singapore tourism awards 2022

Speech by MOS Alvin Tan at the Singapore Tourism Awards 2022

Ladies and gentlemen, Distinguished guests, Mr Chaly Mah, Chairman, STB Mr Keith Tan, Chief Executive, STB 1 Good evening. It is really good to be here and meet in person.  2 As I shared during the Tourism Industry Conference, it has been incredibly difficult for the tourism sector in the past two years. All of you in the tourism and hospitality sectors – it is in your DNA to be open, to be hospitable, to show people around your hotels, your attractions, your offerings. But for two years, you have had to go against that entire grain of who you are, what you are brought up with and what you sought to achieve. We have had to close up, social distance and close our airports to the world. We had to do things very differently.  3 I remember in those days, not too long ago. We were on the ground, visiting many of the tour operators and the hotels. In the early days, we had to take our vaccination together with our tourism sector colleagues, to show that it is safe, that we can take the lead, and it is just a start for us to try to overcome the challenges of the pandemic. 4 There were times we had to work very closely with many of you to tweak some of the policies. We had the SingapoRediscover vouchers to help Singapore tourist attractions to come up with new offerings, to help people rediscover Singapore. We also worked with you, the tourism sector, to see how we can support you with the Jobs Support Scheme. The tourism sector got the highest tier because you were the hardest hit. And we tweaked it so that as many of you could get that as possible to help retain your staff. 5 We also visited the Singapore Hotel Association to make sure that our young and aspiring hoteliers and hospitality players were able to get the skills required. So that when there is an uplift, they can be ready to take it on.  6 It was a very difficult time but thank you from the bottom of our hearts for working so closely with us. You bore with all the challenges, and all of the rules, which sometimes were not so straightforward. We had to pivot from time to time.  7 What is the outcome? The outcome is that we have one of the highest rates of vaccination in the world at 97%, and one of the highest boosted rates in the world. We have one of the lowest fatality rates in the world, particularly – and I say this proudly – among our seniors. We protected the most vulnerable and we protected most of our people. This gave us the foundation to emerge from this crisis on a stronger footing. Now we are open and we are making sure that we can offer the world what we have built over the last two years.  8 We could not have opened to the world without every single one of you, including many of you who have played your part behind the scenes to keep Singapore safe. Tonight, is your night, tonight we recognise, honour and celebrate you.  9 Congratulations to the tourism sector and congratulations to each and every one of you.

Speech by Minister S Iswaran at the ADB-DUTCHCHAM Winsemius Awards 2022

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Winners of the Singapore Tourism Awards

SINGAPORE, 17 May 2023: 25 individuals and organisations were recognised at the Singapore Tourism Awards 2023 for delivering exceptional experiences and displaying enterprise excellence as tourism resumed fully last year.

Conferred by the Singapore Tourism Board the Singapore Tourism Awards seeks to raise the sector’s competitiveness by motivating individuals and organisations to create compelling experiences and adopt best practices.

Recipients were selected from 90 finalists nominated for Experience Excellence (Leisure/MICE), Enterprise Excellence and Customer Service Excellence.

STB Chief Executive Keith Tan said: “I congratulate all our award recipients and finalists for their outstanding achievements. Their efforts have strengthened Singapore’s tourism sector and enhanced the experiences of visitors to Singapore. I hope their achievements will inspire others in the tourism sector to step up and perform even better in the future.”

Lifetime Achievement for Outstanding Contribution to Tourism

Mr George Tanasijevich​, former President and CEO/Managing Director of Marina Bay Sands, was conferred the Awards’ highest accolade – Lifetime Achievement for Outstanding Contribution to Tourism. He spearheaded Las Vegas Sands Corporation’s successful bid in 2006 to develop the Marina Bay Sands integrated resort. It is now one of the world’s most iconic tourist destinations, creating quality jobs for locals and significant economic benefits for Singapore.

Recognising the best in tourism

24 individuals and organisations were also honoured for their outstanding achievements in Experience Excellence (Leisure/MICE), Enterprise Excellence and Customer Service Excellence.

In particular, Avatar: The Experience ​ was awarded Outstanding Attraction Experience under the Experience Excellence (Leisure) award category. It immersed visitors in the world of “Pandora” while offering an “eco-smart tourable experience” that can be transported and reused, reducing its overall carbon footprint.

Kayak Fishing Fever’s Kayak Sailing in Singapore, Mangrove and Culinary Adventure received the Outstanding Tour Experience for bringing guests up close to the natural ecosystem and habitats while offering a rare glimpse into life on Pulau Ubin​.

Blue Smoke was named Outstanding Casual Dining Experience for its unique concept of an open wood and charcoal fire smokehouse and grill while creating uniquely Asian flavours with Nanyang Teochew cuisine at the core.

Informa’s Food & Hotel Asia (FHA) received the Outstanding Business Event award under the Experience Excellence (MICE) award category for restructuring FHA 2022 into two tradeshows. It achieved strong attendance to become the best-attended food and hospitality event in Asia.

Sands Expo and Convention Centre (Marina Bay Sands) was awarded Outstanding Event Venue Experience for repositioning Marina Bay Sands from a one-venue destination to a vibrant and integrated precinct. It has also been conferred the Exceptional Achievement[3] award for achieving Outstanding Event Venue Experience three years in a row.

​ Mandai Wildlife Group was awarded the Outstanding Achievement in Sustainability under the Enterprise Excellence award category for displaying leadership in conservation and sustainability. To protect biodiversity, the organisation focused on enhancing local habitats and ecological connectivity at Mandai Wildlife Reserve. It also achieved an 80% reduction in single-use plastics across parks and converted its in-park trams and buggies to run on electricity.

Sentosa Development Corporation’s (SDC) Discovery Neverending NFTs was named Outstanding Marketing Idea as it successfully drove brand awareness and engagement by leveraging the popularity of non-fungible tokens (NFT) among their target segments. The innovative marketing plan – which had a clear analysis and mapping of audience behaviour – increased sign-ups for SDC’s loyalty programme and garnered high participation, receiving 1.96 million impressions on their social channels.

Resorts World Sentosa was recognised as Outstanding Employer (formerly the Exemplary Employer award) for its structured approach in talent management and development. The organisation achieved close to 300,000 training hours in 2022 and implemented a tiered skill allowance framework. It also has a dedicated Innovation Department to assist and work with departments on innovation and work processes.

New award for Outstanding Wellness Experience

In line with STB’s ambition for Singapore to become an urban wellness haven and to grow our tourism offerings in this area, the Outstanding Wellness Experience Award was introduced this year. Xiu Nature Connections clinched the inaugural award. Through its unique forest bathing experience that taps into pockets of green spaces in Singapore, Xiu Nature Connections created a distinctive way for visitors to explore Singapore. It also collaborated with stakeholders such as Far East Hospitality, Seek Sophie and ClassPass to drive global outreach for its forest bathing programmes.

(Source: STB)

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Singapore Tourism Awards 2023: 25 exceptional individuals and organisations recognised for experience and enterprise excellence

Singapore, 15 May 2023 – 25 individuals and organisations were recognised at the Singapore Tourism Awards 2023, for delivering exceptional experiences and displaying enterprise excellence as tourism resumed fully last year.

Conferred by the Singapore Tourism Board (STB), the Singapore Tourism Awards seeks to raise the sector’s competitiveness by motivating individuals and organisations to create compelling experiences and adopt best practices. Recipients[1] were selected from 90 finalists[2] nominated for the categories of Experience Excellence (Leisure/MICE) , Enterprise Excellence and Customer Service Excellence .

STB Chief Executive Mr Keith Tan said, “I congratulate all our award recipients and finalists for their outstanding achievements. Their efforts have strengthened Singapore’s tourism sector and enhanced the experiences of visitors to Singapore. I hope their achievements will inspire others in the tourism sector to step up and perform even better in the future.”

Lifetime Achievement for Outstanding Contribution to Tourism

Mr George Tanasijevich ​, former President and CEO/Managing Director of Marina Bay Sands, was conferred the Awards’ highest accolade – Lifetime Achievement for Outstanding Contribution to Tourism . He spearheaded Las Vegas Sands Corporation’s successful bid in 2006 to develop the Marina Bay Sands integrated resort. It is now one the world’s most iconic tourist destinations, creating quality jobs for locals and significant economic benefits for Singapore.

Recognising the best in tourism

24 individuals and organisations were also honoured for their outstanding achievements in Experience Excellence (Leisure/MICE), Enterprise Excellence and Customer Service Excellence.

In particular, Avatar: The Experience ​ was awarded Outstanding Attraction Experience under the Experience Excellence (Leisure) award category. It immersed visitors in the world of “Pandora”, while offering an “eco-smart tourable experience” that can be transported and reused, reducing its overall carbon footprint.

Kayak Fishing Fever’s Kayak Sailing in Singapore, Mangrove and Culinary Adventure received the Outstanding Tour Experience for bringing guests up close with the natural ecosystem and habitats while offering a rare glimpse into life on Pulau Ubin​.

Blue Smoke was named Outstanding Casual Dining Experience for its unique concept of an open wood and charcoal fire smokehouse and grill, while creating uniquely Asian flavours with Nanyang Teochew cuisine at the core.

Informa's Food & Hotel Asia (FHA) received the Outstanding Business Event award under the Experience Excellence (MICE) award category, for restructuring FHA 2022 into two tradeshows. It achieved strong attendance to become the best-attended Food and Hospitality event in Asia.

Sands Expo and Convention Centre (Marina Bay Sands) was awarded Outstanding Event Venue Experience for repositioning Marina Bay Sands from a one-venue destination to a vibrant and integrated precinct. It has also been conferred the Exceptional Achievement [3] award for achieving Outstanding Event Venue Experience three years in a row.

​ Mandai Wildlife Group was awarded the Outstanding Achievement in Sustainability  under the Enterprise Excellence award category, for displaying leadership in conservation and sustainability. To protect biodiversity, the organisation focused on enhancing local habitats and ecological connectivity at Mandai Wildlife Reserve. It also achieved an 80% reduction in single use plastics across parks and converted its in-park trams and buggies to run on electricity.

Sentosa Development Corporation’s (SDC) Discovery Neverending NFTs  was named Outstanding Marketing Idea as it successfully drove brand awareness and engagement by leveraging the popularity of non-fungible tokens (NFT) among their target segments. The innovative marketing plan – which had a clear analysis and mapping of audience behaviour – increased sign-ups for SDC’s loyalty programme and garnered high participation, receiving 1.96 million impressions on their social channels. 

Resorts World Sentosa was recognised as Outstanding Employer (formerly the Exemplary Employer award) for its structured approach in talent management and development. The organisation achieved close to 300,000 training hours in 2022 and implemented a tiered skill allowance framework. It also has a dedicated Innovation Department to assist and work with departments on innovation and work processes.

New award for Outstanding Wellness Experience

In line with STB’s ambition for Singapore to become an urban wellness haven and to grow our tourism offerings in this area, the Outstanding Wellness Experience award was introduced this year. The inaugural award was clinched by Xiu Nature Connections . Through its unique forest bathing experience that taps on pockets of green spaces in Singapore, Xiu Nature Connections created a distinctive way for visitors to explore Singapore. It also collaborated with stakeholders such as Far East Hospitality, Seek Sophie and ClassPass to drive global outreach for its forest bathing programmes.

Please refer to:

·       Annex A for a full list of the award recipients and finalists of the Singapore Tourism Awards 2023.

·       Annex B for citations for award recipients of the Singapore Tourism Awards 2023.

[1] Recipients were selected through a rigorous evaluation conducted by internal and external evaluation teams, which include industry experts and third-party consultants.

[2] Finalists were selected by STB from nominations submitted by businesses and stakeholders, based on their achievements in 2022.

[3] The Exceptional Achievement award honours organisations that have received the same award for three consecutive years. With this special recognition, the recipient will not be able to participate in this award category for the next two years.

About the Singapore Tourism Awards

Organised by the Singapore Tourism Board (STB), the Singapore Tourism Awards brings together Singapore's tourism sector to celebrate individuals and organisations that best deliver exceptional experiences and achieve enterprise excellence. The Awards is an integral part of STB's efforts to raise the Singapore tourism sector's competitiveness by motivating organisations and individuals to create compelling experiences or adopt best practices. For more information, visit  www.singaporetourismawards.com .

About the Singapore Tourism Board

The Singapore Tourism Board (STB) is the lead development agency for tourism, one of Singapore’s key economic sectors. Together with industry partners and the community, we shape a dynamic Singapore tourism landscape. We bring the Passion Made Possible brand to life by differentiating Singapore as a vibrant destination that inspires people to share and deepen their passions.

More: www.stb.gov.sg or www.visitsingapore.com  

About the Organisation

What industry does your organization fall within, what best describes the key intent of the project that your organisation is seeking funding for, is your organisation a singapore-registered legal entity, is your organisation an association, is the project able to achieve one or more of the following outcome.

• Increase no. of sailings to/from Singapore
• Increase no. of foreign cruise passengers to Singapore through sailings to/from Singapore
• Increase no. of pre/post nights for cruise passengers sailing to/from Singapore
• Increase capability of industry players via cruise-specific industry training programmes
• Strengthen the potential/ attractiveness of cruising in Singapore and/or Southeast Asia

Is the project able to achieve one or more of the following?

• Improve visitor satisfaction (especially foreign visitors)
• Increase footfall
• Increase revenue
• Significant branding and PR value

Is the project able to attract foreign visitors and contribute to foreign visitors' spend?

Who will be the main target audience of your project, is your project innovative and/or a new event in singapore with tourism potential, what best describes your project, does the event have proven track records in singapore or overseas, and/or growth in tourism value such as growing foreign visitorship, and/or enhancement of precinct vibrancy etc, does the project have a clear tourism focus (e.g. tourism-related trainings, tourism companies taking on capability development initiatives or technology companies creating technology products and services for the tourism businesses), what best describes your market feasibility study project.

Based on your selection, the following STB grant/s may be applicable for your project:

Please note that projects that have commenced prior to Singapore Tourism Board's offer may not be eligible for grant support. Examples where projects are deemed as having commenced include:

• Applicant has started work on the project e.g. tender has been called.
• Applicant has made payment(s) to any supplier, vendor or third party.
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Does Singapore’s 5-year deal with Disney Cruise Line mean ship has sailed for Hong Kong?

T he great fanfare with which Disney Cruise Line revealed more details about its maiden voyage from Singapore, its first home port in Asia, in 2025 has raised questions over whether Hong Kong has missed the boat.

Although the deal between the cruise line, part of US entertainment giant Walt Disney Company, and the Singapore government was signed last year, a series of high-profile marketing activities in the city state on Wednesday made waves in Hong Kong.

The cruise line’s senior vice-president and general manager, Sharon Siskie, revealed that the new Disney Adventure ship would call Singapore its Asian home port for five years from 2025 and offer three- and four-night voyages.

Do you have questions about the biggest topics and trends from around the world? Get the answers with SCMP Knowledge , our new platform of curated content with explainers, FAQs, analyses and infographics brought to you by our award-winning team.

“We’re bringing the magic of Disney Cruise Line to Asia for the first time ever, and we want to give our guests the cruise relaxation and Disney fun they can only experience aboard one of our ships,” she said.

Hong Kong’s two deepwater cruise terminals – Ocean Terminal in Tsim Sha Tsui and the Kai Tak Cruise Terminal – are still recovering slowly from a three-year Covid-related lockdown.

Jeff Bent, managing director of Worldwide Cruise Terminals which operates the Kai Tak site, said he tried to reach out to Disney during the pandemic in 2022, but in vain.

“It was bad timing,” he said. “While Hong Kong was in a lockdown, it was a done deal [between Disney and Singapore].”

In April last year, the Singapore Tourism Board and the cruise line agreed the new 208,000-tonne Disney vessel would berth exclusively in the city state for at least five years. The ship, the company’s sixth, can hold 6,000 passengers and will have a crew of 2,300, with seven themed areas.

Bent said Disney would not put all its eggs in one basket and wanted to tap new markets such as Asean, as it already had theme parks in Hong Kong, Shanghai and Tokyo.

“Having a cruise ship in Singapore is like having a floating theme park in the sea,” he said.

Singapore is one of 10 member states of the Association of Southeast Asian Nations, along with Indonesia, Malaysia, the Philippines, Thailand, Brunei, Myanmar, Cambodia, Laos and Vietnam.

Asia will be a new piece in the Disney Cruise Line jigsaw, with the firm already serving the Caribbean, Europe, Canada, Mexico, the South Pacific and elsewhere.

Disney Adventure has been converted from an unfinished ship, Global Dream, that was being built in Germany in 2022 when its owner Genting Hong Kong went bankrupt and subsequently sold the vessel.

Bent said he visited Orlando, Florida, to meet the cruise line’s senior managers but to no avail, as they and the Singapore government were already discussing their deal.

Exclusivity is a strategy Singapore has used before. US pop diva Taylor Swift’s only Southeast Asian stop on her world tour was Singapore, which signed an exclusive deal with her.

Asked what lessons Hong Kong could learn from missing out on a big player such as Disney Cruise Line, Bent said: “The lesson has to be to keep in close communication with potential partners and investors and help them when they need help.

“Be a solid partner, even when times are tough and show your merit.”

The cruise ship deal also turned the tables on Hong Kong, who beat Singapore 20 years ago to secure a Disneyland resort. The city had promised a large site connected to the international airport and a rail line to the theme park, which debuted in 2005.

Economist Simon Lee Siu-po, an honorary fellow at the Asia-Pacific Institute of Business at the Chinese University of Hong Kong, said the government needed long-term policies on tourism so global investors would be more comfortable with investments.

“Another thing is government departments should be better coordinated, for example, in how to promote tourism,” he said.

Frederick Yip, an executive director of one of Hong Kong’s largest travel agencies, Goldjoy Group, said the company was among key agents for Disney Adventure cruise products and he expected the new services would fuel intense competition in the region.

“Based on the three-to-four-night voyages, return trips will probably reach Malaysia and Thailand and will not be enough to get to Hong Kong,” he said after attending the Disney event on Wednesday.

The Tourism Board said it was continuing to provide support and concessions for overseas and mainland cruise companies to attract more ships to Hong Kong and make the city their home port.

It said it would drive the development of fly-cruise and rail-cruise products.

Bent said the Kai Tak terminal was operating at about half of its pre-pandemic capacity after the borders reopened in January 2023.

He said he did not expect it to return to pre-pandemic levels until after 2026 as cruise companies planned two to three years ahead.

More from South China Morning Post:

• Hong Kong welcomes 100,000 visitors this month on 20 cruise ships, as Serenade of the Seas arrives for first-time visit
• Lawmakers accuse Hong Kong tourism chief of poor handling of Kai Tak Cruise Terminal, including inadequate transport links, underused facilities
• Cruise ship Celebrity Solstice makes maiden voyage to Hong Kong, its home port for next 5 months; operator urges increased flight capacity

For the latest news from the South China Morning Post download our mobile app . Copyright 2024.

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Follow our news, recent searches, egypt cracks down on tourism companies, blaming them for haj deaths, advertisement.

A man affected by the scorching heat is helped by another Muslim pilgrim and police officer at the site of the symbolic 'stoning of the devil' ritual during the annual Haj pilgrimage in Mina on Jun 16, 2024. (File photo: AFP/Fadel Senna)

CAIRO: Egypt withdrew the operating licenses of 16 tourism companies and referred them to the public prosecutor, accusing them of being responsible for the deaths of Egyptian pilgrims in Mecca, a crisis unit tasked with addressing the situation said on Saturday (Jun 22).

Medical and security sources say at least 530 Egyptians died during this year's Haj pilgrimage to Mecca, while the statement from the unit, formed on Thursday and headed by Prime Minister Mostafa Madbouly, said 31 deaths were confirmed as a result of chronic illness .

The tourism companies which facilitated the travel of those who died did not provide them with services of any kind, including medical, the statement said without naming the companies involved.

The agencies are being blamed for sending pilgrims to Saudi Arabia on personal visit visas, rather than Haj visas that allow access to Mecca where Haj rituals take place.

Medical services offered by Saudi authorities to alleviate the hardships of the pilgrimage are not offered to those travelling with a personal visa. The pilgrims who died had to walk through the desert into Mecca to avoid arrest or deportation, the statement added.

Mourning their dead, Gazans take solace in haj pilgrimage

Loved ones search for missing pilgrims after Haj heat deaths

"exhaustion due to the high temperatures".

Egyptian authorities also say those travel agencies did not provide the pilgrims with "appropriate accommodation", adding that this caused pilgrims' "exhaustion due to the high temperatures".

Egyptian authorities also documented 31 deaths among registered Egyptian pilgrims, citing "chronic diseases" as the cause of death.

Most of those who died were unregistered, the statement said.

In recent days hundreds of people from different countries have died in punishing conditions for the haj pilgrimage in the Saudi city, where temperatures have at times exceeded 51 degrees Celsius.

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Skytrax Names the Best Airlines in the World for 2024

The 2024 World Airline Awards by Skytrax recently honored the leading airlines in the aviation industry during a gala ceremony held at the Fairmont Windsor Park, near London Heathrow Airport.

In this year’s edition, Qatar Airways has been voted the “Airline of the Year” at the 2024 World Airline Awards, marking the eighth time the carrier has won the title since 2011.

The 2023 winner, Singapore Airlines , was ranked second in the world for 2024, with Emirates in third place, ANA All Nippon Airways in fourth, and Cathay Pacific in fifth, out of more than 350 airlines included in the results.

Singapore Airlines

The list of the World’s Top 20 Airlines in 2024 includes:

– Qatar Airways

– Singapore Airlines

– Emirates

– ANA All Nippon Airways

– Cathay Pacific Airways

– Japan Airlines

– Turkish Airlines

– EVA Air

– Air France

– Swiss International Air Lines

– Korean Air

– Hainan Airlines

– British Airways

– Fiji Airways

– Iberia

– Vistara

– Virgin Atlantic

– Lufthansa

– Etihad Airways

– Saudia

While, no airline from the United States was on Skytrax’s list of the top 20 carriers in the world, Delta Air Lines came in as the best airline in North America.

World Airline Awards – Other categories

Cathay Pacific

The World Airline Awards cover all types of travel classes, with an overall Best by Cabin award, Best Seats by Cabin, Best Lounges and Best Onboard Catering by cabin. The overall winners for these awards are:

– The World Best First Class Airline: Singapore   Airlines

– The World’s Best Business Class Airline: Qatar   Airways

– The World’s Best Premium Economy Class Airline: Japan   Airlines

– The World’s Best Economy Class Airline: Cathay Pacific Airways

The online customer survey operated from September 2023 to May 2024. It was provided in English, French, Spanish, Russian, Japanese, and Chinese. Over 100 customer nationalities participated in the 2023/2024 survey.

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Singapore Tourism Awards 2023

Singapore, 15 May 2023 – 25 individuals and organisations were recognised at the Singapore Tourism Awards 2023, for delivering exceptional experiences and displaying enterprise excellence as tourism resumed fully last year.

Conferred by the Singapore Tourism Board (STB), the Singapore Tourism Awards seeks to raise the sector’s competitiveness by motivating individuals and organisations to create compelling experiences and adopt best practices. Recipients[1] were selected from 90 finalists[2] nominated for the categories of Experience Excellence (Leisure/MICE) , Enterprise Excellence and Customer Service Excellence .

STB Chief Executive Mr Keith Tan said, “I congratulate all our award recipients and finalists for their outstanding achievements. Their efforts have strengthened Singapore’s tourism sector and enhanced the experiences of visitors to Singapore. I hope their achievements will inspire others in the tourism sector to step up and perform even better in the future.”

Lifetime Achievement for Outstanding Contribution to Tourism

Mr George Tanasijevich , former President and CEO/Managing Director of Marina Bay Sands, was conferred the Awards’ highest accolade – Lifetime Achievement for Outstanding Contribution to Tourism . He spearheaded Las Vegas Sands Corporation’s successful bid in 2006 to develop the Marina Bay Sands integrated resort. It is now one the world’s most iconic tourist destinations, creating quality jobs for locals and significant economic benefits for Singapore.

Recognising the best in tourism

24 individuals and organisations were also honoured for their outstanding achievements in Experience Excellence (Leisure/MICE), Enterprise Excellence and Customer Service Excellence.

In particular, Avatar: The Experience was awarded Outstanding Attraction Experience under the Experience Excellence (Leisure) award category. It immersed visitors in the world of “Pandora”, while offering an “eco-smart tourable experience” that can be transported and reused, reducing its overall carbon footprint.

Kayak Fishing Fever’s Kayak Sailing in Singapore , Mangrove and Culinary Adventure received the Outstanding Tour Experience for bringing guests up close with the natural ecosystem and habitats while offering a rare glimpse into life on Pulau Ubin.

Blue Smoke was named Outstanding Casual Dining Experience for its unique concept of an open wood and charcoal fire smokehouse and grill, while creating uniquely Asian flavours with Nanyang Teochew cuisine at the core.

Informa's Food & Hotel Asia (FHA) received the Outstanding Business Event award under the Experience Excellence (MICE) award category, for restructuring FHA 2022 into two tradeshows. It achieved strong attendance to become the best-attended Food and Hospitality event in Asia.

Sands Expo and Convention Centre (Marina Bay Sands) was awarded Outstanding Event Venue Experience for repositioning Marina Bay Sands from a one-venue destination to a vibrant and integrated precinct. It has also been conferred the Exceptional Achievement [3] award for achieving Outstanding Event Venue Experience three years in a row.

Mandai Wildlife Group was awarded the Outstanding Achievement in Sustainability under the Enterprise Excellence award category, for displaying leadership in conservation and sustainability. To protect biodiversity, the organisation focused on enhancing local habitats and ecological connectivity at Mandai Wildlife Reserve. It also achieved an 80% reduction in single use plastics across parks and converted its in-park trams and buggies to run on electricity.

Sentosa Development Corporation’s (SDC) Discovery Neverending NFTs was named Outstanding Marketing Idea as it successfully drove brand awareness and engagement by leveraging the popularity of non-fungible tokens (NFT) among their target segments. The innovative marketing plan – which had a clear analysis and mapping of audience behaviour – increased sign-ups for SDC’s loyalty programme and garnered high participation, receiving 1.96 million impressions on their social channels.

Resorts World Sentosa was recognised as Outstanding Employer  (formerly the Exemplary Employer award) for its structured approach in talent management and development. The organisation achieved close to 300,000 training hours in 2022 and implemented a tiered skill allowance framework. It also has a dedicated Innovation Department to assist and work with departments on innovation and work processes.

New award for Outstanding Wellness Experience

In line with STB’s ambition for Singapore to become an urban wellness haven and to grow our tourism offerings in this area, the  Outstanding Wellness Experience  award was introduced this year. The inaugural award was clinched by  Xiu Nature Connections . Through its unique forest bathing experience that taps on pockets of green spaces in Singapore, Xiu Nature Connections created a distinctive way for visitors to explore Singapore. It also collaborated with stakeholders such as Far East Hospitality, Seek Sophie and ClassPass to drive global outreach for its forest bathing programmes.

Please refer to:

• Annex A  for a full list of the award recipients and finalists of the Singapore Tourism Awards 2023.
• Annex B  for citations for award recipients of the Singapore Tourism Awards 2023.

[1] Recipients were selected through a rigorous evaluation conducted by internal and external evaluation teams, which include industry experts and third-party consultants.

[2] Finalists were selected by STB from nominations submitted by businesses and stakeholders, based on their achievements in 2022.

[3] The Exceptional Achievement award honours organisations that have received the same award for three consecutive years. With this special recognition, the recipient will not be able to participate in this award category for the next two years.

About the Singapore Tourism Awards

Organised by the Singapore Tourism Board (STB), the Singapore Tourism Awards brings together Singapore's tourism sector to celebrate individuals and organisations that best deliver exceptional experiences and achieve enterprise excellence. The Awards is an integral part of STB's efforts to raise the Singapore tourism sector's competitiveness by motivating organisations and individuals to create compelling experiences or adopt best practices. For more information, visit   www.singaporetourismawards.com .

About the Singapore Tourism Board

The Singapore Tourism Board (STB) is the lead development agency for tourism, one of Singapore’s key economic sectors. Together with industry partners and the community, we shape a dynamic Singapore tourism landscape. We bring the Passion Made Possible brand to life by differentiating Singapore as a vibrant destination that inspires people to share and deepen their passions.

More:  www.stb.gov.sg  or  www.visitsingapore.com  | 

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