Travel Guard

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Stevens Point, WI 54481

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Photo of David O.

I got Travel Guard in case of Covid-19. International travel requires negative PCR test. I tested positive, as I had Covid-19, although symptoms did not require medical treatment. I had to cancel trip. I was not alliwed to board plane. Airline gave back money except $350 cancelation fee. I fiked a claim with Travel Guard fir $350. Travel Guard refused to honor policy provision "sickness of insured" because I wasn't sIck enough to require hospitalization and treatment. Insurance from Travel Guard is a waste of the premium. FRAUD AND RIP-OFF!

Photo of Kathy Z.

I purchased this service for a trip this spring. We needed to cancel because of several reasons one of them being a ill family member that had to go into hospice care. They actually wanted MEDICAL RECORDS for a dying sister in law. Just a waste of time and money!

Photo of Romeo S.

I should have checked Yelp before buying AIG Travel Guard insurance on 03/17/20 on a trip to Hawaii scheduled on 04/07/20. Costco Travel canceled the trip on 03/26/20 on Hawaii governor order for 14 day quarantine requirement. There is no phone answer or email to reach since 03/17/20 therefore I have no one to ask if I need to cancel insurance for refund which is 15 days from 03/17/20. I called several times and was able to reach operator in mid-May and in mid-June who told me to wait insurance claim to call me back since they are overwhelmed with claims. AIG Travel Guard just recently put a notification (no such notification in March or April) that on 03/11/20, World Health Organization, declared Covid-19 pandemic and anyone who purchase after 03/11/20 is not considered "Unforeseen" but why would they take my money if they consider it unforeseen period? It is not ban to travel to Hawaii until Hawaii governor required it on 03/26/20 which I consider unforeseen since I can still travel to Hawaii until then. Very deceiving to quickly take my money, no way to reach them in March, took them 3 months to reply to my claim when they indicate they promptly inform reply to claim generally within 15 days and find lame excuse to pay the claim. I will definitely advised friends and families about this company. Beware!

Photo of Lorrie C.

They advertise like they'll pay if you have to cancel their trip, but once you read the terms it's guaranteed they won't. Scam.

Photo of Jay D.

such a rip off. this company is scuzzy and is taking advantage of people who have had travel cancelled because of covid-19. very patriotic of them to scam the public this way. my tour group to panama cancelled my reservation because they're not sure if the country would open again by the time my tour date would start. thought myself smart and lucky to have paid for travel insurance in case of a trip cancellation due to covid-19. this company will absolutely not pay for cancellations for covid-19 even though the destination is to a place that is not accessible to travelers. don't trust expedia-aarp as they place this "travel insurance" on their website, as least to me, giving it credibility to consumers that truse aarp and expedia.

Photo of Peter M.

Worst possible company to insure with. Save your money. They are a total ripoff. Should be negative stars. My flight was canceled by airlines and there are no options but they don't cover it and won't reimburse me for the money I spent on the insurance I bought. I am out over $3,000. What a scam. AIG TravelGuard sucks big time and I will scream it to the world.

Photo of Joe V.

My first mistake was purchasing a hotel room through Expedia. My second mistake was purchasing insurance from travel guard. My daughter ended up getting the flu and didn't want to sit in a hotel room for three more days, so we drove her to Los Angeles. Since there was room at our condo for everyone else we didn't need the hotel any longer so we cancelled it. Lessons learned-don't book a hotel room through Expedia and don't buy travel insurance through these losers.

Photo of Agnes R.

Stay away from Travel Guard. I went on a trip outside the US and during my trip I experienced a sharp pain on my ear. After a week with the pain still persistent, I was convinced I had an ear infection. I went to the ER who referred me to an EENT specialist. The doctor examined me and ruled out ear infection. Both ears were fine. She referred me to a TMJ specialist who said the pain could be caused by the presence of an impacted tooth, or by TMJ or both. He recommended I undergo surgery to remove the impacted tooth and see if the pain goes away. Before setting a date for surgery, I called Travel Guard first to make sure my surgery would be covered. In my policy, it states that "the cost of emergency dental treatment is covered" but I wanted to be sure. My question was very simple: Will my surgery be covered as stated in my policy? I was passed from one person to another to another. When the third person asked me to call back on Monday to speak to another person, I got the message: THEY DO NOT WANT TO ENTERTAIN CLAIMS. Especially the third person I spoke to named MAYA who was very standoffish and had an attitude. So my advise: Stay away from Travel Guard.

Photo of toni c.

TRAVEL GUARD (AIG) Insurance is the worst! I have been on the phone, emailing and have sent in required documents and they don't help at all. I would give them -0 stars. DO NOT BUY THIS INSURANCE. You will not get your money back. Our flight was cancelled and I also had a doctors note. I have been trying to get my $6,378.00 back since mid April. I am going to find an attorney. They are no good and I paid $1,000.00 for their "insurance." The claim forms are enough to give you a coronary.

Photo of Yolanda L.

We booked a ticket from the US to South Africa. We were sold insurance that promised if we cancelled, needed to reschedule; we would be reimbursed. Not true, the operator was an asshole. On top of that there are only a handful of scenerios in which you can use your insurance to get reimbursed. You have to file a major long claim, provide proof, up to including medical health recirds, then a claims analyst must review and approve. Which is not guaranteed. Do not buy it!! Its a rip off

4 other reviews that are not currently recommended

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TRAVEL GUARD GROUP, INC. STEVENS POINT, WI

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travel guard group inc stevens point wi

Travel Guard

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Travel Guard Plans

Compare coverage levels and pricing on our most popular plans with our product comparison tool—and find a Travel Guard plan that’s right for you. 

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Our top-of-the-line, comprehensive travel coverage that sets the standard.

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A comprehensive travel plan with superb coverage and service from start to finish.

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Savvy coverage for the budget-minded traveler.

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Immediate coverage for unplanned trips and adventures

Annual Travel Insurance Plan

Year-round coverage for your travel investments.

Millions of travelers each year trust AIG's Travel Guard to cover their vacations

Travel insurance plans provide coverage for certain costs and losses associated with traveling. Travel Guard ® helps you navigate canceled flights, lost bags, sudden health emergencies, and much more—almost anywhere in the world. Whether you’re planning a two-day getaway, a cruise, an adventure vacation, or a month-long international holiday, our plans help cover travelers and their trip inverstments.

travel guard group inc stevens point wi

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Coverage available to residents of U.S. states and the District of Columbia only. These plans provide insurance coverage that only applies during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of each policy with your existing life, health, home, and automobile insurance policies, as well as any other coverage which you may already have or is available to you, including through other insurers, as a member of an organization, or through your credit card program(s). If you have any questions about your current coverage, call your insurer or insurance agent or broker. Coverage is offered by Travel Guard Group, Inc .(Travel Guard). California lic. no. 0B93606, 3300 Business Park Drive, Stevens Point, WI 54482,  www.travelguard.com.  CA DOI toll free number: 800-927-HELP.

This is only a brief description of the coverage(s) available. The policy will contain reductions, limitations, exclusions and termination provisions. Insurance underwritten by National Union Fire Insurance Company of Pittsburgh, Pa., a Pennsylvania insurance company, with its principal place of business at 1271 Ave of the Americas, Floor 41, New York, NY, 10020-1304. It is currently authorized to transact business in all states and the District of Columbia. NAIC No. 19445. Coverage may not be available in all states.

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TRAVEL GUARD GROUP, INC. branch

  • 3300 BUSINESS PARK DRIVE
  • STEVENS POINT
  • United States
  • AIG TRAVEL GUARD (trading name)

Recent filings for TRAVEL GUARD GROUP, INC.

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Company Addresses

3300 BUSINESS PARK DRIVE, STEVENS POINT, WI, 54482

3300 BUSINESS PARK DRIVE, STEVENS POINT, WI, 54482, USA

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  2. Travel Guard Stevens Point

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COMMENTS

  1. Contact Us

    Reach us by phone: U.S toll free: 1-800-826-5248 U.S. and international collect: 1-715-345-0505 Additional Contact Info: Travel Guard 3300 Business Park Drive Stevens Point, WI 54482 Contact us for more information about purchasing a travel insurance plan, or for additional information on your existing plan.

  2. Travel Guard Group, Inc.

    3300 Business Park Dr Stevens Point, WI 54482-8851 Get Directions Visit Website Email this Business (715) 345-1041 Want a quote from this business? Get a Quote 1.08/5 Average of 286 Customer...

  3. Travel Guard Group, Inc. Company Profile

    Address: 3300 Business Park Dr Stevens Point, WI, 54482-8851 United States See other locations

  4. TRAVEL GUARD

    Travel Guard 1.0 (15 reviews) Unclaimed Travel Services Add photo or video Write a review Add photo Location & Hours Suggest an edit Stevens Point, WI 54481 You Might Also Consider Sponsored To The Point Travel 4.5 miles away from Travel Guard Experience the ultimate value in travel planning - and guess what? No hidden fees!

  5. Travel Guard, 1145 Clark St, Stevens Point, WI, Travel Agents

    For more than 20 years, Travel Guard has been one of the leading providers of travel insurance plans in the United States. Based in Stevens Point, Wis., the company specializes in providing innovative travel insurance, assistance and emergency travel service plans for millions of travelers and thousands of companies throughout the world.

  6. Travel Guard, 3300 Business Park Dr, Stevens Point, WI, Insurance

    3300 Business Park Dr Stevens Point, WI 54482 Open until 12:00 AM Hours Sun 12:00 AM - 12:00 AM Mon 12:00 AM - 12:00 AM Tue 12:00 AM - 12:00 AM Wed 12:00 AM - 12:00 AM Thu 12:00 AM - 12:00 AM Fri 12:00 AM - 12:00 AM Sat 12:00 AM - 12:00 AM (715) 345-0505 http://www.travelguard.com

  7. contact-us

    If you have any questions about your current coverage, call your insurer or insurance agent or broker. Coverage is offered by Travel Guard Group, Inc (Travel Guard). California lic. no.0B93606, 3300 Business Park Drive, Stevens Point, WI 54482, www.travelguard.com. CA DOI toll free number: 800-927-HELP.

  8. Report a AIG Personal Lines

    AIG Attn: Travel Guard Po Box 47 Stevens Point WI 54482 Report a claim, first notice of loss & find contact information for Personal Lines - Travel Guard.

  9. Travel Guard

    For Claims Assistance and Forms. Address: Travel Guard 3300 Business Park Drive Stevens Point, WI 54481 Phone: Inside the U.S.: toll free 1-800-826-1300 M-F 7:00 a.m. - 7:00 p.m. CST

  10. TRAVEL GUARD GROUP, INC.. STEVENS POINT, WI

    TRAVEL GUARD GROUP, INC. is an Active company incorporated on June 8, 1998 with the registered number F98000003208. This Foreign for Profit company is located at 3300 BUSINESS PARK DR, STEVENS POINT, WI, 54482 and has been running for twenty-six years. There are currently three active principals. KEY FACTS ABOUT TRAVEL GUARD GROUP, INC.

  11. Travel Guard Group, Inc. in Stevens Point, WI

    Travel Guard Group, Inc. is in the Insurance Brokers, nec business. View competitors, revenue, employees, website and phone number.

  12. Travel Guard Americas LLC Company Profile

    Address: 1145 Clark St Stevens Point, WI, 54481-2933 United States See other locations Website: www.travelguard.com

  13. Help Center

    Contact Us Have a travel emergency? Call us at 1-715-345-0505. For international numbers and general contact info, click on the link below. Contact Us About Us Sell Travel Guard FAQs We get it, travel insurance is confusing. Check out common questions here or call us at 1-800-826-5248

  14. Travel Guard Group, Inc. in Stevens Point, Wisconsin

    Travel Guard Group, Inc. sponsors an employee benefit plan and files Form 5500 annual return/report. As per our records, the last return (form 5500) was filed for year 2007. The contact number for Travel Guard Group, Inc. is (715) 345-1041 .

  15. Travel Guard Travel Insurance

    Coverage is offered by Travel Guard Group, Inc . (Travel Guard). California lic. no. 0B93606, 3300 Business Park Drive, Stevens Point, WI 54482, www.travelguard.com. CA DOI toll free number: 800-927-HELP. This is only a brief description of the coverage (s) available. The policy will contain reductions, limitations, exclusions and termination ...

  16. TRAVEL GUARD GROUP, INC. :: Vermont (US) :: OpenCorporates

    Free and open company data on Vermont (US) company TRAVEL GUARD GROUP, INC. (company number 0078879), 3300 BUSINESS PARK DRIVE, STEVENS POINT, WI, 54482 ... STEVENS POINT, WI, 54482. Changes to our website — to find out why access to some data now requires a login, click here. The Open Database Of The Corporate World. Search. Companies ...