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R&D HITS THE ROAD
We are living the RV lifestyle alongside you by hitting the road in one of the Model Z prototypes long before production starts. These real-world adventures help us refine our RVs based on our own camping experiences while gathering direct feedback from other campers!
The first prototype of the Model Z, the 3100, took its maiden voyage across the country on a 30-day road trip by, owner and lead product designer, Micah Staley. With his family in tow, he sought out customer feedback by stopping at campgrounds across the country. Micah returned home with over 250 refinements to perfect Model Z’s design, functionality, and durability, and that was just the first of four Model Z prototypes.
We can’t wait to show you the result!
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101+ EXCLUSIVE FEATURES
Gone are the swirly RV exteriors from 20 years ago. Inspired by luxury sports cars, Brinkley’s sleek modern signature styling is further enhanced by our industry-first frameless square Euro windows.
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NOW BOOKING FACTORY TOURS
Join us for an exclusive behind-the-scenes look at the production of a Brinkley RV. We’ll take you through the manufacturing process and details of how we meticulously create a Brinkley RV.
![travel trailer 5th wheel parts New Fifth Wheels Video](https://www.brinkleyrv.com/wp-content/uploads/RVs/Banners/Model-Z-New-Fifth-Wheels-Video-640x426.jpg)
We are living the RV lifestyle alongside you by hitting the road in one of the Model Z prototypes long before production starts. These real-world adventures help us refine our RVs based on Camper feedback & our camping experiences.
IN THEIR WORDS
What our customers are saying.
We’ve toured hundreds of RVs through the years, and this was the first that literally took our breath away. We can’t wait to take delivery and then get it out on the road!
Google Review
If you haven’t heard of a Brinkley – I am certain you will very soon because they are getting ready to knock the socks off of every other RV company there is.
Read The Complete Testimonial (Facebook)
Spectacular unit/manufacturer, really raising the bar for others in the industry. Super excited to see what this brand does!
This rig (Model Z 3100) is sleek and sophisticated looking with exceptional craftsmanship, and it was a happy surprise that it was even better in person. I can’t say enough about the people at Brinkley, they’re fantastic on every level. It’s incredible to have the opportunity to meet the owners of a fantastic new company and all the people making it happen.
Watch our Video
This new company and rig (Z3100) exceeded our expectations and then some… so we decided to buy it from Walnut Ridge in Indiana. The videos (Josh and others) were great, but experiencing it in person was simply amazing.
Every single experience with Brinkley has been phenomenal. The Z3100 is built with quality and durability from the floors to the cabinets and all the way to the roof. No small detail has been left out, and we love that the owners listen to the customer’s ideas. But – the best part is the people who are Brinkley.
I have worked on many RV’s and none have been as well built and well organized as the Brinkley Model Z. The electrical system is set up to be easy to customize for the individual owner’s needs. Access to wiring and wire routing is straightforward and neat. Well Done, Brinkley.
We don’t want to feel like we’re in a camper, and this (Model Z 3100) feels very residential, and that’s why I’m loving the Brinkley.
Just ordered the Brinkley 3100 Model Z. Couldn’t be more pleased with the coach design, finishes, and craftsmanship. The company is proud of the product and stands behind it should there be any concerns.
Facebook Review
Excellent design, build and customer commitment. Everything a luxury mid-profile coach should be. Many upgrades and special touches to make any trip more comfortable and relaxing.
We discovered the Brinkley Z3100 at the Montreal RV show. It was an instant crush due to the quantity of materials used and the incomparable finish of the Brinkley. This is by far the best value for money in the industry. We are delighted with our acquisition.
I don’t know other executives at companies that RV… It shows in the quality and all the little things that we see, including the fit and finish on everything…
The enthusiasm and excitement they all share in the Brinkley company itself validated that we made the right choice. We feel certain that the people representing Brinkley are a reflection of the owners which represents a quality company!
I recently stopped by their facility. And I saw their new unit. It looks great, they’re hitting the details people are looking for.
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Contact Info
Unit information, communications, choose your brinkley rv facebook discussion group, considering a brinkley.
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Have questions, tag our Sales Team @BrinkleyRV
MODEL Z Travel Trailers
![travel trailer 5th wheel parts New 2025 Brinkley Model Z AIR Travel Trailers](https://www.brinkleyrv.com/wp-content/uploads/RVs/Travel_Trailers/Model_Z_Air/2025/Travel-Trailers-at-Tampa-RV-Show-2025-Brinkley-Model-Z-AIR-295.webp)
Have questions, tag our Brinkley Care Team @BrinkleyCrew
MODEL Z Fifth Wheels
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MODEL G Fifth Wheels
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Choose Your Brinkley Model
Model z air.
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Brinkley RV Locations & Directions
Brinkley rv.
Main Headquarters 1655 Brinkley Way East Goshen, IN 46528
Mon – Fri 7 AM – 4 PM EST.
Brinkley Customer Care
Parts & S ervice 2515 Lombardy Dr Goshen, IN 46526
Mon – Fri 8 AM – 5 PM EST.
Brinkley Plant 1
Model Z Fifth Wheel Production 1655 Brinkley Way East Goshen, IN 46528
Mon – Fri 6 AM – 2 PM EST.
Brinkley Plant 2
Model G Production 1585 Brinkley Way East Goshen, IN 46528
Brinkley Plant 3
Model Z AIR Production 1475 Brinkley Way East Goshen, IN 46528
Brinkley Plant 4
Lamination 1280 Brinkley Way E Goshen, IN 46528
Entry Door Package
Brinkley’s entry door is your gateway to endless adventure and one of the most used parts of the coach. That’s why we started with an oversized 30″ X 76″ entry door and then equipped it with all the aftermarket additions that RVers end up adding soon after purchase!
The Brinkley Entry Door Package Includes:
- 30″x76″ Entry Door That’s Larger Than Typical RVs 📏
- Keyless Entry with Mobile App for Locking & Unlocking 🗝️
- Integrated Window Shade 😎
- Child & Pet Screen Defender 🐾👣
- Slapshot Screen Door Opener 💨
- Screen Assist with Bounceback Technology 💥
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COMPLIMENTARY 24/7 ROADSIDE ASSISTANCE WITH BRINKLEY PURCHASE
Powered by saferide rv motor club.
EMERGENCY ROADSIDE ASSISTANCE BENEFITS:
- JUMP-STARTS
- TIRE CHANGES
- LOCKOUT ASSISTANCE
- VEHICLE FLUID DELIVERY
- RV TECHNICAL ASSISTANCE
- DEALER LOCATOR ASSISTANCE
- WINCH-OUT SERVICES
- CONCIERGE SERVICES
- MOBILE MECHANIC
Service expires one year from the date of purchase. For SafeRide customer service, membership coverage, or to extend or upgrade your coverage, please call (855) 963-1770.
FOR EMERGENCY ROADSIDE ASSISTANCE, PLEASE CALL (888) 482-5715
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Brinkley CraftSense™ Wood Trim Construction
To achieve a residential interior, we took on the challenge of moving away from our industry’s reliance on staples and putty. With Brinkley’s CraftSense™ building methods, you will find higher-quality construction without seeing hundreds of staple holes covered by putty.
Shown here on a Model Z 3100 .
Integrated 65′ Hose & Reel
Never has setting up camp been so quick & easy… Our integrated 65′ retractable hose & reel are standard on all Brinkley fifth wheels and travel trailers. Shown here on a Model Z fifth wheel.
Quick, Clean, & Easy To Store:
- Easily pulls out & retracts
- Up to 65′ covers nearly any campsite
- Setup & breakdown your campsite quicker
- Tidy & clutter-free campsite, pull out only what you need
- More dry storage, no need to carry a wet hose
- Natural gravity drain while recoiling
![travel trailer 5th wheel parts Brinkley RV Integrated 65' Hose & Reel Standard (Quick, Clean, & Easy To Store)](https://i.ytimg.com/vi/YuCli9MtU9I/hqdefault.jpg)
Tire Pressure Monitoring System (TPMS) with Wireless Display
- Premium Automotive-Grade System
- High-Accuracy Banded Monitors
- Wireless Display
- Expandable to Other Trailers & Vehicles
Our premium banded tire pressure monitor system gives you peace of mind. Not only do you get more accurate measurements, but you’ll also never have to worry about your valve stem monitors being damaged, lost, or stolen again! Every Brinkley Model G, Model Z, & Model Z AIR comes standard with a banded TPMS system and utilizes the same technology the automotive world uses.
Welcome to Brinkley’s Owner’s Hub, your single resource for all things Brinkley.
Here’s a playlist of videos introducing you to your new Model Z to help you get the most out of your Brinkley quickly.
Note this is a general overview for Model Z fifth wheels. Configuration & equipment will vary by floorplan, options, and by VIN. Z3100 shown in this video. Look for additional videos on components specific to your VIN.
![travel trailer 5th wheel parts 2024 Brinkley RV Model Z Fifth Wheels - Owner's Quick Start Videos & How To Guides](https://i.ytimg.com/vi/Rer_JIpcwYo/hqdefault.jpg)
Here’s a playlist of videos introducing you to your new Model G to help you get the most out of your Brinkley quickly.
Note this is a general overview for the Model G. Configuration & equipment will vary by floorplan, options, and by VIN. G3500 shown in this video. Look for additional videos on components specific to your VIN.
![travel trailer 5th wheel parts 2024 Brinkley RV Model G - Owner's Quick Start Videos & How To Guides](https://i.ytimg.com/vi/yPRK6cPaQFo/hqdefault.jpg)
Owner Welcome Kit Gift Package Inquiry
You can lookup the status of the welcome kit by VIN here .
Mailing Address
Confirmation info.
Sorry for the inconvenience. Thank you for taking the time to contact us.
JOIN THE BRINKLEY COMMUNITY
Sign up for the Brinkley RV newsletter and be the first to know about news, product updates, new floorplans, promotions, and more. Not a fan of spam? Neither are we. You can unsubscribe at any time.
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Future-Proof & Upgrade-Ready Roof to Basement Wire Conduit
We even made aftermarket wiring easy on your Brinkley! A 1-1/2″ wire conduit running from the roof to the basement with access in the pantry is included on all Brinkley Model Z’s! (Locations per floorplan vary, Z3100 shown)
Find Inventory
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By submitting the form, you consent to be contacted by a Brinkley RV representative.
Video coming soon of an overview of your Model G’s Smart-Command Center Panel .
![travel trailer 5th wheel parts 2024 Model G Smart-Command Center Panel - Owner's Hub](https://i.ytimg.com/vi/Lbav5SvmPiA/hqdefault.jpg)
Download the App:
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Here’s an overview of your Model Z’s Smart-Command Center Panel .
Here’s an overview of your Brinkley’s On-Command™ Docking & Utility Center on the Model G’s Off-Campside.
Here’s an overview of your Brinkley’s On-Command™ Docking & Utility Center on the Model Z’s Off-Campside.
![travel trailer 5th wheel parts SafeRide Brinkley RV Roadside Assistance](https://www.brinkleyrv.com/wp-content/uploads/Logos/SaveRide-RV-Motor-Club-Logo-Black-570x164-1.png)
EMERGENCY ROADSIDE ASSISTANCE BENEFITS
Service expires one year from the date of purchase. For Customer Service, membership coverage, or to extend or upgrade your coverage, please call (855) 963‑1770.
FOR EMERGENCY ROADSIDE ASSISTANCE, PLEASE CALL (888) 482‑5715
Brinkley Owner’s Hub – Model G Owner’s Library
Brinkley owner’s hub – model z owner’s library, electronic dump valves with manual-override (enclosed & heated).
With a button push, your grey or black tanks are released! (Industry Segment First)
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Get A Quote
![travel trailer 5th wheel parts](https://www.brinkleyrv.com/wp-content/uploads/RVs/Fifth_Wheels/Model_Z/23/3100/Brinkley-RV-Model-Z-3100-Fifth-Wheels-Int-Dining-Floating-Dinning-Table-1013-853x1280.jpg)
Dual Flush Floor Galley & Livingroom Slides (Industry First)
A first for the fifth wheel segment, Brinkley’s dual flush floor slides maximize interior space without needing a step-up into the slideout. Our slide systems provide even more floor space and a class-leading 76″ ceiling height.
![travel trailer 5th wheel parts 17.5" H-Rated Cooper Tires](https://www.brinkleyrv.com/wp-content/uploads/2022/12/2023-Brinkley-RV-Model-Z-3100-Ext-Wheels-Tires-1093-Web.jpg)
Commercial Grade H-Rated 16-Ply Cooper Tires
We placed our money where things mattered and where other manufacturers ran into problems so you wouldn’t have to. The heavy-duty H-Rated 16-ply Cooper tires are an upgrade second to none. You typically see this style of tires used for commercial applications and larger rigs, but they are standard on the Brinkley Model Z. Each tire is rated for up to 4,850 lbs. per tire and 19,400 lbs. in total.
Submit Your Suggestion
Let us know what you would like to see next as we build our library of resources to help you get the most out of your Brinkley.
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Automotive-Style Riveted Wheel Skirts
We’ve upgraded to automotive-style rivets over the industry standard of using screws to mount the Model Z’s wheel skirts. Not only do they look better and over time they don’t loosen from vibrations, but they’re no longer a sharp hazard on the backside.
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Loomed, Labeled, & Color Coded Wiring Harness for Easy Serviceability
Do it right up front! Our wiring harnesses are color-coding, loomed, and labeled to make your life easier for maintenance and future upgrades.
![travel trailer 5th wheel parts](https://www.brinkleyrv.com/wp-content/uploads/2022/12/Brinkley-RV-Owners-Group-1024x640.webp)
RECREATING THE RV EXPERIENCE FOR DEALERS AND CUSTOMERS
RV experience and reputation, along with youthful enthusiasm, have all come together to form Brinkley RV. We are recreating the manufacturing/workforce discipline, the supplier/team relationship, and the selling/support experience. We are relentlessly dedicated to our customers’ satisfaction.
WHY BRINKLEY?
Built on trust.
We are focused on the relentless pursuit of the ultimate customer experience. Our ownership team is comprised of some of the most experienced RV veterans; many of which have spent the past 20 years building the most successful brands and companies within the industry. With five equal partners, we have the unique ability to have an owner touching every part of our business, every day.
We hope you will put your full trust in us and join us on this journey as we recreate and revolutionize your camping experience!
INDUSTRY-LEADING DESIGN
Due to the industry’s noticeable shift in focus away from customer experience and product design, Brinkley RV owners saw a unique opportunity to recreate the RV experience for dealers and customers. We pay exceptional attention to detail, and our mission is to provide you with products and support that help create the memories you can cherish for a lifetime.
Every Brinkley RV is designed by an industry-leading expert who loses sleep over making your experience memorable.
Our promise to you is two-fold:
- We listen to your feedback when developing floorplans; we implement new features and cutting-edge technologies to meet your needs.
- We also pledge to live the lifestyle right alongside you and tweak the product based off our own camping experiences.
FOCUSED ON CUSTOMER CARE
As a privately held company, we have the competitive advantage to avoid “publicly held” distractions so we can focus on the details. This allows us to stay closely connected to our customers, our employees, and our products.
We embody an exceptional customer experience; it is ingrained in the fabric of who we are. We have enhanced quality inspections and audits throughout our production line and a robust pre-delivery inspection (PDI) process. This way we can ensure that your Brinkley RV is built right the first time and with the utmost quality.
But we are human, and sometimes mistakes happen. When challenges present themselves, Brinkley RV’s Customer Care Team will go above and beyond to ensure the necessary repairs are completed as efficiently as possible to get you back on the road.
FINEST DEALER FRIENDS IN NORTH AMERICA
Our dealers are an extension of Brinkley RV, and we believe we have partnered with the absolute best in North America! We pledge to make the dealer experience seamless from purchasing units, managing real-time inventory control, and shipment tracking to serviceability, priority service and enhanced product training.
We want our dealers free to focus on serving their customers and encouraging them to become Brinkley RV owners for life.
We believe we are on the brink of something BIG!
RV PARTS Direct - RV Parts, Motorhome Parts, Travel Trailer Parts, Fifth Wheel Parts, Tent Camper Parts, and Toy Hauler Parts For Your your Heartland RV
Rv parts direct - parts for your your heartland rv.
- LET US HELP YOU FIND ANY PARTS FOR YOUR your Heartland RV
LET US HELP YOU FIND YOUR NEEDED PARTS FOR YOUR your Heartland RV
Hours of Operation
- 1-253-640-4150
- [email protected]
- 4309 East Valley Highway Sumner, WA 98390
RV Parts Direct Direct offers parts for Sale for your your Heartland RV shipped anywhere in the USA
RV Parts Direct Direct is a leading your Heartland RV Parts Direct provider. RV Parts Direct is committed to supplying your Heartland RV owners with parts, service and repair at the lowest possible price, and at the highest standard of convienience. We have been in the your Heartland RV sales, your Heartland RV parts, and your Heartland RV service business since 1967, so we have been selling and shipping RVs, RV parts, and RV accessories all over for over 50 years.
RV Parts Direct your Heartland RV Parts and your Heartland RV Accessories
Our RV Parts Direct and Accessories are not just for repairs; we have the things that make RV experience more enjoyable. This is why we have a well-stocked your Heartland RV parts section with many new and innovative items as well as your everyday staples. Our your Heartland RV parts staff has years of RV-ing and hands on technical repair experience. We strive to keep our your Heartland RV parts department well stocked and have next day access to hundreds of thousands more items. If we don't have what you need today, we almost always can have it within the next few days. From those little light bulbs to the larger appliances and technical stuff we are here to help.
Let Us Help You Get Parts For Your your Heartland RV Today!
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Heartland RV Parts List and Catalog (Where To Buy Online)
- June 16, 2023 /
- By James V. /
Heartland does not have a retail parts outlet on its website or a secure checkout. But when you look at their FAQs you can call a phone number when you have a question about your RV. You may have to go through a dealer to get the parts you want.
We checked a 2019 manual and while it has a simplified wiring diagram, there are no parts lists included. We have not found a parts list or catalog on their website. You may have to call them and get an email address to send your parts information.
To learn more about this situation with Heartland RV just continue to read our article. It explores the issue so you have the most up-to-date information it can find. Take a few minutes to see how this information helps you.
Where Can I Find Heartland RV Parts?
![travel trailer 5th wheel parts Where-Can-I-Find-Heartland-RV-Parts](https://thecampingadvisor.com/wp-content/uploads/2023/06/Where-Can-I-Find-Heartland-RV-Parts.jpg)
On their FAQ web page, the company places this question and answer- “
What number do I call to reach Sales, Parts, or Customer Service?
Please call 877-262-8032 to speak to someone regarding your RV. You will need the last six digits of your VIN#.”
There is no parts web page or section you can browse on their website. The first place to go would be their dealer locator web page. Just type in your zip code to find a dealer near you and then contact the closest one.
6 years ago Heartland owners were saying on their discussion forum that they were directed to contact an eastern, western, and southwestern parts@heartland RV email address when they were looking for parts. It seems that the company had regional service centers set up to help its customers.
We do not know or have heard if that system is still in place or not. The best thing we can say here is to either contact their customer service number above or contact the component manufacturer that is in need of replacement parts.
You can try different marketplaces like Amazon, but the parts they offer are usually universal options or specific component brand parts. There will be RV parts outlets that advertise parts for Heartland RVs and other brands but those seem to be more accessories and not actual brand parts.
Heartland RV Parts Diagram
This is going to be a tough question to answer. As we said earlier we did check out one owner’s manual and it did not contain a parts list or even a parts diagram. There may be two reasons for this.
The first reason would be that Heartland was bought out by Thor in 2010. While Heartland has its own president of the company, he must follow head office directives. He may have some leeway but when it comes to advertising parts, not so much.
The second reason there is no parts diagram available to the general public is that Heartland only makes trailers. There are fewer parts on a trailer and with each owner adding their own custom options and features, it would be impossible to make a parts list.
You may have to contact the customer service number posted above and ask them for a parts diagram for your specific trailer. Floor plans change as well so what one trailer has another may not.
For component parts diagrams, look in your components owner’s manuals. Many of those have parts listed as well as a nice clear diagram to follow. You will get a wiring diagram in the owner’s manual but that is about it for this brand of RVs.
Heartland RV Replacement Parts Catalog Online
![travel trailer 5th wheel parts Heartland-RV-Replacement-Parts-Catalog-Online](https://thecampingadvisor.com/wp-content/uploads/2023/06/Heartland-RV-Replacement-Parts-Catalog-Online.jpg)
The first thing we need to do is warn you that other companies use the name Heartland as their company brand name. At least one of these companies puts out a catalog but it has nothing to do with Heartland RV.
The only places we can direct you to would be the customer service department located at the number above as well as their dealers. They may not be able to provide a parts list or catalog to you due to the terms of their dealership contract.
There is another website to be wary of as well. It is called daily catalog.com and it does nothing. Well, almost nothing. Sometimes it will send you to the parts web page of an RV brand's website but like Heartlands links, it just returns to the same page you started from.
That website raises false hopes and only frustrates you in the end. When there are no parts or catalogs available online you are going to have a fruitless search no matter which search terms you use.
If the parts emails are still active you may get some help from them but they may also not be at liberty to provide you with a parts list or catalog. Your best bet would be to contact the component manufacturer to get what you need. It may come faster as well as at a cheaper cost.
Heartland Bighorn RV Parts List
9 years ago the customer service department seemed to be at the top of its game. All you had to do is call the customer service number with your trailer’s VIN number and you were given a part number and a number to call and you could get your part quickly.
With little up-to-date information on how their customer service system works, this may still be the case. You have to go through their customer service number to get the help you need.
Why this is the way it works Thor and Heartland have their reasons. We can only guess at what those reasons would be since there is no video or other web page talking about their parts policies.
The other option you have is the universal or after-market marketplace. Many RV parts and Accessories companies advertise that they sell parts for Heartland RVs and other RV brands.
They may not have a parts list but they may be able to sell you a part that will work on this trailer model. The only thing you can do is contact those outlets and see what they say.
Their prices may be a bit cheaper and their parts may also be less reliable but if it is your only option, then give it a try.
Heartland North Trail RV Parts List
![travel trailer 5th wheel parts Heartland-North-Trail-RV-Parts-List](https://thecampingadvisor.com/wp-content/uploads/2023/06/Heartland-North-Trail-RV-Parts-List.jpg)
The following quote comes from the Heartland Recreational Vehicle Owner’s Forum. While the information is 10 years old, the general instructions should apply to today’s RVs as well:
“ If you can send Heartland pictures of the parts you are wanting, it will help. Sometimes products change on the fly. I found this out requesting a corner trim piece. They sent the correct corner trim piece for all Eldridge units coming off the assembly line now, but the piece was not what was used on my 2010 coach. A photo solved it, the piece used on my coach was called something else in their system, not the "corner trim piece" we were both thought we were talking about.”
In other words, you are going to have a difficult time finding genuine Heartland North trail trailer parts online. There may be independent and authorized Heartland parts outlets somewhere in the nation but they are not coming up in our searches.
Some of the parts companies we have linked to in other articles on this topic but for a different brand are nowhere to be seen. The two best are Visione and PDX RV LLC yet they are not saying they have Heartland RV parts.
You can check those companies to see if any are available.
Heartland Sundance RV Parts List
Here is another legitimate reason why you may not find a lot of Heartland parts online or at independent dealers. The parts may not be available anymore. This happened to one owner of a 2009 model.
He looked for a specific part in 2016 and was told it was no longer being made and the company was sold out. If you are lucky to get a part from the company, the shipping may cost you more than the part.
Back in 2016, the suggestion was made that if you attend the Annual National Heartland Owners rally sometimes Heartland sends out a repair crew to fix minor problems.
If this rally still exists and Heartland still doe sit, that may be your best way to get a minor problem fixed without having to pay shipping costs. We checked and it still exists and they may be still taking registration orders for the 2023 rally. Well you have 6 more days to register so that may not be an option for this year.
This may be good news as it costs $450 to register your RV and 2 people. It just may not be a deal when you compare prices for shipping, the part, and registration fees.
Where To Buy Heartland RV Parts Online
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The only two official places we have come across so far are the many Heartland dealers and the company’s customer service phone number. We have not seen anyone advertising that they are an authorized Heartland parts outlet yet.
There are different RV parts companies that sell a variety of RV parts and accessories however, they may not sell genuine Heartland parts. You can try RV Parts Center, RV Parts Country, RV Parts Nation, General RV Parts, Hannah RV Parts, and many others.
But not one of those say they have heartland parts. They may have generic or universal RV parts that will fit your Heartland RV and at a good price but be careful about the quality of those items.
Not all after-market or universal parts are made to Heartland’s or other RV brands’ specifications and quality levels. If you can, contact the individual components manufacturers.
Many of those companies will sell parts for their components that have been placed in Heartland trailers. You just have to contact the company that made the item that is not working and see what they can do for you.
These seem to be your only options at this time.
How To Order Heartland RV Parts
According to Heartland’s customer service department, you will need the last 6 digits of your VIN to get the process rolling. They can look up the part and provide you with a part number.
Then they will put you in contact with their parts department who will handle the order. At least that is what some owners have described over the years. Having a picture would speed things up as well.
As that owner said, parts get renamed over the years and there may be some confusion as to which part you get. If you are unlucky, it is possible that the part may not be available anymore. Then you have to go to one of the after-market outlets to find what you need.
With those RV parts and accessories outlets, they will have their own process to handle your order. You would need to contact them directly and see what is on their order forms on their websites.
Without a parts list, you may have to contact the customer service department first and get the number for the part. Then make a decision about which ordering process you will use. It is not always easy getting replacement parts for older RVs even if they are made by a famous RV brand.
Some Additional Words
If you are keeping score, then the ‘bad guys’, those RV brands who do not publish parts lists and catalogs, have chalked up another one. As we have said many times before, there are legitimate reasons why they do not publish those items for the public.
When this happens, you are stuck using their system and paying their prices for those replacement parts, if they are still being made today. Finding replacement parts is not always easy to do nor is it easy on the pocketbook. But it has to be done.
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