge and technical skills required to earn their Ontario Secondary Diploma ( OSSD ) with an  SHSM –Hospitality and Tourism by completing its five required components. Students and their parents/guardians are encouraged to consult with guidance counsellors and teachers to select the courses that will enable students to pursue their goals.

Students pursuing an apprenticeship pathway should consider the Ontario Youth Apprenticeship Program ( OYAP ), which enables them to start an apprenticeship while earning their  OSSD .

Students pursuing a university pathway are advised to complete their required cooperative education credits in Grade 11, in order to allow room in their timetables in Grade 12 for credits needed to meet university entrance requirements.

When helping students plan their  SHSMs , particularly with respect to the selection of courses to fulfil the requirement for credits in the major, teachers should bear in mind that technological education courses can be offered as single-credit or multiple-credit courses.

Program Pathways:  SHSM –Hospitality and Tourism

This template shows program requirements for the  SHSM –Hospitality and Tourism in Grades 11 and 12, along with some of the additional credits needed for an  OSSD . It is provided to help guide students in choosing the credits they need to meet the  SHSM requirements in the pathway of their choice. Students should always review their pathways plan with their parents/guardians and their teachers to ensure that they have all the credits they need to graduate with an  SHSM –Hospitality and Tourism.

  • Shaded boxes represent required credits in the bundle for the  SHSM –Hospitality and Tourism.
  • (C) represents a compulsory credit for the  OSSD .
  • The  SHSM bundle of credits must include two cooperative education credits, but may include a maximum of four. The possible options are noted below, and explained fully in Section A1.2  of this guide.

* A contextualized learning activity ( CLA ) must be included in the course in schools that have committed to offering  CLAs (see “Other Required Credits” in section A1.2 ). (Note that students must take Grade 11  and Grade 12 English to graduate with an  OSSD , but the  CLA may be offered in either grade.)

** May be taken the summer before Grade 11

Note: To guide students and teachers in the development of their  SHSM program, schools can access the latest approved  SHSM course list for each sector through their  SHSM board lead.

Occupations in the Hospitality and Tourism Sector

The following table provides examples of occupations in the hospitality and tourism sector, with corresponding National Occupational Classification ( NOC ) codes, sorted according to the type of postsecondary education or training the occupations would normally require.

Apprenticeship Training

  • Bakers 6332
  • Butchers, meat cutters, and fishmongers – retail and wholesale 6331
  • Chefs 6321
  • Conference and event planners 1226
  • Cooks 6322
  • Accommodation service managers 0632
  • Food service supervisors 6311
  • Professional occupations in advertising, marketing, and public relations 1123
  • Restaurant and food service managers 0631
  • Travel counsellors 6521
  • Biologists and related scientists 2121
  • Dietitians and nutritionists 3132
  • Inspectors in public and environmental health and occupational health and safety 2263
  • Airline ticket and service agents 6523
  • Executive housekeepers 6312
  • Food and beverage servers 6513
  • Food counter attendants, kitchen helpers, and related support occupations 6711
  • Ground and water transport ticket agents, cargo service representatives, and related clerks 6524
  • Hotel front desk clerks 6525
  • Other customer and information services representatives 6552
  • Other service support occupations 6742
  • Pursers and flight attendants 6522
  • Receptionists 1414
  • Sales and account representatives – wholesale trade (non-technical) 6411
  • Theatre, fashion, exhibit, and other creative designers 5243

Note:  This information is based on the 2016  NOC . An update to the  NOC in 2016 resulted in changes to the codes and titles for some occupations, and in some cases to the occupations included in the group. For more detail, refer to the Ministry of Labour, Training and Skills Development ( MLTSD ) web page, Ontario's Labour Market . (Note also that some of the names of occupations listed here reflect common usage in the sector and may differ slightly from those used in the  NOC  system.)

Postsecondary Programs and Training in the Hospitality and Tourism Sector

The following are examples of programs and training related to careers in the hospitality and tourism sector and the accreditations associated with each.

  • footnote [1] Back to paragraph ^ Note that a compulsory English credit is required in Grade 11 and in Grade 12 for graduation with an  OSSD . Schools may determine whether the  CLA , if offered, is completed in the Grade 11 or Grade 12 English course.

hospitality & tourism shsm

Hospitality & Tourism SHSM

Get a jump-start on your career.

A Specialist High Skills Major (SHSM) allows you to focus on a career area that interests you while you earn your high school diploma. Experience a range of customized learning opportunities in the hospitality and tourism sector. No matter what path you plan to pursue after high school—apprenticeship, college, university or workplace training—a hospitality and tourism major can help you focus on and explore a future career.

What are the advantages?

SHSM students will:

EXPERIENCE first hand what a career in health & wellness feels and looks like

DISCOVER the relationship between school and careers

NETWORK with postsecondary institutions, local industries and businesses

EARN industry recognized certifications and training

OPEN doors for summer jobs and future employment

Unsure and want to learn more?

Fill our the form linked below and the lead teacher for the SHSM program you are interested in will contact you.

SHSM Information Inquiry Form

How do I choose a SHSM Program in myBlueprint?

When completing your course selection in February/March use the SHSM Planner in the High School section of myBlueprint to choose the program that interests you.

Here is a video on how to do this

hospitality & tourism shsm

Visit the OCSB website for more information about the Hospitality & Tourism SHSM program.

Activities & Certifications

S tudents in the Ho spitality & Tourism SHSM at Woodroffe High School will participate in Career Exploration and Experiential Learning activities, which usually occur during the regular school day. 

These activities and certifications are offered at no cost to the students and will be an asset no matter what career path the student pursues.  

In the Hospitality & Tourism SHSM program, students have the opportunity to complete the following Certifications :

First Aid/CPR

Customer Service Excellence Certification

Safe Food Handler Certification

Leadership Skills Certification

The Personality Inventory Certification

WHIMIS (usually completed through Co-op)

In the Hospitality & Tourism SHSM program, students have the opportunity to complete the following Reach Ahead Activities :

Experiential Field Trips - do wntown Ottawa, hotel tour, Almonte culinary tour  

Sustainable Travel Training 

MacSkimming Outdoor Education - tree planting, guiding, nature identification

Click Here to Learn More About The Cave at KSS

hospitality & tourism shsm

EXPANDED OPPORTUNITIES

Hospitality and tourism at shs, hospitality & tourism.

X_Logo.webp

Check out our Social Feeds!

At Sydenham we offer the Hospitality & Tourism SHSM in a unique combination of classroom and cafeteria experience in our very own Eagles Nest Cafe. Students will acquire and demonstrate skills in safe operation of industry equipment, food handling, safety sanitation, menu creation, food sales, cash handling and growing some of their own produce with hydroponic growing towers. Students have the opportunity to create daily specials for the Eagles Nest Cafe which is run for students by students. The program also offers in house and community catering services, offering another opportunity for students to learn professional skills and work habits. The students who enroll in the program will receive certifications in a wide range of professional development and industry standards. Students will also have the opportunity to work alongside the Green Industries and Communications Technology classes for other school wide initiatives.

Instructors

Beja Cassiano

[email protected]

Catherine Walsh

[email protected]

Potential Occupations

• Chef- Line Cook – Sous Chef • Baker – Pastry Chef • Hospitality & Tourism Sectors including, food & beverage, travel & tourism, lodging, recreation • Sales & Service – Restaurant/Hotel • Entrepreneur Management – Restaurant/Hotel

Sydenham High School

(613) 376-3612

2860 Rutledge Rd, Sydenham, ON K0H 2T0

hospitality & tourism shsm

Browse some great photos from our program!

Hospitality & Tourism SHSM Sector

The SHSM–Hospitality and Tourism enables students to build a foundation of sector-focused knowledge and skills before graduating and entering apprenticeship training, college, university, or an entry-level position in the workplace. Where local circumstances allow, boards may elect to offer one or more variants of the SHSM in a given sector, each with a particular area of focus. This SHSM may be designed to have a particular focus – for example, on tourism or hospitality. This focus is achieved through the selection of the four major credits in the bundle.

CPR C – AED Customer service Standard First Aid WHMIS – generic (i.e., not site-specific) instruction

infection control first aid/CPR/AED awareness advanced training in a technique (e.g., paddling) leadership skills Food Handler Certification anti-oppression and allyship training portfolio development guest services compass/map/global positioning system (GPS) safe food handling – basic housekeeping services dietary considerations spa etiquette introduction to hospitality management fire safety and fire extinguisher use ticket agent life-saving (Bronze Cross or higher) fishing guide tourism – basic project management geographic information system (GIS) wilderness survival Smart Serve heritage interpreter advanced training in a technology spa service cash handling and register training tour guide cook/line cook wilderness first aid event coordination

Flashpoint Certifications

Guest Services Event Coordination Hospitality Management Customer Service Leadership Portfolio Development Project Management CPR Level C/AED Standard First Aid WHMIS

Have Questions? or Register Now!

hospitality & tourism shsm

ABOUT US more

Projects more.

hospitality & tourism shsm

Digital travel service RUSSPASS

An innovative travel planning service.

hospitality & tourism shsm

Moscow City Tourism Committee concludes its first-ever digital roadshow in India to a resounding success

The 4-day panned virtual event was specially curated to present the “City of Moscow” as an attractive travel destination to the vibrant Indian outbound travel fraternity spread across 15 major cities PAN India.

hospitality & tourism shsm

Moscow tops the main category at World Travel Awards

Moscow wins in two categories of world travel awards europe, dear moskvichi: 10 stories about moscow told by its citizens.

The main component of each city is its residents. Moscow City Tourism Committee is launching Moskvichi, a special project that aims at showcasing the city through its residents' stories.  

hospitality & tourism shsm

Sergey Sobyanin proposed voting for Moscow at the World Travel Awards

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Natalya Sergunina: City tours in honour of International Tourist Guide Day attracted over 3,500 visitors

Natalya sergunina: five moscow hotels were included in the annual forbes travel guide star award ranking.

For the first time, the Four Seasons Hotel Moscow, opened in 2014, was awarded the highest 5-star rating. In addition, the 4-star rating was awarded to Lotte Hotel, The Ritz-Carlton, and Ararat Park Hyatt in Moscow. The “Recommended” rating was awarded to The St. Regis Nikolskaya Hotel in Moscow.

hospitality & tourism shsm

#valentines: romantic photography locations in Moscow

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Over 15 Thousand People Visit Tourist Information Centre During Journey to Christmas Festival

Moscow restaurant listed in the russian book of records.

Birds, a restaurant with a panoramic view of Moscow, has set a record and become officially the highest restaurant and club in Europe. This fact has been registered in the Russian Book of Records. The restaurant is located in Moscow-City (MIBC).

hospitality & tourism shsm

Business meetings, VR travels, and the iconic Moscow ice cream: FITUR tourism trade fair recap

hospitality & tourism shsm

More than 500 people have applied to participate in the Moscow Travel Hack

Moscow to take part in major international tourism trade fair in madrid.

FITUR Madrid 2020 will be the first international event this year where Moscow will present its tourism potential. It will be held from 22 to 26 January.

hospitality & tourism shsm

The state of tourism and hospitality 2024

Tourism and hospitality are on a journey of disruption. Shifting source markets and destinations, growing demand for experiential and luxury travel, and innovative business strategies are all combining to dramatically alter the industry landscape. Given this momentous change, it’s important for stakeholders to consider and strategize on four major themes:

  • The bulk of travel is close to home. Although international travel might draw headlines, stakeholders shouldn’t neglect the big opportunities in their backyards. Domestic travel still represents the bulk of travel spending, and intraregional tourism is on the rise.
  • Consumers increasingly prioritize travel—when it’s on their own terms. Interest in travel is booming, but travelers are no longer content with a one-size-fits-all experience. Individual personalization might not always be practical, but savvy industry players can use segmentation and hypothesis-driven testing to improve their value propositions. Those that fail to articulate target customer segments and adapt their offerings accordingly risk getting left behind.
  • The face of luxury travel is changing. Demand for luxury tourism and hospitality is expected to grow faster than any other travel segment today—particularly in Asia. It’s crucial to understand that luxury travelers don’t make up a monolith. Segmenting by age, nationality, and net worth can reveal varied and evolving preferences and behaviors.
  • As tourism grows, destinations will need to prepare to mitigate overcrowding. Destinations need to be ready to handle the large tourist flows of tomorrow. Now is the time for stakeholders to plan, develop, and invest in mitigation strategies. Equipped with accurate assessments of carrying capacities and enhanced abilities to gather and analyze data, destinations can improve their transportation and infrastructure, build tourism-ready workforces, and preserve their natural and cultural heritages.

Now boarding: Faces, places, and trends shaping tourism in 2024

Global travel is back and buzzing. The amount of travel fell by 75 percent in 2020; however, travel is on its way to a full recovery by the end of 2024. More regional trips, an emerging population of new travelers, and a fresh set of destinations are powering steady spending in tourism.

There’s no doubt that people still love to travel and will continue to seek new experiences in new places. But where will travelers come from, and where will they go?

We share a snapshot of current traveler flows, along with estimates for growth through 2030.

The way we travel now

Which trends are shaping traveler sentiment now? What sorts of journeys do today’s travelers dream about? How much are they willing to spend on their trips? And what should industry stakeholders do to adapt to the traveler psychology of the moment?

To gauge what’s on the minds of present-day travelers, we surveyed more than 5,000 of them. The findings reveal disparate desires, generational divides, and a newly emerging set of traveler archetypes.

Updating perceptions about today’s luxury traveler

Demand for luxury tourism and hospitality is expected to grow faster than for any other segment. This growth is being powered in part by a large and expanding base of aspiring luxury travelers with net worths between $100,000 and $1 million, many of whom are younger and increasingly willing to spend larger shares of their wealth on upscale travel options. The increase is also a result of rising wealth levels in Asia.

We dug deeper into this ongoing evolution by surveying luxury travelers around the globe about their preferences, plans, and expectations. Some widely held notions about luxury travelers—such as how much money they have, how old they are, and where they come from—could be due for reexamination.

Destination readiness: Preparing for the tourist flows of tomorrow

As global tourism grows, it will be crucial for destinations to be ready. How can the tourism ecosystem prepare to host unprecedented volumes of visitors while managing the challenges that can accompany this success? A large flow of tourists, if not carefully channeled, can encumber infrastructure, harm natural and cultural attractions, and frustrate locals and visitors alike.

Now is the time for tourism stakeholders to combine their thinking and resources to look for better ways to handle the visitor flows of today while properly preparing themselves for the visitor flows of tomorrow. We offer a diagnostic that destinations can use to spot early-warning signs about tourism concentration, along with suggestions for funding mechanisms and strategies to help maximize the benefits of tourism while minimizing its negative impacts.

Six trends shaping new business models in tourism and hospitality

As destinations and source markets have transformed over the past decade, tourism and hospitality companies have evolved, too. Accommodation, home sharing, cruises, and theme parks are among the sectors in which new approaches could present new opportunities. Stakeholders gearing up for new challenges should look for business model innovations that will help sustain their hard-won growth—and profits.

Unbundling offerings, cross-selling distinctive experiences, and embracing data-powered strategies can all be winning moves. A series of insight-driven charts reveal significant trends and an outlook on the future.

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