I work from a cruise ship for 3 months a year. Here's how I stay productive at sea.

  • Walter Biscardi runs his travel business remotely from cruise ships for three months each year.
  • He said WiFi reliability has improved, but video calls and finding power outlets can be challenging.
  • Biscardi recommends Virgin Voyages for remote workers because of the spaces to work and the WiFi.

Insider Today

This as-told-to essay is based on a conversation with Walter Biscardi, a 59-year-old travel agent based in Orlando. The following has been edited for length and clarity.

I used to work in film, television, documentary, and marketing, and I ran two creative agencies in Atlanta for 25 years.

A few years ago, my wife and I turned my second passion, travel, into " Where's Walter Travel ." We specialize in travel planning services for cruises , group vacations, theme park tours, and company retreats.

We live in an Orlando rental, but I run the travel-planning business from a cruise ship for three months out of the year.

We started taking advantage of our remote working situation after the pandemic

In a few short years of working on cruise ships, I've noticed that more and more people are starting to do the same thing.

We predominantly cruise the Caribbean. Last year, our three months were spread over six different trips on the Royal Caribbean , Oceania , Virgin Voyages , and Carnival cruise lines. If it were up to me, I'd be at sea for six months a year, but my wife prefers three.

This year, we'll be back on Virgin Voyages in June and on the Sun Princess in October. We're planning a few more, too.

WiFi speed and reliability onboard ships have been game-changers

I don't always look for speed but rather consistency and reliability.

Even though the WiFi is reliable on most ships , it's still not perfect, and you need to manage your expectations. The WiFi on ships is satellite-based, so the signal will be slower if there's a lot of cloud cover. Rain may also temporarily cut it out completely.

The WiFi signal in rooms can be weak. When I get on board, I walk around public places, look at the ceiling, and find the repeaters , which amplify the router's signal . I park myself under a repeater to work, so at least I know I'm getting the fastest signal.

Video calls can be dicey, but voice calls over WiFi work well

Most of my work is using emails, social media apps, and a web browser, so I don't tend to have problems. The upload speed is the most difficult thing about working on a cruise ship.

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Working from a cruise ship might not be for you if you're required to upload a video to YouTube or be on video for 100% of your Zoom calls. Zoom with video turned off works well. I post TikToks all day, but uploading to YouTube will fail almost every time.

Turn off your cell service on the ship, even if you have unlimited roaming overseas. Phones use satellite maritime cellular, and it's ridiculously expensive. I've heard of people who have come home with $1,000 cellular bills because they didn't turn off their roaming.

I can typically make most of my calls over WiFi, but you won't be able to on some ships. Texting from ship to land usually works well if you're using the same type of phone as the person you're messaging, but when you're texting cross-platform, sometimes it doesn't work.

Finding power outlets can be challenging

Typically, if you need to put in a full day of work connected to power, you need to stay in your room. One tip to finding power when you're looking around public areas is to see where they plug in the vacuum cleaners.

I strongly recommend bringing a powerboard with multiple USB sockets. I have one with 10 USB connections, so I can charge my phone, GoPro, and other devices simultaneously.

Virgin Voyages ships are the most friendly for remote workers

The galley on a Virgin Voyages ship is set up like a coffee shop, with easily accessible power and USB sockets at the table. There are dozens of outlets, as they're inviting people to bring their laptops and work from the ship.

I usually upgrade to the premium WiFi option, which can cost anywhere from $19 to $39 per day on most lines, but Virgin only charges $10 per day to upgrade.

I work in an office at home, so working on a cruise is a big change

I operate at sea as I do on land, with the same office hours available to my clients other than when I know we're going on an excursion.

Cruise ships are comparable to remote working spaces, but they offer so much more. On a cruise, almost everything is included: breakfast, lunch, dinner, coffee, entertainment, and most amenities.

If I want to take a break from work, I go to the pool. When I finish for the day, I'll go to the theater to see a show.

Meeting places are usually free on a cruise ship. Generally, all you have to do is reserve a conference room. AV facilities are usually included too, although you may have to pay a setup fee.

Remember to be respectful — many people are on board for a vacation. I've been out by the pool and seen people taking business calls on speakerphone, which is ridiculously annoying.

I suggest picking at least one port on every cruise and make it a 'ship day'

About 75% of people will get off the ship at any port, so staying on board feels like you have the whole place to yourself.

Activities like the pools will still be open, and the spas will often discount their services by 20-40% on port days.

Of course, I still recommend getting off and exploring as much as possible — that's what cruises are for.

Watch: Cruise ship captain breaks down 8 cruise ship disasters in movies and TV

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Can You Do Zoom Calls on a Cruise Ship?

By Robert Palmer

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Cruise ships are becoming increasingly popular vacation destinations. But what about staying connected while on board? Can you do Zoom calls on a cruise ship?

The answer is yes, but it’s not always easy. Cruise ships typically have limited access to high-speed internet, making video calls challenging. While some modern cruise ships have better internet infrastructure than older vessels, the bandwidth is still limited and spotty in many cases. Even if the ship offers wifi, it may be slow and unreliable.

Additionally, some cruise lines charge extra fees for using their internet services.

This can add up quickly if you’re planning to make multiple Zoom calls while on board. You should check with your cruise line before booking to see what their policy is regarding internet access and fees.

If you’re looking for a more reliable way to make video calls while on board, you could consider buying a satellite phone or an international roaming plan for your smartphone. These options are more expensive than relying on the ship’s wifi, but they provide a much more reliable connection for making Zoom calls.

Finally, it’s important to check with your cruise line about any restrictions they may have regarding the use of video calling apps like Zoom onboard their ships. Some cruise lines may have policies in place that limit or prohibit the use of these applications due to safety concerns or other reasons.

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Complete Guide to Using Your Phone on a Cruise (Carnival, Royal Caribbean & More)

At this point, it’s beyond the debate of taking a cruise without bringing a phone. Phones are so much more than a simple device to call or text. Now they are our social lives, our entertainment devices, our cameras, and more.

zoom on cruise ship

And on the cruise ship they do all that, plus they are useful for the cruise line’s app, which features schedules, maps, and more, all right on your phone.

Of course, while it’s a good idea to put the phone down for a while and enjoy your vacation, it’s also reasonable to wonder if your cell phone will work on a cruise.

The good news? Yes, you can use your phone on a cruise . This includes major cruise lines like Carnival, Royal Caribbean, and Norwegian and more.

The bad news? It might be expensive, and there are several details you need to know about how your phone uses cell service at sea — or the shipboard wi-fi — before you get started.

Below, we’ve outlined what you need to know about using your phone to call, text, and browse the web. In addition, we’ve added some specifics for certain cruise lines.

One thing to keep in mind is that internet and cell phone service are regularly being updated on modern cruise ships . As time goes on, you can expect your access to improve.

In This Article...

How to Use Your Phone on a Cruise

First things first, you have to understand that there are no cell towers in the middle of the sea. Meanwhile, even the strongest cell towers with the best range in perfect conditions can only extend about 30-45 miles. In other words, after the first hour or two of your cruise, you’ll be too far away to pick up any reliable cell signal.

So what do you do in the middle of the water?

To use your cell phone on your cruise, you have two options — either connect to the ship’s cellular service or connect to the ship’s wi-fi . Both will cost you extra.

Cellular Service on Ships For traditional cell service, today’s modern cruise ships use providers such as “Cellular at Sea” or “Wireless Maritime Services”.

For the vast majority of plans, these services are considered international roaming plans by your cell phone company, and you will be charged accordingly for use. That said, if you want to (or need to), you can simply make a phone call or send a text as you would back home — you’ll just be charged significantly more than usual.

Keep in mind that sometimes data service isn’t available through this method. For data, you’re better off using a wi-fi plan (discussed below).

Cell providers offer packages you help cruisers better budget. For example, AT&T offers a couple of cruise ship packages, starting at $50 for a package of minutes and texting. Other carriers will have something similar.

Just be warned of high prices. On AT&T’s $60 plan, it includes only 100 minutes of phone calls, and a $1 per minute overage cost.

In other words, if you use the ship’s cellular service, it’s considered international roaming and will cost you quite a bit of money. This applies to any carrier you have.

Luckily, there is a cheaper way to use your cell phone on the ship — wi-fi.

Cruise ships have cellular service that you can connect to. However, it’s usually considered international roaming and means you’ll be charged high rates to access.

Wi-Fi Service to Use Your Phone on Ships (Recommended) You likely know that instead of using a cell signal, you can hook your phone up to wi-fi and use the internet to make calls, send texts, and surf the web. Some apps like WhatsApp also let you make calls, chat, and even chat via video. You can use these features while a cruise ship.

Today’s cruise ships all come equipped with wi-fi, but there is a charge for passengers to use it. For example, Carnival offers three levels of service — Social (~$15 per day), Value (~$20 per day), and Premium (~$21 per day) — which all offer different speeds and access.

Wi-fi allows you to connect just like you were at home. This includes doing things like making calls from within communication apps like WhatsApp, iMessage, texting, and surfing the web.

Just like at home, you can hook up to the ship’s wi-fi and use your phone as normal. Just keep in mind that you will want to ensure any calls you make are over wi-fi or else they will be considered international roaming calls if connected over the ship’s cellular service. (For that reason, we suggest setting your phone to airplane mode once you get on the ship and then just connect through wi-fi.)

One other thing to know is that different cruise lines and even different ships within a cruise line may offer different online experiences. Some ships are updated with the latest technology while others can have slower service or more limited options of what you can do regarding video calling or streaming.

More details on specific ship wi-fi plans are featured later in this article.

  • Read more about using internet/wi-fi on a cruise
We’d recommend accessing the ship’s wi-fi with your phone to use it as you would back home. This gives you the ability to access the internet, send messages, use apps, and even make calls with some plans/cruise lines.

Using Your Phone in a Port of Call

zoom on cruise ship

While most of your time is spent on the ship, there will be large chunks of the day spent in port. You might wondering about using your phone during this portion of your cruise.

Cellular Service in Ports of Call In port (and off of the ship’s cellular or wi-fi service), you phone will work just as if you had taken a flight to another country. That is to say you will be reliant on international cellular services.

The good news? Cell phone companies offer short-term international plans that are surprisingly affordable and provide calls, texts, and data.

In addition, many companies — such as T-Mobile — include calling in Mexico and Canada (home to several popular cruise ports) automatically in their plans. You can use the phone exactly as you would at home for no extra charge.

Below, we’ve charted out the cost for some international plans offered by cell phone companies. Remember that these prices could change, so you’ll want to contact your provider before heading out on your cruise.

You can read more about international service from the major carriers below:

  • https://www.att.com/international/day-pass/
  • https://www.verizon.com/plans/international/international-travel/travel-pass/
  • https://www.t-mobile.com/cell-phone-plans/international-roaming-plans

Understand that this is only for service while onshore in a port. When you are on the ship and in the middle of the ocean, you will need to use the ship’s wi-fi or cellular service. It may be worth it to use just one service or another instead of paying for both during your cruise.

When in port, you’ll be connecting to international towers. Phone companies have international plans (sometimes you can simply pay for a single day pass) that allow you access just as you would have at home.

Wi-Fi Service to Use Your Phone in Port Want to save some money? Then you may be able to skip dealing with international plans altogether and just connect to wi-fi hotspots in port. In fact, it may even be free.

zoom on cruise ship

To be sure, your wi-fi plan from the ship won’t work in port (unless you are at a private island; sometimes ships extend service to their islands.) But many ports of call offer wi-fi service.

Sometimes there is service sold that will cover the port area. Other times spots like restaurants or shops will offer free wi-fi service to customers as a perk for shopping there.

Either way, it’s a cheaper and easier way of using your phone in port if you are fine with having access on a more limited basis.

Many ports have wi-fi service at shops or restaurants that can get you access while you’re there. It’s an easy way to check in back home if you don’t need constant access.

Using Your Phone on a Carnival Cruise

As mentioned above, we recommend using the ship’s wi-fi to use your phone . This will allow you to make calls (you may have to use an app like WhatsApp to do so), send messages, email, and browse the web.

To access Carnival’s wi-fi, you’ll have to sign up for one of three packages :

Social (~$15 per day) — Offers access to social media sites like Facebook, Twitter, Instagram, WhatsApp, Snapchat and more. It also provides access to airline sites. However, it doesn’t include access to most of the web, nor does it support in-app calling, streaming services (Netflix, Spotify, YouTube), or Skype.

Value ($20 per day) — Offers everything in the Social package, with the addition of popular news, weather, banking, finance, and entertainment sites. However, it still doesn’t allow streaming or Skype/FaceTime calling.

Premium (~$21 per day) — Offers the fastest speeds on the ship and full web access. While Carnival’s website says this plan doesn’t support video streaming (outside Netflix) or FaceTime calls, we’ve personally done both with this plan. If you are a heavy phone user on your cruise or want to make video calls, then you’ll likely want the Premium package.

You can purchase a plan at a discount before your cruise starts or you can simply purchase when you are on the ship. Note that shipboard prices are higher than what’s shown here.

Read more about Carnival’s internet service here .

Using Your Phone on a Royal Caribbean Cruise

Just like with Carnival and other major cruise lines, we think you’ll be best off connecting to the ship’s wi-fi in order to use your phone on a Royal Caribbean ship.

The cruise line offers VOOM internet access across its fleet, which is touted as one of the fastest wi-fi services of any major cruise line. With it, you can hook up your phone to wi-fi and make calls (via wi-fi), text, use apps, and browse the web.

Prices are not set in stone, but vary between around $15-25 a day. Discounts are available for ordering online ahead of time.

Read more about Royal Caribbean’s Internet service here .

Using Your Phone on a Norwegian Cruise

Norwegian offers two different levels of wi-fi access on their ships that allow you to connect with your phone. From there, you can use wi-fi to send messages, talk, and send email to keep in touch.

First is the Unlimited Wi-Fi Package ($30 per day) that includes access to things like Facebook, Twitter, and Snapchat, along with the rest of the web. This includes apps like WhatsApp, iMessage, and FaceTime, allowing you to keep in touch. However, it doesn’t allow streaming services.

Second, there is the Unlimited Premium Wi-Fi Package ($40 per day), giving you full access to the web and streaming services — including YouTube, TikTok, and Netflix. With this level of service, making calls, sending texts, and video chats are no issue.

You can read more about NCL’s internet service here .

Using Your Phone on Other Cruise Lines (Disney, Celebrity, Princess, and Others)

As you can see, the easiest way to use your phone on a cruise is to use it to connect to the ship’s wi-fi. While we’ve spelled out more details for Carnival, Royal Caribbean, and Norwegian Cruise Line, this method will work on any ship you sail.

Through the wi-fi offered on your cruise ship, you should be able to connect and use your phone just as you would on land. This includes web browsing, messaging, and calls through wi-fi. Just keep in mind that you might have to upgrade to the highest-tier service in order to get full benefits of the internet like streaming and video calls. In our experience, lower-tier wi-fi plans are slower, meaning choppier connections on things like video calls.

Have more questions about using your phone on a cruise? Let us know in the comments below.

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Hey Tanner: Thanks for the great article. We are going on Norwegian to the Panama Canal. My cruise buddy has Verizon and wants to make a voice call to her husband. He does not know how to use WhatsApp or FaceTime. Can they make regular voice calls using the ships Wi-fi? We understand that she can call him from ports with her Verizon Travel Pass, but she is concerned about sea days. Thanks!

Typically phones have a “call over wi-fi” setting. I’ve used it before and it worked well, but usually I use Facetime to call back home.

Tanner – I will going on a Norwegian cruise and would like to use WhatsApp for audit calls. I don’t need to make any viedo calls. Can I get by with the Unlimited plan or do I need the Unlimited Plus?

My advice is to always go with the fastest plan just because in general speeds are slower on cruises (getting better in some cases with Starlink).

But it looks like voice calls don’t require that much bandwidth. My suggestion is if you only want access for these calls, then opt for the cheaper plan and test it out. If it’s not enough, then you can always upgrade.

Tanner, my brother in – law just started his job on a cruise ship – they are provided only 5 gigabytes per month for phone use – he uses what’s app – what can advise him to do to get more gigabytes ? Approximate cost ?

I’ll be perfectly honest: the Royal Caribbean cruise was fantastic except for the beverage package issue, gratuity, and the cell service/internet packages. For the price of the cruise, surely you could include water, tea, coffee, and fountain soda. Those are cheap! I did know ahead of time that 18% gratuity was added to everything, yet for some reason I bought the gratuity package. Then would forget and add tip above the 18% plus the gratuity package. I know I’m responsible, but still felt taken advantage of. AT&T charged me 100.00 within 3-4 hours (started before we even left port). Then cut off service to “protect” me. So I pay another 100.00 for their “international data plan”- which is NOT 10.00 a day. Then I pay 75.00 for better internet speed through Royal. Guess what- 275.00 and I STILL couldn’t use my phone half of the time. I felt nickeled and dimed to death between just getting a bottle of water and checking my work email. And now that I’m home, my phone has ZERO internet. Sigh. FYI: This was my first cruise, but I did research the best I could ahead of time. I didn’t even think about the cell issue. But really- RC is first class.

Do you know if you can get reception on the ship from an island nearby if you are docked at a tender port, or is that still too far away? I have a virtual doctor visit the day I’m in Grand Cayman that I really don’t want to cancel and I would rather use my international phone plan then waste my limited ship wifi minutes.

We’re traveling on Cunard next month. Their website says that even if a phone is in airplane mode but connected to the ship wifi, voice call charges will still be incurred by the cell provider. That doesn’t make sense. Are they just saying that to protect their “assests”?

Never heard that before. I’d likely just take them at their word and plan around it.

If I purchase the cruise plan through AT&Tfor 100$ Do I still have to purchase the wifi on princess as well?

Does regular wi-fi calling (Not WhatsApp) work on Carnival social plan?

That I don’t know. I haven’t personally tested it.

I have straight talk, would I still be able to call or txt since it’s a pay as I go an each month. We will be on Carnival Horizon in October.

Well at sea you won’t have service, but you can hook up to the wi-fi and use your phone that way.

If I purchase the International Plan on Verizon, will it connect to the ship’s tower? I am going on Carnival Horizon in March 2023 to the southern Caribbean (Aruba, Bonaire, Dominican Republic). If I’m signing up and paying for this plan, I want to make sure I actually have coverage my entire cruise (on and off the ship). Can you help?

I’m not sure how the service works on the ship (I personally use wi-fi). You’ll need to contact your carrier to ask as it’s their plan.

GOING TO BAHAMAS AND ORLANDO FLORIDA. WHEN IN FLORIDA AND I AM OFF THE SHIP CAN I USE THE PHONE TO CALL AND TEXT WITHOUT BEING CHARGED MORE THAN MY NORMAL BILL. I WONT BE ON THE SHIP USING THE PHONE ONLY FOR PICTURES. I AM GOING ON NCL AND I AM A VERIZON CUSTOMER

Depends on your plan, but likely not. Most of the time, however, you can get a short-term international plan for cheap:

https://www.verizonwireless.com/solutions-and-services/international-travel/

everyone gives info for making calls, etc. what about getting calls???? have a disabled son and I need contact with him each morning around 6 am Central. how do I arrange that?

The best idea we can suggest is to sign up for the Internet package and use a program like WhatsApp to talk.

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What is VOOM and how much does it cost?

VOOM is the name of our high-speed internet service, the fastest internet at sea.    

With the installation of VOOM, you are no longer confined to a specific location on the ship to have connectivity. You can now stay connected from the comfort of your own stateroom, while you lounge by the pool and even while having a drink at the Schooner Bar.

VOOM is 6x faster than any other internet at sea! For the first time you will be able to stream music and movies, upload pictures, video chat with family and friends using FaceTime or Skype, check your email, look at your stock prices, surf the web and stay connected with work.

Royal Caribbean is the only cruise line with high speed internet at sea. Whether you have your phone, tablet, or laptop, VOOM allows guests to stay connected. VOOM is available onboard all ships fleetwide. Each one of our VOOM ships gets its signal directly from a satellite beam dedicated to our ships that orbits close to the Earth, allowing us to offer fast and reliable service.

The cost of VOOM varies by the number of devices and the service package purchased. We recommend that guests purchase VOOM pre-cruise to enjoy the biggest discount from onboard prices. Simply log in to My Cruises, and go to Cruise Planner.

Guests who have a  reservation with payment  may also contact 1-800-398-9819 for Pre-Cruise Planning Assistance.

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Home » Cruise Ships & Wifi (Free Internet on Cruise Ships?) Updated 2024

Cruise Ships & Wifi (Free Internet on Cruise Ships?) Updated 2024

Last updated on March 9th, 2024 at 08:40 pm

We live in a digital age where social media is prevalent in many aspects of our lives.

Whether we are chronicling our travels, advertising our business interests, getting remote work taken care of, sharing vlogs , or engaging with friends and family – few can go a day, much less extended time periods without Wi-Fi access or means of getting to their accounts.

Especially in this remote-work-driven world, business has become a work-from-anywhere endeavor where you can be cruising the world and still keeping a finger on the heartbeat of your other ventures.

Table of Contents

Do cruise ships have Wi-Fi?

The short answer is yes…but it differs from cruise line to cruise line.

What follows is a breakdown of the advertised services around Wi-Fi by the cruise line and previous cruiser insights on these services for many cruise lines sailing vacationers are considering.

Things to remember about the internet onboard cruise ships:

Ships offer internet via satellite, which will be slower than the internet you will find on land. This also means that weather can affect connectivity.

Ships also will deal with bandwidth and data issues, which means the more people that are using it at the same time, the slower it will generally be.

A common question people ask is if they will be able to work a bit from the ship, i.e. do a Zoom call, etc. The answer is usually “maybe,” but you won’t likely know until you go to actually use it.

It will depend on where in the world/ocean you are, where in the ship you are, how many other people are using at the same time, etc. It’s best not to bank on it.

Royal Caribbean WiFi Packages

After a successful trial of Starlink satellite internet on Freedom of the Seas, RCL says it will be rolling it out to the rest of the fleet soon (2022/2023). A timeline has been set that will see Starlink installed on all Royal Caribbean ships by the end of Q1 2023!

This should vastly improve the speed and reliability of the internet onboard, but for now, RCL’s internet is still touted as the “fastest internet at sea.”

From my own personal experience, I tested StarLink internet onboard the Brilliance of the Seas in January 2023. Download speed was 97.7Mbps while upload was 16.5Mbps. For most users, even heavy users, this speed is more than fast enough for streaming as well as work applications.

Royal Caribbean offers VOOM high speed internet you can add to your cruise to stream and stay connected, but costs will vary based on number of devices you wish to connect as well as your ship and sailing.

The VOOM Surf Voyage Package on average starts at $15.99/day for one device and allows you to surf the web and send emails.

If you want to be able to stream as well as browse the internet, the VOOM Surf and Stream package would be for you at an average of $22.99/day. Again, these prices vary based on ship, sailing and number of devices you wish to connect.

Watch for package deals prior to your cruise and check if your Crown and Anchor member level offers a discount on internet service.

Overall, users have good things to say about the service, though it does appear there can be some spotty coverage depending on your itinerary. You can also use Royal’s app without having to pay to connect to their Wi-Fi.

Celebrity Cruises WiFi Packages

**StarLink Internet has been installed on some Celebrity ships as of mid-2023.

With Celebrity, Premium Wi-Fi is the top-tier package you can add to your cruises on Celebrity for near-constant coverage while cruising. This package is great for those wishing to stream movies and such while underway and seems to have fairly good reviews from previous customers.

Basic Wi-Fi is for those needing some basic email and messaging services for a more value-added cost. This is included in Celebrity’s “ Always Included.”

Costs will vary based on ship, sailing and number of devices, but they do note that Wi-Fi packages are not available on ships sailing from the Galapagos.

Celebrity suggests if you book it in advance, you’ll save 10% than if you were to wait and purchase it on board, but often there will be additional deals when paired with other upgraded packages.

In 2023, Celebrity will be installing StarLink Satellite internet on its ships, which will provide a much faster experience. Stay tuned for more details as they roll out the system across all their ships.

MSC Cruises WiFi Packages

MSC Cruises, following suite with Virgin Voyages and other cruise lines,  will be rolling out Starlink across their vessels. Other major cruise operators including Norwegian, Royal Caribbean and Carnibal have also been making the switch to Starlink.

The satellite internet , called Browse (just surfing websites), or Browse & Stream (allows for streaming Netflix) packages on MSC Cruises offer the ability to bring your own devices for public area and café spot coverage.

When added to a cruising package, it is available 24/7 with no data caps, which is nice considering others throttle when available if you read the fine print. The packages vary in price based on the length of the cruise and number of devices you wish to connect, but you can expect to pay approximately $12/day per device for the Browse internet package for a week-long cruise.

They also have cafes with printers and full screens and keyboards to facilitate work or other activities.

You can get discounts on the packages if you purchase them before boarding, or when adding multiple devices because each package is attached to a certain device, so you’d need a separate package for each device you wish to access the internet.

They do advise that if you want to use the internet when it’s fastest, to avoid doing it first thing in the morning, or when the majority of passengers return from shore excursions .

Carnival Cruises WiFi Packages

Carnival is pretty transparent in the three levels of Wi-Fi offered:

Social Plan – $6.80/person per day (can save 15% if purchased online pre-cruise) – allows access to social sites/apps, and airline websites, presumably to allow the user to check in for their flight while aboard, but may not allow access to other websites/apps

Value Plan – 10.20/person per day (can save 15% if purchased online pre-cruise) – allows surfing on websites and access to email, but does not allow for streaming (i.e. Netflix or Spotify) or for video calls (i.e. Skype or Zoom)

Premium Plan – $13.60/person per day (can save 20% if purchased online pre-cruise).  boasts three times faster connection to allow for streaming and video calling (where coverage allows).

Check the fine print and ensure that you pick the right package as there are some pre-purchase restrictions that are enforced before embarking .

*Carnival Cruise Lines will be installing StarLink Satellite internet on their ships in 2023. This will be a much faster experience. Stay tuned for more info on when it will be installed on all ships in the fleet. 

Holland America WiFi Packages

HAL offers satellite internet through the ship’s Wi-Fi or at workstations in the Explorations Cafe. There are three packages available, all with varying levels of data available:

Social – allows you to access popular social sites and apps, but may not allow for streaming or audio/video calls – $14.99/day

Surf – the most popular option which allows for broader internet surfing including news and sports sites, accessing your e-mail, but also may not allow for streaming or audio/video calls – $24.99

Premium – this has the highest amount of data which allows for everything including streaming and video calls.

The caveats with their internet, however, are that it won’t be as fast as internet on land (and current customers agree), and because it’s provided via satellite, physical blockages will affect connectivity (i.e. inclement weather or mountains).  Also, they do have a select number of free sites under “Complementary Browsing.”

*As Holland America is part of Carnival, StarLink Internet will be coming to the fleet in 2023.

Princess Cruises WiFi Packages

MedallionNet is the Wi-Fi service of Princess cruise lines, and recently they announced some improvements to their service even to help accommodate those that might need to work while onboard.

They boast their services being “The Best Wi-Fi at Sea,” and they have several unlimited day packages for as little as $9.99 a day for a one device package. If you are a Platinum or Elite guest, you’ll get 50% off, or if you purchase Princess Plus , your Wi-Fi will be included.

It must be added that there is a lot of good reviews out there that might back this claim but again, read through all the data to make the best-informed decision.

*As Princess is part of Carnival, StarLink Internet will be coming to the fleet in 2023.

Norwegian Cruise Lines WiFi Packages

Norwegian’s services onboard are offered in internet cafes onboard , with some stateroom access on certain ships.

Laptop rentals, email access, and other items for this coverage can be found on their website, but for those needing streaming services or more robust coverage for work, you must take a hard look at this one before booking.

Unlimited  Wi-Fi Package – 1 device is $25.50/day when purchased prior to your cruise. This allows you to browse websites, use social media apps (except for TikTok), and access email (no VPN).

Unlimited Premium Wi-Fi Package – 1 device is 34.99/day when purchased prior to your cruise. This allows access to streaming sites, like YouTube, Netflix, etc. as well as if you need to use a VPN to access your email.

Unlimited Social Media Wi-Fi – 1 device – 12.50/day when purchased prior to your cruise allows access to Facebook, Instagram, Twitter, but not TikTok.

Norwegian also has an option where you can purchase 250 minutes of internet for use any time during your cruise for the price of $105.00 if purchased in advance of your cruise. If you want to purchase it onboard, it will be $125 plus a $3.95 activation fee. It can be used only on one device at at time.

NCL offers different perks on different cruises, so many bookings come with some complimentary minutes of internet and it’s easy to upgrade your package once on board.

*Norwegian has experimented with StarLink internet on their ships so plan on upgrades coming in 2023. 

Disney Cruises WiFi Packages

Connect@Sea is the program covering all of Disney’s Internet packages at sea options. You will pay for the data you use, not by the minute, so if you’re looking to stream Netflix or just upload a few pictures to Instagram, you’ll be able to find the package right for you.

You can also share the package between devices simultaneously, as Disney’s technology will combine the amount of data. There is no discount for purchasing packages before your cruise, as Disney advises to look for a current price list in your cabin, or by talking to Guest Services.

There is free access to the Disney Cruise Line Navigator app, which is also accessible to view other data packages.

Virgin Voyages WiFi Packages

Wanting to stay ahead of the game and to keep current with their innovative approach to cruising, Virgin Voyages will be the first cruise line to incorporate SES Cruise mPOWERED + Starlink PRO services.

SES is a global leader in satellite communications and Virgin will combine Medium Earth Orbit (MEO) and Low Earth Orbit (LEO) satellite coverage in their bid to deliver the fastest internet speeds for their cruise passengers.

The cruise line will be offering speeds up to 1.5 Gbps, well above the standard offerings. The pandemic changes the way the world does business, and has opened up remote working opportunities for many.

The world has also become acutely aware of the importance of connectivity. While most people don’t want to work on a vacation, the ability to remain connected, even for short periods, has made it apparent that combining business and pleasure can work out very well for all concerned.

Younger guests, such as those attracted to Virgin Voyages, tend to attract, feels that connectivity is paramount.  Having a reliable internet connection allows for cruisers to check in at work or home with confidence that those important connections will be ready and available when needed. 

Passengers will be able to keep up on messaging, emails and make video calls. This valuable service will help keep a cruiser current with business obligations and also give the peace of mind that being able to connect with home brings. 

Costa Cruises WiFi Packages

Costa features a Data and Social package for their internet, with access available in all public areas and cabins throughout their ships. They have an Internet Point area where you can use onboard devices or bring your full ship usage.

Additionally, their packages range from 250 MB to 3 GB. Their social package has a list of sites it allows access to in a more economical fashion – or you can pay as you go if you aren’t sure of your needs before sailing.

*As Costa Cruises is part of Carnival, StarLink Internet will be coming to the fleet in 2023.

Viking Ocean Cruises WiFi Packages

Internet access onboard is free , but there are some significant limitations on bandwidth for such activities as streaming. The ships do have a Business Center on board with computers or use your device, but the other amenities onboard are the draw – internet access due to itineraries, and locations along with onboard setup make access to the internet not as spectacular as on other cruise lines.

Oceania WiFi Packages

Wavenet is the internet service provided by Oceania, and the basic levels are free to all sailing with them. Additionally, a Prime option can be tacked for $9.99 a day to more robust access to allow for such things as streaming and the like.

Passengers in the premium Owners and Vista suites even get provided an iPad ensuite for the duration of the voyage for their use in accessing social media, email, and other internet options.

Azamara WiFi Packages

Azmara offers packages that start at $0.33/a minute with one-hour passes to one-day or full cruise packages. Several spelled out limitations to their services, such as Skype and others, so it’s important to go through their exceptionally detailed and transparent services listings before setting expectations for your cruise.

Silversea Cruises WiFi Packages

Silversea has unlimited complimentary internet for all those sailing. Speed limitations depend on the package level and ship, so checking to ensure you have the right service may include additional service level add-ons, but basic levels remain free.

They also feature onboard cafes where you may use their computers and other devices or bring your own and access the internet throughout their ships.

Seabourn WiFi Packages

Seabourn, the luxury cruise line is the newest cruise line to be equipped with Starlink internet . Expect fast internet speeds while you’re cruising to exotic locations offered by Seabourn. Learn more about complimentary WiFi on Seabourn .

A Word of Caution About Cruise Line Wi-Fi

Certain apps, a variety of service options, port of call , and destinations along your cruise can all impact the internet service on a ship.

If these services and having access to friends, coworkers, work, or even social media feeds are important to you, do your research before embarking as not all cruise lines have given their online services the same consideration.

Can you stream movies on a cruise ship?

Wi-Fi is getting better for certain and more readily available. While the speed of an individual cruise ship might be enough to stream movies, you might end up going through your available bandwidth quickly.

Additional charges in most cases will apply for streaming or higher/longer coverage periods and can have a significant impact on the cost of your cruise experience if not booked in advance.

That being said, it is not the same on every ship, and the costs are specific to each cruise line, so don’t make assumptions that just because you sail on one two years ago and want to pick a new line, the services may not be the same.

Why Is StarLink Internet a Game-changer for Cruise Ship Internet?

One of the primary advantages of Starlink Internet is its exceptional speed. Traditional satellite internet systems often suffer from latency issues due to the long distance signals must travel to reach the orbiting satellites and back to Earth.

However, Starlink employs a novel approach by deploying a constellation of thousands of small, low Earth orbit (LEO) satellites. These satellites are positioned much closer to the Earth’s surface, significantly reducing the latency and providing faster internet speeds.

Early tests and user reports have shown that Starlink offers download speeds ranging from 50 to 150 Mbps, with latency typically under 50 milliseconds. This makes it comparable to, and sometimes even surpassing, land-based broadband connections.

These innovations are good news for ALL cruise lines passengers. Cruise lines are striving to meet the need of cruisers to maintain a reliable connection with home and work. This will be a benefit for all. 

What’s the Verdict on Cruise Ship WiFi?

Depending on the destination, cruise ship capabilities, and even your stateroom location, the variances in coverage can be significant.

Look at the cruise line websites and reviewers on popular websites like the CruiseCritic Forums who can be brutally honest in reviewing such amenities. Real-life examples may help you from being frustrated mid-cruise and not enjoying a hard-earned vacation due to slow internet when you are already out to sea.

This page contains affiliate links for which we may receive financial compensation when a purchase has been made through one of our affiliate partners.

About Jonathon Hyjek

Jonathon is the tech guy behind CruiseportAdvisor.com. When he's not stuck in front of his computer, Jonathon enjoys travel & cruising (even after being on a cruise ship that caught fire - a story for another day!)

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Wi-Fi on cruise ships: 5 things to know about internet use on board

Gene Sloan

I have good news for those of you who assume the only way to stay in touch with home from a cruise ship is via a message in a bottle: Cruise ships come equipped with internet, and cruise Wi-Fi connections have been getting faster at a rapid rate — and cheaper, too.

While checking emails and surfing the web on some vessels still requires the patience of Job, onboard technological improvements on many ships combined with new satellite and direct ship-to-shore systems is making cruise internet access much more like what you find on land.

For cruise news, reviews and tips, sign up for TPG's cruise newsletter .

If you're a first-time cruiser, you're likely most concerned with the basics: Do cruise ships have Wi-Fi and how much does Wi-Fi cost on a cruise? Repeat cruisers who have paid the price for finicky service may be wondering the best way to access fast connection speeds across their devices while avoiding unnecessary charges.

I can guide you through the ins and outs of Wi-Fi on cruise ships. Here are five things to know about onboard internet before you set sail.

Wi-Fi on cruise ships will never be as fast (or reliable) as home

Yes, all cruise ships today offer an internet connection, but it might not be the seamless experience you've come to expect on land.

For most of the many years I've been writing about cruising, the typical internet connection at sea hasn't just been slow. It's been glacial. You'd click on a website only to experience many seconds of frustration. Maybe the page would come up. Maybe it wouldn't. Maybe the cruise would end while you were still sitting there.

Related: 16 mistakes cruise ship passengers make on disembarkation day

Why the slow speeds? To start, there is no Comcast cable wire running to your cruise ship. On cruise ships, every packet of data you are downloading onto your phone or computer, for the most part, is coming over a satellite, which is not a quick or inexpensive proposition.

The maritime communication companies that specialize in providing internet connections to ships have been trying to speed things up in recent years. Solutions have included adding more satellites and linking their systems to land-based towers that connect with ships as they near shore.

zoom on cruise ship

But, in the end, there are limits to just how well a satellite system can work. For starters, a ship needs a clear "line of sight" to a satellite to exchange data, something that isn't always the case. Cruise ships traveling through the famed Norwegian fjords, for instance, can lose their satellite signal due to the height of surrounding mountains.

And there are certain parts of the world where satellite coverage is too thin or nonexistent to allow for internet access on cruise ships. During a sailing in the Russian Arctic on a Hapag-Lloyd Cruises ship, I was forced to live without internet for a good part of a week due to a lack of satellite coverage in the area (something, I must say, was kind of wonderful).

So while onboard cruise Wi-Fi speeds are getting better, they'll never be as fast as at home, where a hard wire brings the signal straight to your router.

Onboard internet speed is getting much faster

On some cruise ships, the signal has become so much faster you now can stream Netflix from the comfort of your cabin — something that would have been unthinkable just a few years ago.

New satellite systems, paired with multimillion-dollar investments in shipboard technology, really are making things better in a big way. A turning point came in 2014, when cruise giant Royal Caribbean partnered with satellite company O3b Networks to create a new onboard internet system that it claimed was six times faster than anything else at sea. Called Voom, the system tapped into new Medium Earth Orbit satellites operated by O3b that can shoot their beams directly at ships as they move.

When I ran a speed test of Voom on Adventure of the Seas, I found the line's fastest option, the Surf + Stream service, usually offered download speeds of just around 3 megabits per second. I never found download speeds exceeding 4 Mbps, but I did see it drop as low as 1.5 Mbps. While still significantly slower than many home connections, that's fast enough to enjoy Netflix and other streaming video services, though I did experience grainy video and buffering issues on occasion.

zoom on cruise ship

Royal Caribbean still claims Voom is the fastest and best Wi-Fi option on cruise ships today. But we're a bit skeptical – not because the Wi-Fi is slower than stated, but because other cruise lines, like Carnival Cruise Line , are quickly catching up.

Carnival cruise Wi-Fi is also fast enough to support Netflix streaming on some ships, the company says. The cruise line uses a hybrid system that combines faster satellite connections at sea with a network of less-expensive land-based towers that take over as its vessels near coastal areas.

On a sailing on one of the Carnival ships outfitted for faster internet, Carnival Sunrise , I did notice a significant improvement in cruise Wi-Fi speed. But the promised access to Netflix streaming wasn't quite as smooth as I had hoped. Clicking on a favorite show, I only could watch for a few minutes before the connection inevitably froze.

Some lines in just the last year or so have begun partnering with Elon Musk's Starlink system for speedy internet.

Related: How fast is the internet on a Celebrity cruise? We put it to the test

Cruise internet costs have gone down

Just a few years back, you had to pay a small fortune for the privilege of accessing the internet on a cruise ship. The base rate for onboard Wi-Fi for years started around 75 cents a minute. That's $45 for a single hour online!

The old pay-by-the-minute system, which could leave even modest internet users with sky-high bills, is now giving way to simpler and more affordable "all you can browse" plans on many lines.

How much does Wi-Fi cost on a cruise today? Well, the highest-speed version of Royal Caribbean's Voom connection currently costs $26.99 per day for one device. In the old days of 75 cents-a-minute pricing, that same amount of money would have gotten you just 36 minutes of web time.

Royal Caribbean also offers a slower-speed version of Voom that can't support streaming for $19.99 per day for one device. For both cruise internet packages, there are discounts for adding more devices and purchasing a package online before your sailing.

Related: 15 ways that cruising newbies waste money on their first cruise

Another line bringing down internet costs dramatically is Carnival. At the very low end, it now offers a Social Wi-Fi plan that allows access to all the key social sites (Facebook, Twitter, Instagram, etc.) as well as messaging services such as WhatsApp, for just $15.30 a day ($18 when purchased on board). A slightly more expensive Value Wi-Fi plan, at $19.55 per day when bought in advance ($23 per day when bought on board), adds access to email and most websites.

The line's top-tier Premium Wi-Fi plan, at $21.25 per day when bought in advance ($25 when bought onboard), triples the speed of the Value plan and adds access to VoIP calling on messaging apps and Skype (but not FaceTime). Note that you might be able to make Wi-Fi calls from an iPhone or via WhatsApp, even with the less expensive plan. Passengers who pay for a Carnival Cruise Wi-Fi plan in advance of sailing get a 15% discount.

But perhaps the biggest development in cruise internet costs in recent years is that many higher-end lines have begun offering internet access for — get this — free. Viking , Regent Seven Seas Cruises and Silversea Cruises are among lines now including unlimited internet time in the base cost of a voyage. At some of these lines, such as Regent, you can pay extra for faster service.

zoom on cruise ship

Another way to get free or cheaper internet time on ships is to join cruise line loyalty programs . Many offer free cruise Wi-Fi or discounted package pricing to customers who hit mid- to upper-tier levels.

At Celebrity Cruises, for instance, the top Zenith tier in the line's Captain's Club loyalty program comes with unlimited free Premium-level internet (the fastest plan at the line). At Princess Cruises , customers can get 50 percent off MedallionNet internet packages after reaching the Platinum level in the line's Captain's Circle loyalty program (to qualify, you'll need to complete either five cruises, or 50 cruise days).

On Royal Caribbean, the path to free Internet on a cruise is through its high-end suites . Book a room in a Sky Class or Star Class suite (all suites above the junior suite level), and you'll receive free Voom.

Apps offer an alternative to paid cruise Wi-Fi

In recent years, a growing number of cruise lines have rolled out free apps for your phone that will let you make reservations for onboard restaurants, spa treatments and other services without ever leaving your pool deck lounge chair. On some ships operated by Carnival, you even can order beer and pizza to wherever you happen to be using an app.

zoom on cruise ship

Many of these apps also will show you a schedule of daily activities, offer ship deck plans and sometimes port maps to help you get around, and let you check your onboard account statement in real time. On Celebrity Edge and other Celebrity Cruises Edge-class ships, you can even use an app to remotely open your cabin door, change channels on the television and turn off the lights.

While all these apps work off cruise ship Wi-Fi, the good news is they don't require the purchase of a plan to use. Nor do they come with any other sort of fee — at least for most features.

At Carnival, you'll pay $5 per cruise to add a "chat" feature to the line's otherwise free HUB app that will let you communicate via text-like messages with other app-enabled passengers. Norwegian Cruise Line also requires passengers to pay a fee (currently $9.95 per cruise) to use a messaging and calling feature of its Cruise Norwegian app.

Cruise internet tip: Use airplane mode to avoid unwanted charges

Whether or not you're purchasing a Wi-Fi plan on a cruise ship, I have one very strong piece of advice: Put your phone in airplane mode the moment you step on board the vessel and leave it that way for the duration of the sailing.

This is the safest way to avoid unwanted data charges, which can be enormous. (Remember the story of a family that racked up $14,000 in data charges on a cruise?)

As many cruisers have found the hard way, international phone plans such as AT&T's $10-a-day International Day Pass do not apply to cruise ships at sea. If you let your AT&T phone roam while you're on a vessel, you'll pay $2.05 per megabyte of data — even if your base plan at home offers you unlimited data. You'll also pay $3 per minute to make a call, $0.50 per text and $1.30 to send a photo. All that adds up very quickly.

zoom on cruise ship

AT&T does offer a " Cruise Plus " plan for a flat fee of $100 that allows unlimited talk and text during sailings up to 30 days in duration. But it only comes with 1 gigabyte of data (which may seem like a lot until you start streaming movies), with any overage billing at a still-hefty $10 per 100 megabytes. It's also not available on every ship. More than 175 vessels are part of the program.

If you insist on leaving your cellular service on during a cruise, you should at least disable any apps running in the background (as they'll be eating up data, and running up your bill) and disable email auto-check.

Personally, I find it easier to just hit the airplane mode button. Once in airplane mode, I reactivate the Wi-Fi feature on my phone to access the cruise Wi-Fi, and sign up for a shipboard plan that will let me stay in touch by email or a VoIP service like WhatsApp.

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zoom on cruise ship

Starlink on cruise ships: Which lines have faster internet connections on board?

N o matter how far your cruise roams, staying connected to the internet can be as important for some cruisers as oxygen and water. Whether you're keen on live-streaming penguins from your balcony on an Antarctica cruise, catching up on your favorite TV series or hopping on a Zoom call in the middle of the Pacific, connectivity and high-speed access are now considered essentials when cruising.

In the past, cruise lines struggled to keep up with the demand for seamless connectivity at sea. In the middle of an ocean, ships had to rely on satellite systems that could be unreliable, prohibitively expensive and maddeningly slow. Satellite systems allotted only so much broadband for each ship, and every ship carried thousands of people, each with multiple devices.

For cruise news, reviews and tips, sign up for TPG's cruise newsletter .

A better solution was required. Enter Starlink, the world's first and largest satellite constellation using a low Earth orbit to deliver broadband internet. Part of Elon Musk's SpaceX program, Starlink now provides many cruise ships with bandwidth that can support streaming, online gaming, video calls and more worldwide. Starlink debuted in 2019 and has quickly revolutionized how hundreds of cruise ships provide internet access, boosting connectivity and capacity as ships roam the world.

Will your next cruise offer landlike Wi-Fi speeds? Here is everything you need to know about Starlink on cruise ships.

How does Starlink work?

Compared to standard communications satellites, which orbit from 22,000 miles away, Starlink's thousands of satellites orbit the atmosphere from about 340 miles above the Earth's surface. With much closer proximity to Earth, Starlink's data connections offer stronger and faster connections and provide the opportunity for more bandwidth on cruise ships.

The coverage of the Starlink satellites is extensive and growing, with more than 5,400 satellites currently in orbit and plans in future years to reach up to 42,000 satellites in orbit at once. Traditional satellite networks have a much more limited fleet and reach, especially in some of the ocean's most remote areas. Starlink is the world's largest satellite constellation, with near-complete coverage of all the world's oceans and waterways.

The Starlink system is affixed to ships as a series of flat panels positioned on upper decks, replacing the now antiquated domes often placed near the ship's funnel and radar masts.

Related: Wi-Fi on cruise ships: 5 things to know about internet use on board

How fast is Starlink internet access?

Starlink's website estimates download speeds that range from 40 to over 200 Mbps and upload speeds that come in at 8 to more than 25 Mbps, with a latency of less than 99 milliseconds. These are wide-ranging estimates that don't factor in cruise ship-based throttling, cruise ship capacity, global positioning and the costs and challenges of outfitting a cruise ship with bow-to-stern Wi-Fi connectivity.

The industrial-strength steel frames and fireproof materials used throughout the ship make a strong, consistent signal throughout a cruise ship an industry-wide challenge. There will be patches on a ship, regardless of which line you're sailing, where you'll find a weaker signal. Signals are often at their strongest in the main public gathering areas.

Similar to traditional satellites, severe weather can be a factor in Starlink connections while at sea. Intense storms can bring temporary service interruptions or reduced speeds, while heavy rain or snowfall can cause signal attenuation, which might cause a brief loss of connectivity.

Cruises with Starlink

Here's a full rundown of all the major cruise lines sailing with the new Starlink technology. How much will the connectivity cost you? Check TPG's guide to Wi-Fi access on cruise ships.

Note: Starlink on cruises can be a white label service, depending on the line. While the cruise line might not advertise that it uses the new Wi-Fi technology, the list below will help to identify which lines are sailing with Starlink.

Azamara 's fleet features Starlink Wi-Fi at an additional cost. There is one level of bandwidth available.

Carnival Cruise Line

Carnival Cruise Line 's entire fleet features Starlink Wi-Fi at an additional cost. There are three levels of bandwidth available: Social Wi-Fi (with access only to popular social media and airline websites), Value Wi-Fi (for email, news, weather, banking and other basic websites) and Premium Wi-Fi (for streaming and high-bandwidth usage).

Celebrity Cruises

Celebrity Cruises ' entire fleet features Starlink Wi-Fi at an additional cost. There are two levels of bandwidth available: Basic Wi-Fi (for social media, email, web browsing and internet-based messaging) and Premium Wi-Fi (for streaming and high-bandwidth usage).

Cunard 's entire fleet features Starlink Wi-Fi at an additional cost. There are two levels of bandwidth available: Essential (for social media, email, web browsing and internet-based messaging) and Premium (for streaming and high-bandwidth usage).

Disney Cruise Line

Disney Cruise Line does not currently use Starlink Wi-Fi.

Holland America

Holland America offers fleetwide Starlink Wi-Fi. There are three levels of bandwidth available: Surf (for social media, email, web browsing and internet-based messaging), Premium (for Wi-Fi audio and video calls) and Stream (for streaming and high-bandwidth usage).

Lindblad Expeditions-National Geographic

Lindblad Expedition offers complimentary, basic Starlink Wi-Fi to all guests aboard their ships, with the exception of Delfin II. There are two levels of bandwidth available for purchase: Enhanced (for social media, email, web browsing and internet-based messaging) and Premium (for streaming and high-bandwidth usage).

MSC Cruises

MSC Cruises is currently rolling out Starlink throughout its fleet, with two-thirds of the line's ships currently sailing with the upgraded service. The ships in the fleet that do not have the service include MSC Opera and MSC World Europa (both will receive Starlink in the coming weeks) and MSC Armonia, MSC Bellissima, MSC Musica, MSC Sinfonia and MSC Splendida (scheduled to receive Starlink before the summer 2024 season.)

There are two levels of bandwidth available for purchase: the Browse Internet Cruise Package (for social media, email, web browsing and internet-based messaging) and the Browse & Stream Cruise Package (for streaming and high-bandwidth usage).

Norwegian Cruise Line

Norwegian Cruise Line is currently rolling out Starlink throughout its fleet this year, with select ships presently sailing with the upgraded service. Currently, the ships with upgraded internet include Norwegian Viva, Norwegian Prima, Norwegian Encore, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic and Norwegian Pearl.

NCL offers two levels of bandwidth available for purchase: the Unlimited Wi-Fi Package and the Unlimited Premium Wi-Fi Package. As part of the line's Free at Sea promotion , guests can receive a limited number of Wi-Fi minutes for free.

Oceania Cruises

Oceania Cruises is rolling out Starlink Wi-Fi on all its ships and will have its entire fleet outfitted with the service by the end of 2024. Oceania Cruises offers fleetwide basic complimentary internet with a premium option available for streaming.

Princess Cruises

Princess Cruises ' fleet features MedallionNet, the only Wi-Fi network in the cruise industry that combines multi-orbit satellites — Geostationary Earth Orbit (GEO), Mid-Earth Orbit (MEO) and Low Earth Orbit (LEO/Starlink) with 5G terrestrial networks to deliver a strong connection regardless of ship location. There is one level of bandwidth available.

Regent Seven Seas Cruises

Starlink Wi-Fi can currently be found on two Regent Seven Seas ships, Seven Seas Mariner and Seven Seas Grandeur. The entire Regent Seven Seas fleet will be equipped with Starlink Wi-Fi by the end of 2024. There are two levels of bandwidth available on Regent Seven Seas: A complimentary basic package for emails and news and an upgraded package for streaming services and high-bandwidth usage that's available for a fee.

Royal Caribbean

Royal Caribbean 's entire fleet features Starlink Wi-Fi at an additional cost. There is one level of bandwidth available.

Seabourn offers fleetwide complimentary Starlink Wi-Fi. There is one level of bandwidth available.

Silversea Cruises

Silversea Cruises ' entire fleet features Starlink Wi-Fi. There are two levels of bandwidth available: Standard Internet (for social media, email, web browsing and internet-based messaging) and Premium Internet (for streaming and high-bandwidth usage). Your suite and ship class determine which option you receive at no extra charge. Upgrades in service are available for an additional fee.

Viking 's entire fleet features Starlink Wi-Fi at no additional cost. There is one level of bandwidth, though the line advises users that it can limit heavy-bandwidth usage to ensure all have equal access.

Virgin Voyages

Virgin Voyages ' entire fleet features Starlink Wi-Fi at no additional cost. The included plan allows for social media, email, web browsing and internet-based messaging. There is an upgraded Premium bandwidth option available for streaming and high-bandwidth usage for an additional fee.

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Scottish first minister could quit as early as today

Find out about every cruise ship visiting in 2024 with our interactive timetable.

ANOTHER busy cruise ship season is underway in Greenock and the Telegraph is the best place to find out about of all of the upcoming arrivals.

Below you’ll find the full list of ships set to arrive in Inverclyde in 2024 which we’ll be updating as the season progresses so you don’t miss a single stop off.

As always there are big arrivals to look forward to, with Cunard's brand new Queen Anne liner set to make her first appearance in Greenock and plenty of familiar faces also paying a visit.

New this year is our interactive cruise ship timetable, which allows readers to scroll through our collection of articles and pictures to find out more about the vessels.

If there’s a specific arrival you’d like to know more about, you can find it on the timeline and click its name to jump to it directly.

You can also use the magnifying glass icons to zoom in and out on the timeline if the ship names are too close together.

Be sure to bookmark this page and check back throughout the year to see all of our pictures, stories and behind-the-scenes looks at the ships.

Greenock Ocean Terminal cruise ship timetable

Below is the full Greenock cruise ship timetable for 2024. You can click the arrivals which are underlined to find out more about that ship's visit.

Date                    Ship Name

26-Apr-24          REGAL PRINCESS

27-Apr-24          SIRENA

30-Apr-24          SPITSBERGEN

05-May-24         MEIN SCHIFF 3

08-May-24         REGAL PRINCESS

10-May-24         SPITSBERGEN

14-May-24         MEIN SCHIFF 3

17-May-24         LE BELLOT

17-May-24         LE BOREAL

18-May-24         LE CHAMPLAIN

19-May-24         CELEBRITY SILHOUETTE

20-May-24         SPITSBERGEN

20-May-24         NORWEGIAN DAWN

21-May-24         REGAL PRINCESS

25-May-24         WORLD NAVIGATOR

27-May-24         LE BOREAL

29-May-24         VILLA VIE ODYSSEY

29-May-24         DUMONT D'URVILLE

31-May-24         LE BELLOT

01-Jun-24          QUEEN ANNE

01-Jun-24          LE CHAMPLAIN

02-Jun-24          REGAL PRINCESS

07-Jun-24          MEIN SCHIFF 3

08-Jun-24          STAR LEGEND

13-Jun-24          REGAL PRINCESS

14-Jun-24          DUMONT D'URVILLE

15-Jun-24          LE CHAMPLAIN

16-Jun-24          SILVER SPIRIT

17-Jun-24          JEWEL OF THE SEAS

18-Jun-24          MEIN SCHIFF 3

24-Jun-24          STAR LEGEND

25-Jun-24          REGAL PRINCESS

29-Jun-24          AZAMARA ONWARD

01-Jul-24            CARNIVAL LEGEND

02-Jul-24           MS MARINA

07-Jul-24           REGAL PRINCESS

11-Jul-24            MEIN SCHIFF 3

19-Jul-24           REGAL PRINCESS

20-Jul-24           AZAMARA QUEST

22-Jul-24           CARNIVAL LEGEND

23-Jul-24           ARCADIA

24-Jul-24           JEWEL OF THE SEAS

26-Jul-24           QUEEN ANNE

31-Jul-24            REGAL PRINCESS

01-Aug-24         SILVER SPIRIT

02-Aug-24         NORWEGIAN DAWN

03-Aug-24         MEIN SCHIFF 3

04-Aug-24         AURORA

06-Aug-24         JEWEL OF THE SEAS

12-Aug-24         REGAL PRINCESS

13-Aug-24         AIDA BELLA

15-Aug-24         CARNIVAL LEGEND

19-Aug-24         NAUTICA

24-Aug-24         MEIN SCHIFF 3

25-Aug-24         REGAL PRINCESS

26-Aug-24         MS MARINA

03-Sep-24         CARIBBEAN PRINCESS

04-Sep-24         MS MARINA

04-Sep-24         DUMONT D'URVILLE

05-Sep-24         QUEEN MARY 2

09-Sep-24         CELEBRITY APEX

10-Sep-24         DISNEY DREAM

12-Sep-24         CRYSTAL SYMPHONY

17-Sep-24         REGAL PRINCESS

21-Sep-24         WORLD VOYAGER

30-Sep-24         REGAL PRINCESS

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  • Holland America Line

HAL's internet speed and Zoom/Video Calls

ohioNCLcruiser

By ohioNCLcruiser , July 7, 2021 in Holland America Line

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3,000+ Club

ohioNCLcruiser

Hey Everyone! I'm lucky to be able to work from anywhere and was thinking of booking a few HAL cruises to work from. From time to time I would have to join a zoom type call and was curious if this is possible on HAL? Basically in your experience, was the internet pretty reliable? Worst case I can join by audio only but would prefer video. Thanks in advance! (This would be on the Kon or Zuiderdam)

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seagarsmoker

seagarsmoker

I never had any luck with enough bandwidth for video to work. I use MS Teams and usually it would "stall". Not to be a "downer", I couldn't even get the audio to work successfully. 

27 minutes ago, seagarsmoker said: I never had any luck with enough bandwidth for video to work. I use MS Teams and usually it would "stall". Not to be a "downer", I couldn't even get the audio to work successfully. 

Not a downer at all, this is exactly the type of feedback I need. Thank you! I know NCL has pretty advanced internet (Netflix can even work) but wasn't sure about the other lines. Thanks again! 

CruiserBruce

CruiserBruce

The internet on HAL has improved a significant amount over the years, but I wouldn't depend on it for enough bandwidth or strong consistency of signal enough to do Zoom or similar. Particularly if the ship is moving, plus busy times of the day have serious demand/bandwidth issues.

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The-Inside-Cabin

1 hour ago, ohioNCLcruiser said: Hey Everyone! I'm lucky to be able to work from anywhere and was thinking of booking a few HAL cruises to work from. From time to time I would have to join a zoom type call and was curious if this is possible on HAL? Basically in your experience, was the internet pretty reliable? Worst case I can join by audio only but would prefer video. Thanks in advance! (This would be on the Kon or Zuiderdam)

A bigger factor is your location.   You will find faster connections in the carribean than in the mid pacific.    I can easily stream or zoom in the carribean on any ship.....off the coast of Cook Islands - not so well.    

There are many more satellites and bandwidth available to the ships in the carribean.   I think that is much more of the limiting factor than the ships hardware.  

Nevertheless, I wouldn't go on ANY cruise if missing a ZOOM call was a big deal.   Even the fastest ship will have issues from time to time - and usually at the WORST possible time....

10,000+ Club

Since most internet satellites are over the equator, don't expect much in Alaska.  Speed is very slow while sailing and the farther north provides spotty connections at best.

Speed in the Caribbean is good enough to check email or limited surfing.  Since you will be sharing bandwidth with all of your fellow passengers, from 8:00 AM until 10:00 PM ship time will be slow.  If you are lucky enough to have a repeater in your stateroom, you will have a better connection.

I would not count on Zoom sessions.

KirkNC

43 minutes ago, The-Inside-Cabin said: A bigger factor is your location.    You will find faster connections in the carribean than in the mid pacific.    I can easily stream or zoom in the carribean on any ship.....off the coast of Cook Islands - not so well.       There are many more satellites and bandwidth available to the ships in the carribean.   I think that is much more of the limiting factor than the ships hardware.     Nevertheless, I wouldn't go on ANY cruise if missing a ZOOM call was a big deal.   Even the fastest ship will have issues from time to time - and usually at the WORST possible time....

An often overlooked factor.  I suspect most who post about better internet speeds are on coastal US, Caribbean or Med cruises.

Thanks for the feedback all! The location would be Mexican riv and pacific coastal. Luckily this would only be one or two calls a week. Will think about it more. Thanks again!

Mary229

Immediately before the shut down Carnival Corporation announced a new satellite upgrade.  We won't know until people start reporting after this summer's sailings.  I look forward to reading those reports

dfish

In August/September of 2019 I had to participate in two Zoom calls.  We were off the coast of Greenland for the first one and Iceland for the second one.  The first one worked perfectly, the second not so great, but the problem may have been that the tablet was uploading photos from my memory card.  I should have waited to start that.   I had the premium package that I had pre-ordered before the cruise.

The speeds vary considerably with the overall load. Everyone on the ship is sharing the same "pipe" so it can be very fast at times and snail's-pace sluggish at others. Unless your work video meetings are at really odd times, I wouldn't count on having enough bandwidth for video. Audio is probably okay as long as you're not "meeting" right after breakfast. That's when things are usually slowest.

Cool Cruiser

AFNavigator

20 minutes ago, POA1 said: The speeds vary considerably with the overall load. Everyone on the ship is sharing the same "pipe" so it can be very fast at times and snail's-pace sluggish at others. Unless your work video meetings are at really odd times, I wouldn't count on having enough bandwidth for video. Audio is probably okay as long as you're not "meeting" right after breakfast. That's when things are usually slowest.

Keep in mind the "Have It All" package and many promotional offers over the last year include internet.  "Have It All" includes the mid-grade "Surf" package but some of the earlier offers included HAL's fastest "Premium" package.  The result of all the included internet packages is an almost certainty that more cruisers will be trying to use the onboard internet pipe than was the case pre-COVID.

Unless HAL upgraded onboard bandwidth during the cruising stoppage (I don't recall seeing any HAL announcements of that happening), that larger number of internet users likely will clog the bandwidth resulting in slower service for all.  I believe HAL may have upgraded speeds somewhat pre-COVID but the larger number of internet users, because of those packages, may more than offset those speed gains.  If that turns out not to be the case, everyone can treat it as a pleasant surprise.

kwb101

On Volendam last January and February, we found that HAL's Premium Internet (which was the inky plan that allowed streaming video) had a daily limit (IIRC 500MB), and also blocked some sites (why DuckDuckGo search engine?).

You might want to call HAL and ask specifically about Zoom, signal strength on  particular voyages, and how much daily bandwidth you'd get with the Premium plan. Also, you may want to check the price (notwithstanding Internet service being included in the fare). Good luck!

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  1. 9 Cruise Zoom Backgrounds for Your Next Video Call

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COMMENTS

  1. Can You Work Remotely While Taking a Cruise? Here's Everything to Know…

    That means some work tools such as video calling (Zoom, Teams, etc.), may not be allowed. ... Even if your cruise ship does offer streaming, however, doesn't mean you're in the clear. Put simply, providing wi-fi access on a ship at sea is difficult. The connection can be spotty at times, depending on weather, location, and network traffic.

  2. Using Zoom on a Cruise, have you done it? : r/Cruise

    Use Zoom without video (where possible) If you must use video downgrade the quality (use 720p/ vs 1080p) Ping rate will be high (so you might get some lag in your call) In you are in the Caribbean you should be OK, Alaska depending on where you are, Atlantic crossing.. it sucks. 1. KTB1962.

  3. I Work Remotely From a Cruise Ship

    Working from a cruise ship might not be for you if you're required to upload a video to YouTube or be on video for 100% of your Zoom calls. Zoom with video turned off works well.

  4. Zoom Meeting while at Sea

    Therefore, it feels like web browsing is so slow on-board ship. The other issue is bandwidth. Since Internet is a shared resource on board ship, there are bandwidth constraints and traffic speed limitations (traffic shaping). Computer audio (VoIP) is very bandwidth hungry, and webcam video consumes even more traffic.

  5. Wifi and Zoom, is it possible?

    18. September 23, 2011. Ohio. #1. Posted 5 hours ago. Hi Everyone! I am going to be taking 2 Princess Cruises this year and both of them I will have to do some work while on board. I usually connect with my clients over zoom audio with no camera on. Princess claims their internet is fastest enough to do this but I wanted to ask if any of you ...

  6. Anyone attended a Zoom Meeting during their RCI cruise?

    We're scheduled for a cruise on Allure OTS (in a few months) and today at work I found out I having training scheduled via Zoom Meeting for multiple days @ 8 hours a day during our cruise. Has anyone attended a lengthy Zoom Meeting while on Allure OTS or another RCI ship?

  7. Can You Work From A Cruise Ship?

    Ship-Specific Work Experiences. Cruise Critic editors have been on a range of cruise lines and ships since cruising's return in 2021, and we list our connectivity successes --and failures -- from ...

  8. Fastest Cruise Wi-Fi & Internet at Sea: Voom

    It's VOOM, the fastest cruise wifi- now available on the entire cruise ship fleet. VOOM is instantly streaming, sharing on the fly, high-speed cruise wi-fi/internet. Enjoy all your favorite movies and shows on Netflix and share every unforgettable moment of your cruise vacation.

  9. Can You Do Zoom Calls on a Cruise Ship?

    Conclusion: In conclusion, yes it is possible to do Zoom calls on a cruise ship but there might be some limitations and additional costs involved depending on the type of vessel and the policies of the particular cruise line. Before embarking on your voyage, make sure to check with your cruise line about any restrictions they may have regarding ...

  10. Complete Guide to Using Your Phone on a Cruise (Carnival, Royal

    The cruise line offers VOOM internet access across its fleet, which is touted as one of the fastest wi-fi services of any major cruise line. With it, you can hook up your phone to wi-fi and make calls (via wi-fi), text, use apps, and browse the web. Prices are not set in stone, but vary between around $15-25 a day.

  11. Is the Voom internet on Royal Caribbean cruise ships really as fast as

    On a cruise ship, you'll be lucky to get download speeds of 5 Mbps. ... 45-minute staff meeting on Zoom while the ship was docked at Perfect Day at CocoCay. Factors affecting Voom speed. Royal Caribbean's Voom service is generally faster on the line's newer vessels, which were wired from the beginning with higher-speed internet in mind. ...

  12. What is VOOM and how much does it cost?

    The cost of VOOM varies by the number of devices and the service package purchased. We recommend that guests purchase VOOM pre-cruise to enjoy the biggest discount from onboard prices. Simply log in to My Cruises, and go to Cruise Planner. Guests who have a reservation with payment may also contact 1-800-398-9819 for Pre-Cruise Planning Assistance.

  13. I tried Elon Musk's Starlink internet on a Royal Caribbean cruise ship

    We were excited to test the speeds while on the island, which includes wifi access if you purchased a package on the ship. To our surprise, the service remained strong even on the south side of the island, with Surf showing download speeds of 19.93 Mbps and upload speeds of 8.19 Mbps, while Surf & Stream showed download speeds of 52.50 Mbps and ...

  14. Cruise Ships & Wifi (Free Internet on Cruise Ships?) Updated 2024

    Unlimited Wi-Fi Package - 1 device is $25.50/day when purchased prior to your cruise. This allows you to browse websites, use social media apps (except for TikTok), and access email (no VPN). Unlimited Premium Wi-Fi Package - 1 device is 34.99/day when purchased prior to your cruise.

  15. 9 Cruise Zoom Backgrounds for Socializing Away from Sea

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  16. Wi-Fi on cruise ships: What you need to know about internet use on

    At the very low end, it now offers a Social Wi-Fi plan that allows access to all the key social sites (Facebook, Twitter, Instagram, etc.) as well as messaging services such as WhatsApp, for just $15.30 a day ($18 when purchased on board). A slightly more expensive Value Wi-Fi plan, at $19.55 per day when bought in advance ($23 per day when ...

  17. Will need to do a zoom meeting on ship, will base internet work?

    On an Alaska cruise do your Zoom over cellular while at a port. Voom in Alaska is very spotty because it's so far North and satellite coverage is lacking. Anywhere and everywhere Voom can be spotty at times. If its raining satellite internet gets slow and Zoom may not work at all even on the newest ships with the best Voom technology.

  18. So Premium WiFi does work with Zoom...

    Fullerton, CA. #1. Posted March 26. For our past cruise on Panorama, I was able to truly test out the WiFi capability against Zoom, and I was happy. I upgraded the WiFi from Value to Premium for $14, so basically $2 a day. I was able to join three separate Zoom meeting for a total 4 hours (1hr, 1.5hr, 1.5hr) with full audio and video on, and ...

  19. AT&T at Sea for Zoom calls? : r/Cruise

    Just need to understand if it's a workable solution as—from everything I've read—the ship's Wifi can't handle Zoom calls reliably. ... Icon of the Seas, the current record holder for the world's biggest cruise ship in the world. 250,800 gross tons, 1,198 feet long.

  20. Cruise Announcements Interupting Zoom meeting : r/Cruise

    Most announcements are only in public spaces and not staterooms, so that's a factor as well. Plus most lines only do announcements once or twice a day, except for embarkation day, so it's not been a big factor. For me, finding outlets, on most ships, has been a bigger factor than background noise. I've heard good reviews about Krisp.

  21. Starlink on cruise ships: Which lines have faster internet ...

    Whether you're keen on live-streaming penguins from your balcony on an Antarctica cruise, catching up on your favorite TV series or hopping on a Zoom call in the middle of the Pacific ...

  22. Find out about every cruise ship visiting in 2024 with our interactive

    Greenock Ocean Terminal cruise ship timetable . Below is the full Greenock cruise ship timetable for 2024. You can click the arrivals which are underlined to find out more about that ship's visit. Date Ship Name. 26-Apr-24 REGAL PRINCESS. 27-Apr-24 SIRENA. 30-Apr-24 SPITSBERGEN. 05-May-24 MEIN SCHIFF 3

  23. Why Some Smart Cruise Travelers Stay on the Ship During Port Days

    WHEN SUSAN HARSELL, a travel adviser based in Basye, Va., arrives at a port during a cruise vacation, she runs through a mental checklist to decide whether she wants to get off the ship or not ...

  24. can I hotspot or use a travel router?

    The travel router seems like a compliant use of VOOM. The connection is used from one location. The reason I would purchase a multi-device package is to simultaneously use the network from multiple locations. Specifically, so the group of us can call each other. Cruise ships are rather large towns, approaching the size of a small city.

  25. Full Greenock cruise ship timetable for 2024 revealed

    You can also use the magnifying glass icons to zoom in and out on the timeline if the ship names are too close together. ... Below is the full Greenock cruise ship timetable for 2024. You can click the arrivals which are underlined to find out more about that ship's visit.

  26. HAL's internet speed and Zoom/Video Calls

    Posted July 7, 2021. The internet on HAL has improved a significant amount over the years, but I wouldn't depend on it for enough bandwidth or strong consistency of signal enough to do Zoom or similar. Particularly if the ship is moving, plus busy times of the day have serious demand/bandwidth issues. 1.