royal regis travel and tours review

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Reviews 2.2.

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ROYAL REGIS A BIG BIG FRAUD FRAUD!

ROYAL REGIS A BIG BIG FRAUD FRAUD! We have been selected on withdraws tickets by Royal Regis (i guess the selections was based on our foreign european nationalities) and then they invite you to collect your wowcher where they make you sit for 3 to 4 hrs. Forget about the wowcher. They are here to force you to buy their travel package. They told us that the amount of the package is on installements that makes you feel that is a very good deal but ACTUALLY the take you all the money at ONCE from your bank account. Ask many times about the installement to MR PUSHKAR MALHOTRA ( PLEASE CHECK ATTACHED PICTURE OF HIM) , salesman who deal us that day AND HE ASSURE US that the amount is deducted every months till 2 years so why all the money have been taken??? They are ready to lie on anything to sell their package! Even though HE asked me to sign on the contract where there was nothing filled before i signed! Once i went back home, i realised that they filled the whole amount of the package on that page without my consent. This company is really a BIG FRAUD, dont be trapped! The same day, we emailed that we want to cancel it. And we got called to their office in al Mumzair, where MR SYED, operational manager assist us. They are all one companie,all of them liars, one liar to support the other one , they found a way to point a finger at you! If anyone needs help or information please contact me. ROYAL REGIS=1 FRAUD COMPANIE!

Date of experience : April 28, 2023

Royal Regis plans are useful at the end of the day !

I have used my voucher for 1N stay at Hilton Salwa beach resort, my kids loved the water slides & my overall experience with Royal Regis team interms of booking, followup for voucher & other tips have been fast & hassle free….i shall truly recommend to all those who wish to save atleast 50% of the fares if u book directly with the resort or hotel you are looking for. Special thanks to Mr. Ismail & Mr. Abid for their consistent guidance & support.

Date of experience : September 29, 2022

Royal Regis

Royal Regis - since last 5 months no response. Mails bouncing back, phones switched off. If anyone has any information how to contact them or are there in any other country like UK etc.. Please contact me +971 524982943 if you found any information how to connect them or in which country they are or how to return back our money

Date of experience : April 09, 2023

RIPPED OFF 22,000 AED BY ROYAL REGIS!!!

We had taken sapphire membership with royal Regis and they had always dodged our requests for travel plans. Now no response.Mails bouncing back,phones switched off. If anyone has any information or if anyone going legally, do contact so we can also join. Jijo jalal 971508822593

Date of experience : March 13, 2023

ROYAL REGIS CLOSED THEY OPENED SAME…

ROYAL REGIS CLOSED THEY OPENED SAME CHEATING BUSINESS WITH THE NAME OF GEO NATION. GO AND CHECK ALL EX EMPLOYEES AVAILABLE THERE. TUSHAR KHOSLA WHO IS VICE PRESIDENT IN ROYAL REGIS NOW IN GEO NATION. STORY BEGINS HERE, HATIM MANNA IS OWNER OF ROYAL REGIS AFTER THAT HE TRANSFER THE OWNERSHIP TO YASIR KHAN AND RUN COMPANY MAKE LOTS OF MONEY BY SELLING FAKE PACKAGES, WHEN HE THINK TO CLOSE COMPANY THEN HE GIVEN OWNERSHIP TO HIS PAKISTANI DRIVER AND GIVE SOME MONEY, LATER HIS DRIVER SUICIDE BY HANGING. YASHIR OPENED NEW COMPANY GEO NATION AND FLY TO INDIA. TUSHAR KHOSLA TAKING CARE OF HIS COMPANY. YASIR HANDLING THIS COMPANY FROM INDIA. HATIM MANNA, YASIR KHAN, SYED KHAZA ALL HYDERABAD INDIA. BE AWARE BY HYDERABADI CHEATERS.

Date of experience : December 01, 2022

Royal Regis - FRAUD

Lets come together against this FRAUD - is there any whats up group - pls. add me and lets go to govt of Dubai against them Now all their mobile numbers are switched OFF and no whats up messages are going If any Dubai government official is seeing these posts - request them to take strict action against such companies

Date of experience : January 22, 2023

Royal Regis / Kingsway tours DONT fall…

Royal Regis / Kingsway tours DONT fall into trap of membership. Very easily you can plan your own hotel booking via booking.com . Thank god I could avail 17 out of 21 days of my pearl package , now that they are absconding and unreachable I cannot avail my remaining 3 days .

Date of experience : January 10, 2023

Kudos for your excellent service

Royal Regis is such a great help although we were hesitant at first if the money we invested on this would be worth it. But I could attest that their service is genuine & very helpful indeed. Whenever our family plans to travel, we always consider to utilize their service & Ms Karen Alvarez is always ready to give suggestions & assist in so many ways just to make sure that everything is settled. Can’t wait for our next travel. Thank you Royal Regis.

Date of experience : January 26, 2021

Do not fall for this

I bought Pearl package I am so disappointed with their service. You are required to notify them by email for a simple staycation 45 DAYS prior to booking. We tried to book for a hotel but it didn’t materialize. Tried contacting their numbers but they wouldn’t answer our calls. I have sent them emails but they wouldn’t respond, not even to WhatsApp messages. Be very wary when dealing with them.

Date of experience : July 05, 2022

I have been scammed by this company (…

I have been scammed by this company ( Royal Regis Travel and Tour LLC)for so much $$$$. I know in Dubai and Qatar, many people or family were trapped by their actions. Please reach me at wyean?me.com to make necessary complaints as a group to police or relevant authorities to apprehend this company's actions. The manager is known as Mr Syed Khaja, he is the scam mastermind.

Date of experience : January 16, 2023

In 2019 we have taken 5 years travel…

In 2019 we have taken 5 years travel scheme(Sapphire) from Royal Regis. They have given us extension for 2 years as we could not travel during Covid time. Recently in April we traveled to Jordan , all the arrangements are dine very well, helped to book tickets, All arrangements, like hotel (nice hotels) , airport pick and drop also good. Only little issue we had in hotel booked in Petra- bathrooms facilities were not Asian type. Since this is our first trip and all the arrangements are done pretty well on time. so 4 stars. Hoping to have more trips soon.

Date of experience : May 21, 2022

Great Hotel Experience

We had a wonderful stay at the Marsa Malaz Kempinski in Doha for 2 days. It was my birthday and the whole experience was indeed special. The hotel management was kind to arrange a cake and decorate the room. We would especially like to thank Mr. Sharukh for quickly acting upon our request to arrange and book a room. It was all well coordinated and communicated. Overall good experience and we look forward to more!

Date of experience : August 22, 2020

Services Rendered

I am writing to share our experience with Royal Regis Travel & Tours. We have taken their Platinum package and yet to use the hotels/ package so far, but we are pretty happy with the service we received on few complementary services. special thanks to Mr. Syed for making all the arrangements and being connected with us all the time to ensure that we don’t face any kind of issues. This was not possible without the guidance of Mr. Abid. Thank you Sheik Mahmmad

Date of experience : August 23, 2022

Same story as everyone else on this…

Same story as everyone else on this thread, took the Sapphire package and paid upfront, such a bad move and big mistake (my wife told not to but i didn't listen). Anyway, these crocs deserve to be exposed and i am in for any group complain to stop these guys from harming other people.

Date of experience : July 07, 2022

Royal Regis is a TOTAL SCAM

Royal Regis is a Total FRAUD and SCAM!!! Pearl Package purchase was the worst decision we ever made. It was not just a total waste of money and time but I can't even imagine the long list of frustrations and disappoinments in each attempt to avail any of the promised and detailed benefits in the contract. We got robbed right under our noses. Caution to other people - Royal Regis' prospective victims: Please DO NOT WASTE YOUR HARD EARNED MONEY IN THIS SCAM. And, pleading Dubai Economic Department, UAE Authorities including police to please help us obtain justice in this misfortune ROYAL REGIS inflicted to us and to all their victims.

Date of experience : January 11, 2023

Fraud they run away from dubai mamzar…

Fraud they run away from dubai mamzar centre the office is closed from last 5 days ,I had to collect my refund Aed 6000 and they made fake promises to pay by first week of Jan I visited their office twice and registered a police complaint against them also .I have shared their emails .all mobile nos are switched off and landline no one available in office

Date of experience : January 03, 2023

It was pleasing to me and my family…

It was pleasing to me and my family traveled across Asian countries and we enjoyed the whole trip from start to end. We'll organized specially the pick and drop/hotel stay and my local guided tour.. Overall from me and my family. This travel & tour are Prompt and excellent service at all times which exceeded my expectations. I will definitely recommend Royal Regis Travel and Tours to my friends and colleagues.

Date of experience : September 20, 2020

Excellent Job Done

Mr. Sharukh is so nice. He assisted me in everything I need, rendered necessary actions at certain time in order for me to get the US Visa specially this time of pandemic. Boost my confidence as well with help of Karen who has given me tips and ideas on how to answer consular officer correctly with confidence.

Date of experience : September 07, 2021

Same story.

Same story.. We are also the victim of this scam. We have taken their pearl membership in 2019 but then covid happened so we were unable to utilize it and now from last 1 year they are just ignoring us. In November jasmine had promised that we will get our 2000 dhs back against our georgia trip but now they are all gone.. Pls update here if anyone gets success in taking legal action against them and get their hard earned money back so that we can also take legal action or you can contact on 0559670856 if anyone finds any thing about them. TIA

Date of experience : January 08, 2023

Time to take legal action on these scammers

I too have worst experience with them. They are not responding to the calls, messages or mails. I know about 20 people, with same experiences and we are planning to file a complaint together. I believe, authorities will take strict action and definitely recover our hard earned money. So if you are in Qatar, let's try to connect and complaint together.

Date of experience : January 15, 2023

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UAE residents lose thousands to tour operator accused of fraud

Victims file police complaint against dubai-based travel company after at least half a million dirhams lost.

A group of victims filed a police complaint against a tour and travel company after losing tens of thousands of dirhams each. Photo: Wei Choon Yean

Scores of people have claimed they have been swindled out of thousands of dirhams by a holiday company in Dubai.

Victims of the potential fraud interviewed by The National alleged that Dubai-based Royal Regis Tours and Travels disappeared with more than half a million dirhams worth of holiday packages that did not materialise.

Many said they paid Dh10,000 to Dh30,000 as a one-time payment for package deals that promised one free family holiday every year anywhere in the world, discounted hotel rates, free gym memberships and concert tickets, among other perks.

The total number of potential victims is not known but more people are coming forward.

The victims of the accused operator came together on social media and have jointly filed a police case against the company.

They have also approached the Department of Economy and Tourism in Dubai, which regulates the industry. The authorities are aware of the case but did not comment further.

The company’s office in Al Mamzar Centre on Al Ittihad Road has been closed since the alleged scam came to light. The mobile phones of their sales agents were switched-off when The National repeatedly called.

In a series of interviews with The National , alleged victims all pointed to what they believe is a scam.

A raffle prize was used to entice families to gather at a hotel and pay up.

They were given a compelling marketing presentation and were asked to sign-up for holiday deals and prizes worth Dh10,000 to Dh30,000.

By the time people realised they might be victims of a scam, the company and its dozens of sales staff and managers vanished.

“I lost Dh28,000. I took the membership because I wanted to take my children on holiday. That was my weak spot and that is where they hit,” Wei Choon Yean, a Canadian expat in Dubai, who works as a retail manager, told The National.

Mr Yean said the sales agents were so convincing and friendly that he did not "blink an eye" before swiping his credit card to make a full payment.

“In fact, they made it look like a celebration with balloons and people clapping for us when I signed up. They said it was the best decision I had ever taken for my family. I did not know I was walking into a trap," he said.

Mr Yean said his ordeal began when he casually filled up a raffle ticket at a counter during a sales event at the World Trade Centre in April last year, and later got a call about winning the prize.

“When my wife and I went to a hotel to claim it, they invited us for a presentation about holiday packages the company offered," he said.

“There were several families and half a dozen employees including managers of the tour company. Everything they showed looked like a perfect dream. My contract has seven days of a free stay at any four-star property in the world every year plus many other offers.”

As frequent travellers, the deal appeared good value for money for Mr Yean and his wife.

“If we signed up on the same day, they said we could even get a free holiday for a couple and children who could accompany us at half the cost. We were so enticed and signed up for an emerald package that cost Dh28,000,” he said.

But in the coming months, several attempts to use the offer did not materialise, Mr Yean claimed, and the company staff kept making excuses such as the unavailability of hotels and lack of advance notice.

Several of his emails went unanswered for months.

“That is when I started Googling the company and saw complaints posted by many others. I thought I would never get scammed and that was the biggest mistake on my side,” said Mr Yean.

Same plot but different victims

His story corroborated that of an Indian couple in Dubai, Paromita and Indrajit. The couple, who did not want to reveal their full names, said they signed up for the deal in August 2022 because they were desperate to travel after the pandemic .

“I think they played on that psyche where people were frustrated with the Covid-19 restrictions,” said Paromita.

The couple paid Dh20,500 for a ‘sapphire package’ that came with free seven days stay and a string of other benefits.

“In November, we did get a free night’s stay in Abu Dhabi and they also offered us a free ticket to a music concert in Coca-Cola Arena in Dubai," she said.

"That won our trust. But every time we tried to book a holiday, it became impossible to get a response.”

The couple said they were shocked to see the office closed when they visited in early January.

Mohammed Khan from Pakistan said he and his four other friends were duped.

“There are five of us. We had saved up money during Covid and wanted to travel together to Europe. All of us lost Dh10,000 each. We hope authorities will nab the culprits,” he said.

Moiz S, an Indian, 42, who works in the healthcare sector in Sharjah, is another victim. He claimed he lost Dh10,900.

“I have been a member since 2019. I could not use any offer because of Covid-19. But I have been pestering them with emails and calls for a trip to Georgia and India but with no luck," he said.

“When I demanded a refund, they flatly refused. It was only when I posted a comment on social media, I got connected with dozens of victims.

“It makes me angry that I lost my hard-earned money. But even worse is the feeling that I got fooled.”

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Reviews 2.2.

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awesome experience

it was an awesome experience with the royal regis.our stay in st regis hotel was awesome..me and my hubby enjoyed it a lot..it would have not been possible without the help of royal regis especially ms karen..thanks for the patience in booking us a hotel and thanks for your service..

Date of experience : 20 December 2020

Wonderful Experince with Royal Regis

Thanks Royal Regis for a wonderful experience when we spend our holiday in Hongkong. Our kids enjoy so much. The itinerary you arrange for us was good. See you on our next holiday. thumbs up...

Date of experience : 15 January 2020

They cheeted me

They cheeted me, I have given complaint in Dubai economics department, they told me that to go for legal action.Please let me any body already started legal action against..I can also join

Date of experience : 01 January 2023

Royal Regis Travel Fraud

Dear All, If you want your money to be safe don't go to Royal Regis, This was the worst decision we had mail in my entire life, Firstly they will call you and will scam you by saying that you're a winner of gift vouchers, Please do not respond and entertain them because they are going to deceive and trick you into taking advantage of their packages that are completely scamming. My experience was terrible after I paid for for Pearl memberships they no longer talk to you or reply to e-mails. Highly unprofessional people and a travel agency! and there is no refund for your money. If you go to cancel it that is also not possible, I will request our UAE Authority to ban this type of Fraud from people and companies. Now I Heard that they have closed their Mamzar office and all their staff have joined another company, If anyone knows how i can proceed legally please advise

Date of experience : 11 January 2023

Do not waste your money on ROYAL REGIS TRAVEL and TOURS

do not waste your money, they have poor service! you will pay for almost nothing but headache.they are good during selling promises but when you will avail your package. you need to pay for additional and its very hard to communicate with them. you send email, call them but no response. its like begging for them to give you the travel you pay for. I am a legit member check i purchase October 2018 valid until 2021 Membership No. 7692 5734 4720 2057. until now only welcome package we experience. all requested hotels encounter problems and as you mention 3 star hotel all over the world but in my own country its not included. Worst service :'( response will take minimum 3 follow ups and call and you need to wait for days....

Date of experience : 23 January 2020

Don’t get into membership trap

Don’t get into membership trap. They get money and don’t provide service. One of the cheapest company in UAE. Only work for few customers and all other members they make fool. Don’t fall into their membership trap. I always have worst experiences with them.

Date of experience : 01 September 2022

Biggest scammers

Biggest scammers, We are planning to do police compliant if anyone is willing to do compliant with us please contact me 0563133152 They toom 22k from us and never replied back

Date of experience : 12 February 2023

We are very happy today as we got event…

We are very happy today as we got event ticket especially related to our kerala festival. We appreciate for the good work especially Mr. Mudassir Ahmed. Thanks a lot.

Date of experience : 05 September 2022

Royal Regis is a FRAUD company

Royal Regis is a FRAUD company, STAY AWAY, its a organised SCAM. They are bunch of liars, They took AED20500 from my card without telling me. They crossed out payment page and we signed but they filled amount fields without our knowledge. We agreed instalments which they presented to attract us but have taken the whole amount. THEY ARE FRAUD. Please share and advice each other for next step against this company.

Date of experience : 20 June 2022

Highly recomemded

Great services and organized very well.amazing trips great recomendation by MR.PUSHKAR regarding dates and location.i eould recomend in future for other travel with royal regus👍

Date of experience : 24 July 2022

It's good experience to get ticket…

It's good experience to get ticket booked thru them. Mr Shaikh Saad is having lots of patience to understand customer requirements and do needful. It can be further improvised either allowing customer to seat with them on terminal or they can have on line terminal in meeting room to make booking faster.

Date of experience : 02 January 2020

Thanks..for royal regis im very happy…

Thanks..for royal regis im very happy for our wonderful trip to georgia we enjoy our 6nights and 7days.. appreciate to ms.brenda she is very helpful to our trip..so i recommend royal regis for this kind of trip.

Date of experience : 18 November 2022

BEWARE!!! NO REFUNDS!!!

Beware of this company!!! They will call you because you won a desert safari and a dhow cruise from a raffle draw in some sale event. Once you get there, they will ask you first to listen to their fake promotion for an hour before they give your prize. Once you buy any of their package, there's no way backing out. Even if you followed their refund processing as per their T&Cs, they will have a lots of reasons to postpone until they reach a point that their CFO postponed the refunding process and no one knows when it will be done. It's been 3 months waiting and still waiting!!! GUYS, IF ANYONE WHO IS CALLING YOU THAT YOU WON FROM A RAFFLE DRAW, PLEASE ASK FIRST THEIR COMPANY AND CHECK THEIR COMPANY REVIEWS!!! DON'T FALL ON THIS TRAP!!!

Date of experience : 01 November 2022

It's was an amazing experience again…

It's was an amazing experience again with Royal Regis as a member specially with a family we enjoyed a lot special thanks Mr. Khaja who organised things very quickly..

Date of experience : 18 September 2021

SCAMMER! If you paid and realized late that they are scammers. You can still stop or cancel the deduction from your bank. Do not accept/approve the processing of your bank for the monthly deduction. In this way they cannot deduct from your account. I hope this can help to those who will read this review. Please share this so we can help others.

Date of experience : 22 June 2022

Europe trip was memorable

From my emerald membership I purchased in 2019 I planned the trip to Europe. reservation team helped me with loads of good options of hotel stay and tours which made it a lot memorable. My wife really loved this vacation and we would look forward to plan more

Date of experience : 15 September 2020

Banana island trip & stay arranged by Royal Regies

Banana island trip & stay arranged by royal regies as per our convenience and with in affordable budget.Experience during stay was top class. Booking customer service provided by Royal Regies officer Mr.Saad Shaik was excellent and timely responded for our queries

Date of experience : 06 February 2020

Same as everyone else. We got the Sapphire package and haven't heard from anyone via phone calls or emails. Please let us know if anyone filed a complain or heard from there. Has anyone managed to visit their office?

Date of experience : 01 April 2023

New Scam By Royal Regis.

They have opened a new company named de meridian, sanjeev who was sales director of the company has opened new company by looting our money, I am attaching the link here is the address and more staffs all of royal regis are working here i saw all same faces i saw in hotel swissotel al ghurair, I have got his number also i am sharing. He stays in al nahda sharjah and he was part of scam we can go together and catch them and help other members to get into the trap. He was employee of royal regis and was one of the investor now they have new company and he is with the same owner yaser khan and hatim. They have same package of royal regis and the partners they have mentioned they don't have tie ups with any company, They are bluffing people and you can relate the logo as well these are the same group of people running the company. Geo nation, royal regis, de meridian all three owners and partners are same. Lets meet together in their office and get back our money. Together we can win. I have collected all the information about them including his address, He was before with hayaat vacations, country club, royal regis and now de meridian they all are same bunch of people.

Date of experience : 07 February 2023

ROYAL REGIS IS A LEGIT FRAUD TRAVEL AGENCY

CALLING THE ATTENTION OF QATAR VICTIMS OF THIS ROYAL REGIS BRANCH. PLEASE REACH ON THIS MAIL, wyean? me. com and ? means @ TO DISCUSS FURTHER AS WE BOTH SUFFERED THE SAME FATE HERE IN UAE LIKE YOU EXPERIENCED THERE..THANKS...

Date of experience : 25 October 2022

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Reviews 2.2.

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Memorable trip of Georgia

It was a great experience with Royal Regis for this Travel trip in Georgia. It was excellent service with them from choice of Hotel booking, Visa services n Flight bookings along with transfers and Sightseeing also. They guided us properly n explored lot of options during the memorable experience of this trip. Special thanks to Mr Syed Khaja who accommodated each n every request...

Date of experience : 17 November 2019

memorable trip my Royal Regis

I am Dr Rajesh. I am member of Royal Regis since 1year. My 12 days trip to Europe July 2019 was arranged by Team Royal Regis. Mr Obaid, Miss cherry supervised by Mr Khaja. I am extremely thankful to Miss Cherry for visa assistance and Mr Obaid for assistance in Hotels, flight and transfers, Mr Khaja for understanding time limitations and arrangements within stipulated time. My trip to Europe was memorable due to Team Royal Regis. I thank whole team of Royal Regis. May you keep adding memories to life of travellers. with regards and lots of love Dr Rajesh

Date of experience : 11 November 2019

just now We have been member from last 2 years and recently we have been utilised their services in October month for almost 12 nights to Europe trip through Royal Regis starting from Zurich , Austria , Innsburg , Salz burg , Interlaken and Paris .We have explored All those places interior of Switzerland and close to nature where our dreams has been fulfilled . We really thanks to Royal Regis customer support tem for accommodating Our last minute request and making our journey of Europe very memorable , excellent enjoyment . We also highlight their services right from visa assistance , hotel booking , flights bookings , with all transfers including sightseens , one word they are very professional travel planners . I would recommend every individual should have atleast one package of RR . ITS ful paisa vasool!! Thanks to Royal Regis team and special thanks to Mr.Syed khaja accommodating our last minute request it's been dream comes true for us . Never the less their customer service tem and reservation team very supportive , Ubaid is very co- operating and guiding each booking as per our choices . I Strongly recommend Royal Regis Travel& Tours LLC for all travel solutions around teh world !! And expecting same support in future !! 💐

Date of experience : 09 November 2019

recently enjoyed istanbul trip in April…

recently enjoyed istanbul trip in April , explored all Turkey , Antaliya all other places visited stayed in their excellent hotels with all the services transfers , sights seens all other benefits , it was amazing services provided by Royalregis travel tours Llc and except the same benefits in the future as well . I strongly recommend everybody should have ate last one package . And their customer services is very strong and very attentive

Date of experience : 07 November 2019

Very helpful and supportive staff

Very helpful and supportive staff. Service is very good. Response on requests from staff is prompt. Speacially Ubaid and Syed Khwaja is very helpful.

Date of experience : 05 November 2019

Very helpful and courteous staff

Very helpful and courteous staff. Easy to work with.

Date of experience : 21 October 2019

Vacations Perfect

I had a great experience with Royal Regis. From my welcome trip of Georgia to hotel stay in New York and Niagara Falls everything was well organized. All team members are just a call away whenever you need them weather its visa assistance from Cherry, hotel reservation from Suma and Farooq or coordination for complementary passes from Sheona and above all Syed Khawaja for managing this great team. I never faced any problem in my two years journey with Royal Regis and this could be the possible reason of my membership renewal.

Accommodation provided by Royal Regis

Accommodation provided by Royal Regis were excellent! Need some improvement on the management end.

Date of experience : 15 October 2019

A very nice comfortable and relaxing…

A very nice comfortable and relaxing experience.Really satisfied with all the arrangements and services provided.I thank Royal Regis for assisting me for the benefits of their membership.It was an excellent experience on our 1st vacation with Royal Regis. It was full of fun and good memories. Thank you Royal Regis for making our Anniversary truly a wonderful experience.

Date of experience : 13 October 2019

Thank you Royal Regis Travel and Tours for making our Japan Trip as conveniently and smoothly as possible. I would like to share our experiences to make your services improved. We arrived in Japan and since there’s no free bus service from Airport to our hotel We took a bus and according to the staff we can reimburse the bus fare so we just keep the receipt. We we’re booked at Hotel Springs Chiba for 3 nights and because I was so excited for our trip, I wasn’t able to check that the hotel that was booked was “smoking room” and we don’t have breakfast. I thought it’s a non smoking room and we have a breakfast. Anyway, I contacted one of your staff and she told me that we can have our breakfast provided I will just keep the receipt for reimbursement too. And regarding the room, I didn’t change it anyway coz it’s our first time in Japan and I don’t want to negotiate with them.. But we love the hotel it’s near to a train station and so many convenient stores. So it’s a lesson learned for me to check the hotel accommodation before our travel. Our next hotel was in Nagoya. At last, it’s a non smoking room and we have breakfast. We also love our hotel ( Royal Park Nagoya) we stayed there for 2 nights but we noticed the staff in front desk is not so accommodating, we just thought ok maybe it’s there culture?🤔 Then finally we check in Radisson Hotel which is near in the Airport and there is a free bus service going to Narita airport. We also love our 1 night stay there it’s a non smoking room and with breakfast. Overall our Japan trip was awesome! And we are looking forward for our next travel. Thank you again Royal Regis Travel and Tours for a job well done! Keep it up! Respectfully yours, Ma. Cleo Alcantara Tizon Marcelino Alvarez Tizon Sapphire member

Date of experience : 09 October 2019

Great service provided by Saad

Great service provided by Mr. Saad. Really satisfied with all the arrangements and services provided.

Date of experience : 05 October 2019

A very nice comfortable and relaxing experience.Excellent service

Date of experience : 03 October 2019

Gold Star Royal Regis

I have had the pleasure of using the services of Royal Regis as part of the Sapphire membership of their holiday plan when I travelled to France this July with my family. The hotels, both in Paris and Nice - provided as per the offer were excellent. We enjoyed our stay, making our holiday truly memorable. The other offers that come with the Royal Regis Holiday plan - like free one-time hotel offer, dinners, gym membership for 2 years for the couple, passes for events in Doha etc - make it more than a value-for-money deal. Highly recommended to consider their services.

Date of experience : 02 October 2019

Wonderful experience....!!!

Best holiday Tour and Travel is Royal Regis.. Extremely patient and friendly staff. Knowledgeable and very accomodating. Mr. Sharukh is very helpful and patient with all my questions. When i was in USA trip i just message him to book my hotel and he did it .He is very friendly and extremely helpful.

Date of experience : 29 September 2019

Royal Regis review

I thank Royal Regis for assisting me for the benefits of their membership I also thank Saad from Royal Regis for his constant support in keeping me updated on upcoming events as well as assisting me for clarifications related to Membership benefits Keep it up 👍

Good experience and flexible tour…

Good experience and flexible tour assistance.

We are fully satisfied with their…

We are fully satisfied with their services. Most especially to Ms Karen who was very helpful and accommodating to all our inquiries and requests. All the best to Royal Regis!

Travel with Royal Regis

Royal Regis through their Manager Mr Shaharukh was instrumental in making my first trip to London very comfortable n complete. Mr Shaharukh is very professional n courteous in his dealings. I highly commend his services and his company Royal Regis for your travel plans.

Date of experience : 28 September 2019

Holiday in Boracay

It was an excellent experience on our 1st vacation with Royal Regis. It was full of fun and good memories. Thank you Royal Regis for making our holiday vacation truly a wonderful experience.

Very helpful and trust worthy staff

Very helpful and trust worthy staff. They deliver as they commit. Specially Mr. Shahrukh will help you in every possible way..

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Guys Stay Away from Royal Regies or any…

Guys Stay Away from Royal Regies or any such similar offers. Read their terms and conditions. They will have all the reasons where practically you cannot plan a vacation or use thier vouchers. I am a member since 2 years and i could do nothing because of thier terms. the Hotel options they will offer (u need to pick from 2) for the trip package will be 3rd rated and very cheap, already having lot of bad reviews online. Late responses to your emails, taking lot of time for every conversation, this all will be clear that they dont want you to take a trip at all. Its a well planned scam. Looks like you will be saving lot of money and you can do a lot with their packages. But the truth is you can do nothing. They dont earn by organizing tours (they dont even know what that means), They just earn by selling these useless scam offers which is all build with lot of terms and conditions, which u will know while trying to use only. STAY AWAY.

Date of experience : May 24, 2022

Marsa Malaz Kempinksi - The Pearl

Thank you to Royal Regis for my welcome stay at Kempinski Hotel - The Pearl. It was a wonderful experience. I haved relaxed and recharged during my stay at Kempinski. Excellent service they rendered to me, and special thanks to Mr Sharukh from Royal Regis as well for quick service to my requests.

Date of experience : September 08, 2020

Couple Tour to Georgia and Armenia.

Great experience ever. I can say that the Royal Regis Qatar is superior to any other agency based on my travel experiences. The itinerary is perfect with no wasted time everything is perfect and maximized due to the right place time and weather condition. Whether the hotel is well-organized and catering to the needs of the couple or family, the meals are delicious and the staffs are well-treated with foreigners. I will not hesitate to recommend the Royal Regis to my friends and relatives who are planning to tour overseas.

Date of experience : February 16, 2020

Prompt and excellent service at all…

Prompt and excellent service at all times which exceeded our expectations! Will definitely recommend Forever Tourism to my family, friends and colleagues. A big thank you to Nikhil for being extremely helpful!

Date of experience : September 15, 2021

Totally fake...no one answering the…

Totally fake...no one answering the call. I made a complaint today with dubaitourism.gov.ae You can also file complaint. Let's see if something come up to get our money back. Also I came to know that they are operating with different names now. Make other people of aware about that.

Date of experience : January 10, 2023

I hve been a member of royal regis for…

I hve been a member of royal regis for less than a year. So far thier services is good. They hv met my expectations.thnks to karen for being accomodating and assisting my request.

Date of experience : December 31, 2020

Ex ellent company Royalregis

have been pearl member and i was having some confusion about facilites but customer care head Mr khaja explained in very excllent way , and i am fully satisfied with his expalnation and i will strongly recommend our kabayan to purchase theire awesome package !! Cheers to Royalregis !!

Date of experience : February 12, 2020

‘I am a sapphire member and this was my…

‘I am a sapphire member and this was my 3rd vacation booked through Royal Regis my family always feel that we have enjoyed our best time. I am going to soon upgrade my membership with them truly the best’.

Date of experience : September 15, 2020

BLATANT SCAMMERS. BE WARNED.

If I can rate less than zero, I would really rate them. THEY ARE BLATANT SCAMMERS. WHATEVER YOU DO, DO NOT BE A MEMBER OF THEIR MEMBERSHIP PROGRAM. I HAVE A VERY BAD EXPERIENCE WITH THEM. I PAID FOR THE MEMBERSHIP, BUT I WAS NOT ABLE TO ENJOY ANY OF THE BENEFITS BECAUSE THERE ARE A LOT OF HIDDEN CHARGES. DONT BE SCAMMED.

Date of experience : December 23, 2022

Anyone of you have the same experience…

Anyone of you have the same experience with this company , My cousin needs to refund money , and she can’t contact them thru email and mobile How to file a complaint and where? Pls message or write a review to reply Thank you !

Date of experience : January 09, 2023

Beware of them !!

Beware of them !!! Membership No. 7692 5734 4720 6175 Royal Regis Travel &Tours LLC. FRAUD COMPANY ROYAL REGIS TRAVEL FRAUD COMPANY, DON'T WASTE TIME & MONEY! I want to inform everyone about Royal Regis Travel & Tour's. I got a call that, I have won a and holiday stay voucher, to collect the prize, and I have to attend a conference of 45 minutes. However, they manage the lied conveyed about the monthly payments 400 DHS installment plan and took 10900 from the card without any information. failed whatever was promised to us from the very next day from getting money from my credit card. DON’T SIGN the contract !! I am waiting to get my credit card statement to file a complaint in DED since I am tied talking with these scammers Now. They called us to the office and again wasted our time by offering 70% of our money back !!! wow we did not agree and left .. Don't trust them ever. Will keep you guys posted!!!

Date of experience : January 04, 2022

Great service

Helpful staff, nice service. As promised, we were provided our free gifts. They explained the packages very nicely. Overall nice experience.

Date of experience : July 04, 2022

Excellent service

Syed Nusrat is friendly , polite and helpful. Great service provided. Helpful in answering all the questions. He helped me to book a ticket and visa. Amazing support bro! Great work.

Date of experience : June 29, 2022

Well spent vacation. Hassle free.

It was a fun experience with my family to have taken our complimentary voucher from Royal Regis. Thanks to Ms. Cherry for arranging everything as per our convenience.

My best experience

This picture is from the Welcome Stay we availed in Ras al Khaimah and I can now say first experience - the best experience. Upgraded my membership as well

Yes ,i have great experience with royal…

Yes ,i have great experience with royal regis dont go on reviews i get my services which they promise .Thank you for the giving us this opportunity .

Date of experience : November 30, 2022

I am also victim of this fraud Royal regis are permanently closed

I am also victim of this fraud. I never used our package due to covid pandamic . Now i realised that mails are bouncing back and phone likes are discount. If any one has filed the case pls guide me also Thanks

Date of experience : April 28, 2023

I am very happy the service which they…

I am very happy the service which they made yet. I had seen many negative reviews about Royal Regis I have request you to kindly do the reviews honestly.

Date of experience : March 19, 2022

I booked the dinner in zatoon…and Air ticket

I booked the dinner in zatoon restaurant through Mr. Saad, the response time was very fast and he managed well. And also I booked the air ticket by Mr. Shahrukh, he booked the ticket very quickly as it was needed. Good service and quick response. I hope in future, I will get the best service as expected. Zaid

Date of experience : January 09, 2020

Excellent services we definitely recommend

Excellent services we definitely recommend Royal Regis Travel and Tours . In addition for this, the staff is very accommodating specially Mr. Mohammed Mudassir Ahmed, we definitely recommend him for fast and accommodating services, we are thankful for his endless help specially on our visa application and more queries. Thank u very much

Date of experience : August 03, 2022