• New User & User Access

Electronic visit verification (EVV)

Information applies to: Private duty nursing, home health aide, home health nursing, RN assessment, waiver nursing, waiver personal care aide and waiver home care attendant

The 21 st Century Cures Act requires state Medicaid plans to implement an EVV system for home and community-based services (HCBS).  

Electronic Visit Verification and claims 

  • Failure to use the EVV platform may result in claim denial
  • It's important to ensure the details of the visit match the claim details
  • We’ll quickly review your application – and if we’re not accepting new applications for your area or specialty, we’ll let you know.

Your responsibility with EVV

  • Document when the visit begins and ends
  • Payer is UnitedHealthcare
  • Billing provider: Provider ID and provider type (agency, IP)
  • Individual: Client ID and name
  • Service provided
  • Date of service
  • Number of units
  • Edit visit details if needed
  • Ensure visit is in “Verified Status” before billing the service

Warning Once you submit your claim, check for claim remittance advice remark code (RARC) N363: “Alert: in the near future, we are implementing new policies/procedures that would affect this determination”. If there is no match, we will deny your claims in the future.

Visit the Ohio Department of Medicaid website to find educational opportunities such as past webinars, schedule a help session or read Frequently asked questions (FAQ) and EVV newsletters. You must complete EVV training to access the EVV system.

Additional resources

  • FAQ for EVV
  • FAQ for EVV devices
  • Covered programs and services
  • Tools and help documents
  • EVV Department of Developmental Disabilities website

Go to the Ohio Department of Medicaid website contact information page   or email  [email protected] .

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Degree and Enrollment Verifications

Mspe (formally known as dean’s letter).

Current students and prior-year graduates applying for residency positions will have their MSPE uploaded by the Residency Advising Team prior to the national upload date.

Prior-year graduates applying for fellowships can request a copy of their MSPE using the MIDUS request process. Instructions on submitting a MIDUS request can be found on the  AAMC website(opens in a new window) . Please direct all MIDUS requests to the Residency Advising Team (contact information below).

Proof of Acceptance, Proof of Enrollment, and Letter of Good Standing

The Senior Director of Student Affairs provides Proof of Acceptance, Proof of Enrollment, and Letters of Good Standing for accepted and current students who need to verify enrollment status for Board Exam registration, Scholarships, Car Insurance Discounts, Military Paperwork, Apartment/Leasing Needs, Jury Duty, and Family Members Traveling internationally for Graduation. Please submit all requests by email for Proof of Enrollment and a Letter of Good Standing to Student Affairs Records Management Specialist, Amanda Mansfield . 

Special Instructions for USMLE Verification

There is a 2-step process for signing up for the USMLE. First, students must complete the NBME’s Certification of Identification and Authorization form. To get this form, students will have to purchase the exam, then the NBME will send the student an email with instructions on how to complete the form. Students will complete the bottom of this form, making sure to check one (but not both) of the boxes at the bottom. Once the student has done that, email the form to Amanda Mansfield in the Office of Student Affairs. Amanda will then process the form and send it directly to the NBME. 

The NBME will also ask Student Affairs to verify the student’s enrollment through their online portal. Once all of that has been done, the student will be able to schedule the exam.

Clinical Education Verification

OMS 3 & 4 Students seeking a letter of good standing for rotations that cover details about student health insurance, malpractice insurance, and vaccination status. Student should contact their Academic Program Administrator (APA) to get their good standing letter. 

Verification for VSLO (Visiting Student Learning Opportunities)

Students that need verification for VSLO please, contact Megan Collins .

Degree Verifications

The Senior Director of Student Affairs provides proof of degree verification. Graduates of Ohio University Heritage College of Osteopathic Medicine seeking degree verification for residency or state licensure can request verification by submitting all requests by email to Amanda Mansfield Records Management Specialist, Amanda Mansfield , by fax 740-590-2399, or by mail to:

OU-HCOM Student Affairs 191 W. Union St.  Heritage Hall 283B Athens, OH 45701

For questions about degree and enrollment verifications, please contact Amanda Mansfield by email or by phone 740-593-2156.

IMAGES

  1. Ohio Medicaid Electronic Visit Verification

    ohio electronic visit verification

  2. Ohio Electronic Visit Verification E V V

    ohio electronic visit verification

  3. Electronic Visit Verification (EVV) in Ohio

    ohio electronic visit verification

  4. Electronic Visit Verification Status by State

    ohio electronic visit verification

  5. PPT

    ohio electronic visit verification

  6. Fillable Online The Ohio Department of Medicaid (ODM) will begin using

    ohio electronic visit verification

VIDEO

  1. Electronic Visit Verification (EVV)

  2. Electronic Visit Verification Implementation in New Hampshire: Provider Meeting, June 1, 2023

  3. What does a Home Care Agency need to know about Electronic Visit Verification and Year-End Tasks?

  4. Alabama Medicaid's Electronic Visit Verification and Monitoring System training video

  5. Arizona's Electronic Visit Verification: A Technical Deep Dive

  6. What are the biggest challenges facing Minnesota’s EVV program?

COMMENTS

  1. Electronic Visit Verification

    Aligning to Federal Requirements. Beginning July 1, 2024, Ohio Administrative Code rule 5160-32-01, Electronic Visit Verification (EVV) program, permits an exemption to visit capture requirements when the direct care worker is a resident of the same household as the individual receiving services.. Ohio Medicaid is now accepting submission of the Electronic Visit Verification Exemption Request ...

  2. Electronic Visit Verification (EVV)

    The Ohio Department of Medicaid (ODM) is implementing Electronic Visit Verification (EVV) for some home and community-based services in response to federal requirements set forth in the 21st Century Cures Act (Cures Act). EVV is an electronic system that verifies key information about the services provided. In accordance with the Cures Act, the ...

  3. Electronic Visit Verification (EVV)

    Electronic Visit Verification, or EVV, is a requirement under the 21st Century Cures Act, a federal law passed in December of 2016. Under the 21st Century Cures Act, states must implement an electronic system to verify certain home and community based services were delivered in order to continue receiving federal financial support toward the costs of those services.

  4. Electronic Visit Verification (EVV)

    Electronic Visit Verification, or EVV, is a requirement under the 21st Century Cures Act, a federal law passed in December of 2016. Under the 21st Century Cures Act, states must implement an electronic system to verify certain home and community based services were delivered in order to continue receiving federal financial support toward the costs of those services.

  5. PDF Electronic Visit Verification (EVV)

    For Provider Assistance: • For general questions about the EVV program, send questions to [email protected]. • Ohio Medicaid Provider Hotline at 1 (800) 686-1516. • For technical questions about using the Sandata EVV system or an alternate EVV system contact EVV Customer Care at 1 (855) 805-3505.

  6. PDF Frequently Asked Questions: Electronic Visit Verification

    August 2023. Electronic Visit Verification (EVV) captures point-of-service information for certain home and community-based services. EVV is used by direct care workers to document the time services begin and end, the provider, the Medicaid recipient, and the location of the service. December 2016, Congress passed the 21st Century Cures Act ...

  7. Electronic Visit Verification Training Available

    If you experience any trouble registering for the training, please contact the EVV Provider Hotline at 1-855-805-3505. If you have general questions about EVV, contact the ODM EVV Unit at [email protected]. Electronic Visit Verification training (EVV) started May 6 for DODD providers of Individual Options (IO) Waiver Nursing and Homemaker ...

  8. PDF Electronic Visit Verification ( EVV)

    SERVICES. EVV is required for all Medicaid personal care (1/1/2019) and home health services (1/1/2023) Phase 2, including PASSPORT and MyCare Ohio services, will begin using EVV by August 2019 * *consumer directed services will be added in Phase 3. The Ohio Department of Medicaid implemented EVV Phase 1 in January 2018 for state plan and other ...

  9. PDF Electronic Visit Verification (EVV) is an electronic-based ...

    Electronic Visit Verification (EVV) is an electronic-based system that verifies when provider visits occur and documents the precise time services begin and end. It ensures that individuals receive their medically necessary services, and that Medicaid is being accurately billed. The Ohio Department of Medicaid has contracted with Sandata ...

  10. PDF Electronic Visit Verification in Ohio Medicaid

    Electronic Visit Verification (EVV) is a tool for electronically capturing point-of-service information for certain home and community-based services. The Ohio system provides near real-time processing capability. The Ohio system is a GPS-based system with telephony and manual visit entry as secondary data collection methods.

  11. PDF Ohio Department of Medicaid Ohio Electronic Visit Verification Program

    Electronic Visit Verification (EVV) is using technology to document certain home health and personal care services provided in the home or community. EVV improves service delivery, is efficient and transparent. The Ohio Department of Medicaid (ODM) started its EVV program in 2018 to meet federal requirements in the 21st Century Cures Act ...

  12. PDF Electronic Visit Verification (EVV)

    Electronic Visit Verification (EVV) Frequently Asked Questions Ohio Department of Medicaid May 2019 The Ohio Department of Medicaid (ODM) began using an EVV system for many home and community-based services on January 8, 2018. EVV is an electronic system that verifies when provider visits occur and documents the

  13. Disability Rights Ohio

    If you have specific questions, please visit the Ohio Department of Medicaid's EVV website, email to [email protected], or call the Department on their consumer hotline at 800-324-8680. You can also contact DRO with any questions or concerns at 614-466-7264 or 800-282-9181, option 2; TTY 614-728-2553 or 800-858-3542. We also strongly ...

  14. Resources for Providers

    Electronic Visit Verification. On this page, you will find information about Electronic Visit Verification (EVV) in Ohio. This information is for all audiences including, but not limited to, providers, individuals receiving services, and case managers. To expand the below dropdowns and read the information, please click the "Expand All Sections ...

  15. PDF MEDICAID: Electronic Visit Verification

    EVV, or electronic visit verification, is a new system being adopted by the Ohio Department of Medicaid. Congress required EVV when it passed the 21st Century ... MEDICAID: Electronic Visit Verification Disability Rights Ohio 200 Civic Center Dr. Suite 300 Columbus, Ohio 43215-4234 614-466-7264 or 800-282-9181 FAX 614-644-1888

  16. Electronic visit verification (EVV)

    Electronic visit verification (EVV) Information applies to: Private duty nursing, home health aide, home health nursing, RN assessment, waiver nursing, waiver personal care aide and waiver home care attendant. The 21 st Century Cures Act requires state Medicaid plans to implement an EVV system for home and community-based services (HCBS).

  17. PDF Electronic Visit Verification in Ohio Medicaid

    Electronic Visit Verification (EVV) is a tool for electronically capturing point-of-service information for certain home and community-based services. The Ohio system provides near real-time processing capability. The Ohio system is a GPS-based system with telephony and manual visit entry as secondary data collection methods.

  18. PDF Ohio Administrative Code Rule 5160-1-40 Electronic visit verification

    Rule 5160-1-40 Electronic visit verification (EVV). Effective: February 7, 2021. owing definitions shall apply:"Agency provider" means any of the following:For the purposes of the Ohio home care waiver, state planhome health services, and private duty nursing, an agency provider is amedicare home health agency described in rule 5160-12-03 of ...

  19. Electronic Visit Verification

    Electronic Visit Verification (EVV) is used by caregivers for some home and community based services to document the time services begin and end. The Ohio Department of Medicaid provides an EVV system at no cost to all providers. Agency providers may choose to use an alternate EVV system.

  20. PDF Ohio Medicaid Electronic Visit Verification Program and Service Code Guide

    Ohio Medicaid Electronic Visit Verification Program and Service Code Guide The following programs are subject to Ohio Administrative Code (OAC) Chapter 5160-32 Electronic Visit Verification (EVV). The purpose of this guide is to assist providers with their billing of EVV services, while providing helpful resource information, broken down by ...

  21. PDF Ohio Medicaid Electronic Visit Verification Program and Service Code Guide

    For Ohio Home Care waiver EVV policy and billing questions, please contact the ODM EVV team at (614) 705- 1082 or email . [email protected]. Ohio Medicaid Electronic Visit Service Code Guide . Ohio Home Care Waiver . Chapter 5160-46 - Ohio Administrative Code | Ohio Laws. Revised: June 2023

  22. Electronic Visit Verification

    Section 120006(a) of the 21st Century Cures Act mandates that states implement Electronic Visit Verification (EVV) for all Medicaid personal care services (PCS) and home health services (HHCS) that require an in-home visit by a provider. This applies to PCS provided under sections 1905(a)(24), 1915(c), 1915(i), 1915(j), 1915(k) and Section 1115; and HHCS provider under […]

  23. Electronic Visit Verification (EVV)

    The Ohio Department of Medicaid (ODM) is implementing Electronic Visit Verification (EVV) for some home and community-based services in response to federal requirements set forth in the 21st Century Cures Act (Cures Act). EVV is an electronic system that verifies key information about the services provided. In accordance with the Cures Act, the ...

  24. Degree and Enrollment Verifications

    The Senior Director of Student Affairs provides proof of degree verification. Graduates of Ohio University Heritage College of Osteopathic Medicine seeking degree verification for residency or state licensure can request verification by submitting all requests by email to Amanda Mansfield Records Management Specialist, Amanda Mansfield, by fax ...