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Japan's Tourism and Travel Industry: Job Opportunities, Salaries and Things to Know

The Japanese tourism industry has been in the spotlight due to increasing tourism to Japan from all over the globe. We will provide you a brief snapshot of the companies and compile important information including employment chances!

Author: Putri Nurdivi | Published date: 17 February 2020

The Tourism Industry in Japan

Japan is certainly one of the top travel destinations for East Asia and tourists are flocking in from every corner of the world. With the upcoming 2020 Summer Olympics, Japan’s tourism sector continues to expand. Job opportunities are abundant for bilinguals and internationals in the tourism industry, so let’s jump right in to learning where and how to apply!

We already did an in-depth explanation regarding “What You Need to Know About Working in Japan’s Tourism Industry ” to provide you with clear and fundamental knowledge about the industry, so make sure to check that article out as well.

Japan's Top Travel Agencies

The Japan Tourism Bureau (JTB) is undoubtedly the powerhouse of the Japanese tour and travel industry. As Japan’s biggest travel agency, JTB offers consumers a vast line of integrated travel services through their countless group companies to ensure the best possible service for your travel needs.

Employment Opportunities

Pre-entries for 2021 fresh graduates will start from March 2020 based on Rikunabi , and based on the previous years' information, pre-entries will close around May. Company information sessions also take place in March, while interviews are scheduled to start around the start of June. Official job offers will be released in mid-June.

They frequently hosts seminars and participate in events regarding their employments. Job hunters can subscribe to their Club JTB as a pre-entry and their selection flow is also explained in detail . Requirement varies for each sub-company but details are listed here . (Click here for JTB’s 2020 Fresh Graduate Career Link )

Internships

JTB also provides s h ort-term and long-term internship programs such as 1-Day, 5-Day and the JTB-Group Internship for students aspiring to learn the ins-and-outs of the tourism industry. However, all the fundamental details are only available in Japanese. (Click here for full details of JTB’s Internship Programs)

Company Information and Salary

Ever heard of the Japanese robot-operated hotel? The famous Hen-na Hotel is one of H.I.S’ subsidiaries. As a rival of JTB, this agency is intensively expanding their growth to catch up with its opponent. Other than their domestic rivalries with JTB, H.I.S also has branches and other various subsidiaries in different parts of the world.

H.I.S offer two different routes which job hunters could take ; the Business Leader and the Area Professional course which provides different field assignments. All job categories are open and other fields such as sales, IT staff, and accountants are also listed. Job vacancies in their overseas branches are listed separately in its respective branch websites . ( Click here for the H.I.S’s recruitment site.)

Japan's Top Hotels And Accomodations

Imperial hotel (teikoku).

The Imperial Hotel has a long history that stretches back as far as 1880 and is said to be the gosanke or one of the three great hotels of Tokyo. The main hotel which is located in Chiyoda, Tokyo sits comfortably in the proximity of the Imperial Palace. The hotel also has branches in Osaka and Nagano, and also has affiliate hotels in Honolulu, Hawaii.

The Imperial Hotel offers two routes of employment which is the General and the “Senmon” (Specialty) course. Vacancies are available in the planning, marketing, operations, sales and management positions. Entries are registered in their MyNavi page. However, recruitments for fresh graduates of 2020 are already closed, but keep an eye out for 2021 applications! You can use the following sites for reference.

Application guidelines are available for viewing here. (Click here for Imperial Hotel’s recruitment site.)

Okura Hotel

The Okura Hotel is also one of Tokyo hotels “Gosanke” along with the Imperial Hotel. In 2019, the old hotel was revamped and now rebranded under the name “The Okura Tokyo”. The Okura Hotel was mentioned in pop-culture works such as in Haruki Murakami’s “1Q84” or Ian Fleming’s “You Only Live Twice”, where the famous James Bond stayed at the Okura. Currently, the Okura Group has diversified their brand to the Nikko Hotels International and Hotel JAL City .

Similar to the Imperial Hotel, recruitments for 2020 fresh graduates are currently closed. However, a list of vacancies in Okura Hotel’s group, affiliates or overseas branches are listed here. Application guidelines and other details are listed in this page. 

Click here for Okura Hotel’s recruitment site.

International Hotels

Other global hotel brands such as the Hyatt group, Hilton group, ANA-Intercontinental, and Ritz-Carlton also exists but they generally do not follow the traditional Japanese shuukatsu flow since their recruitment page is usually redirected to their respective group’s international site.

We have provided you with their websites below for reference.

Click here for Hyatt group’s career page

Click here for Hilton group’s career page

Click here for ANA-Intercontinental’s career page

Click here for the Marriott Group’s career page

Travel Technology

Aside from just the traditional travel agencies or hotels, you actually have another option because of modern times-- travel technology .

With the IT Business on the rise, several travel technology firms such as Agoda, Booking.com or Expedia are also expanding their businesses into Japan. The online travel agency, Agoda, actually attended CFN’s 2019 Winter Career Forum and are searching for a Customer Service Specialist to be stationed in Yokohama. Other job listings of Agoda in Japan are available here .

Quite similarly, these travel technology firms are more progressive than the previous mentions which means recruiting is commonly done throughout the year . Employment opportunities or internships are often published through LinkedIn as well. So make sure to check on their LinkedIn pages or do a quick search on jobs.

You can check out what jobs are currently available through the links below. They are often updated so make sure to check often too!

Click here for Booking.com’s career listing.

Click here for Expedia group’s Japan career listing.

There you have it! You can use this guide as a starting point for which companies you can make your applications to, and once you do, you are at least armed with more information so you don't send in that resume empty-handed. As long as there are tourists and travelers, there will be people working in the travel industry, so why not consider it as a possible career option?

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Hospitality & Tourism Market in Japan for International Citizens

Hospitality and Hotel Industry: Japan has a range of international hotel chains, luxury resorts, and traditional ryokans that often hire international staff. Positions can include hotel management, front desk staff, concierge services, food and beverage service, housekeeping, and event planning.

Tour Operators and Travel Agencies: Tour operators and travel agencies in Japan offer guided tours and travel packages to domestic and international tourists. These companies often require staff proficient in multiple languages to handle customer inquiries, organize tours, and provide customer service.

Language Services: There is a demand for interpreters, translators, and language instructors in the tourism industry. International citizens proficient in English, as well as other languages commonly spoken by tourists, may find opportunities in translation services, guiding, or teaching language classes.

Tourist Attractions and Theme Parks: Japan is home to numerous tourist attractions and theme parks that employ international staff to provide assistance, entertainment, and information to visitors. This can include roles such as tour guides, performers, customer service representatives, and ride operators.

Food and Beverage Industry : Japan's culinary scene is renowned worldwide, and there are job opportunities in restaurants, cafes, and bars. International citizens with experience in the food and beverage industry may find positions as chefs, waitstaff, bartenders, or managers.

  Event Management: Japan hosts a wide range of events, including festivals, conferences, and exhibitions, which require event management professionals. International citizens with experience in event planning and management may find opportunities to work with event organizers or hospitality companies.

Average Salary of Job Profile of Hospitality & Tourism Industry in Japan

Marketing, Advertising & Pr Jobs In Japan

Job Eligibility to Work in Hospitality & Tourism in Japan for International Job Applicants

Visa: International job applicants must have the appropriate work visa to legally work in Japan. The specific visa category required will depend on the nature of the job and the duration of employment. Common visa categories for working in the hospitality and tourism industry include the Specialist in Humanities/International Services visa and the Working Holiday visa (available for citizens of specific countries with bilateral agreements).

Language Proficiency: Proficiency in the Japanese language is highly beneficial for job applicants in the hospitality and tourism industry. While some positions may require fluency in Japanese, there are also opportunities available for those with strong English language skills, particularly in international hotels and positions targeting foreign visitors. However, having a basic understanding of Japanese language and culture can significantly enhance job prospects and daily interactions with colleagues and customers.

Qualifications and Experience: Depending on the job position, specific qualifications and experience may be required. For example, hotel management roles may require a relevant degree or significant experience in the industry. Culinary positions may require culinary school training or professional experience. It's essential to carefully review job descriptions and requirements to determine if your qualifications align with the position.

Work Permits: International job applicants must obtain a work permit to legally work in Japan. Once a job offer is secured, the employer typically applies for the work permit on behalf of the applicant. The work permit process involves providing necessary documentation, such as a valid passport, visa application, and employment contract.

Industry Knowledge and Skills: Having relevant industry knowledge and skills can increase job opportunities in the hospitality and tourism sector. This may include experience in customer service, event management, tour guiding, hotel operations, or food and beverage services. Demonstrating a passion for the industry and a willingness to learn can also be advantageous.

Networking and Job Search: Building a professional network within the hospitality and tourism industry in Japan can help job applicants access job opportunities. Networking events, industry conferences, and online platforms can provide avenues to connect with potential employers and professionals in the field. Additionally, utilizing job search websites, recruitment agencies, and social media platforms specific to the Japanese job market can be effective in finding suitable positions.  

General Roles and Responsibilities in Hospitality & Tourism Industry in Japan

General job eligibility to work in hospitality & tourism industry in japan.

Food & Beverages Jobs in Japan

Experience Required to work in Hospitality & Tourism in Japan

Entry-Level Positions: Some entry-level positions, such as front desk agent, waiter/waitress, or housekeeper, may not require prior experience. These positions often provide on-the-job training and are suitable for individuals starting their careers in the industry.

Mid-Level Positions: Mid-level positions, such as restaurant supervisor, event coordinator, or tour guide, typically require a few years of relevant experience in a similar role. Employers may look for candidates who have demonstrated competence and proficiency in their field.

Management Positions: Management positions, such as hotel general manager, executive chef, or sales manager, require a significant amount of experience and expertise in the industry. Employers often seek candidates with a proven track record of success in their respective roles and may prefer individuals with several years of management experience.

Specialized Positions: Certain positions in the hospitality and tourism industry, such as sommelier, concierge, or travel consultant, may require specific skills or qualifications. For example, a sommelier would typically need extensive experience in the field of wine service and knowledge of various wines. Similarly, a travel consultant may require experience in the travel industry and expertise in destination knowledge.  

Top Hiring Companies in Japan to International Candidates in Hospitality & Tourism

Marriott International: Marriott International operates a number of hotels and resorts in Japan and is known for its diverse portfolio of brands, including Marriott Hotels, Sheraton, and Westin. They often hire international candidates for various positions within their properties.

Hilton Hotels & Resorts: Hilton Hotels & Resorts has a strong presence in Japan, with properties in major cities like Tokyo, Osaka, and Kyoto. They offer a range of job opportunities in areas such as hotel management, guest services, food and beverage, and sales.

InterContinental Hotels Group (IHG): IHG is a global hospitality company with several hotels and resorts in Japan under its brands such as InterContinental, Crowne Plaza, and Holiday Inn. They frequently hire international candidates for positions across various departments.

Hyatt Hotels Corporation: Hyatt operates luxury hotels and resorts in Japan, including Park Hyatt Tokyo and Andaz Tokyo. They often recruit international candidates for roles in hotel management, food and beverage, and guest services.

AccorHotels: AccorHotels has a strong presence in Japan, with a variety of brands such as Novotel, Mercure, and ibis. They offer job opportunities in areas like hotel operations, sales and marketing, and food and beverage.

Japan Airlines (JAL): JAL is one of the major airlines in Japan and often hires international candidates for positions in cabin crew, ground services, and customer service. They provide opportunities for individuals interested in the aviation and travel industry.

ANA (All Nippon Airways): ANA is another prominent airline in Japan that recruits international candidates for various roles. They offer job opportunities in cabin crew, ground services, customer service, and other aviation-related positions.

Japan Tourism Agency: The Japan Tourism Agency is a government agency responsible for promoting tourism in Japan. They may have job openings for international candidates in tourism marketing, planning, and promotion.

CV and Resume Format to apply for the Hospitality & Tourism in Japan

Personal Information:

• Contact information (phone number, email address)
• Address (optional, but including your current location in Japan can be beneficial)

Profile/Summary:

• A brief summary highlighting your relevant experience, skills, and career objectives.
• Tailor this section to emphasize your expertise in the hospitality and tourism industry.

Work Experience:

• Start with your most recent position and work backward.
• Include the name of the company, job title, dates of employment, and location.
• Provide a concise description of your responsibilities and achievements.
• Emphasize your experience in the hospitality and tourism sector, such as customer service, guest relations, or hotel operations.
• Include any international experience or experience working with diverse cultures.
• List your educational background, starting with the most recent degree.
• Include the name of the institution, degree earned, field of study, and dates attended.
• If you have relevant certifications or training in hospitality or tourism, mention them here.
• Highlight your relevant skills and qualifications for the hospitality and tourism industry.
• Include language proficiency (e.g., English, Japanese) and any additional languages you speak.
• Mention technical skills (e.g., knowledge of reservation systems, point-of-sale systems) and soft skills (e.g., communication, teamwork).

Achievements:

• Include any notable achievements, awards, or recognition related to your hospitality and tourism experience.
• For example, if you received recognition for outstanding customer service or achieved sales targets, mention them here.

Additional Information:

• Include any relevant information that could strengthen your application, such as memberships in industry associations or volunteer experience related to hospitality or tourism.
• You may also mention your availability to work weekends, holidays, or shifts as required in the industry.

References:

• It's common in Japan to provide references upon request rather than listing them on your CV or resume. However, you can mention that references are available upon request.

General Tips:

• Keep your CV or resume concise and easy to read, ideally fitting onto one or two pages.
• Use a professional font and formatting style.
• Proofread for grammar and spelling errors.
• Tailor your CV or resume for each job application, highlighting relevant experience and skills.

Step by Step about How to apply for Hospitality & Tourism in Japan

Research the Job Market: Start by researching the hospitality and tourism industry in Japan. Learn about the popular destinations, major hotels, resorts, and travel agencies. Understand the job opportunities available and the specific requirements for each role.

Polish Your Resume/CV: Update your resume or CV to highlight your relevant experience, skills, and qualifications for the hospitality and tourism industry. Tailor your resume for each application, emphasizing your customer service skills, language proficiency, and any previous experience in the field.

Language Proficiency: Japanese language skills are highly valued in the Japanese job market. Assess your Japanese language proficiency and consider taking language classes or obtaining a language certification if needed. Strong English language skills are also important, especially for positions that require interaction with international guests.

Networking: Build professional networks within the hospitality and tourism industry in Japan. Attend industry events, join online forums or groups, and connect with professionals working in the field. Networking can help you discover job opportunities, gather industry insights, and make valuable connections.

Job Search Platforms: Utilize online job search platforms and recruitment websites that cater to the Japanese market. Some popular platforms in Japan include Indeed Japan, Glassdoor Japan, and LinkedIn. Set up job alerts and regularly check for new postings relevant to your interests and qualifications.

Company Websites: Visit the websites of hospitality companies, hotels, resorts, and travel agencies in Japan. Many companies have dedicated career sections on their websites where they advertise job openings. Check for job listings, application instructions, and submit your resume/CV through their online application portals.

Recruitment Agencies: Consider reaching out to recruitment agencies specializing in the hospitality and tourism industry in Japan. These agencies can provide guidance, match your skills with suitable job opportunities, and assist you throughout the application process.

Prepare a Cover Letter: When applying for specific job openings, write a customized cover letter expressing your interest in the position and highlighting your relevant skills and experience. Tailor the cover letter to align with the job requirements and company culture.

Application Submission: Follow the specific instructions provided in the job postings or on the company's website for submitting your application. Some companies may require you to complete an online application form, while others may request submission via email or their application portal.

Follow-up: After submitting your application, it's advisable to follow up with the hiring company if you haven't heard back within a reasonable timeframe. Send a polite email inquiring about the status of your application and expressing your continued interest in the position.

Interview Preparation: If you are shortlisted for an interview, research the company and prepare for common interview questions. Practice your responses and highlight your relevant experience and skills. Familiarize yourself with Japanese business etiquette and dress professionally for the interview.

Visa and Work Permit : If you are not already residing in Japan, ensure that you have the necessary visa or work permit to work legally in the country. Research the visa requirements for employment and consult with the Japanese embassy or consulate in your home country for guidance on obtaining the appropriate visa.

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Work and Travel in Japan

Help us grow. share what you know about getting work in japan for travellers., volunteer and paid work opportunities in japan for travellers.

Many foreigners, hold a lifelong desire to travel to Japan, perhaps because the culture is so unique and exotic, especially for westerners. It has a reputation for being expensive and difficult for outsiders to assimilate into, so it’s best to be well-prepared before attempting to work and travel here. However, for those that are willing to push through the culture shock, the rewards for working and travelling in Japan can be great. Read on through our guide to making the most of your adventure in the Land of the Rising Sun. 1. Work in IT in Japan The tech field, of course, is constantly expanding and evolving, and Japan is a country often on the cutting-edge of technological advances. If you have good programming or software engineering skills, you can often find work without speaking much Japanese, which is generally a barrier to entry for many foreigners seeking work in Japan. 2. Teaching English at cram schools  Teaching English as a native speaker is the most common position for foreigners looking to work and travel in Japan. The jobs often don’t pay very well, but backpackers can find work teaching at any time of year, and therefore is a great starting point for new arrivals looking to learn about Japanese culture. 3. Caregiving in an ageing home It is common knowledge that Japan has the highest proportion of elderly citizens of any country in the world. This has created a busy and booming market for elder care, since many young people in the big cities live in cramped apartments are too busy with work to keep their parents at home. If you enjoy working with older people, you don’t necessarily need any experience or even great Japanese language skills to start working in elder care in Japan.

VOLUNTEER WORK VISA / PERMIT REQUIREMENTS FOR JAPAN

Japan allows several nationalities from having to obtain a tourist visa before entering the country. Citizens from most European countries, United States, Australia, and Argentina do not need to get the Japan Tourist Visa since they are considered visa-exempt countries for tourism purposes. Nationals from any of those regions can stay in Japan for a maximum of 90 days visa-free and are assigned Temporary Visitor status. Under the single-entry regulation, tourists can remain in Japan for up to 30 days, but this tourist visa is valid for a period of up to 90 days. Tourists can also apply for a double-entry visa for 2 short trips within a 6-month period. An E-Visa option is upcoming, but has yet to be released, likely due to the pandemic. Citizens of China, Russia, the Phillippines, Vietnam and CIS countries will need a tourist visa sorted before entering the country.

SEASONAL BACKPACKER SKILLS NEEDED IN JAPAN

Spring work.

For being a relatively small, island-based country, Japan enjoys a wide variety of climates. Visitors are attracted not only to the cities but to mountain resorts and organic farms in small rural villages. Backpackers have their choice from a variety of beautiful locations when finding work in hospitality.  Springtime is the best point in the year to find hospitality work, with many visitors coming over to witness the cherry blossoms but before western tourists start to arrive on summer vacation en masse. There are hotels alongside hot springs where you can volunteer in exchange for a bed, as well as hostels in the big city of Hokkaido where you can learn the art of running a hostel.

SUMMER JOBS

We recommend finding a work and travel opportunity at one of Japan’s many organic farms in the summer months. There are the usual fruit and vegetable farms, but also bee farms where honey is harvested, and terraced farms for rice.  You’ll learn unique growing methods that will give you an edge back home if you decide to continue in the gardening or landscaping field. Just be aware that summers in Japan can be extremely hot, so you should be in good physical condition.

Many people say autumn is the best time of year to visit Japan, since the weather is at its most pleasant and mild.  It’s a great time to join historical conservation projects in the country. You’ll have the option of working in far off temples or hosting groups that visit these sites. All you need to partake in these projects is an interest in history and a willingness to work.

Japan has proudly hosted the winter Olympics before, and it is clear to see why - the ski resorts are very popular. Backpackers can find work and travel opportunities at these places in Nagano, Niigata, and Yamagata prefecture, even if you don’t have any winter sports experience. How? Often au pairs are needed to watch after children, or chalet cleaners to keep the resorts clean.

ATTITUDE TO FOREIGNERS WORKING OR VOLUNTEERING IN JAPAN

Japan is an extremely modern country, with all the comforts of home and then some. You shouldn’t have any concerns about health issues or safety while working and travelling in Japan.  The challenges for a foreigner in Japan come with understanding the nuances of social behaviour within the culture. As a westerner, it can be difficult to grasp the priority of “the group” over the individual. You must learn to respect these social constructs, however, or you will not be embraced by your employers. Some ex-pats complain that even after years of living in Japan and learning the language fluently, they never truly feel welcome. Japan is certainly an enticing and mysterious bucket-list country for working travellers. So the only question remains - are you ready to start planning your Japanese adventure?

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Recreation Assistant (Tickets & Travel) FT

This position is assigned to the morale, welfare, and recreation (mwr) information, tickets and tours office aboard naval air station jacksonville, florida. the incumbent provides customer service to authorized patrons by promoting and selling tickets to area recreation attractions. this position also serves as a source of information relating to wide variety of recreational and event activities both on board the naval station and off..

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$16 - $17 per hour

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1 vacancy in the following location:

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Telework eligible

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0189 Recreation Aid And Assistant

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Please see the "Who May Apply" section under the Qualifications section. This position is open to applicants currently located in the local commuting area.

• Assist patrons in organizing trips to tourist attraction and/or in purchasing of tickets to these same area venues to include theme parks, sporting events, dinner shows and concerts.
• May assist patrons in reserving hotel accommodations and provide up to date information either face to face or via the telephone.
• Verify patron eligibility for military discounts.
• Assist in contacting various commercial activities and other agencies to obtain up to date information concerning pricing special discounts, availability and other pertinent information.
• May assist in preparing stock replenishment orders, records and, maintain inventory as established by the ITT Manager.
• Ring sales items up on a point of sales (POS) system and collect payments in accordance with established Standard Operating Procedures (SOP) for cash, check and credit card handling.
• Assist with updating the price-listing when needed/instructed.
• Responsible for a personal inventory of tickets and change fund.
• Must ensure that inventory, cash, receipts are reconciled for accuracy.
• May be required to make bank deposits of Western Union monies and receipts.
• Will maintain current event files for all local and MWR attractions and events to include hours of operation for installation MWR facilities.
• Ensure that brochures regarding attractions, special events, and accommodations as well as recreational publications are easily accessible to patrons.
• Required to follow established procedures for securing all equipment, tickets, cash at the end of the workday.
• Must ensure all doors are securely locked upon closing the facility.
• The incumbent will offer, advise, and clarify all information relating to recreational activities, events, and venues that are supported by the installation ITT Office.
• Performs other duties as assigned.

Requirements

Conditions of employment.

• Must be 18 years or older.
• Must meet Federal Employment suitability requirements and successful completion of background investigation. Background investigations are conducted using fingerprint identification and completion of background inquiry forms.
• Must successfully pass the E-verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.
• May be required to pass pre-employment examinations.
• Must provide proof of U.S. Citizenship or U.S. National.
• A valid State driver's license is required to operate motor vehicles.
• Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
• Must reside within 50 miles of 32212.

Qualifications

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization.

Specialized experience must demonstrate the following:

• Combination of experience related to customer service and or recreation activity-based functions.
• Ability to operate computerized Point of Sales (POS) cash register and have basic math and cash handling skills.
• Must be able to work independently, make sound decisions and have the ability to communicate effectively, both orally and in writing.
• Knowledge of the goals, principles, techniques and procedures used in organizing, planning and conducting leisure time activities.
• Knowledge of the Navy MWR mission and the entire scope of Community Recreation activities and their suitability for individuals, groups, ages and interests.
• Knowledge of the functions, procedures, and operations of recreation activities.
• Must have strong customer service skills.
• Ability to maintain records, compile and organize data for reports, and perform research on recreation topics for dissemination to customers.
• Ability to follow oral and written instructions.
• Knowledge of computers, office procedures and print production.
• Basic knowledge of local and Florida recreational attractions
• Ability to confidentially work with persons of different background to include military and civilian personnel within a wide range of rates and ranks, as well as military retirees and family members.
• Must present a neat professional appearance.

You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration.

ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS.

Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility. PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE.

RELOCATION AUTHORIZED

• NO Payment of Permanent Change of Station (PCS) is authorized, based on a determination that a PCS move is not in the Government interest.

KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT

• Males must be registered or exempt from Selective Service. https://www.sss.gov/register/
• Selectee must be determined suitable for federal employment.
• Selectee may be required to successfully complete a probationary period.
• Selectee is required to participate in the direct deposit pay program.
• Social Security Card is required.
• Satisfactorily complete an employment verification (E-VERIFY) check.
• A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal.

NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at http://www.uscis.gov/mye-verify/self-check . Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job.

High School diploma or GED.

Additional information

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working for our TEAM include but are not limited to:

• Comprehensive benefits package (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, etc.).
• Stability of Federal Civilian Service
• People with passion for doing work that matters
• Quality of Work Life Balance

- Salary is dependent on experience and/or education. - For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.

The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to [email protected] to ensure proper consideration is given. The decision on granting reasonable accommodation will be on a case-by-case basis.

This activity is a Drug-Free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Sailors, their family members, and all other customers have a right to a reliable and productive Federal workforce.

Review our benefits

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or may be considered ineligible.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skill, and ability, related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of knowledge, skills, and abilities will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

-Resume- Please, include name and contact information for at least three (3) professional references in your resume -Proof of education (transcripts/copy of degree/high school diploma), if applicable to position requirements. -Proof of certification, if applicable to position requirements. -If you are a current federal employee, submit your most recent Personnel Action Report (PAR) or SF-50. -If you are a current federal employee, submit your last three evaluations. APPLICANTS CLAIMING HIRING PREFERENCE: Please ensure your status is indicated in your USAJOBS account and ALL required documents to claim preference are submitted at the time of resume submission. WHAT ARE PREFERENCES? Preferences are advantages in the candidate selection process. Individuals can claim the following preferences: 1. Reemployment Priority List (RPL): Qualifying separated employees shall have priority placement in the NAF activity from which they were separated as a result of a Business Based Action (BBA), when the position has substantially the same duties as the position from which they were separated and it is not a higher grade or employment category, provided the position is not being filled by an internal candidate. To claim this preference, you MUST: -Submit a copy of your BBA Separation Notification indicating eligibility for RPL. 2. Military Spouse Preference (MSP): Qualifying spouses eligible for MSP are spouses of an active duty military member of the U.S. Armed Forces, including members of the National Guard or Reserves on active duty. The marriage must have occurred before the military member received official permanent change of station (PCS) orders to the installation listed above. MSP is applicable only when applying for NAF positions at the NF-03 and below and equivalent craft and trade (CT) positions. To claim this preference, you MUST: -Submit sponsor's PCS orders to installation you are applying for; AND -If you are not indicated as a spouse on the PCS orders, you MUST submit proof of marriage prior to PCS. ***Qualifying applicants with preferences are considered in the order listed above. Then all other qualifying applicants are considered.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

To begin the process, click on the Apply Online button to create an account or log in to your existing USA JOBS account.

Application process is submitted through your USA JOBS account. Resumes/ Applications received other than by USA JOBS will be destroyed and will not be considered.

It is the applicant's responsibility to verify all the information in their resume and documents; HR will not modify documents submitted by an applicant. All qualifications must be met by the closing date of this announcement and clearly documented in the resume.

Qualifications must be clearly verifiable in your resume. Government positions must include pay plan, series, grade, to and from dates, and government agency/department.

Where a first cut-off date is indicated, a selection may be made from the resumes/applications received as of the specified first cut-off date. Completed applications (resume, supporting documentation, etc.) must be received by 11:59pm Eastern Time on the cut-off/closing date. If more than one resume is received, only the last resume received will be reviewed.

Please see the "REQUIRED DOCUMENTS" section and review the applicant checklist link to determine if there are other documents you are required to submit. You must submit all required documentation or you will not be considered for the position. Failure to submit all the required documentation may result in not be considered for the position. The complete application package must be submitted by 11:59 PM (EST) on 07/15/2024 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12472552 It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJOBS account . Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

Agency contact information

All applicants will be notified regarding their status by email. Applicants will either be contacted by email for an interview or sent an email of non-selection 3-6 weeks after the announcement closing date. Please notify us if your contact information changes after the closing date of the announcement. Also, note that communication is performed via email if you do not read your email, provide an inaccurate email address and/ or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request

Required Documents

How to apply, fair & transparent.

This job originated on www.usajobs.gov . For the full announcement and to apply, visit www.usajobs.gov/job/798758500 . Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Learn more about

Commander, Navy Installations

NAS Jacksonville is located in Duval County, Florida, within the city limits of Jacksonville. The base sits on a piece of land between the St. Johns River and Ortega River historically called Black Point. The airbase is part of the overall Jacksonville Naval Complex, a collection of Navy Bases in the Jacksonville Metropolitan Area that include Naval Station Mayport, the former Naval Air Station Cecil Field (now Cecil Airport), Naval Outlying Landing Field Whitehouse, and the Pinecastle Range Complex. It also neighbors a small ghost town called Yukon. Morale, Welfare and Recreation (MWR) is a worldwide organization that delivers programs, products and services in recreation, fitness, hospitality and childcare that support the military community. Naval Air Station Jacksonville

• FREE Fitness Center Membership
• Low-cost Childcare Options
• Access to Rentals: Boats, Party Equipment, etc.
• Access to Discounted Tickets: Disney, Universal, Jacksonville Attractions
• Access to Recreation Facilities: Bowling, Bingo, Golf, Restaurants

Visit our careers page

Learn more about what it's like to work at Commander, Navy Installations, what the agency does, and about the types of careers this agency offers.

http://www.navymwrjacksonville.com/

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