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Traveler help

sato travel request invoice

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  • Need booking assistance?
  • Request an invoice?
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For technical problems with myCWT, download this pdf with  myCWT support . 

Military & Government - CWTSatoTravel

Find your travel office on the CWTSatoTravel website. Your call will route to our emergency center outside of office hours.

Find M&G office

24/7 Emergency Service

In case of an emergency, contact the 24/7 service center for your region or country. A call to the 24/7 service center may result in additional costs.  Please verify with your travel manager if you are allowed to use this service. 

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More useful links:

Contact local offices

Airline baggage fees

  • 1. Your first and last name.
  • 2. The primary agency you belong to (eg. OBD, OJP, BLM, DOS, SBA).
  • 3. A contact phone number in case we need to call you for more information.
  • 4. Full details of your question, including steps to reproduce.

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Reservations: get a copy of reservation invoice, print invoice, print itinerary.

What is the difference between an eTicket, itinerary, and invoice? How can I get a copy of my receipt?

DEFINITIONS

  • eInvoice — An eInvoice verifies the total airfare for the airline reservation and includes the TMC (booking) fee from CWTSatoTravel. It is available once the reservation has been issued and your credit card has been charged.
  • eTicket — An eTicket verifies the airline reservation fee and is available once the reservation has been issued. An eTicket is usually available two business days prior to your travel, a guarantee that the reservation has been issued, and usually attached to your trip.

NOTE : Your itinerary and reservation information are also listed on the authorization's Reservation page . Use this page to review those details, make changes, and manage that reservation as well as any other held reservations.

AUTOMATICALLY ATTACHED INVOICES

Itinerary receipts provided by CWTSatoTravel will be automatically attached to your documents. The system will locate the invoice based on the record locator and your reservation name, and attach the matching invoice to the trip. You can review the attachment in the Receipts and Attachments section on the authorization or voucher Summary page, or via the Trip-Level Attachments window . Clicking the Show link in any form will display the invoice's PDF.

NOTE : A PDF addressing some of the frequently asked questions regarding this feature is attached to the bottom of this answer.

MANUALLY RETRIEVE INVOICES & ITINERARIES

You can request a copy of your invoice (receipt) or itinerary information at https://www.cwtsatotravel.com . With the web site displayed, complete the following steps.

  • Click the FIND OFFICE button in the top right corner of the page. This displays the Find Travel Office page.
  • Click the appropriate radio button (i.e., Civilian Govt Agencies or Military/Dept of Defense ), and then select your agency or branch of service from the Agency/Branch of Service drop-down list.
  • Enter your agency, organization, unit number, or duty station name in the Office Search field, pause, and then, if necessary, select the corresponding option from the drop-down list.
  • When the Office Hours and Reservation Telephone Numbers page displays, click the Itinerary/Invoice Request button in the "Manage your travel plans" section. This displays the Request Copies of Itineraries and Invoices page.

TIP : The Reservation Number/Confirmation Code field is your booking confirmation code (also known as a passenger name record or PNR). This information is typically a six-character alpha code shown on your reservation. The confirmation number appears on the E2 Trip Dashboard in the Reservations section, as well as within the Reservations step of the authorization workflow. It is also on the email confirmation of your purchased reservation.

myCWT

If you have not received invoice automatically, via email, after your trip was booked and ticketed, you can try the following

check your itinerary for phone or email credentials and contact your Booking/Travel team directly

access myCWT website, open your trip for which you need the invoice and click on Download button (this will download your Itinerary which in some cases can be used as invoice). Please note Download is not available to all clients so this is possible the button does not work for you. ​

sato travel request invoice

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Please submit feedback for travelled trips

Request for invoice, need invoices please let us know the booking ids:.

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SATO Invoice Procedure

sato travel request invoice

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Complete a Delivery Note and Invoice

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CWT SATO travel Logo

OFFICE HOURS AND RESERVATION TELEPHONE NUMBERS

sato travel request invoice

Office Hours/Availability

Office hours are local and open for business Monday - Friday, unless otherwise specified.

Hours of Operation: 7:30 a.m. - 6:00 p.m. CST

Reservation Telephone Numbers

Toll Free: 800-927-6343

Fax: 866-287-7680

Chat with a Representative

Chat with a representative to assist with the followings:

  • Cancel Reservations
  • Car Rentals
  • Early Ticket Request/Ticket status
  • Invoice Request
  • Refund Request/Status of Refund
  • Submit back to DTS

General information

  • Secure Flight Program
  • State tax exemption forms
  • DOD Travel Regulations Overview
  • U.S. Department of State - Passport services
  • U.S. Department of State - Travel warnings

Lodging and meals

  • Per diem - domestic maximum rates
  • Per diem - outside the continental United States
  • Meals and incidentals breakdown

Transportation

  • Government contract airfares - program office website

Manage your travel plans

COMMENTS

  1. itinerary-invoice

    ©2024 CW Government Travel, Inc. All rights reserved. Careers Back to Top

  2. Contact Itinerary Invoice

    Please choose your government branch or enter your agency, organization, unit number or duty session name in the form field below. We will direct your inquiry to the correct travel office page for further action. Civilian Govt Agencies Military/Dept of Defense. Office Search.

  3. CWTSatoTravel

    Chat with a representative to cancel a trip and/or request a copy of your invoice. You can also arrange car rentals, request an early ticket, check a ticket status, request or see the status of a refund, and resolve CTO issues. You can also notify an agent of credit card issues such as new cards, expirations, or limit changes.

  4. PDF Request a CWTSatoTravel Itinerary/Invoice

    • Visit CWTSatoTravel.com and use the "Travel Office Locator" • In the travel office portal, there is a clickable "Itinerary/Invoice Request" button • Fill in the required fields (labeled in red) • Note: the Reservation Number/Confirmation Code is a six character alpha code. Name ordering is first/last.

  5. Traveler Help

    In case of an emergency, contact the 24/7 service center for your region or country. A call to the 24/7 service center may result in additional costs. Please verify with your travel manager if you are allowed to use this service. 24/7 emergency contact information Traveler regulations. COVID-19 information for travelers. Search for travel ...

  6. CWTSatoTravel

    Contact Us. Please do not use this form for duplicate invoice copies or travel requests. For travel or duplicate invoice requests, use the Travel Office Locator to submit your request to the specific office that handles your travel. Also see our Travel Office Locator for your specific travel office telephone number, office hours and other ...

  7. Reservations: Get a copy of reservation invoice, print invoice, print

    You can request a copy of your invoice (receipt) or itinerary information at https://www.cwtsatotravel.com. With the web site displayed, complete the following steps. Click the FIND OFFICE button in the top right corner of the page. This displays the Find Travel Office page. Use the FIND TRAVEL OFFICE panel to access the travel office page for ...

  8. PDF How to Request a CWTSatoTravel Itinerary/Invoice

    "Travel Office Locator" In the travel office portal, there is a clickable "Itinerary/Invoice Request" button An office rep will reply within 24 hours of receipt. If you need to submit a new request, click the button at the bottom of the "Thank You" screen and submit new travel information Fill in the required fields (labeled

  9. On-Demand Invoices

    CWT's On-Demand Invoices simplify and expedite the expense tracking process by allowing users to: Search for travel invoices detailing air, car and hotel information. Access invoices in a user-friendly format for printing or e-mailing. Combine multiple invoices into a single, printable document. Please sign in: User Name: Password:

  10. CWTSatoTravel

    Reservation Request (Custom USN) CC Decline Resolution (TTS) Traveler Satisfaction Survey (TTS) Traveler Satisfaction Survey (MnG) Orders/Invoices Submission Form. With over 65 years of experience and more than 5 million annual transactions, CWTSatoTravel is the largest provider of travel management services to U.S. military and government ...

  11. PDF How to Request a CWTSatoTravel Itinerary/Invoice

    %PDF-1.4 %âãÏÓ 62 0 obj > endobj xref 62 51 0000000016 00000 n 0000001730 00000 n 0000001885 00000 n 0000002381 00000 n 0000002510 00000 n 0000002922 00000 n 0000003354 00000 n 0000004121 00000 n 0000004747 00000 n 0000005328 00000 n 0000006209 00000 n 0000007038 00000 n 0000007875 00000 n 0000008405 00000 n 0000008991 00000 n 0000009104 00000 n 0000009215 00000 n 0000009284 00000 n ...

  12. How can I get invoice for my trip?

    If you have not received invoice automatically, via email, after your trip was booked and ticketed, you can try the following. access myCWT website, open your trip for which you need the invoice and click on Download button (this will download your Itinerary which in some cases can be used as invoice).

  13. PDF FLIGHT ITINERARIES

    CWTSATOTRAVEL.COM. TE DUTY STATIONIFSELECTED SATO WILL ROUTE THE EMAIL REQUEST TO THE AP. ETRIP DESCRIPTIONreque. be fulfilled.THEITINERARY UPLOAD IT IN THE SUBSTANTIATED RECOR. S OF THE DOCUMENT.RECEIVE ZEROED-OUT INVOICES FROM SATO, BUT WE STILL REQUIRE THE TRAVELER'S NAME, THE COST OF THE FLIGHT, AND THE LAST FOUR NUMBERS.

  14. CI Travel Government Travel Services

    CI Travel is a registered GSA schedule Government contractor serving TSS Schedule 599, ETS2, DTS, Travel Services Solutions Schedule 599. 0. ... Call CI Travel Location Service Request Form. 192 Ballard Court, Suite 200 Virginia Beach, VA 23462. WA Seller of Travel 604383209

  15. Request for invoice

    Kindly login into your CWT for You account to proceed further.

  16. CWT Sato Travel

    Log in to your CWT Sato Travel account using your CWT credentials or activate your account if it's your first time accessing the site.

  17. Contact Us

    For travel or duplicate invoice requests, use the Travel Office Locator to submit your request to the specific office that handles your travel. Also see our Travel Office Locator for your specific travel office telephone number, office hours and other useful information. For marketing/sales, advertising, vendor relations or any other inquiries ...

  18. PDF New procedure for requesting your E-Invoice

    for the CWTSato office responsible for handling your travel. You may also click the "Advanced ``Location Form" link below the Search button of the Travel Office locator. 6. Scroll down and click the "Itinerary/Invoice Request" box. 7. Provide the required information on the form, to include a government email address, and then click "Submit".

  19. PDF I MEF/MCI West MCB CAMPEN DTS Help Desk

    How To Request A CWTSatoTravel Itinerary/Invoice CWTSatoTravel emails the Itinerary/Invoice once the reservation is ticketed. (Usually 3 days before the flight). Check your email before requesting a copy of the itinerary. Visit CWTSatoTravel.com and use the "Travel Office Locator" to select your installation.

  20. SATO Invoice Procedure

    2 December 2014 SATO Invoice Procedure SABRE discontinue its use of Virtually There on 18 November 2014. A new procedure has been promulgated to get the required Invoice to attach to a DTS voucher. Open the travel authorization in DTS. Click on Authorizations/Orders under Official Travel, or Official Travel/Others and enter the traveler's name.

  21. Chat is Here

    Chat provides our travelers with a quick and easy way to: Cancel your trip. Request a copy of your invoice. To access chat, use the Travel Office Locator. This can also be found on the homepage of CWTSatoTravel.com or by clicking "Find Office" on the top toolbar of the website. Please use the drop-down functionality to choose your ...

  22. Get the free cwt sato travel invoice request form

    Choose whichever method you prefer and eSign your cwt sato travel invoice request in minutes. Fill out your cwt sato travel invoice online with pdfFiller! pdfFiller is an end-to-end solution for managing, creating, and editing documents and forms in the cloud. Save time and hassle by preparing your tax forms online.

  23. CWTSato Travel

    Office hours are local and open for business Monday - Friday, unless otherwise specified. Hours of Operation: 7:30 a.m. - 6:00 p.m. CST.