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Gemstone Travel Logistics Recovers Thousands of Dollars

Case Studies Gemstone Travel Logistics Recovers Thousands of Dollars

Travel credit management saves hundreds of thousands of dollars for Gemstone client 

When Canada’s Global Travel Advisory came into effect on March 16, 2020, in response to the COVID-19 pandemic, travel plans across the country were cancelled. One of Gemstone Travel’s largest commercial flight clients was impacted by the cancellations, accumulating over $300,000 in future travel credits (FTCs).

While FTCs are typically valid for 1-2 years, the bookings are purged from the reservation system within six months, leading to the potential loss of credits. With this many FTCs on the line, our duty to accurately track and manage them with minimal impact on our clients’ travel spend became monumental.

A New Tracking Solution

Our previous tracking system (a paper filing system backed up by our client-facing flight booking software, CIRYS) had managed the two dozen or so annual FTCs we received. However, as hundreds of credits rolled in within a single month in 2020, it quickly became clear that we needed a more robust system. It would need to offer remote access and the focus would be on ensuring each credit could be used as soon as possible to prevent expiration.

The main challenge we faced was in delegating time and manpower to the project as we managed a three-person commercial travel agency during the most volatile time in the travel world. At the time, airline policies and FTC processing rules were changing almost daily. Additionally, our team had to transition to working from home, which meant we couldn’t easily access files. The entire team worked tirelessly during that period to ensure that not a single file was missed and that every travel dollar was accounted for, all in accordance with the most current airline policies.

Today, the new FTC tracking system includes an electronic filing system, client-facing information stored in CIRYS, and a reference sheet that allows us to track when credits are used and which are about to expire.

Outcome / Results

This simple but multi-layer solution provided us with several benefits:  

• The ability to reference specific booking details for cancelled flights. 
• The ability to provide the client with direct information about flights and credits.   
• Guaranteed accuracy for re-booking. 
• Subsequent tracking of the used credits, as well as transparency for our clients.  
• The fast and efficient use of credits to ensure complete cost-savings. 

Thanks to the ability of the team to pivot rapidly, by the end of 2020, every travel credit and dollar spent on travel was fully accounted for and used. Additionally, the new process for tracking FTC data has become the gold standard for all internal data management at Gemstone Logistics, allowing us to maintain a more fluid work environment, greater accuracy and efficiency, and better client communications across the board.    

Project Key Results

Travel dollars saved.

Travel credits processed.

Travel credits wasted.

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Clients Trusted by these market leaders

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Helping Gemstone  Businesses to Grow

Manage your coloredstone business online from anywhere! From your office or from the comfort of your home or while travelling overseas.

Helping Gemstone Businesses to Grow

Manage your colored stone business online from anywhere! From your office or from the comfort of your home or while travelling overseas.

Manage Gemstone Business Online:

Automate your business and see how easy to manage.

Managing colored gemstone inventory is not hard anymore. Nveloop GMS simplifies the complexities in the colored gemstone business. Manage purchasing, cutting, polishing, sales, memo (consignment), lab reports and coloredstone inventory in a single online system. 

Mobile friendly system let you take your business with you anywhere you travel. Quote prices for blue sapphire inquiries while waiting for your flight or check your inventory before you by a parcel of spinels. The options are unlimited with the gem software.

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Automate and increase productivity

A complete lab management system for busy gemstone testing labs. Simple order management functions, billings and customer management expands the lab’s ability to offer different service/ price plans.

Online and QR code verification facilities let your lab to compete with industry leaders GRS, GIA, Lotus. 

Helping Colored Gemstone Industry to Automate Business

Nveloop is an industry leader in providing information technology services to the colored gemtone industry.

Our software systems help colored gemstone business owners and gemologist to manage their business online and help them in international market expansion.

GLMS for Gem Testing Lab

Increase productivity of your gemstone  lab. Issue test certificates in double quick time. 

GMS software for Gem Companies

User friendly online software for colored gemstone business.

Ecommerce Website for Online Sales

Expand the business online. Sell your gemstones and jewelry to the customers around the world.

Let’s Work Together for Growth

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Gemstone Travel provides competitively priced, personalized commercial travel booking services to corporate clients across Canada.

Led by qualified travel agents with combined experience of well over 30 years, we have the expertise needed to help effectively manage your corporate travel program.

Gemstone Travel is fully accredited by the International Air Transportation Association and a member of the Association of Canadian Travel Agencies.

Travel made easy

At Gemstone Travel, we take the guesswork out of managing commercial travel. Here’s how we do it.

• We put you in full control of your commercial travel budget by providing unbiased, competitive rates on commercial flights, hotels, and car rentals. Our services are completely scalable and customizable to suit all budgets.
• We help ensure compliance with existing company policies and procedures. Simply tell us what your requirements are, and we’ll guarantee to meet them so you never have to worry.
• We make it easier for travellers to get where they’re going by simplifying complex travel logistics. We’ll get your employees where they need to go as quickly and simply as possible, no matter how remote their destination or starting point may be.

Travel Insurance

Click the banner below to book your travel insurance with Manulife Financial.

Experience the renowned GemCloud Software

Manage gemstone inventory & streamline operations with gemcloud..

Discover GemCloud, the ultimate ERP for your gemstone business. Key features: inventory management & organization, secure, tracking, online payments, consignments in & out, real-time notifications, accounting, sales tools, invoices, purchase orders, analytics, own e-commerce website & sync with third-party platforms. 

Trusted by 100’s of Gem and Jewelry manufacturers and sellers

Run Your Business At Ease & From Anywhere

With GemCloud, discover how easy running your business could be… PRIVATE & SECURE

Manage Cutting With

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GemCloud signature features will help you boost sales, move your stock faster and gain global visibility. Create interactive lists with sharable link, memos, Invoices and much more.

Inventory Management

Manage a quick and easy process of checking in new stock, barcoding, and easily tracking it. Managing your inventory cannot be easier then on GemCloud

GemCloud protects your privacy. Using Amazon AWS private cloud with dual factor authentication and hash database encryption.

GemCloud gives you an overview of your finances in real time. We Provide quick and easy invoice creation, whats due, partial payments, tracking and much more.

Visible from any device, GemCloud provides you with a visual overview of your entire business. Export in multiple formats.

Your Own Website

Create your own website and include your online catalogue to share with your clients 24/7 through a secured login.

GemCloud Ecosystem

GemCloud’s stack of software connects all industry players.

Traders ERP

Manage your inventory and connecet with your customers, your website, your accounting software, and make more sales.

Marketplaces

Optionally become a GemCloud Partner Vendor and you can elect to share any portion of your inventory to marketplaces and websites all over the world.

Laboratories

Send your gemstones to GemCloud Partner Laboratories and automatically Import gemstone data, images, 360 videos, and certificates directly into your ERP.

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Round the clock support and training is provided for FREE. Together we will customize and build solutions to make your business faster, easier, and more efficient.

We are Loved by Thousands

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Tanawat Khankaew

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We are Loved by Hundreds

“Gemcloud greatly helps us to organize and manage our inventory. Reaching our clients has never been easier. With GemCloud we can create instant quotations that look like mini websites!”

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• About company
• GENERAL CONTRACTOR

+7 (495) 526-30-40 +7 (49657) 0-30-99

THE HISTORY OF THE COMPANY CREATION

1993 how the construction company remstroy was created   the year 1993 was a period when a lot of construction companies, which had been working successfully during the soviet times and had rich staff capacity, were forced to cease their activity for various reasons. a lot of capable specialists either had to look for another job or change their field. but there were also those who were willing to realise their potential in the field of construction in accordance with the received degree and the experience they had accumulated. thus, in 1993 in elektrostal (moscow oblast) a group of specialists and people sharing each other’s ideas, who had enormous educational background and the highest degree in architecture, organized and registered ooo firm erg which began its rapid development and successful work, offering its service both on the construction market and other areas. 2000 industrial construction is the main area   seven years of successful work have shown that combining different types of activities in the same company is not always convenient. and in the year 2000 the founders of ooo firm erg decided to create and register a monoprofile construction company ooo remstroy construction company. industrial construction was chosen as the priority area. it was in this area that the directors of ooo sk remstroy began their working life and grew as specialists. in order to achieve the set goal, they selected a mobile team of professionals in the field of industrial construction, which allows us to cope with the tasks assigned to ooo sk remstroy throughout russia and the near abroad. 2010 manufacturing of metal structures   we possess modern equipment that allows us to carry out the entire cycle of works on the manufacture of metal structures of any complexity without assistance. designing – production – installation of metal structures. a staff of professionals and well-coordinated interaction of the departments let us carry out the work as soon as possible and in accordance with all customer’s requirements.” extract from the list of members of self-regulatory organizations, construction.

LICENSE OF MINISTRY OF EMERGENCY SITUATIONS

Certificates, system of managing quality.

SYSTEM OF ECOLOGIAL MANAGEMENT

SYSTEM OF OCCUPATIONAL SAFETY AND HEALTH MANAGEMENT

LETTERS OF RECOMMENDATION

THE GEOGRAPHY OF CONSTRUCTION SITES

YOU CAN FIND MORE INFORMATION ON THE CONSTRUCTION SITES OF OOO REMSTROY ON THE PAGE OF THE SITE

OUR CLIENTS

http://remstroi.pro/yandex-promyshlennoe-stroitelstvo